📌 Core Information
🔹 Job Title: Alternance - Consultant en Noms de domaine & Digital Marketing - F/H
🔹 Company: Business & Decision
🔹 Location: Grenoble, Auvergne-Rhône-Alpes, France
🔹 Job Type: Internship
🔹 Category: IT Services and IT Consulting
🔹 Date Posted: April 7, 2025
🔹 Experience Level: Entry-level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Participating in e-marketing actions for client websites
- Advising and assisting clients in choosing domain names and SSL certificates
- Managing client orders and planning interventions
- Providing technical support and customer service
ASSUMPTION: This role is part of a webmarketing team of 30 passionate professionals, focusing on digital marketing actions for client websites.
📋 Key Responsibilities
✅ Managing client orders, including registration, delegation change, SSL certificate management, and transfer of property
✅ Planning and coordinating client interventions and communication
✅ Following up on client orders, including sending, receiving, and controlling elements
✅ Performing operations with partners and technical teams
✅ Configuring and modifying DNS zones
✅ Providing telephone and ticket support
✅ Advising clients on domain name and SSL certificate choices
ASSUMPTION: The role requires strong organizational skills, attention to detail, and effective communication abilities to manage multiple tasks and provide excellent customer service.
🎯 Required Qualifications
Education: Pursuing a bac+5 degree in Web Marketing
Experience: None specified, but relevant experience would be an asset
Required Skills:
- Passion for the internet and web culture
- Good understanding of the internet's technical environment
- Strong client service and advisory skills
- Rigorous, organized, and detail-oriented
- Adaptable and eager to learn and progress
- Strong communication skills, both written and verbal
- Ability to manage multiple tasks simultaneously
- Knowledge of domain name functioning (DNS system and SSL certificates, registration offices, and procedures) and fluency in English
Preferred Skills:
- Experience in digital marketing, web analytics, social media, and content writing
ASSUMPTION: Candidates with relevant experience in digital marketing, web analytics, or related fields may have an advantage in this role.
💰 Compensation & Benefits
Salary Range: As this is an internship, the salary is not specified. However, interns in France typically receive a stipend ranging from €500 to €1,000 per month, depending on the company and the intern's level of education.
Benefits:
- Opportunity to gain practical experience in a professional environment
- Possibility to work on innovative projects in data and digital fields
Working Hours: Full-time (35 hours/week) with flexible hours and remote work possibilities
ASSUMPTION: The salary range provided is an estimate based on typical internship stipends in France. Actual compensation may vary depending on the company and the intern's qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Business & Decision is a division of Orange Business Services SA, specializing in data collection, analysis, exploitation, and valorization. They focus on data intelligence, big data, and data governance, as well as ethical and responsible practices.
Company Size: Business & Decision has 1,001-5,000 employees globally, with teams located in several countries across Europe.
Founded: 1992
Company Description:
- Business & Decision is a data-driven company that designs and deploys innovative solutions and services to help business managers transform their organizations through cutting-edge technologies.
- Their expert teams work on large-scale projects and promote ethical and responsible practices in data management.
- The company is part of the Orange Group and operates as a division of Orange Business Services SA.
Company Specialties:
- Data
- Digital
- CRM
- Digital Transformation
- Data Science
- Data Visualisation
- Data Governance
- Artificial Intelligence
- Green AI
- Data Mesh
- Customer Experience
- Data Intelligence
- Data Architecture
- Customer Management
- Data Cloud
- RGPD
- Generative AI
Company Website: businessdecision.com
ASSUMPTION: Business & Decision's expertise in data intelligence and digital transformation makes it an attractive company for candidates interested in data-driven projects and innovative technologies.
📊 Role Analysis
Career Level: Entry-level (Intern)
Reporting Structure: The intern will report directly to the webmarketing team manager.
Work Arrangement: Full-time, on-site internship with flexible hours and remote work possibilities.
Growth Opportunities:
- Gaining practical experience in digital marketing and web analytics
- Working on innovative projects in data and digital fields
- Potential full-time employment after the internship, depending on performance and company needs
ASSUMPTION: This internship offers a unique opportunity for candidates to gain practical experience in digital marketing and web analytics while working on innovative projects in a professional environment.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): 110, Esplanade du Général de Gaulle, Paris La Défense, France 92400
Geographic Context:
- Grenoble is a city in the Auvergne-Rhône-Alpes region of southeastern France, located near the French Alps.
- The city is known for its technological and scientific industries, as well as its research and development centers.
- Grenoble offers a high quality of life, with a vibrant cultural scene, excellent education opportunities, and easy access to outdoor activities in the surrounding mountains.
