Account Supervisor (Pharma Agency, Rare Disease)

📌 Core Information 🔹 Job Title: Account Supervisor (Pharma Agency, Rare Disease) 🔹 Company: Avalere Health 🔹 Location: Remote (US) 🔹 Job Type: Full-time 🔹 Category: Business Consulting and Services 🔹 Date Posted: May 19, 2025 🔹 Experience Level: 5-10 years 🔹 Remote Status: Remote OK 🚀 Job Overview Key aspects of this role include: - Managing a digital brand focused on websites - Building and sustaining client relationships - Providing confident counsel on client inquiries - Developing proficiency in the client's market and trends - Collaborating across functions and project teams - Identifying growth opportunities within assigned accounts ASSUMPTION: This role requires a strong understanding of the pharmaceutical industry and experience in managing client relationships in an agency environment. 📋 Key Responsibilities ✅ Manage a digital brand focused on websites, ensuring projects are executed flawlessly and meet client expectations ✅ Build and sustain relationships with key clients, understanding their business goals and providing strategic counsel ✅ Develop proficiency in the client's market, trends, influencers, competitors, and key stakeholders ✅ Collaborate with delivery and account leadership to monitor revenue and profit, mitigate risks, and grow revenue within assigned accounts ✅ Manage budget tracking and communication about budget status internally ✅ Facilitate and lead tactical meetings and MRC discussions ✅ Mentor and grow more junior level employees ASSUMPTION: Successful candidates will have experience in managing pharma brand launches, particularly in rare diseases, and be comfortable working in a dynamic, collaborative environment. 🎯 Required Qualifications Education: - Bachelor's degree in Marketing, Business, or a related field Experience: - 5+ years of experience managing client relationships in an agency environment, with a background in digital tactics focused on websites - Proven ability to collaborate across functions and project teams in a dynamic environment - Experience in pharmaceutical marketing is required; experience in managing pharma brand launch in rare disease is preferred Required Skills: - Demonstrated verbal and written communication skills - Analytical thinking and problem-solving skills - Ability to manage budgets and track project status - Proficiency in Microsoft Office Suite and project management tools Preferred Skills: - Experience with Veeva or similar submission software - Knowledge of MRC submission process - Familiarity with MG United and gMG VYVGART ASSUMPTION: Candidates with a strong background in digital marketing and a passion for the pharmaceutical industry are encouraged to apply. 💰 Compensation & Benefits Salary Range: $100,000 - $118,000 per year Benefits: - Private Medical Insurance - Generous Company Pension - Comprehensive Employee Wellbeing Initiatives - Compelling Time-off Policy Working Hours: 40 hours per week, with flexibility for remote work ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles. Final compensation will be determined based on the candidate's qualifications and experience. 📌 Applicant Insights 🔍 Company Context Industry: Business Consulting and Services Company Size: 1,001-5,000 employees Founded: Avalere Health is a global strategic partner, perfectly formed to solve the biggest challenges in health—at pace and at scale. Company Description: - Guided by a single mission to make EVERY PATIENT POSSIBLE, Avalere Health's Advisory, Medical, and Marketing capabilities move as one, ensuring every patient is identified, supported, treated, and cared for. Equally. - United across the product lifecycle, Avalere Health is uniquely positioned to understand every angle of life, health, and the human condition. Partnering with clients, Avalere Health is building a world where healthcare is not a barrier. And no patient is left behind. Company Specialties: - Asset investment strategy - Brand experience and engagement - Brand strategy - Business transformation - Commercial and scientific strategy - Health equity - Advanced data and analytics - Early-stage strategy - Embedded consulting - Engagement strategy and execution - Expert panels of leading clinicians - Go-to-market strategies and market shaping activities - Health economics and outcomes research - Healthcare policy - Integrated evidence generation - Launch excellence - Market access - Media planning and activation - Medical engagement and communications - Omnichannel experiences - Performance optimization - Portfolio strategy - Predictive analytics - Publications planning - Digital quality assurance - Scientific strategy - Software development - Stakeholder engagement - Technology strategy - UX/UI digital design Company Website: avalerehealth.com ASSUMPTION: Avalere Health's diverse range of specialties allows it to provide comprehensive solutions to its clients, making it an attractive option for candidates seeking a broad range of opportunities. 