📌 Core Information
🔹 Job Title: Appointment Setter/In-Store Marketing
🔹 Company: Bath Concepts Independent Dealers
🔹 Location: Fort Lauderdale, FL
🔹 Job Type: Full-Time, Part-Time, Contractor
🔹 Category: Sales & Marketing
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Engaging customers in-store to discuss home improvement products and services
- Scheduling free in-home consultations with interested customers
- Working flexible hours, including evenings, weekends, and holidays
- Potential for advancement and bonuses
ASSUMPTION: This role requires strong communication skills and a friendly, outgoing personality. Previous sales experience is a plus but not required.
📋 Key Responsibilities
✅ Approach customers who are shopping in the store as they pass by the Kiosk
✅ Discuss services/products including Kitchens & Bathrooms
✅ Establish rapport with members
✅ Offer Free In-Home Consultation, Estimates
✅ Schedule an in-home consultation with the potential customer
ASSUMPTION: The role involves a significant amount of customer interaction and requires strong interpersonal skills.
🎯 Required Qualifications
Education: High school diploma or equivalent
Experience: No experience required, but sales experience is a plus
Required Skills:
- Excellent communication skills
- Outgoing personality
- Ability to work well with people
- Availability to work weekends and holidays
Preferred Skills:
- Previous sales experience
- Familiarity with home improvement products
ASSUMPTION: While no specific education or experience is required, candidates should have a strong desire to learn and succeed in a sales environment.
💰 Compensation & Benefits
Salary Range: $30,000 - $45,000 per year (base + commission/bonuses)
Benefits:
- Flexible hours
- Training provided
- Opportunity for advancement
Working Hours: Flexible hours, including evenings, weekends, and holidays
ASSUMPTION: The salary range is an estimate based on industry standards for entry-level sales positions. Actual compensation may vary based on experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Bath Concepts Independent Dealers operates in the manufacturing industry, specializing in home improvement products and services.
Company Size: Bath Concepts Independent Dealers has 201-500 employees, providing a mid-sized company environment.
Founded: Bath Concepts Independent Dealers was founded in 1999 and has since grown to become one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products.
Company Description:
- Bath Concepts Independent Dealers is committed to providing high-quality, low-maintenance bath improvement solutions to homeowners, commercial customers, and consumers with accessibility needs.
- The company offers a wide range of bath and shower products, including tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases, and accessibility products like walk-in tubs and barrier-free showers.
- Bath Concepts Independent Dealers is known for its unrivaled reputation for quality and workmanship, standing behind its products to ensure customer satisfaction.
Company Specialties:
- Manufacturing
- Bathroom Remodeling
- Replacement Bathtubs
- Bath Liners
- Tub to Shower Conversions
- Accessibility Products
- Walk-in Tubs
- Wall Surrounds
- Barrier Free Showers
Company Website: http://www.bciacrylic.com
ASSUMPTION: Bath Concepts Independent Dealers is a well-established company in the home improvement industry, with a strong focus on quality products and customer satisfaction.
📊 Role Analysis
Career Level: Entry Level (0-2 years)
Reporting Structure: This role reports directly to the store manager or marketing manager.
Work Arrangement: This is an on-site, part-time or full-time position with flexible hours, including evenings, weekends, and holidays.
Growth Opportunities:
- Advancement opportunities within the company, such as moving into a management or sales representative role
- Potential for bonuses and commission-based earnings
- Training and development opportunities to improve sales skills and product knowledge
ASSUMPTION: This entry-level role provides an excellent opportunity for candidates to gain valuable sales experience and grow within the company.
🌍 Location & Work Environment
Office Type: Retail store environment
Office Location(s): Fort Lauderdale, FL
Geographic Context:
- Fort Lauderdale is a vibrant city in South Florida, known for its beaches, boating, and cultural attractions
- The city offers a diverse population and a mix of urban and suburban neighborhoods
- Fort Lauderdale has a subtropical climate, with mild winters and warm summers
Work Schedule: Flexible hours, including evenings, weekends, and holidays
ASSUMPTION: The work environment is fast-paced and customer-focused, with a strong emphasis on sales and customer service.
