📌 Core Information
🔹 Job Title: Acquisition Specialist
🔹 Company: United Fidelity Bank
🔹 Location: AutoNation Buick GMC West, United States
🔹 Job Type: Full-Time
🔹 Category: Automotive, Sales & Marketing
🔹 Date Posted: April 8, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Acquiring additional inventory for the dealership by purchasing customer vehicles
- Providing an exceptional customer experience throughout the We'll Buy Your Car process
- Working flexible hours with hourly pay plus a bonus for each vehicle purchased
- Collaborating with the sales team to refer customers who prefer to trade-in instead of selling their vehicles
ASSUMPTION: This role requires strong communication, prospecting, and interpersonal skills, as well as the ability to work with technology to achieve targeted goals.
📋 Key Responsibilities
✅ Respond to incoming leads through AutoNation and third-party websites, by phone, internet, and walk-in traffic
✅ Utilize all available resources to identify and engage private parties looking to sell their vehicle
✅ Set up appointments with potential customers to visit the dealership for an appraisal
✅ Execute the AutoNation We'll Buy Your Car Same-Day Payment process
✅ Review vehicle condition reports and inspect vehicles onsite
✅ Interact with customers throughout the day, both in person and over the phone
✅ Refer customers who prefer to trade-in instead of selling their vehicles to the sales team
ASSUMPTION: The role involves a high level of customer interaction and requires strong communication and interpersonal skills.
🎯 Required Qualifications
Education: High School diploma or equivalent
Experience: No formal experience required, but candidates should be extremely self-motivated and have a proven track record of achieving targeted goals
Required Skills:
- Excellent communication, prospecting, and interpersonal skills
- Strong organizational and follow-up skills
- Proficient in using technology
- Ability to make sound judgments, research, and use excellent interpersonal skills to make offers on vehicles
- Valid In-State Driver's License and an acceptable, safe driving record
Preferred Skills:
- Previous experience in sales or customer service
- Bilingual or multilingual skills
ASSUMPTION: While not explicitly stated, having previous experience in sales or customer service may be beneficial for this role.
💰 Compensation & Benefits
Salary Range: $2,858 - $7,757 per month (This is an estimate based on the provided average compensation range)
Benefits:
- Competitive compensation and 401k matching
- Health, dental, and vision insurance
- Maternity benefits
- Associate purchase and discount programs for new and pre-owned vehicles, services, parts, collision, accessories, and AutoGear
- Access to deals and discounts through YouDecide
- Opportunity to contribute to the DRVPNK mission
Working Hours: Full-time, with flexible hours and the ability to work overtime as needed
ASSUMPTION: The salary range provided is an estimate based on the average compensation range given in the job listing. Actual compensation may vary based on factors such as experience, performance, and business needs.
📌 Applicant Insights
🔍 Company Context
Industry: Automotive, specifically focused on vehicle sales and acquisition
Company Size: United Fidelity Bank is a mid-sized company with 201-500 employees, providing a supportive and collaborative work environment
Founded: The company's founding date is not explicitly stated, but it has a well-established presence in the automotive industry
Company Description:
- United Fidelity Bank is committed to providing an exceptional customer experience in all aspects of its business, including vehicle acquisition
- The company offers a wide range of vehicles, services, and accessories through its dealerships
- United Fidelity Bank is dedicated to making a positive impact in the lives of its associates, customers, and the communities it serves
Company Specialties:
- Vehicle sales and acquisition
- Customer service and experience
- Automotive financing and insurance
Company Website: http://www.unitedfidelity.com
ASSUMPTION: United Fidelity Bank is a well-established company in the automotive industry, with a strong focus on customer experience and community involvement.
📊 Role Analysis
Career Level: Entry Level (0-2 years)
Reporting Structure: The Vehicle Acquisition Specialist reports directly to the dealership's management team
Work Arrangement: On-site, with flexible hours and the ability to work overtime as needed
Growth Opportunities:
- Progression to a management or leadership role within the dealership
- Expansion into other areas of the automotive industry, such as sales, finance, or service
- Opportunities to work at other dealerships within the United Fidelity Bank network
ASSUMPTION: This role offers opportunities for growth and development within the automotive industry, with a focus on customer experience and sales.