📊 Role Analysis Career Level: Mid-level to senior, with opportunities for growth and mentorship Reporting Structure: This role reports directly to the Account Director and may serve as a dotted line manager to AE or SAE reports Work Arrangement: Remote OK, with flexibility for remote work Growth Opportunities: - Opportunities to grow within the company and take on more responsibilities - Potential to work on multiple brands and accounts, gaining diverse experience - Chance to mentor and grow more junior level employees ASSUMPTION: Avalere Health's global scale and scope provide ample opportunities for career growth and development. 🌍 Location & Work Environment Office Type: Remote, with city hubs across North America, Europe, and Asia for collaboration, training, socializing, and coming together as a global organization Office Location(s): 66 City Road, The Featherstone Building, London, England EC1Y 2AL, GB; 31 The Quadrant, Abingdon-On-Thames, England OX14 3YS, GB; 116 Huntington Ave, Ste 903, Boston, Massachusetts 02116, US; 1 Gloucester Place, 5th Floor, Brighton, England BN1 4AA, GB; 625 W Adams St, Suite 20-104, Chicago, Illinois 60661, US; Leeson Close, Fitzwilliam Court, Dublin, County Dublin D02 YW24, IE; 1015 W Indiana St, Evansville, Indiana 47710, US; Harvest Crescent, Linea House, Fleet, England GU51 2UZ, GB; Tatton Street, New Caledonian House, Suites GE-A, B, 2C, Knutsford, England WA16 6AG, GB; No. 1, 3 Symphony Park, Floor 6, Manchester, England M1 7FS, GB; 710 S 2nd St, Minneapolis, Minnesota 55401, US; 734 Broadway, 2nd Floor, New York, NY 10003, US; 63 Robinson Road, The Great Room, AfroAsia Building, 8th Floor, Singapore, 068894, SG; 1201 New York Ave NW, Suite 1000, Washington, District of Columbia 20005, US; 74 Marathonodromou Street, Marousi, Marousi, Marousi 151 24, GR Geographic Context: - United States: Remote (US) - United Kingdom: London, Abingdon-On-Thames, Brighton, Manchester, Fleet, Knutsford - Ireland: Dublin - Singapore - United States: Boston, Chicago, Evansville, Minneapolis, New York, Washington D.C. - Greece: Marousi Work Schedule: 40 hours per week, with flexibility for remote work ASSUMPTION: Avalere Health's global presence and flexible work arrangements allow employees to balance their personal and professional lives effectively. 💼 Interview & Application Insights Typical Process: 1. Online application submission 2. Phone or video screen with the hiring manager 3. In-depth interview with the account team 4. Final interview with the account director Key Assessment Areas: 1. Understanding of the pharmaceutical industry and rare diseases 2. Client relationship management skills 3. Ability to provide strategic counsel and make data-driven decisions 4. Proficiency in digital marketing and project management 5. Cultural fit and alignment with Avalere Health's values Application Tips: 1. Tailor your resume and cover letter to highlight your relevant experience and skills 2. Be prepared to discuss your understanding of the pharmaceutical industry and rare diseases 3. Showcase your ability to manage budgets and track project status 4. Demonstrate your proficiency in digital marketing and project management tools ATS Keywords: Client relationship management, digital marketing, pharmaceutical marketing, project management, budget tracking, data-driven decisions, rare diseases, MG United, gMG VYVGART ASSUMPTION: Avalere Health's application process is designed to assess candidates' skills and cultural fit, ensuring the best possible match for the role and the company. 🛠️ Tools & Technologies - Microsoft Office Suite - Project management tools (e.g., Asana, Trello, Jira) - Veeva or similar submission software (preferred) - Knowledge of MRC submission process (preferred) ASSUMPTION: Familiarity with industry-standard tools and technologies is essential for success in this role. 👔 Cultural Fit Considerations Company Values: - Patient-centric: We put patients at the heart of everything we do - Collaborative: We work together to achieve more - Innovative: We challenge the status quo and find new ways to solve problems - Accountable: We take ownership and deliver on our promises - Respectful: We value and appreciate the diversity of our team members Work Style: - Collaborative and team-oriented - Data-driven and strategic - Adaptable and responsive to change - Detail-oriented and organized - Strong communication and interpersonal skills Self-Assessment Questions: 1. How do you ensure that you are putting patients at the heart of your work? 2. Describe a time when you had to adapt to a significant change in a project or client request. How did you handle it? 3. How do you approach collaborating with team members who have different work styles or backgrounds? 