Arabic/English UX Writer

📌 Core Information

🔹 Job Title: Arabic/English UX Writer

🔹 Company: Tabby

🔹 Location: Beirut, Lebanon

🔹 Job Type: Full Time

🔹 Category: Design

🔹 Date Posted: April 7, 2025

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site (Lebanon)

🚀 Job Overview

Key aspects of this role include:

• Creating clear, concise, and engaging copy for digital products in Arabic and English
• Collaborating with cross-functional teams to ensure content aligns with user experience and business objectives
• Conducting user research to understand behaviors, needs, and preferences
• Localizing content to ensure cultural relevance and accessibility for diverse audiences
• Maintaining a consistent tone of voice and style across all digital touchpoints

ASSUMPTION: This role requires a high level of proficiency in both Arabic and English, with a strong understanding of cultural nuances and localization best practices.

📋 Key Responsibilities

✅ Develop clear, concise, and engaging copy for digital products in both Arabic and English, including UI elements, microcopy, and user help content.

✅ Collaborate with product managers, researchers, designers, and developers to ensure content aligns with the overall user experience, product strategy, and regional requirements.

✅ Conduct user research and testing across Arabic and English audiences to understand behaviors, needs, and preferences, and apply these insights to improve UX writing and localisation efforts.

✅ Maintain a consistent tone of voice and style in both Arabic and English across all digital touchpoints, ensuring alignment with brand guidelines and cultural nuances.

✅ Create and maintain comprehensive UX writing guidelines and documentation for bilingual content to ensure consistency and quality across all products and teams.

✅ Translate, adapt, and localise copy for Arabic and English users, ensuring cultural relevance and accessibility for diverse audiences.

✅ Proactively identify and address gaps in bilingual content across the user journey, ensuring clarity, accessibility, and user-centric design.

✅ Collaborate with high-level stakeholders to align content strategies with business objectives.

✅ Stay updated on industry trends and emerging technologies in UX writing and localisation, bringing fresh ideas and insights to enhance bilingual user experiences.

ASSUMPTION: This role requires strong writing, editing, and proofreading skills, as well as the ability to work effectively with cross-functional teams and stakeholders.

🎯 Required Qualifications

Education: Bachelor’s degree in English, Communications, Marketing, UX, or a related field.

Experience: At least 4 years of experience as a UX writer, with expertise in bilingual (Arabic/English) content creation.

Required Skills:

• Excellent writing, editing, and proofreading skills in both Arabic and English
• Strong understanding of UX principles, best practices, and content strategy
• Experience collaborating with high-level stakeholders and cross-functional teams
• Analytical mindset, with the ability to use data and user feedback to inform and improve content
• Proficiency in relevant tools and software for UX writing and content management
• Strong organisational and project management skills
• Background in the fintech or financial services industry, or a similarly fast-moving sector

Preferred Skills:

• Management experience
• Leadership potential
• Excellent communication skills, with the ability to present ideas clearly and persuasively

ASSUMPTION: While not explicitly stated, management experience is preferred but not essential for this role. Leadership potential is highly valued, and candidates should demonstrate strong problem-solving skills and the ability to thrive in a fast-paced, high-energy environment.

💰 Compensation & Benefits

Salary Range: Based on the company's size and the role's requirements, the estimated salary range for this position is $50,000 - $70,000 per year. This estimate is subject to change based on the candidate's experience and qualifications.

Benefits:

• Employee Stock Options
• Relocation Support
• Work-Life Balance

Working Hours: Full-time position with standard working hours, Monday to Friday. Flexible working hours may be available based on team and project requirements.

ASSUMPTION: The salary range provided is an estimate based on industry standards for UX writers with similar experience levels in the region. The actual salary may vary depending on the candidate's qualifications and the company's internal compensation structure.

📌 Applicant Insights

🔍 Company Context

Industry: Financial Services. Tabby operates in the fast-growing Buy Now Pay Later (BNPL) market, focusing on reshaping users' relationships with money through flexible payment options.

Company Size: 1,001-5,000 employees. As a mid-sized company, Tabby offers a balance between the agility of a startup and the resources of a larger organization.

