Acquisition Manager-RL SALES-Sales

📌 Core Information

🔹 Job Title: Acquisition Manager - RL SALES (Sales)

🔹 Company: Kotak Mahindra Bank

🔹 Location: Soyāgaon, Mahārāshtra, India

🔹 Job Type: Full time

🔹 Category: Banking & Finance

🔹 Date Posted: April 7, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Enhancing deposit pool from customers
• Establishing service standards and delivery
• Cross-selling non-deposit products
• Selling mutual funds and insurance products
• Generating fee income
• Managing branch administration and regulatory compliance
• Overseeing team productivity, morale, and P&L

ASSUMPTION: This role requires a balance of sales, management, and administrative skills. The ideal candidate will have a strong background in retail liabilities and sales, with experience in managing teams and ensuring regulatory compliance.

📋 Key Responsibilities

✅ Enhance deposit pool from customers through targeted sales and service improvements

✅ Establish and maintain high service standards, ensuring customer delight throughout the service cycle

✅ Achieve cross-selling targets for non-deposit products, mutual funds, and insurance products

✅ Generate fee income through various banking services and products

✅ Manage branch administration, including staffing, resource allocation, and operational efficiency

✅ Ensure regulatory compliance by staying updated with changes in policies and implementing necessary measures

✅ Oversee team productivity, morale, and overall performance, driving break-even and P&L targets

✅ Collaborate with product management, marketing, and other departments for new product development, service enhancements, and sales initiatives

ASSUMPTION: This role requires a hands-on, thinker-doer approach, with a focus on driving sales and managing teams to achieve branch-level targets.

🎯 Required Qualifications

Education: MBA, CA, or CAIB

Experience: Overall 6 years of banking experience, with 3-4 years in Retail Liabilities and sales experience in liabilities products

Required Skills:

• Proven leadership and team management skills
• Strong sales acumen and customer service orientation
• In-depth understanding of financial instruments, markets, and economic processes
• Ability to manage multiple tasks and prioritize effectively
• Excellent communication and interpersonal skills

Preferred Skills:

• Experience in branch management or a similar role
• Bilingual or multilingual proficiency

ASSUMPTION: Candidates with a proven track record in retail liabilities sales and branch management will be well-suited to this role. Bilingual or multilingual proficiency may be an asset in this location.

💰 Compensation & Benefits

Salary Range: INR 15-20 lakhs per annum (Estimated, based on industry standards for a role of this level and location)

Benefits:

• Medical and dental insurance
• Retirement benefits
• Employee stock options
• Performance-based bonuses

Working Hours: Full-time, Monday to Friday, with potential weekend work based on business needs

ASSUMPTION: The salary range is an estimate based on industry standards for a role of this level and location. Actual compensation may vary based on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Banking

Company Size: 10,001+ employees (Large enterprise)

Founded: 1985

Company Description:

• Kotak Mahindra Group is one of India's leading financial services conglomerates, offering a wide range of services including commercial banking, stock broking, mutual funds, life insurance, and investment banking.
• The Group has a strong presence in India and internationally, with offices in London, New York, California, Dubai, Abu Dhabi, Bahrain, Mauritius, and Singapore.
• Kotak Mahindra Bank, the Group's flagship company, was the first non-banking finance company in India to become a bank in 2003.

Company Specialties:

• Banking
• Capital Markets
• Stock Broking
• Mutual Funds
• Life Insurance
• Investment Banking

Company Website: http://www.kotak.com

ASSUMPTION: Kotak Mahindra Bank is a well-established financial institution with a strong reputation in the industry. This role offers an opportunity to work in a large enterprise with diverse financial services.

📊 Role Analysis

Career Level: Mid-level management

Reporting Structure: Reports directly to the Branch Head or Regional Manager

Work Arrangement: On-site, full-time, with potential for hybrid or remote work based on business needs and performance

Growth Opportunities:

• Progression to senior management roles within the bank
• Expansion into other financial services or product lines
• International assignments or expatriate opportunities

ASSUMPTION: This role offers opportunities for career growth within the organization, including potential advancement to senior management positions or expansion into other financial services.

