📌 Core Information
🔹 Job Title: APAC Communications Head
🔹 Company: Dexcom
🔹 Location: Manila, Philippines (with remote work options)
🔹 Job Type: Full-Time
🔹 Category: Corporate Communications
🔹 Date Posted: April 16, 2025
🔹 Experience Level: 12-15 years
🔹 Remote Status: Hybrid (onsite and remote work)
🚀 Job Overview
Key aspects of this role include:
- Developing and implementing a comprehensive internal communications strategy for the APAC region
- Creating clear, compelling, and relevant communications for various internal channels
- Supporting senior executives with high-profile content creation
- Leading a team of communications professionals across the region
- Collaborating with regional office teams and key stakeholders
ASSUMPTION: This role requires a strong leader with a deep understanding of the cultural nuances and best practices in internal communications within the diverse APAC region.
📋 Key Responsibilities
✅ Develop and implement a comprehensive internal communications strategy tailored to the APAC region while ensuring alignment with global communication standards and respecting regional cultural differences.
✅ Lead the creation of clear, compelling, and relevant communications for various internal channels including newsletters, Dexcom’s internal intranet, email campaigns, and digital signage to ensure timely delivery of key messages.
✅ Provide communications support to offices across the APAC region, including Japan, Philippines, Malaysia, Australia, and New Zealand, and align with local teams to understand their unique needs and challenges.
✅ Support the SVP & GM, Commercial Operations, APAC region, with executive internal communications and the creation of high-profile content for different formats, including presentations, internal posts, videos, scripts, talking points, and more.
✅ Support the content creation process and delivery of APAC regional town halls and events, partnering with internal groups and leaders to ensure flawless execution.
✅ Build strong relationships with key stakeholders, including senior leadership, HR, and regional office teams.
✅ Lead a team of communications professionals across the region and foster a collaborative and inclusive team environment.
✅ Contribute to the overall effectiveness and impact of internal communications, supporting the Enterprise team and pitching in as needed.
ASSUMPTION: This role involves a high level of strategic thinking, people leadership, and adaptability to thrive in a dynamic, global environment.
🎯 Required Qualifications
Education: Bachelor's degree in Communications, Journalism, or a related field
Experience: 12-15 years of relevant experience in corporate communications, preferably in the healthcare industry and within the APAC region
Required Skills:
- Exceptional writing, strong presentation skills, and high attention to detail to craft concise and engaging content
- Deep understanding of the cultural dynamics and communication preferences within the APAC region
- Ability to develop and execute strategic internal communications plans
- Proven experience leading and managing teams
- Experience in providing communications support to senior executives
- Effectively partners and builds relationships across all levels, and with diverse groups
- Comfortable with ambiguity; a willingness to innovate ideas and to pivot as needed
- Actively listens, requests clarification when needed, and is receptive to feedback
- Experience using digital collaboration tools including Teams, Zoom, Viva Engage, Sharepoint, and relevant internal communications platforms
Preferred Skills:
- Experience in the medical equipment manufacturing industry
- Fluency in multiple Asian languages
ASSUMPTION: Candidates with experience in the healthcare industry and a strong understanding of the APAC region will be highly competitive for this role.
💰 Compensation & Benefits
Salary Range: PHP 2,500,000 - PHP 3,500,000 per year (based on industry standards for a senior communications role in the Philippines)
Benefits:
- Comprehensive benefits program
- Growth opportunities on a global scale
- Career development through in-house learning programs and/or qualified tuition reimbursement
- Exciting and innovative, industry-leading organization committed to employees, customers, and communities
Working Hours: Full-time (40 hours per week), with flexible work arrangements
ASSUMPTION: The salary range provided is an estimate based on industry standards for a senior communications role in the Philippines. Actual compensation may vary based on experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Medical Equipment Manufacturing
Company Size: 10,001+ employees (global), with a significant presence in the APAC region
Founded: 1999, with a rich history in continuous glucose monitoring (CGM) technology
Company Description:
- Dexcom empowers people to take control of their health by providing superior continuous glucose monitoring (CGM) technology
- Offers employees the opportunity to do life-changing work in an innovative, industry-leading organization
- Committed to improving health on a global scale through unique biosensing-technology experiences
Company Specialties:
- Continuous Glucose Monitoring
- Medical Devices
- Diabetes
- Decision Support
- Data
- Mobile Software
- Sensors
- Biosensors
- Glucose Biosensors
- and Wellness
Company Website: careers.dexcom.com
ASSUMPTION: Dexcom's focus on innovation and improving health makes it an attractive employer for candidates seeking to make a significant impact in the healthcare industry.
📊 Role Analysis
Career Level: Senior Manager
Reporting Structure: Reports directly to the SVP & GM, Commercial Operations, APAC region, and leads a team of communications professionals across the region
Work Arrangement: Hybrid (onsite and remote work), with flexibility for remote work based on team needs and project requirements
Growth Opportunities:
- Potential to expand the role's scope and impact as the company grows in the APAC region
- Opportunities to work on high-profile projects and collaborate with senior leadership
- Career advancement opportunities within the global communications team
ASSUMPTION: This role offers significant growth potential for the right candidate, with opportunities to make a meaningful impact on the company's success in the APAC region.
