π Core Information
πΉ Job Title: AP - LR - Script #29
πΉ Company: Wells Fargo
πΉ Location: Albuquerque, New Mexico
πΉ Job Type: Full-Time
πΉ Category: Financial Services
πΉ Date Posted: May 5, 2025
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Conducting investigations and gathering evidence on cases with low to moderate risk or complexity
- Training and providing risk-based investigative products and services to all lines of business
- Collaborating with various stakeholders, including managers, functional colleagues, and legal counsel
- Making risk-based decisions in compliance with company policies, legal requirements, and regulatory standards
ASSUMPTION: This role requires a balance of independent work and collaboration, with a focus on risk assessment and decision-making.
π Key Responsibilities
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Conduct investigations and gather comprehensive evidentiary materials on cases with low to moderate risk or complexity related to individual allegations
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Train, consult, and provide risk-based investigative products and services to all lines of business
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Gather comprehensive evidentiary materials using technology expertise
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Provide support for lower complexity investigations
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Guide and execute internal investigation programs with moderate to high risk or complexity
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Make risk-based decisions in compliance with company policies, legal and regulatory requirements, and recommends actions in response to investigations
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Review basic or tactical issues, policies, or procedures and low-to-medium risk tasks and deliverables
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Provide analysis of complex allegations and diverse individual relations problems using independent judgment and based on in-depth review of company policy and procedures and employment law legislation
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Function under a moderate degree of guidance and supervision with limited exposure to client senior management
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Collaborate with managers, functional colleagues, and stakeholders
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Create and provide communication to reporting parties, investigators, and leaders as well as law enforcement and legal counsel
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Collaborate with employee relations, legal, business management, and other resources to offer decision recommendations based on investigation results
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Serve as the primary client contact on assigned casework
ASSUMPTION: This role involves a mix of independent work and collaboration, with a focus on investigation, analysis, and decision-making.
π― Required Qualifications
Education: Not specified
Experience: 6+ months of Investigations experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Required Skills:
- Investigative skills
- Risk assessment
- Compliance knowledge
- Legal knowledge
- Communication skills
- Collaboration skills
- Analytical skills
- Decision-making skills
Preferred Skills:
ASSUMPTION: While not explicitly stated, a background in investigations, risk assessment, or a related field is likely beneficial for this role.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Estimated, based on industry standards for entry-level investigative roles in the financial services sector)
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on Wells Fargo products and services
- Tuition assistance and student loan assistance
- Employee assistance program
Working Hours: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility based on business needs
ASSUMPTION: Salary range is estimated based on industry standards for entry-level investigative roles in the financial services sector. Benefits are based on Wells Fargo's standard employee benefits package.
π Applicant Insights
π Company Context
Industry: Financial Services. Wells Fargo is one of the world's largest financial services companies, providing a wide range of banking, investment, mortgage, and consumer and commercial finance products and services.
Company Size: 10,001+ employees. As a large organization, Wells Fargo offers numerous opportunities for career growth and development.
Founded: 1852. Wells Fargo has a rich history and a strong reputation for financial stability and customer service.
Company Description:
- Wells Fargo is a diversified, community-based financial services company with approximately $1.9 trillion in assets.
- The company's vision is to satisfy customers' financial needs and help them succeed financially.
- Wells Fargo provides banking, investment, and mortgage products and services, as well as consumer and commercial finance, through more than 7,300 locations, 12,000 ATMs, the internet, and mobile banking.
Company Specialties:
- Business Banking
- Wholesale banking
- Mortgage
- Consumer Finance
- Commercial Finance
Company Website: www.wellsfargo.com
ASSUMPTION: Wells Fargo's size and diversity offer numerous opportunities for career growth and development within the financial services industry.
π Role Analysis
Career Level: Entry-level to mid-level. This role offers opportunities for growth and advancement within the investigations and risk management fields.
Reporting Structure: This role reports to the Investigations Manager or a similar supervisor within the relevant business unit or function.
Work Arrangement: On-site, with some flexibility for remote work based on business needs and individual circumstances.
Growth Opportunities:
- Advancement to senior investigator or management roles within the investigations function
- Transition to related roles within risk management, compliance, or legal functions
- Career progression to more senior roles within the financial services industry
ASSUMPTION: This role offers opportunities for career growth and development within the investigations and risk management fields, as well as within the broader financial services industry.
π Location & Work Environment
Office Type: Corporate office environment. Wells Fargo's Albuquerque office is located at 100010-NM-ElDorado.