💼 Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screen with the hiring manager
- In-person or virtual interview with the store manager or marketing manager
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to engage customers in conversation
- Sales skills and ability to close appointments
- Availability to work flexible hours, including evenings, weekends, and holidays
- Alignment with company values and culture
Application Tips:
- Highlight any relevant sales experience or transferable skills in your resume
- Tailor your cover letter to demonstrate your enthusiasm for the role and your ability to engage customers
- Prepare examples of your customer service or sales experience to discuss during the interview
- Research the company and its products to show your interest and knowledge
ATS Keywords: Sales, Marketing, Customer Service, Home Improvement, Appointment Setting, In-Store, Retail
ASSUMPTION: The application process is designed to assess the candidate's communication skills, sales ability, and cultural fit for the role.
🛠️ Tools & Technologies
- Customer Relationship Management (CRM) software for tracking appointments and customer information
- Point-of-sale (POS) system for processing transactions and managing inventory
- Communication tools such as email, phone, and text messaging for scheduling appointments and follow-ups
ASSUMPTION: The tools and technologies required for this role are basic and focused on customer interaction and sales management.
👔 Cultural Fit Considerations
Company Values:
- Quality: Bath Concepts Independent Dealers is committed to providing high-quality products and services to its customers
- Customer Satisfaction: The company prioritizes customer satisfaction and strives to exceed expectations
- Integrity: Bath Concepts Independent Dealers operates with honesty and transparency in all its business dealings
Work Style:
- Customer-focused: The role requires a strong focus on customer service and sales
- Fast-paced: The work environment is fast-paced and dynamic, with a focus on meeting sales targets
- Team-oriented: The role involves working closely with other team members to achieve common goals
Self-Assessment Questions:
- Do you have strong communication skills and the ability to engage customers in conversation?
- Are you comfortable working flexible hours, including evenings, weekends, and holidays?
- Do you have a strong desire to succeed in a sales environment and a commitment to customer satisfaction?
ASSUMPTION: Bath Concepts Independent Dealers values candidates who are customer-focused, hardworking, and committed to providing excellent service.
⚠️ Potential Challenges
- Working flexible hours, including evenings, weekends, and holidays
- Handling customer objections and rejections
- Meeting sales targets and performance expectations
- Adapting to a fast-paced and dynamic work environment
ASSUMPTION: These challenges can be overcome with strong communication skills, a positive attitude, and a commitment to customer service and sales.
📈 Similar Roles Comparison
- Appointment Setter vs. Sales Representative: An appointment setter focuses on scheduling appointments, while a sales representative is responsible for the entire sales process, from initial contact to closing the sale
- In-Store Marketing vs. Field Marketing: In-store marketing focuses on engaging customers within a retail environment, while field marketing involves promoting products and services outside of a retail setting
- Entry Level vs. Experienced: Entry-level roles require less experience and may offer fewer responsibilities and growth opportunities compared to experienced roles
ASSUMPTION: This role is unique in its focus on appointment setting and in-store marketing, but it shares many similarities with other sales and marketing positions.
📝 Sample Projects
- Developing and implementing a customer engagement strategy to increase appointment scheduling
- Collaborating with the marketing team to create promotional materials and events to drive in-store traffic and appointments
- Analyzing sales data to identify trends and opportunities for improving appointment scheduling and conversion rates
ASSUMPTION: These projects are designed to help the appointment setter improve their skills and contribute to the overall success of the team and the company.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 30, 60, and 90 days?
- How does the company support the growth and development of its employees?
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does the company measure success for this role, and what are the key performance indicators?
- What opportunities are there for advancement within the company?
ASSUMPTION: These questions are designed to help the candidate better understand the role, the company, and the opportunities for growth and development.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your communication skills, sales experience, and availability to work flexible hours
- Write a cover letter that demonstrates your enthusiasm for the role and your ability to engage customers
- Prepare examples of your customer service or sales experience to discuss during the interview
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
