📌 Core Information
🔹 Job Title: Adobe Experience Manager (AEM) Content Editor
🔹 Company: Aviva
🔹 Location: Eastleigh, York, London
🔹 Job Type: Fixed Term Contract
🔹 Category: Digital & Creative
🔹 Date Posted: 2025-05-06
🔹 Experience Level: 2-5 years
🔹 Remote Status: Hybrid (3 days in office)
🚀 Job Overview
Key aspects of this role include:
- Managing, building, and publishing pages in Adobe Experience Manager (AEM)
- Delivering optimal web experiences for public websites
- Providing training and support to other AEM authors
- Responding to risk and emergency events
- Collaborating with various creative disciplines and business units
ASSUMPTION: This role requires a balance of technical skills, creativity, and strong collaboration to ensure customer-centric web experiences.
📋 Key Responsibilities
✅ Manage, build, and publish pages in Adobe Experience Manager (AEM) for public websites
✅ Deliver optimal web experiences by understanding user experience, design principles, and accessibility standards
✅ Provide guidance to business collaborators and make suggestions on content and product
✅ Work in a small multi-location team, collaborating with various creative disciplines and business units
✅ Provide training and support to other AEM authors and publishers
✅ Respond to risk and emergency events, with occasional out-of-hours support
ASSUMPTION: This role requires strong attention to detail, self-organization, and the ability to work independently and in a team.
🎯 Required Qualifications
Education: Relevant degree or equivalent experience
Experience: 2-5 years of relevant experience in web production using advanced CMS systems, specifically Adobe Experience Manager (AEM)
Required Skills:
- Proven experience in actively using AEM to edit and publish content
- Strong collaboration skills and stakeholder management
- Understanding of website information architecture and search engine optimization (SEO)
- Excellent attention to detail and resourcefulness
Preferred Skills:
- Experience with Adobe Campaign, Adobe Photoshop, Adobe Analytics, and Jira
- Experience within the Financial Services sector
ASSUMPTION: Candidates with a strong portfolio showcasing their AEM skills and relevant experience will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: National - circa £35,000 / London - circa £45,000 (AI-estimated based on role, experience level, and location)
Benefits:
- Bonus opportunity - 8% of annual salary
- Generous pension scheme - Aviva will contribute up to 14%
- 29 days holiday plus bank holidays, with the option to buy or sell up to 5 days
- Up to 40% discount on Aviva products and other retailer discounts
- Up to £1,200 of free Aviva shares per year through the Matching Share Plan and share in the success of Aviva with the Save As You Earn scheme
- Brilliantly supportive policies, including parental and carer's leave
- Flexible benefits to suit you, including sustainability options such as cycle to work
- Make a difference, be part of Aviva Communities and use your 3 paid volunteering days to help others
- We take your wellbeing seriously with lots of support and tools
Working Hours: Full-time, 37.5 hours per week, with flexible working arrangements
ASSUMPTION: The salary range provided is an AI-estimated range based on the role, experience level, and location. Actual salary may vary based on individual qualifications and company discretion.
📌 Applicant Insights
🔍 Company Context
Industry: Insurance, with a focus on retirement, investments, insurance, health, and wealth management
Company Size: 10,001+ employees, providing a large and diverse work environment
Founded: 1696, with a rich history and established brand
Company Description:
- Aviva is a leading insurance, wealth, and retirement business
- Aviva is committed to being a place where people can be themselves and reflects the customers and communities they serve
- Aviva offers market-leading benefits and challenges itself to build a workplace and society that works for all
Company Specialties:
- Retirement
- Investments
- Insurance
- Health
- Insurtech
- Protection
- and Wealth
Company Website: http://www.aviva.com
ASSUMPTION: Aviva's large size and diverse range of products and services provide numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and development
Reporting Structure: This role reports to the Digital Content Manager
Work Arrangement: Hybrid, with approximately 3 days in the office and the rest working remotely
Growth Opportunities:
- Potential to move into a more senior role within the digital content team
- Opportunities to work on diverse projects and gain experience in various aspects of web content management
- Aviva's large size and diverse range of products and services provide numerous opportunities for career growth and development
ASSUMPTION: This role offers a good balance between technical skills development, creativity, and collaboration, providing a strong foundation for career growth within Aviva.