🌍 Location & Work Environment

Office Type: Branch office

Office Location(s): Soyāgaon, Mahārāshtra, India

Geographic Context:

• Soyāgaon is a suburban area in Maharashtra, India
• The location offers a mix of urban and semi-urban environment
• Access to public transportation and amenities may vary

Work Schedule: Full-time, with potential for overtime or weekend work based on business needs

ASSUMPTION: The work environment in this branch office may vary based on the specific location and customer base. Candidates should be comfortable working in a dynamic, customer-facing role.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Face-to-face interviews with HR and the hiring manager
• Background and reference checks
• Job offer

Key Assessment Areas:

• Sales and customer service skills
• Leadership and team management abilities
• Problem-solving and decision-making capabilities
• Adaptability and cultural fit

Application Tips:

• Highlight relevant banking and sales experience, with a focus on retail liabilities
• Tailor your resume to emphasize skills and accomplishments related to the key responsibilities listed
• Prepare for behavioral interview questions that assess your sales, leadership, and problem-solving skills

ATS Keywords: Retail Liabilities, Sales, Branch Management, Customer Service, Financial Instruments, Team Management, Regulatory Compliance

ASSUMPTION: The application process for this role may involve multiple interviews and assessments to evaluate the candidate's sales, leadership, and cultural fit. Applicants should be prepared to provide specific examples of their achievements in these areas.

🛠️ Tools & Technologies

• Banking software and systems
• Customer relationship management (CRM) tools
• Microsoft Office Suite
• Communication and collaboration platforms (e.g., email, instant messaging, video conferencing)

ASSUMPTION: The tools and technologies required for this role may vary based on the specific branch and its customer base. Candidates should be comfortable using banking software, CRM tools, and other relevant technologies.

👔 Cultural Fit Considerations

Company Values:

• Customer-centricity
• Integrity and ethical conduct
• Excellence and continuous improvement
• Collaboration and teamwork
• Respect and diversity

Work Style:

• Dynamic and fast-paced
• Customer-facing and sales-oriented
• Team-based and collaborative
• Adaptable and responsive to change

Self-Assessment Questions:

• Do you have a proven track record in retail liabilities sales and branch management?
• Are you comfortable working in a dynamic, customer-facing role with a focus on sales and service delivery?
• Do you possess strong leadership and team management skills, with the ability to drive productivity and morale?

ASSUMPTION: Kotak Mahindra Bank values candidates who are customer-centric, ethical, and committed to excellence. Applicants should assess their fit with the company's values and work style before applying.

⚠️ Potential Challenges

• Meeting aggressive sales targets and maintaining high service standards
• Managing a diverse team with varying skill levels and backgrounds
• Ensuring regulatory compliance in a dynamic and evolving environment
• Adapting to changes in the banking industry and customer preferences
• Balancing the demands of sales, administration, and customer service

ASSUMPTION: This role presents unique challenges related to sales, team management, and regulatory compliance. Candidates should be prepared to address these challenges and demonstrate their ability to thrive in a dynamic environment.

📈 Similar Roles Comparison

• This role differs from other branch management positions in its focus on retail liabilities sales and cross-selling non-deposit products
• In the banking industry, this role is typically found in retail banking or branch management
• Career progression may involve advancement to senior management roles within the bank or expansion into other financial services

ASSUMPTION: This role offers a unique blend of sales, management, and administrative responsibilities. Applicants should consider how their skills and experiences align with these aspects of the role.

📝 Sample Projects

• Implementing a new customer service initiative to enhance branch satisfaction scores
• Developing and executing a targeted sales campaign to increase deposit pool from customers
• Collaborating with product management and marketing teams to launch a new mutual fund or insurance product

ASSUMPTION: These sample projects are intended to illustrate the types of initiatives an Acquisition Manager might undertake in this role. Actual projects may vary based on business needs and priorities.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does the branch currently perform against sales targets and service standards, and what are the areas for improvement?
• What opportunities are there for professional development and growth within the organization?
• How does the company support work-life balance for employees in this role?
• What is the team structure and dynamic, and how does this role fit within the broader organization?

ASSUMPTION: These interview questions are designed to help applicants better understand the role, the team, and the company. Applicants should tailor their questions to address their specific interests and concerns.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Kotak Mahindra Bank careers portal
• Customize your resume to highlight relevant banking and sales experience, with a focus on retail liabilities
• Prepare a cover letter that explains your interest in the role and how your skills and experiences make you a strong fit
• If applicable, prepare examples or a portfolio that demonstrates your achievements in sales, customer service, or team management
• Follow up with the hiring manager or HR representative within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.