Agent adhésion et Marketing H/F 35H

📌 Core Information

🔹 Job Title: Agent d'Adhésion et Marketing H/F 35H

🔹 Company: Costco France

🔹 Location: Villebon-sur-Yvette, Île-de-France, France

🔹 Job Type: Full-Time

🔹 Category: Retail - Sales & Marketing

🔹 Date Posted: April 14, 2025

🔹 Experience Level: Entry-Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Prospecting local businesses for membership promotion
• Meeting and convincing business representatives about Costco's offerings
• Organizing and managing membership kiosks in local businesses
• Maintaining relationships with local stakeholders
• Ensuring high customer service standards in the warehouse

ASSUMPTION: This role requires a balance of sales, marketing, and customer service skills. It involves both field work and in-store operations.

📋 Key Responsibilities

✅ Prospect and promote Costco membership to local businesses

✅ Meet and convince business representatives about Costco's offerings

✅ Organize and manage membership kiosks in local businesses

✅ Maintain relationships with local stakeholders

✅ Ensure high customer service standards in the warehouse

✅ Maintain accurate records of daily activities, appointments, and calls

✅ Participate in marketing plan implementation

✅ Welcome and assist members, ensuring a friendly and courteous environment

✅ Process membership applications, renewals, and card-related requests

✅ Issue membership cards while maintaining confidentiality

✅ Assist with opening and closing procedures, and help other departments as needed

ASSUMPTION: The role involves a mix of field sales, event management, and in-store customer service tasks.

🎯 Required Qualifications

Education: Bac + 2 level in sales and commerce (BTS MUC, BTS NRC, DUT TC...)

Experience: A first commercial experience is necessary

Required Skills:

• Strong communication and persuasion skills
• Excellent customer service skills
• Proven sales ability
• Strong organizational skills
• Fluency in French

Preferred Skills:

• Experience in retail or sales
• Knowledge of the local business landscape
• Bilingual or multilingual skills

ASSUMPTION: While a degree in sales or commerce is preferred, relevant experience and strong interpersonal skills are equally important.

💰 Compensation & Benefits

Salary Range: €1,800 - €2,200 per month (based on industry standards for entry-level retail sales roles in France)

Benefits:

• Health insurance
• Retirement plan
• Employee discounts
• Opportunities for career advancement

Working Hours: 35 hours per week, including evenings and weekends as needed

ASSUMPTION: The salary range is an estimate based on industry standards for entry-level retail sales roles in France. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Retail - Costco is a global retailer with a focus on warehouse club operations

Company Size: 10,001+ employees - Costco France is part of a large, international organization

Founded: 1983 - Costco was founded in the United States and has since expanded globally

Company Description:

• Costco Wholesale is a multibillion dollar global retailer with warehouse club operations in 11 countries
• Respected for its outstanding business ethics and commitment to quality in every area of its business
• Offers great jobs, great pay, great benefits, and a great place to work

Company Specialties:

• Retail
• Merchandising
• Operations
• E-commerce
• Travel

Company Website: www.costco.com

ASSUMPTION: Costco France operates as part of a larger international organization, offering opportunities for growth and development.

📊 Role Analysis

Career Level: Entry-Level - This role is suitable for candidates with little to no professional experience

Reporting Structure: The role reports to the Membership Marketing Manager

Work Arrangement: On-site - The role requires a presence in the warehouse and in local businesses

Growth Opportunities:

• Progression to a supervisory or management role within the department
• Expansion into other areas of the business, such as merchandising or operations
• Opportunities for international assignments within the Costco organization

ASSUMPTION: This role offers opportunities for career growth and development within the Costco organization.

🌍 Location & Work Environment

Office Type: Warehouse - The role is based in Costco's Villebon-sur-Yvette warehouse

Office Location(s): Villebon-sur-Yvette, Île-de-France, France

Geographic Context:

• Villebon-sur-Yvette is located in the southern suburbs of Paris
• The area has a mix of residential and commercial properties
• The warehouse serves a large customer base in the region

Work Schedule: The role requires a flexible schedule, including evenings and weekends as needed

ASSUMPTION: The work environment is dynamic and fast-paced, with a focus on customer service and sales.

💼 Interview & Application Insights

Typical Process:

• Online application and resume screening
• Phone or video call interview with the Membership Marketing Manager
• In-person interview at the Villebon-sur-Yvette warehouse
• Background check and reference verification

Key Assessment Areas:

• Sales and communication skills
• Customer service orientation
• Problem-solving abilities
• Organizational skills and attention to detail

Application Tips:

• Highlight relevant sales, customer service, or retail experience on your resume
• Tailor your cover letter to demonstrate your enthusiasm for the role and understanding of Costco's business
• Prepare examples of your sales or customer service achievements to discuss during the interview

ATS Keywords: Sales, Marketing, Customer Service, Prospecting, Business Development, Membership Promotion, Retail, Warehouse, Customer Service, Problem Solving, Event Management

ASSUMPTION: The application process may vary based on the volume of applications received and the specific needs of the hiring manager.

🛠️ Tools & Technologies

• Customer relationship management (CRM) software
• Point-of-sale (POS) systems
• Microsoft Office Suite (Word, Excel, PowerPoint)
• Salesforce (or similar CRM platforms)

ASSUMPTION: The specific tools and technologies used may vary based on the department's needs and the company's standards.

👔 Cultural Fit Considerations

Company Values:

• Quality in every area of our business
• Respect for our employees and customers
• Integrity and commitment toward a common goal of excellence

Work Style:

• Fast-paced and dynamic
• Focus on customer service and sales
• Collaborative and team-oriented

Self-Assessment Questions:

• Do you thrive in a fast-paced, sales-focused environment?
• Are you comfortable working both independently and as part of a team?
• Do you have strong communication and persuasion skills?

ASSUMPTION: Costco values employees who are service-oriented, dedicated, and committed to a common goal of excellence.

⚠️ Potential Challenges

• Meeting and exceeding sales targets
• Managing a flexible schedule, including evenings and weekends
• Dealing with customer complaints or difficult situations
• Adapting to a fast-paced, dynamic work environment

ASSUMPTION: The role may present challenges related to sales performance, scheduling, customer service, and the fast-paced work environment.

📈 Similar Roles Comparison

• Compared to other sales roles, this position focuses more on business-to-business (B2B) sales and event management
• Unlike other retail roles, this position requires a balance of field sales, event management, and in-store customer service tasks
• Career progression may involve moving into management or other areas of the business, such as merchandising or operations

ASSUMPTION: This role offers a unique blend of sales, marketing, and customer service responsibilities, with opportunities for career growth and development.

📝 Sample Projects

• Planning and executing a membership promotion event in a local business
• Developing a targeted sales strategy for a specific industry or customer segment
• Improving the customer service experience in the warehouse through process improvement initiatives

ASSUMPTION: Sample projects may vary based on the specific needs of the department and the company's priorities.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does this role contribute to the overall success of the department and the company?
• What opportunities are there for growth and development within the department and the company?
• How does the company support work-life balance for its employees?
• What are the most challenging aspects of this role, and how can I best prepare for them?

ASSUMPTION: Asking thoughtful questions during the interview demonstrates your interest in the role and commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight relevant sales, customer service, or retail experience
• Write a cover letter that demonstrates your enthusiasm for the role and understanding of Costco's business
• Prepare examples of your sales or customer service achievements to discuss during the interview
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.