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Account Support Associate - Karachi

EY
Full-time
On-site
Karachi, Sindh, Pakistan
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Account Support Associate - Karachi

πŸ”Ή Company: EY

πŸ”Ή Location: Karachi, Sindh, Pakistan

πŸ”Ή Job Type: On-site

πŸ”Ή Category: Business Support Services

πŸ”Ή Date Posted: April 11, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Supporting key account client-serving teams in project management and engagement coordination
  • Driving efficiencies and reducing time to provide services to clients while maintaining professional standards
  • Balancing time between project management, analytics, budget management, compliance, and due diligence
  • Collaborating with various teams to achieve goals and coordinate risk management processes

ASSUMPTION: This role is ideal for recent graduates or early-career professionals seeking to gain exposure to various aspects of project management and client support within a global professional services firm.

πŸ“‹ Key Responsibilities

βœ… Manage stakeholder expectations, project plans, and communications to advance service delivery

βœ… Gain strong knowledge of the service line, engagement, EY's structure, key personnel, and policies/procedures

βœ… Act as the knowledge manager for the engagement team, managing internal databases and portals for global team communications

βœ… Take complete ownership of engagement economics, proactively collaborating with relevant team members to resolve any issues

βœ… Collaborate with account teams, business development, and resource management teams to achieve team goals

βœ… Coordinate risk management processes, such as engagement letters, client continuance, independence, family tree, preapproval, and other regulatory requirements

ASSUMPTION: The role requires a balance of administrative tasks, project management, and risk management, with a focus on maintaining high-quality service delivery to clients.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Finance, Accounting, or a related field

Experience: 0-2 years of relevant experience in a professional services or project management environment

Required Skills:

  • Project management skills with a focus on stakeholder management and communication
  • Strong analytical skills and attention to detail
  • Familiarity with internal databases and portals for team communications
  • Ability to manage budgets and expenses
  • Knowledge of professional standards and risk management processes

Preferred Skills:

  • Experience with EY's services and policies
  • Fluency in multiple languages

ASSUMPTION: While experience with EY's services and policies is preferred, the role is designed to provide on-the-job training for early-career professionals.

πŸ’° Compensation & Benefits

Salary Range: PKR 50,000 - 70,000 per month (Estimated based on industry standards for entry-level roles in Karachi)

Benefits:

  • Health insurance
  • Retirement savings plan
  • Employee assistance program
  • Learning and development opportunities

Working Hours: Full-time (40 hours per week) with flexible working arrangements

ASSUMPTION: The salary range is estimated based on industry standards for entry-level roles in Karachi. Actual compensation may vary based on experience, skills, and other factors.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: EY is a global leader in assurance, tax, transaction, and consulting services, operating in over 150 countries and territories.

Company Size: EY is a large multinational professional services firm with over 64,000 employees worldwide. This size offers opportunities for growth and exposure to diverse projects and clients.

Founded: EY was founded in 1998, with a history rooted in the legacy firms of Ernst & Young and Arthur Young & Co.

Company Description:

  • EY is committed to building a better working world by creating long-term value for clients, people, and society
  • The firm helps clients navigate complex business challenges by delivering insights and quality services that build trust and confidence in capital markets
  • EY's global connected network of member firms is committed to delivering exceptional client service, supported by integrated and diverse teams

Company Specialties:

  • Assurance
  • Tax
  • Consulting
  • Strategy and Transactions

Company Website: www.ey.com

ASSUMPTION: EY's large size and global presence offer opportunities for career growth and exposure to diverse projects and clients. The firm's commitment to building a better working world is reflected in its mission and values.

πŸ“Š Role Analysis

Career Level: Entry-level to mid-level, with opportunities for growth and advancement within the Business Support Services team and across EY's service lines

Reporting Structure: The Account Support Associate reports directly to the Business Support Services team lead and works closely with key account client-serving professionals

Work Arrangement: On-site, with flexible working arrangements and opportunities for remote work based on project needs

Growth Opportunities:

  • Progression within the Business Support Services team to more senior roles
  • Transition to other service lines within EY, such as Assurance, Tax, Consulting, or Strategy and Transactions
  • International assignments and secondments to EY offices worldwide

ASSUMPTION: The Account Support Associate role offers a clear career path for early-career professionals seeking to gain experience in project management, client support, and risk management within a global professional services firm.

