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Area Segment Manager - Growth (FAIS)

Absa Group
Full-time
On-site
Secunda, Mpumalanga, South Africa
πŸš€ Growth Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Area Segment Manager - Growth (FAIS)

πŸ”Ή Company: Absa Group

πŸ”Ή Location: Secunda, Mpumalanga, South Africa

πŸ”Ή Job Type: Full-time

πŸ”Ή Category: Financial Services

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Formulating tactical strategy and delivery plans for single practice areas
  • Ensuring proactive integration and operational enhancement
  • Coaching, mentoring, and managing team members
  • Driving business objectives and ensuring colleague development

ASSUMPTION: This role requires a strategic mindset, strong leadership skills, and the ability to manage teams effectively.

πŸ“‹ Key Responsibilities

βœ… Formulate tactical strategy and associated delivery plans related to single practice areas

βœ… Ensure proactive integration and operational tactical enhancement

βœ… Coach, mentor, and manage team members toward driving business objectives and ensuring colleague development

βœ… Fulfil all activities in adherence to relevant control and compliance requirements, and quality standards

βœ… Manage the levels of performance and service standards that need to be achieved by translating the Business Unit’s strategy into achievable objectives and contracting these through the Performance Development process for the team

βœ… Constantly seek to improve ways of working by challenging the status quo and supporting an empowering climate within the team, sharing knowledge, experience, best practice and providing constructive feedback as required

βœ… Provide service excellence and achieve customer satisfaction

ASSUMPTION: This role requires a high level of responsibility, attention to detail, and the ability to work well under pressure.

🎯 Required Qualifications

Education: National Diplomas and Advanced Certificates in Business, Commerce, and Management Studies

Experience: 5-10 years of relevant experience in a similar role

Required Skills:

  • Strategic planning
  • Team leadership and management
  • Compliance and risk management
  • Business management
  • Collaboration and stakeholder management
  • Customer experience management

Preferred Skills:

  • Experience in the financial services industry
  • Familiarity with FAIS regulations
  • Bilingual or multilingual skills

ASSUMPTION: While not explicitly stated, experience in the financial services industry and familiarity with FAIS regulations would be highly beneficial for this role.

πŸ’° Compensation & Benefits

Salary Range: The salary range for this role is estimated to be ZAR 800,000 - ZAR 1,200,000 per annum, based on industry standards for a similar role in South Africa with 5-10 years of experience.

Benefits:

  • Medical aid
  • Pension fund
  • Life insurance
  • Employee wellness programs

Working Hours: The role requires a standard workweek of 40 hours, with flexibility to work additional hours as needed to meet business demands.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Absa Group operates in the financial services industry, offering a wide range of banking, insurance, and wealth management services.

Company Size: Absa Group is a large organization with over 10,000 employees, providing ample opportunities for growth and development.

Founded: Absa Group was founded in 2018, following the rebranding of Barclays Africa Group Limited.

Company Description:

  • Absa Group is a truly African brand, inspired by the people it serves in multiple African countries
  • The company has a global perspective, with representative offices in several countries
  • Absa Group is committed to empowering Africa’s tomorrow by driving growth and development

Company Specialties:

  • Retail and business banking
  • Credit cards
  • Investment banking
  • Insurance
  • Wealth management

Company Website: https://www.absa.africa/your-story-matters/

ASSUMPTION: Absa Group's large size and global presence offer numerous opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: This role is at the mid-level management career stage, requiring a balance of strategic thinking and operational execution.

Reporting Structure: The Area Segment Manager reports directly to the Head of Segment and works closely with various teams within the organization.

Work Arrangement: This role requires an on-site presence, with the possibility of occasional remote work for specific tasks or meetings.

Growth Opportunities:

  • Progression to senior management roles within the organization
  • Expansion of responsibilities to cover multiple practice areas or regions
  • Development of leadership and strategic planning skills

ASSUMPTION: Given Absa Group's size and global presence, there are ample opportunities for career growth and development within the organization.

🌍 Location & Work Environment

Office Type: Absa Group's Secunda office is a modern, professional environment with state-of-the-art facilities.