Founded: 2020. Tabby has experienced rapid growth since its founding, expanding its user base and partner network across the Middle East and North Africa (MENA) region.

Company Description:

• Tabby creates financial freedom by offering flexible payment options for shoppers and accelerating growth for retail partners.
• The company serves over 14 million registered shoppers and works with more than 40,000 active retail partners online and in-store.
• Tabby's app is ranked in the top 3 shopping apps in the Apple App Store and Google Play Store, with a 4.8-star rating from over 550,000 reviews.
• The company generates $8 billion in annualised transaction volume at a run-rate, with 4X year-over-year growth.

Company Specialties:

• Buy Now Pay Later (BNPL) services
• Fintech solutions for retail partners
• User-centric design and experience

Company Website: tabby.ai/en-AE

ASSUMPTION: As a fast-growing fintech company, Tabby prioritizes innovation, user experience, and data-driven decision-making. Candidates should be comfortable working in a dynamic environment and contributing to the company's continued success.

📊 Role Analysis

Career Level: Mid-level to senior. This role offers opportunities for growth and leadership within the design team and the company as a whole.

Reporting Structure: The Arabic/English UX Writer will report directly to Stephen Flynn, the Design Manager at Tabby.

Work Arrangement: On-site in Beirut, Lebanon. While the role is primarily on-site, Tabby offers flexible working arrangements based on team and project requirements.

Growth Opportunities:

• Progression to a senior or leadership role within the design team
• Expanding responsibilities to include mentoring and team management
• Contributing to the development of Tabby's design systems and guidelines

ASSUMPTION: Given the company's rapid growth and expansion, there are ample opportunities for career progression and growth within Tabby for the right candidate.

🌍 Location & Work Environment

Office Type: Tabby's office in Beirut, Lebanon, is a modern, collaborative workspace designed to foster creativity and innovation.

Office Location(s): Tabby's headquarters are located in Riyadh, Saudi Arabia, with additional offices in Dubai, United Arab Emirates, and Cairo, Egypt. The Beirut office is the company's regional hub for design and user experience.

Geographic Context:

• Beirut is the capital and largest city of Lebanon, with a population of over 2 million people.
• The city is known for its vibrant cultural scene, historic architecture, and coastal location on the Mediterranean Sea.
• Beirut offers a mix of urban and outdoor lifestyle opportunities, with numerous restaurants, cafes, and recreational activities available.

Work Schedule: Standard working hours, Monday to Friday, with flexible arrangements based on team and project requirements.

ASSUMPTION: While the role is primarily on-site, Tabby's remote-first culture allows for flexibility in working arrangements, enabling employees to balance their personal and professional lives effectively.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening with the HR team
• Design challenge or case study presentation
• Final interview with the Design Manager and/or other team members

Key Assessment Areas:

• Portfolio and writing samples showcasing Arabic and English UX writing skills
• Understanding of UX principles, user research, and content strategy
• Cultural awareness and sensitivity to regional nuances in both Arabic and English
• Problem-solving skills and ability to work effectively with cross-functional teams

Application Tips:

• Tailor your resume and cover letter to highlight your Arabic and English UX writing skills and experience.
• Include relevant portfolio pieces and writing samples that demonstrate your ability to create clear, concise, and engaging content for digital products.
• Demonstrate your understanding of UX principles and user research methods in your application materials.
• Showcase your cultural awareness and sensitivity to regional nuances in both Arabic and English.

ATS Keywords: UX Writer, Arabic, English, Bilingual, Localisation, User Research, Content Strategy, Fintech, Financial Services, UX Design, UI Elements, Microcopy, User Help Content

ASSUMPTION: As a mid-sized company with a strong focus on user experience, Tabby places a high value on candidates' portfolios and writing samples. Applicants should take the time to tailor their materials to the specific requirements of the role and the company's brand.

🛠️ Tools & Technologies

• Figma or similar design tools
• Content management systems (CMS)
• User research and testing tools
• Project management software (e.g., Asana, Jira, Trello)

ASSUMPTION: While not explicitly stated, candidates should be proficient in using relevant design, content management, user research, and project management tools to ensure effective collaboration and productivity.