🌍 Location & Work Environment
Office Type: Aviva operates a "smart-working" policy, with approximately half of the time spent working in an office
Office Location(s): Eastleigh, York, and London
Geographic Context:
- Eastleigh: A town in Hampshire, England, with a population of approximately 55,000
- York: A historic city in North Yorkshire, England, with a population of approximately 200,000
- London: The capital and largest city of the United Kingdom, with a population of approximately 8.9 million
Work Schedule: Full-time, 37.5 hours per week, with flexible working arrangements
ASSUMPTION: Aviva's smart-working policy provides a good balance between working from home and in the office, allowing for better work-life integration.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Technical assessment or test
- Final interview with the hiring manager
Key Assessment Areas:
- Technical skills in Adobe Experience Manager (AEM)
- Creativity and understanding of user experience, design principles, and accessibility standards
- Collaboration and stakeholder management skills
- Problem-solving and adaptability
Application Tips:
- Highlight relevant experience and skills in web production and Adobe Experience Manager (AEM)
- Tailor your resume and cover letter to emphasize your fit for this role and Aviva's company culture
- Prepare examples of your work in AEM and be ready to discuss them during the interview
ATS Keywords: Adobe Experience Manager, AEM, web production, content editing, user experience, digital best practices, SEO, stakeholder management, collaboration, attention to detail, training, quality assurance, project support, accessibility standards, information architecture, Adobe Campaign, Adobe Photoshop, Adobe Analytics, Jira
ASSUMPTION: Aviva's application process is designed to assess candidates' technical skills, creativity, and cultural fit, with a focus on customer-centricity and collaboration.
🛠️ Tools & Technologies
- Adobe Experience Manager (AEM)
- Adobe Campaign
- Adobe Photoshop
- Adobe Analytics
- Jira
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Inclusive
- Responsible
- Ambitious
- Collaborative
Work Style:
- Customer-focused
- Collaborative and supportive
- Adaptable and resilient
- Innovative and curious
- Accountable and responsible
Self-Assessment Questions:
- Do you have a passion for crafting engaging and customer-driven web experiences?
- Are you comfortable working in a multi-location team and collaborating with various creative disciplines and business units?
- Do you have strong stakeholder management skills and the ability to balance multiple priorities?
ASSUMPTION: Aviva values candidates who are customer-centric, collaborative, and adaptable, with a strong focus on innovation and accountability.
⚠️ Potential Challenges
- Managing multiple projects and priorities simultaneously
- Working in a multi-location team and collaborating with various stakeholders
- Occasional out-of-hours support for risk and emergency events
- Keeping up with the latest trends and best practices in web content management
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a customer-centric mindset.
📈 Similar Roles Comparison
- This role is similar to a Web Content Manager or Digital Content Specialist, but with a focus on Adobe Experience Manager (AEM) and customer-centric web experiences
- Aviva's large size and diverse range of products and services provide numerous opportunities for career growth and development
- Career paths within Aviva may include moving into more senior roles within the digital content team or exploring opportunities in other areas of the business
ASSUMPTION: This role offers a unique blend of technical skills, creativity, and collaboration, providing a strong foundation for career growth within Aviva.
📝 Sample Projects
- Managing and publishing a high-traffic website's content using Adobe Experience Manager (AEM)
- Collaborating with various creative disciplines and business units to deliver customer-centric web experiences
- Providing training and support to other AEM authors and publishers, ensuring best practices and quality assurance
ASSUMPTION: These sample projects demonstrate the key responsibilities and required skills for this role.
❓ Key Questions to Ask During Interview
- Can you describe a typical day or week in this role?
- How does this role collaborate with other teams and departments within Aviva?
- What opportunities are there for professional development and growth within this role and Aviva?
- How does Aviva support work-life balance for its employees?
- What are the most challenging aspects of this role, and how can they be overcome?
ASSUMPTION: These questions will help candidates better understand the role, company culture, and opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills in web production and Adobe Experience Manager (AEM)
- Prepare examples of your work in AEM and be ready to discuss them during the interview
- Follow up with Alannah Burgess, the hiring manager, after submitting your application
- Prepare for a technical assessment or test, as well as a final interview with the hiring manager
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