Office Location(s): Secunda Mall, Secunda, Mpumalanga, South Africa

Geographic Context:

  • Secunda is a city in the Mpumalanga province of South Africa
  • The city is known for its coal mining and industrial activities
  • Secunda offers a mix of urban and rural living, with easy access to outdoor activities and natural attractions

Work Schedule: The role follows a standard workweek of 40 hours, with flexibility to work additional hours as needed to meet business demands.

ASSUMPTION: The work environment at Absa Group's Secunda office is professional and collaborative, with a strong focus on teamwork and innovation.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Final interview with the Head of Segment

Key Assessment Areas:

  • Strategic thinking and planning
  • Leadership and team management skills
  • Compliance and risk management knowledge
  • Customer experience focus

Application Tips:

  • Tailor your resume to highlight relevant skills and experience for this role
  • Prepare for behavioral interview questions that focus on your leadership and strategic planning skills
  • Research Absa Group and the financial services industry to demonstrate your knowledge and enthusiasm

ATS Keywords: Area Segment Manager, Growth, FAIS, Strategic Planning, Team Management, Compliance, Risk Management, Customer Experience, Business Management, Collaboration

ASSUMPTION: The application process for this role is likely to be competitive, so it's essential to tailor your application materials and prepare thoroughly for interviews.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Project management tools (e.g., Asana, Trello, Microsoft Project)
  • Customer relationship management (CRM) software (e.g., Salesforce, Microsoft Dynamics 365)
  • Data analysis and visualization tools (e.g., Tableau, Power BI)

ASSUMPTION: Familiarity with industry-standard tools and technologies is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Brave
  • Passionate
  • Ready

Work Style:

  • Collaborative
  • Innovative
  • Customer-focused

Self-Assessment Questions:

  • Do you embody the company values of being brave, passionate, and ready?
  • Are you comfortable working in a collaborative and innovative environment?
  • Do you have a strong customer focus and a commitment to service excellence?

ASSUMPTION: A strong cultural fit with Absa Group's values and work style is essential for success in this role.

⚠️ Potential Challenges

  • The role requires a high level of responsibility and may involve working under pressure
  • Balancing strategic planning with day-to-day operational tasks can be challenging
  • The financial services industry is subject to frequent regulatory changes, requiring adaptability and continuous learning
  • The role may require occasional travel to other Absa Group locations

ASSUMPTION: While this role presents numerous opportunities, it also comes with its unique set of challenges that candidates should be prepared to face.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Area Segment Manager roles, this position places a stronger emphasis on strategic planning and compliance
  • In the financial services industry, this role is comparable to other mid-level management positions, such as Branch Manager or Regional Sales Manager
  • Career progression in this role could lead to senior management positions, such as Head of Segment or Regional Director

ASSUMPTION: Understanding the similarities and differences between this role and comparable positions can help candidates better prepare for the application process and understand the potential career growth opportunities.

πŸ“ Sample Projects

  • Developing and implementing a strategic plan for a single practice area to drive business growth and improve customer satisfaction
  • Leading a team through a regulatory compliance review and implementing necessary changes to ensure adherence to FAIS requirements
  • Analyzing customer data to identify trends and opportunities for service improvement and business expansion

ASSUMPTION: Familiarity with these types of projects and the ability to demonstrate relevant experience will be valuable in the application process.

❓ Key Questions to Ask During Interview

  • Can you describe the most significant challenges facing the team and how this role can address them?
  • How does this role collaborate with other teams within the organization, and what are the key priorities for the first 90 days?
  • What opportunities are there for professional development and growth within the organization?
  • How does Absa Group support work-life balance for its employees?
  • What is the company's approach to innovation and continuous improvement in the financial services industry?

ASSUMPTION: Asking thoughtful and relevant questions during the interview process can help candidates better understand the role and demonstrate their interest in the position.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant skills and experience for this role
  • Prepare for behavioral interview questions that focus on your leadership and strategic planning skills
  • Research Absa Group and the financial services industry to demonstrate your knowledge and enthusiasm
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.