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Appointment Setter/In-Store Marketing

Bath Concepts Independent Dealers
Full-time
On-site
Hollywood, Florida, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Appointment Setter/In-Store Marketing

πŸ”Ή Company: Bath Concepts Independent Dealers

πŸ”Ή Location: Hollywood, Florida

πŸ”Ή Job Type: Full-Time, Part-Time, Contractor

πŸ”Ή Category: Sales & Marketing

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: Entry Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Engaging customers in-store and scheduling free in-home consultations for home improvement products and services
  • Working in high-traffic retail locations with flexible hours, including evenings and weekends
  • Earning base pay plus commission and bonuses
  • Opportunity for advancement and training provided

ASSUMPTION: This role requires strong communication skills, outgoing personality, and the ability to work well under pressure in a fast-paced environment.

πŸ“‹ Key Responsibilities

βœ… Approach customers in-store and discuss home improvement products and services

βœ… Establish rapport with members and offer free in-home consultations and estimates

βœ… Schedule in-home consultations with potential customers

ASSUMPTION: The primary goal of this role is to generate leads and set appointments for the company's sales team.

🎯 Required Qualifications

Education: High school diploma or equivalent

Experience: No experience required, but sales experience is a plus

Required Skills:

  • Excellent communication skills
  • Outgoing personality
  • Ability to work well under pressure
  • Availability to work weekends

Preferred Skills:

  • Previous sales or customer service experience
  • Fluency in Spanish

ASSUMPTION: While not explicitly stated, being bilingual (English/Spanish) may be beneficial for this role due to the diverse customer base in Florida.

πŸ’° Compensation & Benefits

Salary Range: $25,000 - $35,000 per year (base pay plus commission and bonuses)

Benefits:

  • Flexible hours
  • Training provided
  • Opportunity for advancement

Working Hours: Flexible, including day, evening, and weekend shifts

ASSUMPTION: The salary range is estimated based on industry standards for entry-level sales positions in the retail sector.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Bath Concepts Independent Dealers operates in the manufacturing industry, specializing in acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry.

Company Size: With 201-500 employees, Bath Concepts is a mid-sized company that offers a range of career opportunities and a collaborative work environment.

Founded: In 1999, Bath Concepts was established to meet the needs of consumers who were dissatisfied with the quality and workmanship available in the marketplace.

Company Description:

  • Bath Concepts is one of the largest independent manufacturers of acrylic baths, showers, wall surrounds, and related products for the bathroom remodeling industry.
  • The company offers a wide range of bath and shower products, including tub-to-shower conversions, replacement bathtubs, wall surrounds, replacement shower bases, and accessibility products like walk-in tubs and barrier-free showers.
  • Bath Concepts is committed to providing high-quality products and exceptional customer service.

Company Specialties:

  • Manufacturing
  • Bathroom Remodeling
  • Replacement Bathtubs
  • Bath Liners
  • Tub to Shower Conversions
  • Accessibility Products
  • Walk-in Tubs
  • Wall Surrounds
  • Barrier Free Showers

Company Website: http://www.bciacrylic.com

ASSUMPTION: Bath Concepts' focus on quality and customer satisfaction makes it an attractive employer in the manufacturing industry.

πŸ“Š Role Analysis

Career Level: Entry Level (0-2 years)

Reporting Structure: This role reports directly to the store manager or marketing manager.

Work Arrangement: This is an on-site, part-time or full-time position with flexible hours, including evenings and weekends.

Growth Opportunities:

  • Advancement opportunities within the company, such as moving into a sales or management role
  • Training and development to improve sales skills and product knowledge
  • Potential to earn commission and bonuses based on performance

ASSUMPTION: While this role is entry-level, there are opportunities for growth and advancement within the company.

🌍 Location & Work Environment

Office Type: Retail store environment

Office Location(s): Hollywood, Florida

Geographic Context:

  • Hollywood, Florida, is a diverse city with a population of over 140,000 people.
  • The city offers a mix of urban and suburban living, with easy access to beaches, parks, and cultural attractions.
  • Hollywood is located between Fort Lauderdale and Miami, providing ample opportunities for entertainment and recreation.

