Account Supervisor (Pharma Agency, Digital)

📌 Core Information

🔹 Job Title: Account Supervisor (Pharma Agency, Digital)

🔹 Company: Avalere Health

🔹 Location: Remote (US)

🔹 Job Type: Full-time

🔹 Category: Business Consulting and Services

🔹 Date Posted: 2025-04-29

🔹 Experience Level: 5-10 years

🔹 Remote Status: Remote

🚀 Job Overview

Key aspects of this role include:

• Managing a digital brand focused on websites
• Building and sustaining relationships with key clients
• Providing confident counsel on client inquiries
• Developing proficiency in the client's market and trends
• Collaborating with delivery and account leadership to monitor revenue and profit

ASSUMPTION: This role requires a strong background in digital marketing and pharmaceutical marketing, with a focus on managing client relationships in an agency environment.

📋 Key Responsibilities

✅ Managing a digital brand focused on websites

✅ Building and sustaining relationships with key clients grounded in an understanding of their business goals

✅ Demonstrating ability to provide confident counsel on client inquiries and establish fluency in the capabilities and offerings of Avalere Health

✅ Developing proficiency in the client's market, trends, influencers, competitors, and key stakeholders

✅ Effectively communicating the brand’s business objectives to the agency team both verbally and through written communications

✅ Providing feedback on work in development across strategy, creative, technical and analytic project types as well as interpret client and medical/regulatory/legal feedback for the agency team

✅ Documenting all scope requests, authoring project briefs, and writing SOWs based on inputs provided by delivery team

✅ Partnering with delivery and account leadership to monitor revenue and profit and mitigate risks, including discussing scope issues with the client directly

✅ Demonstrating an eye for opportunities, catching potential growth opportunities and partnering with account leadership to grow revenue within assigned accounts

ASSUMPTION: This role involves a high degree of client interaction and requires strong communication, project management, and market analysis skills.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 5+ years of experience managing client relationships in an agency environment with a background in digital tactics focused on websites

Required Skills:

• Proven ability to collaborate across functions and project teams in a dynamic environment
• Experience in managing pharma brand launch in rare disease (preferred)
• Demonstrated verbal and written communication skills

Preferred Skills:

• Experience in managing pharma brand launches in rare diseases

ASSUMPTION: Candidates with experience in pharmaceutical marketing and managing pharma brand launches in rare diseases will be highly sought after for this role.

💰 Compensation & Benefits

Salary Range: $100,000 - $118,000 a year

Benefits:

• Pension/Retirement Plan
• Private Medical Insurance
• Employee Wellbeing Initiatives
• Time-Off Policy

Working Hours: Full-time (40 hours per week)

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles and experience levels. Benefits may vary based on the employee's location and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Business Consulting and Services, with a focus on healthcare and pharmaceuticals

Company Size: 1,001-5,000 employees, providing a large and diverse work environment

Founded: Avalere Health is a global strategic partner with a mission to make every patient possible

Company Description:

• Guided by a single mission to make EVERY PATIENT POSSIBLE, our Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally.
• Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health—at pace and at scale. We are united across the product lifecycle, uniquely positioned to understand every angle of life, health, and the human condition. Partnering with our clients, we are building a world where healthcare is not a barrier. And no patient is left behind.

Company Specialties:

• Asset investment strategy
• Brand experience and engagement
• Brand strategy
• Business transformation
• Commercial and scientific strategy
• Health equity
• Advanced data and analytics
• Early-stage strategy
• Embedded consulting
• Engagement strategy and execution
• Expert panels of leading clinicians
• Go-to-market strategies and market shaping activities
• Health economics and outcomes research
• Healthcare policy
• Integrated evidence generation
• Launch excellence
• Market access
• Media planning and activation
• Medical engagement and communications
• Omnichannel experiences
• Performance optimization
• Portfolio strategy
• Predictive analytics
• Publications planning
• Digital quality assurance
• Scientific strategy
• Software development
• Stakeholder engagement
• Technology strategy
• UX/UI digital design
• Value engagement

Company Website: avalerehealth.com

ASSUMPTION: Avalere Health is a global strategic partner with a unique and comprehensive approach to healthcare consulting, focusing on making every patient possible.

📊 Role Analysis

Career Level: Mid-level to senior, with opportunities for growth and advancement

Reporting Structure: This role reports directly to the Account Director and works closely with delivery and account leadership

Work Arrangement: Remote, with the possibility of on-site work as needed

Growth Opportunities:

• Advancement to Account Director or similar roles
• Expansion of responsibilities within the account management team
• Opportunities to work on diverse and challenging projects across various therapeutic areas

ASSUMPTION: This role offers significant growth opportunities for the right candidate, with a clear path for career advancement within the account management team.

