Advanced Technical Writer

📌 Core Information

🔹 Job Title: Advanced Technical Writer

🔹 Company: Light & Wonder

🔹 Location: Chennai, Tamil Nādu, India

🔹 Job Type: Full-Time

🔹 Category: Gaming

🔹 Date Posted: April 4, 2025

🔹 Experience Level: Mid-Senior level (2-5 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Creating and developing operational, instructional, maintenance, or test procedures for various publications.
• Conducting interviews and researching to translate technical information into accessible documentation for users.
• Working in the gaming industry, focusing on land-based gaming technology, products, and content for global casinos and operators.
• Collaborating with various users and technical staff to gather data for documentation.
• Ensuring documentation conforms to the company's documentation and quality assurance standards.

ASSUMPTION: This role requires strong technical writing skills and the ability to communicate complex information clearly. Experience in gaming technology and documentation standards is preferred.

📋 Key Responsibilities

✅ Creates, develops, plans, writes, and edits operational, instructional, maintenance, or test procedures for paper, multimedia, web-based publications, and user sites.

✅ Conducts interviews with various users and technical staff to gather data for documentation.

✅ Researches and translates technical information into manuals and/or web-based documents for non-technical and technical users.

✅ Documents engineering processes and specifications.

✅ Recommends formats responsive to technical and customer requirements.

✅ Produces products that conform to the company's documentation and quality assurance standards.

ASSUMPTION: The role may involve tracking documents and coordinating activities within product development, engineering services, or manufacturing, as indicated by the related 'Engineering Services - Document Control' focus.

🎯 Required Qualifications

Education: Bachelor's degree in Technical Communication, English, Journalism, or a related field.

Experience: 2-5 years of experience in technical writing, preferably in the gaming industry.

Required Skills:

• Excellent written and verbal communication skills in English.
• Strong technical writing skills and the ability to communicate complex information clearly.
• Experience with documentation standards and best practices.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Familiarity with gaming technology and casino operations is preferred.

Preferred Skills:

• Experience with MadCap Flare, Adobe FrameMaker, or similar technical writing tools.
• Knowledge of software development processes and Agile methodologies.
• Fluency in additional languages, particularly those relevant to global gaming markets.

ASSUMPTION: Proficiency in using content management systems and version control tools may be beneficial but is not explicitly stated as a requirement.

💰 Compensation & Benefits

Salary Range: INR 600,000 - 1,200,000 per annum (Estimated based on industry standards for mid-senior level technical writers in the gaming industry in Chennai)

Benefits:

• Health insurance and retirement plans.
• Employee assistance programs.
• Opportunities for professional development and training.
• Flexible work arrangements, such as work-from-home options, may be available based on business needs.

Working Hours: Full-time position with standard working hours, typically Monday to Friday, 9:00 AM to 6:00 PM IST, with a one-hour lunch break.

ASSUMPTION: The salary range is an estimate based on industry standards, and the actual salary may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: Light & Wonder operates in the gambling facilities and casinos industry, focusing on land-based gaming technology, products, and content for global casinos and operators.

Company Size: Light & Wonder is a large organization with 5,001-10,000 employees globally, providing a structured and established work environment.

Founded: The company was founded in 2022, following the merger of Scientific Games and Light & Wonder.

Company Description:

• Light & Wonder is the leading cross-platform global games company, delivering unforgettable experiences through its three unique businesses.
• The company is committed to the highest standards of integrity, promoting player responsibility, and implementing sustainable practices.
• Light & Wonder creates immersive content that forges lasting connections with players, wherever they choose to engage.

Company Specialties:

• Gaming
• Casino
• Software
• Gaming Platforms
• Software Engineering
• iGaming

Company Website: http://www.lnw.com

ASSUMPTION: Light & Wonder's focus on the gaming industry and global presence provide ample opportunities for career growth and exposure to diverse projects.

📊 Role Analysis

Career Level: Mid-Senior level (2-5 years of experience)

Reporting Structure: The Advanced Technical Writer role may report to the Senior Manager or Director of Technical Writing within the Gaming division.

Work Arrangement: This is an on-site position, requiring the candidate to work from Light & Wonder's office in Chennai, Tamil Nādu, India.

Growth Opportunities:

• Progression to Senior Technical Writer or Technical Writing Manager roles within the Gaming division or other business units.
• Expanding expertise in gaming technology and casino operations.
• Gaining experience in cross-functional teams and collaborating with various stakeholders.

ASSUMPTION: Light & Wonder's large employee base and diverse business units offer numerous opportunities for career growth and development.

🌍 Location & Work Environment

Office Type: Light & Wonder's Chennai office is a modern, collaborative workspace designed to foster innovation and creativity.

Office Location(s): 6601 Bermuda Rd, Las Vegas, Nevada 89119, US; Building 9, Chiswick Business Park, London, London W4 5XT, GB; and other global locations.

Geographic Context:

• Chennai is the capital city of the Indian state of Tamil Nādu, known for its rich cultural heritage, historical landmarks, and vibrant food scene.
• The city offers a mix of traditional and modern amenities, providing a unique blend of experiences for residents.
• Chennai's strategic location on the eastern coast of India makes it an ideal hub for businesses with global operations.

