Amazon Account and Operations Specialist for US Ecom Agency (Remote)

📌 Core Information

🔹 Job Title: Amazon Account and Operations Specialist for US Ecom Agency (Remote)

🔹 Company: Paired

🔹 Location: Brazil

🔹 Job Type: Contractor

🔹 Category: E-commerce & Retail

🔹 Date Posted: May 27, 2025

🔹 Experience Level: Mid-level (2-5 years)

🔹 Remote Status: Remote (Brazil)

🚀 Job Overview

Key aspects of this role include:

• Managing Amazon Seller Central accounts across multiple marketplaces (US, Canada, UK, and DE)
• Ensuring account health and optimizing product listings
• Collaborating with cross-functional teams to improve sales performance
• Analyzing sales data and customer feedback to identify trends and opportunities
• Staying updated on Amazon's policies, algorithms, and best practices

ASSUMPTION: This role requires a strong understanding of Amazon's platform and FBA methods. Experience in managing multiple marketplaces is a plus.

📋 Key Responsibilities

✅ Oversee and manage Amazon/Walmart vendor and seller accounts, ensuring adherence to policies and guidelines

✅ Monitor account health metrics, address issues, and respond to customer inquiries and feedback

✅ Collaborate with team members to ensure smooth operations and address account-related challenges

✅ Troubleshoot account-related issues and manage cases

✅ Create and optimize product listings on Amazon/Walmart, focusing on general information, copy, and content, including images and videos

✅ Develop appropriate variation groupings and troubleshoot on Amazon/Walmart

✅ Analyze sales data, traffic metrics, and customer feedback to identify trends, opportunities, and areas for improvement

✅ Prepare regular performance reports and dashboards, optimizing product assortment, pricing strategies, and inventory management

✅ Utilize Microsoft Office Suite and demonstrate proficiency in frequently used Excel formulas

✅ Stay updated on Amazon's/Walmart's policies, algorithms, and best practices to ensure compliance and maximize performance

✅ Proactively identify opportunities for process optimization, automation, and efficiency improvements within the Amazon account management workflow

ASSUMPTION: This role involves a high degree of multitasking and requires strong organizational skills to manage multiple accounts and projects simultaneously.

🎯 Required Qualifications

Education: Not specified (Assumed: Bachelor's degree in a relevant field)

Experience: Proven experience managing Amazon Seller Central accounts, preferably across multiple marketplaces

Required Skills:

• Strong understanding of FBA method
• Experience in product listing optimization, using tools like Helium10 or similar
• Solid knowledge of Amazon’s policies and procedures, including Brand Registry and account health
• Excellent organizational and communication skills, with a keen eye for detail
• Ability to collaborate with PPC/SEO specialists, creative teams, and external stakeholders to achieve goals

Preferred Skills:

• Experience troubleshooting listing issues, reinstatements, and account suspensions
• Strong analytical skills with the ability to generate and interpret performance reports

ASSUMPTION: While not explicitly stated, a Bachelor's degree in a relevant field is assumed. Experience in managing multiple marketplaces is highly preferred.

💰 Compensation & Benefits

Salary Range: $3,000 - $5,000 USD gross/month (Estimated based on market rates for mid-level e-commerce roles in Brazil)

Benefits:

• Less micromanaging, more freedom, more ownership
• Remote-work friendly
• Flexible hours, overlapping 2-6 hours with Central US time

Working Hours: Full-time (40 hours/week)

ASSUMPTION: The salary range is estimated based on market rates for mid-level e-commerce roles in Brazil. The benefits listed are assumed based on the company's size and industry standards.

📌 Applicant Insights

🔍 Company Context

Industry: Paired is a global staffing and recruiting agency specializing in pairing remote work with top-tier talent in the e-commerce and retail industry.

Company Size: Small (11-50 employees) - This size allows for a more agile and flexible work environment, with the potential for closer collaboration with team members and management.

Founded: 2023 - As a relatively new company, Paired may offer opportunities for growth and career development as it expands.

Company Description:

• Paired is dedicated to connecting talented individuals with remarkable companies in need of their skills
• Their goal is to create fulfilling job opportunities for professionals around the world
• They specialize in pairing remote work with top-tier talent in various industries

Company Specialties:

• Talent Consulting

Company Website: https://www.paired.so/

ASSUMPTION: Paired's focus on remote work and global talent may offer unique opportunities for international collaboration and career growth.

📊 Role Analysis

Career Level: Mid-level - This role requires a solid understanding of Amazon's platform and e-commerce principles, as well as proven experience in account management and operations.

Reporting Structure: This role may report directly to the Head of E-commerce or a similar position, depending on the company's organizational structure.

Work Arrangement: Remote (Brazil) with flexible hours overlapping with Central US time (2-6 hours) - This arrangement allows for a good work-life balance and the ability to work asynchronously with team members in different time zones.

