Assistant Communications Manager

📌 Core Information

🔹 Job Title: Assistant Communications Manager

🔹 Company: ARI

🔹 Location: Charlotte, NC

🔹 Job Type: Full-Time

🔹 Category: Marketing Services

🔹 Date Posted: April 23, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and executing promotional sales solutions
• Leading and managing a team of sales professionals
• Maintaining communication with partners, clients, and consumers
• Assisting in talent acquisition and headhunting

ASSUMPTION: This role requires strong leadership, communication, and sales skills. The ideal candidate will have experience in sales, marketing, and customer service, with a focus on teamwork and leadership.

📋 Key Responsibilities

✅ Develop, execute, and oversee promotional sales solutions to ensure customer satisfaction, quota attainment, proper handling of customer complaints, and lead a highly-skilled, vibrant team of sales professionals.

✅ Use fact-based and value-based selling tools when engaging customers to drive sales and engagement and reduce account cancellations.

✅ Assist the Senior Key Account Manager in developing strong working partnerships with fellow industry leaders and client executives.

✅ Stay current on products, services, and promotions available. Use your book of business to create cross-selling opportunities when new items are made available.

✅ Assist the Talent Acquisition department in actively searching for the industry's top talent through headhunting, candidate sourcing, and virtual career fairs.

✅ Work directly with and maintain constant communication with partners, clients, and consumers across the local region.

✅ Support and represent our company’s standards, core values, and purpose, inside and outside of work hours.

ASSUMPTION: This role involves a high level of customer interaction and requires strong communication and leadership skills.

🎯 Required Qualifications

Education: Bachelor's degree in Business, Marketing, or a related field

Experience: 2-5 years of experience in sales, marketing, or a related field

Required Skills:

• Proven sales and leadership experience
• Excellent communication and interpersonal skills
• Strong organizational and time management skills
• Ability to work independently and in a team environment
• Proficiency in Microsoft Office Suite

Preferred Skills:

• Experience with CRM software
• Bilingual or multilingual skills

ASSUMPTION: While not explicitly stated, having experience with CRM software and being bilingual or multilingual could be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $58,000 - $68,000 per year

Benefits:

• Health, dental, and vision insurance
• 401(k) plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee assistance program

Working Hours: Full-time, Monday-Friday, 8:30am-5:30pm (with flexibility for evening and weekend events as needed)

ASSUMPTION: The salary range provided is an estimate based on industry standards for a role of this level and location.

📌 Applicant Insights

🔍 Company Context

Industry: ARI is a premier business consulting firm specializing in e-commerce, home delivery, telecommunications, clean energy, and smart home technology. They partner with industry giants on a national level.

Company Size: ARI is a small company with 11-50 employees, providing a close-knit work environment where individual contributions can make a significant impact.

Founded: ARI was founded in 2014 and has since grown to become a leading player in its industry.

Company Description:

• AIM is dedicated to nurturing business expansion and creating pathways for progress
• They provide regional excellence with a national reach
• Their expertise spans various industries, making them a versatile partner for clients

Company Specialties:

• E-commerce
• Home delivery
• Telecommunications
• Clean energy
• Smart home technology

Company Website: ariimperialmarketing.com

ASSUMPTION: ARI's focus on regional excellence with a national reach provides opportunities for growth and exposure to diverse industries.

📊 Role Analysis

Career Level: This role is suitable for an early to mid-career professional with 2-5 years of experience in sales, marketing, or a related field.

Reporting Structure: The Assistant Communications Manager will report directly to the Senior Key Account Manager and will oversee a team of sales professionals.

Work Arrangement: This role is on-site, with flexibility for evening and weekend events as needed.

Growth Opportunities:

• Potential advancement to a Senior Key Account Manager role
• Expansion of responsibilities based on company growth and client needs
• Opportunities to work with diverse industries and clients

ASSUMPTION: ARI's focus on growth and expansion provides opportunities for career advancement and skill development.

🌍 Location & Work Environment

Office Type: ARI's office is located in Charlotte, NC, and offers a professional and collaborative work environment.