👔 Cultural Fit Considerations

Company Values:

• Act as owners and take accountability for Tabby's success
• Treat each other and users with kindness, respect, and inclusivity
• Strive to evolve and be open to feedback and continuous learning

Work Style:

• Collaborative and cross-functional teamwork
• Data-driven decision-making and user-centric design
• Agile and iterative approach to product development

Self-Assessment Questions:

• Do you thrive in a fast-paced, high-energy environment, and are you comfortable working with diverse teams and stakeholders?
• Are you passionate about creating clear, concise, and engaging content that enhances user experiences and drives business growth?
• Do you have a strong understanding of UX principles, user research, and content strategy, and are you eager to apply these skills in a dynamic and growing organisation?

ASSUMPTION: As a fast-growing fintech company, Tabby prioritizes candidates who are comfortable working in a dynamic environment, collaborative teams, and data-driven decision-making processes.

⚠️ Potential Challenges

• Managing multiple projects and deadlines in a fast-paced environment
• Balancing the need for consistency and quality in bilingual content with the demands of a rapidly evolving product landscape
• Adapting to changes in the company's growth and expansion plans
• Navigating regional cultural nuances and ensuring the relevance and accessibility of content for diverse audiences

ASSUMPTION: While Tabby offers numerous opportunities for growth and development, candidates should be prepared to manage multiple projects and adapt to changes in a fast-paced, dynamic environment.

📈 Similar Roles Comparison

• Unlike traditional UX writing roles, this position requires a high level of proficiency in both Arabic and English, with a strong understanding of cultural nuances and localisation best practices.
• As a fintech company, Tabby prioritizes data-driven decision-making and user-centric design, which may differ from more traditional UX writing roles in other industries.
• Career progression opportunities may vary depending on the company's growth and expansion plans, as well as the candidate's individual skills and contributions.

ASSUMPTION: While this role shares similarities with traditional UX writing positions, its unique requirements and the company's focus on data-driven decision-making and user-centric design make it a distinct opportunity within the fintech industry.

📝 Sample Projects

• Developing user onboarding flows and in-app messaging for Tabby's mobile application, ensuring clarity, accessibility, and cultural relevance for Arabic and English users
• Collaborating with product managers, designers, and developers to create and maintain comprehensive UX writing guidelines and documentation for bilingual content, ensuring consistency and quality across all products and teams
• Conducting user research and testing to inform content strategies and improve UX writing and localisation efforts, with a focus on enhancing user experiences and driving business growth

ASSUMPTION: These sample projects demonstrate the range of responsibilities and opportunities available to the Arabic/English UX Writer at Tabby, from content creation and localisation to user research and collaboration with cross-functional teams.

❓ Key Questions to Ask During Interview

• Can you describe the design and content management processes at Tabby, and how this role fits into the broader product development lifecycle?
• How does Tabby approach user research and testing, and how can the Arabic/English UX Writer contribute to these efforts to improve user experiences and drive business growth?
• What are the key priorities for the Arabic/English UX Writer in the first 30, 60, and 90 days in the role, and how will these responsibilities evolve over time?
• How does Tabby support the professional development and growth of its employees, particularly within the design and user experience teams?
• What are the most challenging aspects of working as a UX writer at Tabby, and how does the company support its employees in overcoming these obstacles?

ASSUMPTION: These key questions allow candidates to gain a deeper understanding of the role, the company's culture, and the opportunities for growth and development within the design and user experience teams at Tabby.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through the Tabby careers portal
• Tailor your resume and cover letter to highlight your Arabic and English UX writing skills and experience, as well as your understanding of UX principles, user research, and content strategy
• Prepare a portfolio and writing samples showcasing your ability to create clear, concise, and engaging content for digital products, with a focus on Arabic and English bilingual content
• Be prepared to discuss your approach to user research, collaboration with cross-functional teams, and adaptation to regional cultural nuances in both Arabic and English
• Follow up with the Tabby HR team one week after submitting your application to inquire about the status of your application and express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.