4. How do you stay organized and manage multiple projects or priorities? 5. How do you ensure that you are communicating effectively with clients and team members? ASSUMPTION: Avalere Health's values-driven culture fosters an environment where team members can thrive and make a meaningful impact on patients' lives. ⚠️ Potential Challenges 1. Managing multiple projects and priorities simultaneously 2. Balancing client expectations with internal team dynamics 3. Keeping up with industry trends and regulatory changes in the pharmaceutical industry 4. Working effectively in a remote or hybrid work environment ASSUMPTION: Successful candidates will be able to navigate these challenges and thrive in a dynamic, fast-paced environment. 📈 Similar Roles Comparison 1. Account Manager (Pharma Agency, Rare Disease) vs. Account Supervisor (Pharma Agency, Rare Disease) - Account Manager: Focuses on day-to-day account management and tactical execution - Account Supervisor: Oversees account management, provides strategic counsel, and identifies growth opportunities 2. Account Supervisor (Pharma Agency, Rare Disease) vs. Account Director (Pharma Agency, Rare Disease) - Account Supervisor: Manages account teams, provides strategic counsel, and identifies growth opportunities - Account Director: Oversees multiple accounts, develops account strategies, and drives business growth 3. Account Supervisor (Pharma Agency, Rare Disease) vs. Account Executive (Pharma Agency, Rare Disease) - Account Supervisor: Manages account teams, provides strategic counsel, and identifies growth opportunities - Account Executive: Supports account management, executes tactical tasks, and learns from senior team members ASSUMPTION: Understanding the differences between these roles can help candidates determine the best fit for their career goals and skill sets. 📝 Sample Projects 1. MG United brand launch campaign - Develop and execute a digital marketing strategy to launch MG United in the rare disease space - Collaborate with cross-functional teams to create engaging and informative content for the MG United website - Monitor and analyze campaign performance, making data-driven optimizations as needed 2. gMG VYVGART patient support program - Design and implement a patient support program for gMG VYVGART, ensuring patients have access to the resources they need to manage their condition - Develop patient education materials and coordinate with external vendors to distribute them to patients - Monitor patient engagement and gather feedback to inform program improvements 3. Competitor analysis and market trends report - Conduct a comprehensive analysis of competitors in the rare disease space - Identify market trends and opportunities for MG United and gMG VYVGART - Present findings to the account team and provide strategic recommendations ASSUMPTION: These sample projects illustrate the range of responsibilities and opportunities available to the Account Supervisor in this role. ❓ Key Questions to Ask During Interview 1. How does Avalere Health support its employees' professional development and growth? 2. What are the biggest challenges facing the rare disease space, and how is Avalere Health addressing them? 3. How does Avalere Health ensure that its work is patient-centric and makes a meaningful impact on patients' lives? 4. What is the dynamic like working with the account team, and how do team members support each other's growth and success? 5. How does Avalere Health approach diversity, equity, and inclusion in its hiring and workplace practices? ASSUMPTION: Asking these questions can help candidates gain insights into Avalere Health's culture, values, and commitment to its employees and patients. 📌 Next Steps for Applicants To apply for this position: 1. Submit your application through this link: https://jobs.lever.co/avalerehealth/e88de60a-625e-4728-a74c-3a0686f2385b 2. Tailor your resume and cover letter to highlight your relevant experience and skills 3. Prepare for your phone or video screen by researching Avalere Health and the pharmaceutical industry 4. Practice your presentation skills and be ready to discuss your understanding of the role and the company 5. Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications ⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.