Work Schedule: Full-time (35 hours/week) with flexible hours and remote work possibilities
ASSUMPTION: The office location in Paris La Défense provides easy access to public transportation and nearby amenities, while the city of Grenoble offers a high quality of life and a vibrant cultural scene.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the provided link
- Phone or video screening to assess communication skills and cultural fit
- On-site or virtual interview with the webmarketing team manager to discuss the role and candidate's qualifications
- Background check and reference verification
Key Assessment Areas:
- Communication skills and ability to provide excellent customer service
- Organizational skills and attention to detail
- Adaptability and eagerness to learn and progress
- Technical knowledge of domain names, DNS systems, and SSL certificates
- Fluency in English
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your passion for the internet and web culture, as well as your understanding of the technical environment
- Showcase your strong client service and advisory skills, as well as your ability to manage multiple tasks simultaneously
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, adaptability, and cultural fit
ATS Keywords: Digital Marketing, Web Marketing, Client Advisory, E-Marketing, Web Analytics, Social Media, Content Writing, DNS Management, SSL Certificates, Technical Configuration, Customer Service, Communication Skills, Organization, Detail Orientation, Adaptability, Learning
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, organizational skills, adaptability, and technical knowledge, as well as their cultural fit with the company and the webmarketing team.
🛠️ Tools & Technologies
- Domain name registration and management tools
- DNS management tools
- SSL certificate management tools
- Customer relationship management (CRM) software
- Web analytics tools
- Social media management platforms
- Content management systems (CMS)
ASSUMPTION: The intern will use various tools and technologies to manage client orders, provide technical support, and implement digital marketing actions for client websites.
👔 Cultural Fit Considerations
Company Values:
- Innovation and continuous learning
- Customer-centric approach
- Collaboration and teamwork
- Ethical and responsible practices
Work Style:
- Dynamic and fast-paced environment
- Focus on results and performance
- Strong emphasis on collaboration and teamwork
- Opportunities for professional growth and development
Self-Assessment Questions:
- Do you have a passion for the internet and web culture, as well as a good understanding of the technical environment?
- Are you adaptable, eager to learn, and able to manage multiple tasks simultaneously?
- Do you have strong client service and advisory skills, as well as excellent communication abilities?
- Are you comfortable working in a dynamic and fast-paced environment, with a focus on results and performance?
- Do you share Business & Decision's values, including innovation, continuous learning, and ethical and responsible practices?
ASSUMPTION: Candidates who align with Business & Decision's values and work style will be more likely to succeed in this role and contribute to the company's mission and goals.
⚠️ Potential Challenges
- Managing multiple client orders and tasks simultaneously may be challenging for some candidates
- Providing excellent customer service and technical support may require additional training and development
- Working in a dynamic and fast-paced environment may be demanding for some candidates
- Adapting to the company's culture and work style may take time for some candidates
ASSUMPTION: The internship offers a supportive learning environment, but candidates should be prepared to face challenges and adapt to the company's culture and work style.
📈 Similar Roles Comparison
- This role is unique in its focus on domain name management and digital marketing for client websites
- Similar roles in digital marketing or web analytics may have a broader focus on online marketing strategies and campaigns
- Career paths in digital marketing or web analytics may include progression to senior roles, such as Digital Marketing Manager or Web Analytics Manager
ASSUMPTION: This role offers a unique opportunity to gain practical experience in domain name management and digital marketing for client websites, with potential career growth in digital marketing or web analytics.
📝 Sample Projects
- Managing client orders for domain name registration, delegation change, SSL certificate management, and transfer of property
- Planning and coordinating client interventions and communication
- Providing technical support and customer service for domain name and SSL certificate management
ASSUMPTION: The intern will work on various projects related to domain name management and digital marketing for client websites, gaining practical experience in each aspect of the role.
❓ Key Questions to Ask During Interview
- What are the key responsibilities of the webmarketing team, and how does this role contribute to the team's goals?
- How does the webmarketing team collaborate with other departments within the company?
- What opportunities are there for professional growth and development within the webmarketing team and the company as a whole?
- How does the company support work-life balance for its employees, including interns?
- What are the most challenging aspects of this role, and how can the intern succeed in overcoming these challenges?
ASSUMPTION: Asking insightful questions during the interview demonstrates the candidate's interest in the role and the company, as well as their ability to think critically and strategically.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant skills and experiences for this role
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, adaptability, and cultural fit
- Follow up with the hiring manager one week after submitting your application, inquiring about the status of your application and expressing your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