Work Schedule: Standard working hours, typically Monday to Friday, 9:00 AM to 6:00 PM IST, with a one-hour lunch break.

ASSUMPTION: Light & Wonder's Chennai office provides a dynamic and inclusive work environment, fostering collaboration and innovation among its employees.

💼 Interview & Application Insights

Typical Process:

• Online application submission through the company's careers portal.
• Phone or video screening to assess communication skills and cultural fit.
• Technical writing test or assignment to evaluate skills and knowledge.
• In-depth interviews with the hiring manager and other team members to discuss the role, responsibilities, and expectations.
• Background check and offer extension for successful candidates.

Key Assessment Areas:

• Technical writing skills and ability to communicate complex information clearly.
• Understanding of gaming technology and casino operations.
• Ability to work independently and collaborate effectively with cross-functional teams.
• Problem-solving skills and adaptability to different projects and stakeholders.

Application Tips:

• Tailor your resume and cover letter to highlight your technical writing skills, experience with gaming technology, and familiarity with documentation standards.
• Prepare for the technical writing test or assignment by reviewing industry best practices and refreshing your knowledge of relevant tools and software.
• Research Light & Wonder's company culture and values to demonstrate your cultural fit and enthusiasm for the role during interviews.

ATS Keywords: Technical Writing, Documentation, Gaming Technology, Casino Operations, Instructional Design, User Assistance, Data Gathering, Engineering Processes, Quality Assurance, Content Development, Multimedia, Web-Based Publications, User Interviews, Technical Communication, Customer Requirements, Operational Procedures

ASSUMPTION: Light & Wonder's application process is designed to assess candidates' technical skills, cultural fit, and alignment with the company's values and mission.

🛠️ Tools & Technologies

• MadCap Flare, Adobe FrameMaker, or similar technical writing tools
• Content management systems and version control tools
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Project management tools, such as JIRA or Trello

ASSUMPTION: The required tools and technologies may vary depending on the specific projects and teams the Advanced Technical Writer works with.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Responsibility
• Innovation
• Collaboration
• Excellence

Work Style:

• Dynamic and fast-paced environment
• Cross-functional team collaboration
• Adaptability to different projects and stakeholders
• Focus on delivering high-quality, customer-centric solutions

Self-Assessment Questions:

• How do you ensure that your documentation is accessible and user-friendly for both technical and non-technical users?
• Can you describe a time when you had to adapt your writing style to accommodate different audiences or stakeholders?
• How do you stay organized and manage multiple projects and deadlines simultaneously?

ASSUMPTION: Light & Wonder values candidates who demonstrate strong technical writing skills, adaptability, and a commitment to delivering high-quality, customer-centric solutions.

⚠️ Potential Challenges

• Keeping up with the fast-paced and dynamic nature of the gaming industry and its technologies.
• Adapting to different projects, stakeholders, and writing styles within a large, global organization.
• Managing multiple projects and deadlines simultaneously, requiring strong organizational skills and time management.
• Working in a highly regulated industry, with strict guidelines and standards for documentation and content creation.

ASSUMPTION: Light & Wonder provides resources and support to help employees overcome these challenges and succeed in their roles.

📈 Similar Roles Comparison

• Compared to other technical writing roles, this position offers the opportunity to work in the dynamic and innovative gaming industry, focusing on land-based gaming technology, products, and content for global casinos and operators.
• Industry-specific context: The gaming industry is highly competitive and fast-paced, requiring technical writers to stay up-to-date with the latest technologies and trends.
• Career path comparison: Progression to Senior Technical Writer or Technical Writing Manager roles within the Gaming division or other business units, expanding expertise in gaming technology and casino operations.

ASSUMPTION: This role offers unique opportunities for career growth and development within the gaming industry and Light & Wonder's global organization.

📝 Sample Projects

• Creating user manuals and guides for new gaming machines and systems.
• Developing instructional content for casino staff and operators, ensuring they can effectively use and maintain gaming equipment.
• Documenting engineering processes and specifications for internal stakeholders and external partners.

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and stakeholders that the Advanced Technical Writer may encounter in this role.

❓ Key Questions to Ask During Interview

• Can you describe the team structure and how the Advanced Technical Writer role fits within it?
• How does Light & Wonder support the professional development and growth of its technical writing team members?
• What are the most challenging aspects of working as a technical writer within the gaming industry, and how does Light & Wonder help its employees overcome these challenges?
• How does Light & Wonder ensure that its documentation and content are accessible and user-friendly for both technical and non-technical users?
• What opportunities exist for collaboration and knowledge-sharing among technical writers within the organization?

ASSUMPTION: Asking these questions demonstrates your interest in the role, the company, and the industry, while also providing valuable insights into the work environment and expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Light & Wonder careers portal.
• Tailor your resume and cover letter to highlight your technical writing skills, experience with gaming technology, and familiarity with documentation standards.
• Prepare for the technical writing test or assignment by reviewing industry best practices and refreshing your knowledge of relevant tools and software.
• Research Light & Wonder's company culture and values to demonstrate your cultural fit and enthusiasm for the role during interviews.
• Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and inquire about next steps.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.