Growth Opportunities:

• As Paired grows, there may be opportunities for career advancement within the company
• This role may lead to management or senior-level positions in e-commerce or account management
• Working with a global agency may provide exposure to diverse projects and industries

ASSUMPTION: Growth opportunities may depend on the company's expansion and the individual's performance and initiative.

🌍 Location & Work Environment

Office Type: Remote - This role does not require a physical office presence, allowing for greater flexibility and work-life balance.

Office Location(s): Brazil - This location may offer a lower cost of living and a unique cultural experience for international employees.

Geographic Context:

• Brazil is the largest country in South America, with a diverse culture and vibrant economy
• The cost of living in Brazil is generally lower than in the United States, offering potential savings for employees
• Brazil has a tropical climate, with warm temperatures year-round

Work Schedule: Full-time (40 hours/week) with flexible hours - This schedule allows for a good work-life balance and the ability to work asynchronously with team members in different time zones.

ASSUMPTION: The work environment may be influenced by the company's culture and the specific team the employee works with. Remote work may require strong self-motivation and time management skills.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• Technical assessment (e.g., product listing optimization, data analysis)
• Final interview with the hiring manager or team

Key Assessment Areas:

• Amazon platform knowledge and experience
• Account management and operations skills
• Data analysis and reporting capabilities
• Communication and collaboration skills

Application Tips:

• Highlight relevant experience managing Amazon Seller Central accounts and optimizing product listings
• Tailor your resume and cover letter to emphasize skills and experiences related to the job description
• Prepare examples of performance reports or data-driven decisions you've made in previous roles
• Demonstrate your understanding of Amazon's policies and best practices during the interview

ATS Keywords: Amazon Seller Central, Account Management, Operations, Product Listing Optimization, FBA Method, Data Analysis, Customer Service, Communication, Collaboration, Troubleshooting, Performance Reporting, Microsoft Office Suite, Process Optimization, E-commerce, Logistics, Inventory Management

ASSUMPTION: The application process may vary depending on the specific needs of the company and the role. Applicants should be prepared to demonstrate their skills and experience throughout the interview process.

🛠️ Tools & Technologies

• Amazon Seller Central
• Helium10 or similar product listing optimization tools
• Microsoft Office Suite (Excel, Word, PowerPoint)
• Data analysis and visualization tools (e.g., Google Analytics, Tableau)

ASSUMPTION: The tools and technologies required for this role may evolve as the company and industry change. Applicants should be open to learning and adapting to new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Global collaboration
• Talent-driven approach
• Customer-centric focus

Work Style:

• Remote-friendly and flexible
• Results-driven and autonomous
• Collaborative and team-oriented

Self-Assessment Questions:

• Do you have experience managing Amazon Seller Central accounts across multiple marketplaces?
• Are you comfortable working remotely and independently?
• Can you demonstrate strong organizational skills and attention to detail?
• Do you have experience collaborating with cross-functional teams to achieve common goals?

ASSUMPTION: Cultural fit is essential for a successful and fulfilling work experience. Applicants should carefully consider their personal values and work style when applying for this role.

⚠️ Potential Challenges

• Managing multiple marketplaces and time zones may require strong organizational skills and time management
• Keeping up with Amazon's constantly evolving policies and best practices may be challenging
• Working remotely may require strong self-motivation and communication skills
• The e-commerce industry is competitive and fast-paced, which may lead to high workloads and tight deadlines

ASSUMPTION: Potential challenges may vary depending on the individual's skills, experience, and personal circumstances. Applicants should carefully consider their strengths and weaknesses when applying for this role.

📈 Similar Roles Comparison

• This role is similar to an Amazon Account Manager or Amazon Vendor Manager, but with a stronger focus on operations and logistics
• Unlike traditional e-commerce roles, this position requires a deep understanding of Amazon's platform and FBA methods
• Career paths may include advancement to senior-level positions in e-commerce or account management

ASSUMPTION: Similar roles may have different responsibilities and requirements depending on the company and industry. Applicants should research various roles and companies to find the best fit for their skills and career goals.

📝 Sample Projects

• Optimizing product listings for a new product launch on Amazon US
• Analyzing sales data to identify trends and opportunities for a major retailer
• Troubleshooting account health issues and resolving customer complaints for a high-volume seller

ASSUMPTION: Sample projects may vary depending on the company and the specific needs of the role. Applicants should be prepared to discuss their experience with relevant projects and initiatives.

❓ Key Questions to Ask During Interview

• What are the biggest challenges facing the Amazon accounts in the next quarter?
• How does this role collaborate with other teams, such as PPC and creative services?
• What opportunities are there for professional development and growth within the company?
• How does the company support remote workers and ensure a positive work-life balance?
• What are the key performance indicators (KPIs) for this role, and how are they tracked and measured?

ASSUMPTION: Interview questions should be tailored to the specific role and company. Applicants should research the company and role thoroughly to ask informed and insightful questions.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare examples of performance reports or data-driven decisions you've made in previous roles
• Practice explaining your understanding of Amazon's platform and best practices
• Follow up with the hiring manager or HR representative within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.