🌍 Location & Work Environment

Office Type: Remote, with city hubs across North America, Europe, and Asia

Office Location(s): 66 City Road, The Featherstone Building, London, England EC1Y 2AL, GB; 31 The Quadrant, Abingdon-On-Thames, England OX14 3YS, GB; 116 Huntington Ave, Ste 903, Boston, Massachusetts 02116, US; 1 Gloucester Place, 5th Floor, Brighton, England BN1 4AA, GB; 625 W Adams St, Suite 20-104, Chicago, Illinois 60661, US; Leeson Close, Fitzwilliam Court, Dublin, County Dublin D02 YW24, IE; 1015 W Indiana St, Evansville, Indiana 47710, US; Harvest Crescent, Linea House, Fleet, England GU51 2UZ, GB; Tatton Street, New Caledonian House, Suites GE-A, B, 2C, Knutsford, England WA16 6AG, GB; No. 1, 3 Symphony Park, Floor 6, Manchester, England M1 7FS, GB; 710 S 2nd St, Minneapolis, Minnesota 55401, US; 734 Broadway, 2nd Floor, New York, NY 10003, US; 63 Robinson Road, The Great Room, AfroAsia Building, 8th Floor, Singapore, 068894, SG; 1201 New York Ave NW, Suite 1000, Washington, District of Columbia 20005, US; 74 Marathonodromou Street, Marousi, Marousi, Marousi 151 24, GR

Geographic Context:

• Remote work allows for flexibility and a better work-life balance
• City hubs provide opportunities for in-person collaboration and networking
• Global presence enables working with diverse clients and teams

Work Schedule: Full-time (40 hours per week), with flexible hours and the possibility of overtime as needed

ASSUMPTION: The remote work arrangement offers a high degree of flexibility, allowing employees to balance their personal and professional lives more effectively.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-depth interview with the hiring manager and/or team members
• Final interview with the director or senior leadership
• Background check and offer extension

Key Assessment Areas:

• Client management skills
• Communication and presentation skills
li>Problem-solving and analytical skills
• Industry knowledge and market trends

Application Tips:

• Highlight relevant experience in digital marketing and pharmaceutical marketing
• Tailor your resume and cover letter to emphasize skills and experiences that match the job requirements
• Prepare examples of successful client management and project management experiences
• Research Avalere Health and the pharmaceutical industry to demonstrate your knowledge and enthusiasm for the role

ATS Keywords: Client Relationship Management, Digital Marketing, Pharmaceutical Marketing, Collaboration, Communication, Project Management, Market Analysis, Brand Strategy

ASSUMPTION: The application process for this role is likely to be competitive, with a strong focus on relevant experience and industry knowledge.

🛠️ Tools & Technologies

• Project management software (e.g., Asana, JIRA, Trello)
• Communication and collaboration tools (e.g., Slack, Microsoft Teams)
• Marketing automation tools (e.g., Marketo, HubSpot)
• Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: The tools and technologies required for this role are standard for the industry and should be familiar to candidates with relevant experience.

👔 Cultural Fit Considerations

Company Values:

• Patient-centric
• Collaborative
• Innovative
• Accountable
• Inclusive

Work Style:

• Dynamic and fast-paced
• Collaborative and team-oriented
• Results-driven and focused on delivering value to clients
• Adaptable and open to change

Self-Assessment Questions:

• Do you have a proven track record of managing client relationships in a dynamic agency environment?
• Are you comfortable working remotely and collaborating with global teams?
• Do you thrive in a fast-paced and results-driven work environment?
• Are you passionate about making a difference in the healthcare industry and improving patient outcomes?

ASSUMPTION: Cultural fit is essential for success in this role, with a strong emphasis on collaboration, innovation, and a patient-centric approach.

⚠️ Potential Challenges

• Managing multiple clients and projects simultaneously
• Keeping up with industry trends and market changes
• Balancing remote work and maintaining productivity
• Navigating a large and diverse organization

ASSUMPTION: These challenges can be overcome with strong project management skills, adaptability, and a results-driven approach.

📈 Similar Roles Comparison

• This role is similar to an Account Manager or Account Executive position in a digital marketing agency, with a focus on pharmaceutical marketing
• Unlike other roles, this position requires a strong understanding of the pharmaceutical industry and market trends
• Career progression in this role may lead to Account Director or similar positions within the agency

ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the industry, with a focus on pharmaceutical marketing and a global client base.

📝 Sample Projects

• Managing a digital brand launch for a rare disease pharmaceutical product
• Developing and executing a comprehensive marketing strategy for a pharmaceutical client
• Collaborating with cross-functional teams to create and implement a successful patient engagement campaign

ASSUMPTION: These sample projects demonstrate the diverse and challenging nature of the work required for this role.

❓ Key Questions to Ask During Interview

• How does Avalere Health support the growth and development of its employees?
• What are the key priorities for this role in the first 30, 60, and 90 days?
• How does Avalere Health measure success for this role, and what are the key performance indicators?
• What opportunities are there for collaboration and learning from other teams and departments within the organization?
• How does Avalere Health foster a culture of innovation and continuous improvement?

ASSUMPTION: These questions will help applicants better understand the role, the company culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare examples of successful client management and project management experiences
• Research Avalere Health and the pharmaceutical industry to demonstrate your knowledge and enthusiasm for the role
• Follow up with the hiring manager or HR representative within one week of submission to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.