π Core Information
πΉ Job Title: Appointment Setter/In-Store Marketing
πΉ Company: Bath Concepts Independent Dealers
πΉ Location: Hollywood, Florida
πΉ Job Type: Full-Time, Part-Time, Contractor
πΉ Category: Sales & Marketing
πΉ Date Posted: April 3, 2025
πΉ Experience Level: Entry Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Engaging customers in-store and scheduling free in-home consultations for home improvement products and services
- Working in high-traffic retail locations with flexible hours, including evenings and weekends
- Earning base pay plus commission and bonuses
- Opportunity for advancement and training provided
ASSUMPTION: This role requires strong communication skills, outgoing personality, and the ability to work well under pressure in a fast-paced environment.
π Key Responsibilities
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Approach customers in-store and discuss home improvement products and services
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Establish rapport with members and offer free in-home consultations and estimates
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Schedule in-home consultations with potential customers
ASSUMPTION: The primary goal of this role is to generate leads and set appointments for the company's sales team.
π― Required Qualifications
Education: High school diploma or equivalent
Experience: No experience required, but sales experience is a plus
Required Skills:
- Excellent communication skills
- Outgoing personality
- Ability to work well under pressure
- Availability to work weekends
Preferred Skills:
- Previous sales or customer service experience
- Fluency in Spanish
ASSUMPTION: While not explicitly stated, being bilingual (English/Spanish) may be beneficial for this role due to the diverse customer base in Florida.
π° Compensation & Benefits
Salary Range: $25,000 - $35,000 per year (base pay plus commission and bonuses)
Benefits:
- Flexible hours
- Training provided
- Opportunity for advancement
Working Hours: Flexible, including day, evening, and weekend shifts
ASSUMPTION: The salary range is estimated based on industry standards for entry-level sales positions in the retail sector.
π Applicant Insights
π Company Context
Industry: Bath Concepts Independent Dealers operates in the manufacturing industry, specializing in acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry.
Company Size: With 201-500 employees, Bath Concepts is a mid-sized company that offers a range of career opportunities and a collaborative work environment.
Founded: In 1999, Bath Concepts was established to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace.
Company Description:
- Bath Concepts is one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry.
- The company offers a wide range of bath and shower products, including tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases, and accessibility products like walk-in tubs and barrier-free showers.
- Bath Concepts is committed to providing high-quality products and exceptional customer service.
Company Specialties:
- Manufacturing
- Bathroom Remodeling
- Replacement Bathtubs
- Bath Liners
- Tub to Shower Conversions
- Accessibility Products
- Walk-in Tubs
- Wall Surrounds
- Barrier Free Showers
Company Website: http://www.bciacrylic.com
ASSUMPTION: Bath Concepts' focus on quality and customer satisfaction makes it an attractive employer in the manufacturing industry.
π Role Analysis
Career Level: Entry Level (0-2 years)
Reporting Structure: This role reports directly to the store manager or marketing manager.
Work Arrangement: This is an on-site, part-time or full-time position with flexible hours, including evenings and weekends.
Growth Opportunities:
- Advancement opportunities within the company, such as moving into a sales or management role
- Training and development to improve sales skills and product knowledge
- Potential to earn commission and bonuses based on performance
ASSUMPTION: While this role is entry-level, there are opportunities for growth and advancement within the company.
π Location & Work Environment
Office Type: Retail store environment
Office Location(s): Hollywood, Florida
Geographic Context:
- Hollywood, Florida, is a diverse city with a population of over 140,000 people.
- The city offers a mix of urban and suburban living, with easy access to beaches, parks, and cultural attractions.
- Hollywood is located between Fort Lauderdale and Miami, providing ample opportunities for entertainment and recreation.
Work Schedule: Flexible, including day, evening, and weekend shifts
ASSUMPTION: The retail store environment can be fast-paced and unpredictable, requiring strong communication skills and the ability to work well under pressure.
πΌ Interview & Application Insights
Typical Process:
- Submit application through the provided link
- Phone or video screen with the hiring manager
- In-store interview and role-play scenario
- Background check and onboarding
Key Assessment Areas:
- Communication skills and ability to engage customers
- Sales skills and product knowledge
- Availability to work weekends and flexible hours
- Cultural fit and enthusiasm for the role
Application Tips:
- Highlight any relevant sales or customer service experience on your resume
- Tailor your cover letter to demonstrate your enthusiasm for the role and your ability to engage customers
- Prepare for the role-play scenario by practicing your sales pitch and active listening skills
ATS Keywords: Sales, Marketing, Customer Service, Retail, Appointment Setting, In-Store Marketing, Home Improvement, Bathroom Remodeling, Customer Engagement, Communication Skills
ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate's sales skills and cultural fit.
π οΈ Tools & Technologies
- Customer Relationship Management (CRM) software
- Point-of-Sale (POS) system
- Sales presentation materials (brochures, samples, etc.)
ASSUMPTION: While not explicitly stated, the use of CRM software and a POS system is likely to be required for this role to manage customer interactions and sales transactions.
π Cultural Fit Considerations
Company Values:
- Quality
- Customer Satisfaction
- Collaboration
- Integrity
- Innovation
Work Style:
- Fast-paced and dynamic
- Customer-focused
- Team-oriented
- Adaptable and resilient
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-focused environment?
- Are you comfortable working flexible hours, including evenings and weekends?
- Do you possess strong communication skills and the ability to engage customers?
- Are you a team player who can collaborate effectively with others?
ASSUMPTION: Bath Concepts values employees who are customer-focused, adaptable, and committed to providing high-quality products and exceptional customer service.
β οΈ Potential Challenges
- Working in a fast-paced retail environment with high customer volume
- Meeting sales targets and generating leads
- Handling customer objections and rejections
- Working flexible hours, including evenings and weekends
ASSUMPTION: While this role offers flexible hours and the opportunity for advancement, it also presents challenges related to working in a fast-paced retail environment and meeting sales targets.
π Similar Roles Comparison
- Appointment Setter vs. Sales Representative: Appointment Setters focus on generating leads and scheduling appointments, while Sales Representatives focus on closing sales and managing customer relationships.
- In-Store Marketing vs. Digital Marketing: In-Store Marketing involves engaging customers in-person, while Digital Marketing involves promoting products and services online.
- Home Improvement vs. Other Industries: Home improvement roles may require specific product knowledge and the ability to work with customers in their homes.
ASSUMPTION: While this role shares some similarities with other sales and marketing positions, it is unique in its focus on appointment setting and in-store customer engagement.
π Sample Projects
- Developing and delivering a sales presentation to customers in-store
- Creating targeted marketing materials to promote home improvement products and services
- Collaborating with the sales team to identify and pursue new business opportunities
ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from customer engagement and sales to marketing and collaboration.
β Key Questions to Ask During Interview
- What are the key performance indicators (KPIs) for this role, and how will my success be measured?
- How does this role contribute to the overall success of the company?
- What opportunities are there for growth and advancement within the company?
- How does the company support the professional development of its employees?
- What is the company culture like, and how does this role fit into the company's mission and values?
ASSUMPTION: These questions are designed to provide insight into the role's expectations, the company's culture, and opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your sales skills, communication skills, and enthusiasm for the role
- Prepare for the role-play scenario by practicing your sales pitch and active listening skills
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.