🌍 Location & Work Environment

Office Type: Modern, collaborative workspaces with state-of-the-art technology and amenities

Office Location(s): EY's Karachi office is located in the heart of the city's business district, offering easy access to public transportation and nearby amenities

Geographic Context:

  • Karachi is the largest city and economic hub of Pakistan, with a vibrant business environment and a growing professional services sector
  • The city offers a diverse range of cultural, social, and recreational opportunities
  • Karachi has a subtropical climate, with hot summers and mild winters

Work Schedule: Full-time (40 hours per week) with flexible working arrangements and opportunities for remote work based on project needs

ASSUMPTION: EY's Karachi office provides a modern, collaborative work environment that supports the firm's commitment to building a better working world.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or video interview with the hiring manager and team members
  • Background check and offer extension

Key Assessment Areas:

  • Problem-solving skills and analytical thinking
  • Communication and interpersonal skills
  • Attention to detail and organizational skills
  • Adaptability and willingness to learn

Application Tips:

  • Tailor your resume and cover letter to highlight relevant skills and experiences for the Account Support Associate role
  • Demonstrate your understanding of EY's mission, values, and commitment to building a better working world
  • Prepare examples of your project management, stakeholder management, and risk management experiences

ATS Keywords: Account Support Associate, Project Management, Stakeholder Management, Risk Management, Client Support, Business Support Services, EY, Karachi

ASSUMPTION: EY's application process is designed to assess candidates' skills and fit for the Account Support Associate role within the firm's Business Support Services team.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management software (e.g., Microsoft Project, Asana, Trello)
  • Risk management software (e.g., NAVEX Global, MetricStream)

ASSUMPTION: The Account Support Associate role requires proficiency in Microsoft Office Suite and familiarity with project management and risk management software tools.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Respect
  • Integrity
  • Teamwork
  • Quality
  • Inclusion

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering exceptional client service
  • Adaptable and responsive to change

Self-Assessment Questions:

  • Do you align with EY's values of respect, integrity, teamwork, quality, and inclusion?
  • Are you comfortable working in a collaborative, team-oriented environment?
  • Do you thrive in a results-driven, client-focused work environment?
  • Are you adaptable and responsive to change?

ASSUMPTION: EY's culture is built on a foundation of respect, integrity, teamwork, quality, and inclusion, with a focus on delivering exceptional client service and building a better working world.

⚠️ Potential Challenges

  • Managing multiple projects and stakeholders simultaneously
  • Adapting to a fast-paced, dynamic work environment
  • Balancing administrative tasks, project management, and risk management responsibilities
  • Working with diverse teams and clients across different time zones

ASSUMPTION: The Account Support Associate role presents unique challenges that require strong project management, stakeholder management, and risk management skills, as well as the ability to adapt to a fast-paced, dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Project Coordinator
    • Similar responsibilities in project management and stakeholder communication
    • Potentially less focus on risk management and engagement coordination
  • Junior Project Manager
    • Similar responsibilities in project management and stakeholder communication
    • Potentially more focus on strategic planning and team leadership
  • Junior Risk Management Consultant
    • Similar responsibilities in risk management and compliance
    • Potentially less focus on project management and engagement coordination

ASSUMPTION: The Account Support Associate role combines aspects of project management, client support, and risk management, offering a unique blend of responsibilities compared to similar roles in the market.

πŸ“ Sample Projects

  • Managing a key account client engagement, including project planning, stakeholder communication, and risk management
  • Coordinating a global team to deliver a project on time and within budget
  • Developing and implementing a risk management framework for a client engagement

ASSUMPTION: The Account Support Associate role offers opportunities to work on diverse projects that require strong project management, stakeholder management, and risk management skills.

❓ Key Questions to Ask During Interview

  • Can you describe the typical day-to-day responsibilities of an Account Support Associate in this role?
  • How does this role support the growth and development of early-career professionals?
  • What opportunities are there for career progression within the Business Support Services team and across EY's service lines?
  • How does EY support work-life balance for its employees?
  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and commitment to understanding the work environment and career growth opportunities.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant skills and experiences for the Account Support Associate role
  • Prepare examples of your project management, stakeholder management, and risk management experiences
  • Research EY's mission, values, and commitment to building a better working world
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.