🌍 Location & Work Environment
Office Type: Auto dealership
Office Location(s): AutoNation Buick GMC West, United States
Geographic Context:
- The dealership is located in the United States, with a specific focus on the local market
- The role may require travel to other dealerships or locations within the United States
Work Schedule: Full-time, with flexible hours and the ability to work overtime as needed
ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on achieving targeted goals and providing exceptional customer service.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person interview at the dealership
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication and interpersonal skills
- Problem-solving and decision-making abilities
- Customer service and sales skills
- Technical proficiency and comfort with technology
Application Tips:
- Highlight relevant experience and skills, such as customer service, sales, or prospecting
- Tailor your resume and cover letter to emphasize your fit for the role and the company's values
- Prepare for behavioral interview questions that focus on customer service, sales, and problem-solving scenarios
ATS Keywords: Vehicle Acquisition, Customer Experience, We'll Buy Your Car, Sales, Prospecting, Communication, Interpersonal Skills, Technology Proficiency, Judgment Skills
ASSUMPTION: The application process may vary depending on the specific needs of the dealership and the company's hiring practices.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software
- Vehicle appraisal and inspection tools
- Communication and collaboration tools (email, phone, video conferencing)
ASSUMPTION: The specific tools and technologies used may vary depending on the dealership and the company's standards.
👔 Cultural Fit Considerations
Company Values:
- Customer focus
- Integrity
- Teamwork
- Innovation
- Accountability
Work Style:
- Fast-paced and customer-focused
- Collaborative and team-oriented
- Adaptable and responsive to change
- Results-driven and goal-oriented
Self-Assessment Questions:
- Do you have strong communication and interpersonal skills?
- Are you comfortable working in a fast-paced, customer-focused environment?
- Can you make sound judgments and use excellent interpersonal skills to make offers on vehicles?
- Are you able to achieve targeted goals and work with technology?
ASSUMPTION: United Fidelity Bank values associates who are customer-focused, collaborative, and results-driven, with a strong commitment to integrity and accountability.
⚠️ Potential Challenges
- Handling difficult or upset customers
- Meeting targeted sales goals and quotas
- Working flexible hours and overtime as needed
- Adapting to changes in the automotive industry and market trends
ASSUMPTION: These challenges can be overcome with strong communication, problem-solving, and adaptability skills, as well as a commitment to customer service and sales excellence.
📈 Similar Roles Comparison
- Vehicle Acquisition Specialist vs. Sales Consultant: Both roles involve customer interaction and sales, but the Vehicle Acquisition Specialist focuses specifically on purchasing customer vehicles, while the Sales Consultant focuses on selling vehicles to customers
- Vehicle Acquisition Specialist vs. Business Development Manager: The Vehicle Acquisition Specialist focuses on purchasing vehicles, while the Business Development Manager focuses on growing the dealership's customer base and market share
- Vehicle Acquisition Specialist vs. Auto Loan Officer: Both roles involve working with customers and financial transactions, but the Vehicle Acquisition Specialist focuses on purchasing vehicles, while the Auto Loan Officer focuses on providing financing options to customers
ASSUMPTION: These roles share some similarities, but each has its unique focus and responsibilities within the automotive industry.
📝 Sample Projects
- Developing and implementing a targeted marketing campaign to attract customers looking to sell their vehicles
- Creating and presenting a report on market trends and their impact on vehicle acquisition strategies
- Collaborating with the sales team to create a seamless customer experience for customers who prefer to trade-in instead of selling their vehicles
ASSUMPTION: These projects demonstrate the role's focus on customer acquisition, market analysis, and collaboration with other departments to provide an exceptional customer experience.
❓ Key Questions to Ask During Interview
- What are the most common challenges faced by Vehicle Acquisition Specialists, and how can I best prepare to overcome them?
- How does the dealership support the growth and development of its associates?
- What are the key performance indicators (KPIs) used to measure success in this role, and how are they tracked?
- How does the company foster a culture of collaboration and teamwork among its associates?
- What opportunities are there for advancement within the dealership or the company as a whole?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and your commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills, such as customer service, sales, or prospecting
- Prepare for behavioral interview questions that focus on customer service, sales, and problem-solving scenarios
- Research the company and the automotive industry to demonstrate your knowledge and enthusiasm for the role
- Follow up with the hiring manager or HR representative within one week of submitting your application to express your interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