Work Schedule: Flexible, including day, evening, and weekend shifts

ASSUMPTION: The retail store environment can be fast-paced and unpredictable, requiring strong communication skills and the ability to work well under pressure.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit application through the provided link
  • Phone or video screen with the hiring manager
  • In-store interview and role-play scenario
  • Background check and onboarding

Key Assessment Areas:

  • Communication skills and ability to engage customers
  • Sales skills and product knowledge
  • Availability to work weekends and flexible hours
  • Cultural fit and enthusiasm for the role

Application Tips:

  • Highlight any relevant sales or customer service experience on your resume
  • Tailor your cover letter to demonstrate your enthusiasm for the role and your ability to engage customers
  • Prepare for the role-play scenario by practicing your sales pitch and active listening skills

ATS Keywords: Sales, Marketing, Customer Service, Retail, Appointment Setting, In-Store Marketing, Home Improvement, Bathroom Remodeling, Customer Engagement, Communication Skills

ASSUMPTION: The application process for this role is straightforward and focused on assessing the candidate's sales skills and cultural fit.

πŸ› οΈ Tools & Technologies

  • Customer Relationship Management (CRM) software
  • Point-of-Sale (POS) system
  • Sales presentation materials (brochures, samples, etc.)

ASSUMPTION: While not explicitly stated, the use of CRM software and a POS system is likely to be required for this role to manage customer interactions and sales transactions.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Quality
  • Customer Satisfaction
  • Collaboration
  • Integrity
  • Innovation

Work Style:

  • Fast-paced and dynamic
  • Customer-focused
  • Team-oriented
  • Adaptable and resilient

Self-Assessment Questions:

  • Do you thrive in a fast-paced, customer-focused environment?
  • Are you comfortable working flexible hours, including evenings and weekends?
  • Do you possess strong communication skills and the ability to engage customers?
  • Are you a team player who can collaborate effectively with others?

ASSUMPTION: Bath Concepts values employees who are customer-focused, adaptable, and committed to providing high-quality products and exceptional customer service.

⚠️ Potential Challenges

  • Working in a fast-paced retail environment with high customer volume
  • Meeting sales targets and generating leads
  • Handling customer objections and rejections
  • Working flexible hours, including evenings and weekends

ASSUMPTION: While this role offers flexible hours and the opportunity for advancement, it also presents challenges related to working in a fast-paced retail environment and meeting sales targets.

πŸ“ˆ Similar Roles Comparison

  • Appointment Setter vs. Sales Representative: Appointment Setters focus on generating leads and scheduling appointments, while Sales Representatives focus on closing sales and managing customer relationships.
  • In-Store Marketing vs. Digital Marketing: In-Store Marketing involves engaging customers in-person, while Digital Marketing involves promoting products and services online.
  • Home Improvement vs. Other Industries: Home improvement roles may require specific product knowledge and the ability to work with customers in their homes.

ASSUMPTION: While this role shares some similarities with other sales and marketing positions, it is unique in its focus on appointment setting and in-store customer engagement.

πŸ“ Sample Projects

  • Developing and delivering a sales presentation to customers in-store
  • Creating targeted marketing materials to promote home improvement products and services
  • Collaborating with the sales team to identify and pursue new business opportunities

ASSUMPTION: These sample projects demonstrate the range of responsibilities and skills required for this role, from customer engagement and sales to marketing and collaboration.

❓ Key Questions to Ask During Interview

  • What are the key performance indicators (KPIs) for this role, and how will my success be measured?
  • How does this role contribute to the overall success of the company?
  • What opportunities are there for growth and advancement within the company?
  • How does the company support the professional development of its employees?
  • What is the company culture like, and how does this role fit into the company's mission and values?

ASSUMPTION: These questions are designed to provide insight into the role's expectations, the company's culture, and opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your sales skills, communication skills, and enthusiasm for the role
  • Prepare for the role-play scenario by practicing your sales pitch and active listening skills
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.