📌 Core Information
🔹 Job Title: Affordability & Vulnerability Partnerships Development Lead
🔹 Company: E.ON Next
🔹 Location: Nottingham, Leicester, Bolton, United Kingdom
🔹 Job Type: Full-time, Hybrid
🔹 Category: Utilities
🔹 Date Posted: 2025-04-25
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site with hybrid working options
🚀 Job Overview
Key aspects of this role include:
- Developing and delivering the Affordability & Vulnerability (A&V) partnerships strategy
- Establishing partnerships with charities and organizations to support vulnerable customers
- Collaborating across teams to create innovative solutions and optimize funding
- Managing external suppliers and stakeholders to deliver outstanding customer experience and outcomes
ASSUMPTION: This role requires a strategic mindset, excellent stakeholder management skills, and a passion for supporting vulnerable customers.
📋 Key Responsibilities
✅ Develop and deliver the A&V partnerships strategy, including:
- Identification and engagement of potential partners
- Development of partnership agreements
- Accountability for donation strategy
- Monitoring and evaluation of partnership effectiveness
✅ Collaborate across E.ON to coordinate approaches for innovative customer support solutions.
✅ Optimize existing funding sources and identify new funding opportunities.
✅ Understand and leverage opportunities provided by new technologies.
✅ Produce strategic plans for A&V partnerships and innovation.
✅ Work with external suppliers and partners to deliver outstanding customer experience and outcomes.
ASSUMPTION: This role involves a mix of strategic planning, project management, and stakeholder engagement, with a focus on driving positive outcomes for vulnerable customers.
🎯 Required Qualifications
Education: Bachelor's degree in a relevant field (e.g., Business, Marketing, or a related discipline)
Experience: Proven experience working with external suppliers and partners, ideally in the energy market or a related industry
Required Skills:
- Excellent stakeholder management skills
- Strong strategic planning and project management abilities
- Proven experience in partnerships development
- Excellent communication and interpersonal skills
- Ability to work effectively with a range of stakeholders, including at senior level
Preferred Skills:
- Experience in the energy market, particularly with affordability and vulnerability partnerships
- Knowledge of new technologies and their applications in the energy sector
ASSUMPTION: While experience in the energy market is preferred, candidates from related industries with transferable skills are encouraged to apply.
💰 Compensation & Benefits
Salary Range: £45,000 - £55,000 per annum (Estimated, based on industry standards for similar roles and experience levels)
Benefits:
- Competitive salary
- Flexible working options, including hybrid working
- 26 days holiday plus bank holidays each year
- Generous pension scheme
- Excellent parental leave allowance
- Flexible benefits package, including the option to buy up to 10 days holiday a year
Working Hours: Full-time, typically 37.5 hours per week, with flexible working options available
ASSUMPTION: The salary range is estimated based on industry standards for similar roles and experience levels. The actual salary may vary depending on the candidate's skills and experience.
📌 Applicant Insights
🔍 Company Context
Industry: Utilities, specifically focused on energy and sustainability
Company Size: Medium (1,001-5,000 employees), offering a range of opportunities and resources for professional growth
Founded: 2020, as a subsidiary of E.ON, focusing on innovative energy solutions and sustainability
Company Description:
- E.ON Next is committed to making new energy work for everyone, helping customers reduce both their bills and environmental impact
- The company aims to remove barriers to the energy transition and provide feel-good energy to all customers
- E.ON Next offers a range of energy solutions, including solar, storage, and electric vehicle charging, as well as innovative customer experiences
Company Specialties:
- Renewable energy and sustainability
- Innovative energy solutions
- Customer-centric energy services
Company Website: https://www.eonnext.com/
ASSUMPTION: E.ON Next is a growing company focused on innovation and sustainability, offering opportunities for career development and growth.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth and progression within the Affordability & Vulnerability team and the wider organization
Reporting Structure: This role reports directly to the Head of Affordability & Vulnerability, with potential interactions with various teams, including Marketing, Customer Operations, and Product Development
Work Arrangement: Hybrid, with a blend of in-office and home working, offering flexibility and a balance between collaboration and independent work
Growth Opportunities:
- Progression within the Affordability & Vulnerability team, such as taking on additional responsibilities or moving into a management role
- Expanding into related roles within the organization, such as Customer Operations or Product Development
- Gaining experience in strategic partnerships and project management, which can be valuable in various industries
ASSUMPTION: This role offers opportunities for professional growth and development, both within the Affordability & Vulnerability team and the wider organization.
🌍 Location & Work Environment
Office Type: Modern, collaborative workspaces designed to facilitate teamwork and innovation
Office Location(s): Nottingham, Leicester, and Bolton, with travel to other sites when required
Geographic Context:
- Nottingham: A vibrant city in the East Midlands, known for its rich history, cultural attractions, and thriving food and drink scene
- Leicester: A multicultural city in the East Midlands, offering a mix of history, culture, and modern amenities
- Bolton: A town in Greater Manchester, with a strong sense of community, rich history, and convenient access to nearby cities
Work Schedule: Full-time, with flexible working options available, allowing for a healthy work-life balance
ASSUMPTION: The location and work environment offer a mix of urban and suburban settings, with convenient access to amenities and transportation options.