Office Location(s): Albuquerque, New Mexico
Geographic Context:
- Albuquerque is the most populous city in New Mexico, with a diverse economy driven by industries such as healthcare, technology, and renewable energy.
- The city offers a mix of urban and outdoor recreational opportunities, with a semi-arid climate and over 300 days of sunshine per year.
- Albuquerque is home to numerous cultural attractions, including the Albuquerque International Balloon Fiesta and the Indian Pueblo Cultural Center.
Work Schedule: Full-time, typically Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility based on business needs
ASSUMPTION: The work environment is a corporate office setting, with a mix of independent work and collaboration with various stakeholders.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with hiring manager and/or team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Investigative skills and experience
- Risk assessment and decision-making abilities
- Communication and collaboration skills
- Legal knowledge and understanding of regulatory requirements
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on investigations, risk assessment, and related fields
- Tailor your cover letter to the specific role and company, emphasizing your fit for the position and enthusiasm for the opportunity
- Prepare for behavioral and situational interview questions that assess your investigative skills, risk assessment abilities, and problem-solving capabilities
ATS Keywords: Investigations, Risk Assessment, Compliance, Legal Knowledge, Communication, Collaboration, Analytical Skills, Decision Making
ASSUMPTION: The application process is typical for a large financial services company, with a focus on assessing relevant skills and experience for the role.
π οΈ Tools & Technologies
- Investigative software and platforms
- Risk assessment tools
- Legal research databases
- Microsoft Office Suite (Word, Excel, PowerPoint)
ASSUMPTION: The specific tools and technologies used may vary depending on the business unit and function within Wells Fargo.
π Cultural Fit Considerations
Company Values:
- Diverse and inclusive team environment
- Customer-centric focus
- Collaboration and teamwork
- Integrity and ethical behavior
- Accountability and results-driven approach
Work Style:
- Results-driven and focused on delivering high-quality work
- Collaborative and able to work effectively with various stakeholders
- Adaptable and able to handle multiple tasks and priorities
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you have experience conducting investigations and assessing risk in a professional setting?
- Are you able to work collaboratively with various stakeholders, including managers, legal counsel, and other team members?
- Do you have strong communication and interpersonal skills, with the ability to handle sensitive and confidential information?
ASSUMPTION: Wells Fargo values a diverse and inclusive team environment, with a focus on customer-centricity, collaboration, and integrity.
β οΈ Potential Challenges
- Handling sensitive and confidential information with discretion and professionalism
- Managing multiple investigations and priorities simultaneously
- Working effectively with various stakeholders, including managers, legal counsel, and other team members
- Adapting to changes in business needs and priorities
ASSUMPTION: These challenges are common to investigative roles within the financial services industry and can be addressed through strong communication, collaboration, and adaptability.
π Similar Roles Comparison
- This role is similar to other entry-level investigative roles within the financial services industry, with a focus on risk assessment, decision-making, and collaboration
- Compared to related roles, this position may offer more opportunities for career growth and development within the investigations and risk management fields
- Career paths may include advancement to senior investigator or management roles within the investigations function, transition to related roles within risk management, compliance, or legal functions, or progression to more senior roles within the financial services industry
ASSUMPTION: This role offers opportunities for career growth and development within the investigations and risk management fields, as well as within the broader financial services industry.
π Sample Projects
- Conducting an investigation into a customer complaint and providing a comprehensive report with recommendations for resolution
- Assessing the risk of a potential data breach and developing a plan to mitigate the threat
- Reviewing and updating company policies and procedures to ensure compliance with legal and regulatory requirements
ASSUMPTION: These sample projects are representative of the types of tasks and responsibilities associated with this role within the financial services industry.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role fit into the broader investigations and risk management functions within the company?
- What opportunities are there for career growth and development within the investigations function and the broader financial services industry?
- How does the company support work-life balance for employees in this role?
- What is the company's approach to diversity, equity, and inclusion, and how does this role contribute to those efforts?
ASSUMPTION: These questions are designed to provide insight into the role, the company culture, and the opportunities for career growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, focusing on investigations, risk assessment, and related fields
- Write a cover letter that demonstrates your fit for the role and enthusiasm for the opportunity
- Prepare for behavioral and situational interview questions that assess your investigative skills, risk assessment abilities, and problem-solving capabilities
- Follow up with the hiring manager or recruiter within one week of submitting your application to confirm receipt and express your interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.