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Account Supervsior

dentsu
Full-time
On-site
Toronto, Ontario, Canada
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Supervisor

πŸ”Ή Company: dentsu

πŸ”Ή Location: Toronto, Ontario, Canada

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Advertising Services

πŸ”Ή Date Posted: Sun Mar 30 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸ“Œ Essential Job Details

πŸš€ Job Overview

Key aspects of this role include:

  • Executing client deliverables on time and within budget
  • Building and maintaining strong client relationships
  • Assisting with account planning and management
  • Guiding work efforts across multiple clients

ASSUMPTION: The role involves significant client interaction and project management oversight due to the collaborative nature and emphasis on client relationship management mentioned in the description.

πŸ“‹ Key Responsibilities

βœ… Support SVP, Client Services with client relationship management

βœ… Translate communication strategies into actionable plans

βœ… Collaborate with teams to set strategic tone for accounts and manage plans

βœ… Manage delivery expectations, timelines, and budgets

βœ… Coordinate with creative and production teams to meet client objectives

βœ… Monitor industry activity and prepare competitive insights

βœ… Ensure financial health with operations lead

βœ… Work with PMs to execute productions across various platforms

βœ… Perform other duties as assigned

ASSUMPTION: Responsibilities highlight a comprehensive oversight role, likely requiring excellent multitasking skills given the breadth of tasks and team collaboration required.

🎯 Required Qualifications

Education: University degree in administration, communications, or marketing

Experience: 4+ years in a similar function, agency experience preferred

Required Skills:

  • Project management proficiency
  • Client relationship development
  • Budget management

Preferred Skills:

  • Experience in CPG and Branding
  • Production-related experience

ASSUMPTION: Strong emphasis on project management and client engagement skills suggests the role prioritizes operational efficiency and strategic client interactions.

πŸ’° Compensation & Benefits

Salary Range: $75,000 - $85,000 annually

Benefits:

  • Medical and dental coverage
  • Retirement savings plan (RRSP)
  • Paid time off

Working Hours: 40 hours per week

ASSUMPTION: The salary range reflects standard rates for roles requiring a blend of client management and strategic oversight in a major urban center like Toronto.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Advertising Services with a focus on creative and media solutions

Company Size: 10,001+ employees, indicating a large corporate structure offering diverse opportunities

Founded: Not Specified

Company Description:

  • Focus on integrating brands with new paths for growth
  • Emphasis on modern creativity and digital society impact
  • Global presence with diverse opportunities

Company Specialties:

  • Marketing communications
  • Media planning and buying
  • Creative and innovative solutions

Company Website: https://bit.ly/3lDa6Ff

ASSUMPTION: Given its breadth and global presence, dentsu likely offers various pathways for career advancement and exposure to innovative projects.

πŸ“Š Role Analysis

Career Level: Mid-level role with substantial interaction with senior management

Reporting Structure: Reports directly to SVP, Client Service

Work Arrangement: On-site work at the Toronto office

Growth Opportunities:

  • Leadership in client management
  • Potential for strategic input and influence
  • Collaboration with cross-functional teams internationally

ASSUMPTION: Opportunities for growth seem closely tied to proactive client management and potential geographic mobility within the network.

🌍 Location & Work Environment

Office Type: Likely a modern, collaborative space reflective of a creative agency environment

Office Location(s): Based in Toronto

Geographic Context:

  • Situated in one of Canada's largest and most diverse cities
  • Access to major business districts and creative hubs
  • Vibrant cultural and economic environment

Work Schedule: Standard 9-5 with potential for flexibility based on client needs

ASSUMPTION: Toronto's profile as a business hub suggests a dynamic work environment with abundant professional networking opportunities.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Application screening
  • Initial HR interview
  • Technical interview with team leads

Key Assessment Areas:

  • Project management capabilities
  • Client interaction and communication skills
  • Strategic planning and execution

Application Tips:

  • Highlight relevant project management and client engagement experience
  • Demonstrate adaptability and proactive problem-solving abilities
  • Showcase understanding of agency dynamics and creative solutions

ATS Keywords: Project Management, Client Relationship Management, Communication, Budget Management

ASSUMPTION: The interview process likely includes multiple stages to assess both technical skills and cultural fit within a dynamic team.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Project management software tools
  • Platforms for media production and collaboration

ASSUMPTION: Comprehensive software knowledge, particularly of project management and collaboration tools, is likely important for effective execution of responsibilities.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Diversity and inclusion
  • Innovation and creativity
  • Collaboration and teamwork

Work Style:

  • Adaptability to fast-paced changes
  • Collaborative spirit
  • Proactive and solution-focused mentality

Self-Assessment Questions:

  • Do you thrive in a fast-paced, creative environment?
  • Are you able to manage multiple client accounts effectively?
  • How do you handle collaborative team projects?

ASSUMPTION: A successful candidate likely embraces a progressive and flexible work style while thriving in a diverse and dynamic setting.

⚠️ Potential Challenges

  • Managing diverse client expectations simultaneously
  • Keeping up with industry trends and innovations
  • Navigating complex agency workflows
  • Maintaining client satisfaction while adhering to budget constraints

ASSUMPTION: The fast-paced nature of the industry and the need for rapid adaptation to client and market demands can pose challenges.

πŸ“ˆ Similar Roles Comparison

  • In-house account manager positions may offer less varied client exposure
  • Roles in smaller agencies may provide a more hands-on approach but less structure
  • Corporate roles might require a narrower focus on specific product lines

ASSUMPTION: The Account Supervisor role at dentsu likely offers broader exposure to different industries and creative methodologies compared to similar roles elsewhere.

πŸ“ Sample Projects

  • Developing a comprehensive client communication plan
  • Executing a multi-channel marketing campaign
  • Coordinating an industry-targeted advertising initiative

ASSUMPTION: Projects at dentsu likely emphasize innovative digital strategies with potential global reach given the company's focus on modern creativity.

❓ Key Questions to Ask During Interview

  • How does dentsu support career development within client services?
  • What are the key performance metrics for this role?
  • How does the agency maintain a balance between client needs and creative freedom?
  • Can you describe a typical day for an Account Supervisor here?
  • What recent projects reflect dentsu's commitment to innovation and inclusivity?

ASSUMPTION: These questions aim to uncover essential insights about professional growth, company culture, and the practical application of the company’s values.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the company's official job portal here.
  • Ensure your resume highlights relevant project management and client engagement experience.
  • Prepare for an initial HR screening followed by technical and team interviews.
  • Contact Canada.Recruitment@dentsu.com for accommodation requests during the application or interview process.
  • Follow up promptly with a thank-you note post-interview to reiterate your enthusiasm.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.