💼 Interview & Application Insights
Typical Process:
- Online application and resume screening
- Phone or video screening to assess cultural fit and basic qualifications
- In-person or virtual interview with the hiring manager and/or team members to discuss the role, responsibilities, and fit
- Final interview or assessment, which may include a presentation or case study
Key Assessment Areas:
- Strategic thinking and planning
- Stakeholder management and communication skills
- Problem-solving and analytical skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the energy market and the challenges faced by vulnerable customers
- Showcase your strategic thinking and problem-solving abilities through examples from your past experiences
- Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company
ATS Keywords: Affordability & Vulnerability, Partnership Development, Stakeholder Management, Customer Service, Strategic Planning, Funding Optimization, Collaboration, Innovation, Technology Understanding
ASSUMPTION: The application process may vary depending on the volume of applicants and the specific needs of the hiring team.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Project management tools (e.g., Asana, Trello, or Microsoft Project)
- Data analysis and visualization tools (e.g., Excel, Power BI, or Tableau)
- Collaboration and communication tools (e.g., Microsoft Teams, Slack, or Google Workspace)
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the organization's preferences and the candidate's existing skillset.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric: Putting customers at the heart of everything we do
- Innovative: Embracing change and continuous improvement
- Collaborative: Working together to achieve shared goals
- Responsible: Acting with integrity and accountability
Work Style:
- Adaptable: Able to work effectively in a dynamic and changing environment
- Collaborative: Able to work well with others and build strong relationships
- Analytical: Able to analyze complex information and make data-driven decisions
- Strategic: Able to think long-term and develop effective plans to achieve goals
Self-Assessment Questions:
- How do you demonstrate your commitment to supporting vulnerable customers in your previous roles?
- Can you provide an example of a successful partnership you've developed and maintained, and how you managed the relationship with key stakeholders?
- How do you approach strategic planning, and can you walk us through your process using a relevant example from your past experiences?
ASSUMPTION: E.ON Next values candidates who align with their company values and can demonstrate a strong work ethic, adaptability, and a customer-centric mindset.
⚠️ Potential Challenges
- Managing multiple partnerships and stakeholders simultaneously, requiring strong organizational skills and prioritization
- Balancing strategic planning with day-to-day operational tasks, such as monitoring partnership effectiveness and optimizing funding
- Working with vulnerable customers, which may require empathy, patience, and a strong commitment to customer service
- Adapting to a hybrid work environment, which may present unique challenges in terms of communication and collaboration
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a commitment to continuous learning and improvement.
📈 Similar Roles Comparison
- Compared to related roles, such as Partnership Manager or Strategic Planning roles in other industries, this role places a stronger emphasis on supporting vulnerable customers and optimizing funding for their benefit
- Within the energy sector, this role is unique in its focus on affordability and vulnerability, requiring a deep understanding of the specific challenges faced by vulnerable customers
- Career progression in this role may involve moving into a management position within the Affordability & Vulnerability team or exploring related roles within the organization, such as Customer Operations or Product Development
ASSUMPTION: This role offers a unique opportunity to make a positive impact on the lives of vulnerable customers while gaining valuable experience in strategic partnerships and project management.
📝 Sample Projects
- Developing and implementing a new partnership strategy to support vulnerable customers in a specific region, including identifying potential partners, negotiating agreements, and monitoring partnership effectiveness
- Optimizing existing funding sources for vulnerable customers, such as by identifying opportunities for cost savings or additional revenue streams
- Collaborating with other teams, such as Marketing or Customer Operations, to develop innovative customer support solutions that address the specific needs of vulnerable customers
ASSUMPTION: These sample projects illustrate the strategic and collaborative nature of this role, as well as its focus on driving positive outcomes for vulnerable customers.
❓ Key Questions to Ask During Interview
- Can you describe the current partnerships strategy, and how this role will contribute to its evolution and success?
- How does the Affordability & Vulnerability team collaborate with other teams, such as Marketing or Customer Operations, to support vulnerable customers?
- What opportunities are there for professional growth and development within the Affordability & Vulnerability team and the wider organization?
- How does E.ON Next support the work-life balance of its employees, particularly in a hybrid work environment?
- Can you provide an example of a time when the company has successfully supported vulnerable customers, and what role did the Affordability & Vulnerability team play in that outcome?
ASSUMPTION: These questions demonstrate your interest in the role and the company, as well as your commitment to supporting vulnerable customers and driving positive outcomes.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, demonstrating your understanding of the energy market and the challenges faced by vulnerable customers
- Prepare thoughtful questions to ask during the interview, demonstrating your interest in the role and the company
- Follow up with the hiring manager or HR representative within one week of submitting your application to confirm receipt and express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