🌍 Location & Work Environment
Office Type: Hybrid (onsite and remote work)
Office Location(s): Manila, Philippines (with remote work options for other APAC locations)
Geographic Context:
- The Philippines is a vibrant, multicultural country with a strong focus on family and community
- The Manila office is located in a modern, collaborative workspace with easy access to public transportation and amenities
- The APAC region is diverse and dynamic, with unique cultural nuances and communication preferences
Work Schedule: Full-time (40 hours per week), with flexible work arrangements based on team needs and project requirements
ASSUMPTION: The hybrid work environment and flexible work arrangements allow for a healthy work-life balance while fostering collaboration and team building.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the Talent Acquisition team
- Virtual interview with the hiring manager and/or team members
- Final interview with senior leadership
- Background check and offer extension
Key Assessment Areas:
- Communication skills and strategic thinking
- Cultural awareness and understanding of the APAC region
- Leadership and team management skills
- Adaptability and problem-solving skills
- Alignment with Dexcom's mission and values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the APAC region and its cultural nuances in your application materials
- Prepare examples of your communication strategy development and execution, as well as your experience supporting senior executives
- Be ready to discuss your approach to leading and managing teams, as well as your ability to build strong relationships with stakeholders
ATS Keywords: APAC Communications, Internal Communications, Strategic Planning, Team Leadership, Executive Support, Cultural Awareness, Global Communications
ASSUMPTION: The interview process will focus on assessing the candidate's communication skills, strategic thinking, cultural awareness, and leadership abilities, as well as their fit with Dexcom's mission and values.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Digital collaboration tools: Teams, Zoom, Viva Engage, Sharepoint
- Internal communications platforms (e.g., Dexcom's intranet)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: Familiarity with these tools and technologies is essential for success in this role, as they enable effective collaboration and communication within the global communications team and across the APAC region.
👔 Cultural Fit Considerations
Company Values:
- Innovation: Pioneering new ideas and approaches to improve health
- Integrity: Upholding ethical standards and acting with honesty and transparency
- Collaboration: Working together to achieve common goals and drive success
- Accountability: Taking responsibility for our actions and delivering on our commitments
- Empowerment: Empowering people to take control of their health and lives
Work Style:
- Strategic and forward-thinking
- Adaptable and responsive to change
- Collaborative and team-oriented
- Results-driven and focused on delivering impact
- Committed to continuous learning and improvement
Self-Assessment Questions:
- How do you approach tailoring communications strategies to diverse cultural contexts within the APAC region?
- How have you supported senior executives in developing and delivering high-profile content in a previous role?
- How do you foster a collaborative and inclusive team environment, and how have you addressed team dynamics and conflicts in the past?
ASSUMPTION: Candidates who align with Dexcom's values and work style, and who demonstrate a strong understanding of the APAC region's cultural dynamics, will be well-suited to this role.
⚠️ Potential Challenges
- Managing a remote team across multiple time zones and cultural contexts
- Balancing the need for global alignment with the requirement to respect regional cultural differences
- Adapting to changing priorities and workloads in a dynamic, growing organization
- Navigating the complexities of internal communications in a global, matrixed organization
ASSUMPTION: These challenges require a strong, adaptable leader with excellent communication skills and a deep understanding of the APAC region's cultural nuances.
📈 Similar Roles Comparison
- This role is unique in its focus on the APAC region and the requirement to balance global alignment with regional cultural differences
- Compared to similar roles in other regions, this position offers a broader scope and the opportunity to make a significant impact on the company's success in the APAC market
- Career progression in this role may lead to global leadership opportunities within the communications team
ASSUMPTION: Candidates should consider the unique aspects of this role and the potential for growth and impact in the APAC region when evaluating their fit for this opportunity.
📝 Sample Projects
- Developing and implementing a comprehensive internal communications strategy for the APAC region, tailored to the unique cultural contexts of each country
- Creating engaging and informative content for various internal channels, such as newsletters, intranet, email campaigns, and digital signage, to ensure timely delivery of key messages
- Supporting the SVP & GM, Commercial Operations, APAC region, with executive internal communications and high-profile content creation for various formats, including presentations, internal posts, videos, scripts, and talking points
ASSUMPTION: These sample projects illustrate the strategic and tactical nature of the role, as well as the opportunity to make a significant impact on internal communications within the APAC region.
❓ Key Questions to Ask During Interview
- How does the company support the growth and development of its employees in this role?
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company measure the success of its internal communications strategies, and how will my performance be evaluated in this role?
- What are the most significant challenges facing the APAC region, and how can this role contribute to addressing them?
- How does the company foster a culture of innovation and continuous improvement within its internal communications team?
ASSUMPTION: These questions demonstrate the candidate's interest in the role's growth potential, performance expectations, and the company's approach to internal communications and innovation.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, with a focus on your communication strategy development and execution, team leadership, and cultural awareness
- Prepare examples of your communication strategy development and execution, as well as your experience supporting senior executives
- Be ready to discuss your approach to leading and managing teams, as well as your ability to build strong relationships with stakeholders
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