Office Location(s): 205 Regency Executive Park Dr, STE 310, Charlotte, NC 28217

Geographic Context:

• Charlotte is the largest city in North Carolina and the 17th-most populous city in the United States
• The city is known for its vibrant arts and culture scene, as well as its professional sports teams
• Charlotte offers a diverse range of neighborhoods and suburbs, with housing options to fit various budgets and preferences

Work Schedule: Full-time, Monday-Friday, 8:30am-5:30pm (with flexibility for evening and weekend events as needed)

ASSUMPTION: ARI's location in Charlotte provides opportunities for professional growth and a high quality of life.

💼 Interview & Application Insights

Typical Process:

• Initial phone or video screen to assess qualifications and cultural fit
• In-person or virtual interview with the hiring manager to discuss the role and company in more detail
• Final interview with key stakeholders to assess fit and make a hiring decision

Key Assessment Areas:

• Sales and leadership experience
• Communication and interpersonal skills
• Problem-solving and decision-making abilities
• Cultural fit and alignment with ARI's values

Application Tips:

• Tailor your resume and cover letter to highlight your sales, marketing, and leadership experience
• Be prepared to discuss your experience with CRM software and any bilingual or multilingual skills
• Research ARI's company culture and be ready to discuss how your values align with theirs

ATS Keywords: Sales, Marketing, Customer Service, Retail, Teamwork, Training, Campaigns, Leadership, Communication, Outreach, Advertising, Sports, Teaching, Entrepreneurship, Customer Acquisitions, Business, Internship, Clients, Team Sports, Advertising

ASSUMPTION: ARI's application process is designed to assess candidates' qualifications and cultural fit, with a focus on sales and leadership experience.

🛠️ Tools & Technologies

• Microsoft Office Suite
• CRM software (specific platform not mentioned)

ASSUMPTION: While not explicitly stated, proficiency in Microsoft Office Suite and experience with CRM software are likely required for this role.

👔 Cultural Fit Considerations

Company Values:

• Regional excellence with a national reach
• Versatility and adaptability
• Strong client relationships

Work Style:

• Collaborative and team-oriented
• Results-driven and focused on customer satisfaction
• Adaptable and able to work independently or in a team environment

Self-Assessment Questions:

• Do you have strong sales and leadership experience?
• Are you comfortable working in a collaborative and team-oriented environment?
• Are you adaptable and able to work independently or in a team environment?

ASSUMPTION: ARI values candidates who are results-driven, adaptable, and able to work well in a team environment.

⚠️ Potential Challenges

• Managing a team of sales professionals and ensuring quota attainment
• Maintaining constant communication with partners, clients, and consumers
• Staying current on products, services, and promotions available
• Working flexible hours, including evenings and weekends as needed

ASSUMPTION: This role requires strong leadership and communication skills, as well as the ability to work flexible hours as needed.

📈 Similar Roles Comparison

• This role is similar to a Sales Manager or Account Executive position, but with a focus on internal resources and promotional sales solutions
• ARI's focus on regional excellence with a national reach provides opportunities for growth and exposure to diverse industries
• Career paths in this field may include advancement to a Senior Key Account Manager role or expansion of responsibilities based on company growth and client needs

ASSUMPTION: This role is similar to other sales management positions, but with a unique focus on internal resources and promotional sales solutions.

📝 Sample Projects

• Developing and executing a promotional sales campaign to drive customer engagement and reduce account cancellations
• Assisting in the hiring and onboarding of new sales team members
• Creating cross-selling opportunities by staying current on products, services, and promotions available

ASSUMPTION: These sample projects are designed to assess candidates' sales, leadership, and communication skills, as well as their ability to work independently and in a team environment.

❓ Key Questions to Ask During Interview

• What are the key priorities for this role in the first 90 days?
• How does ARI support the growth and development of its employees?
• What is the company culture like, and how does this role fit into the organization's overall goals?
• What are the biggest challenges facing the sales team currently, and how can this role help address them?
• What opportunities are there for career growth and advancement within ARI?

ASSUMPTION: These interview questions are designed to assess candidates' understanding of the role and their fit with ARI's company culture and goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your sales, marketing, and leadership experience
• Prepare for your interview by researching ARI's company culture and values, and be ready to discuss your experience with CRM software and any bilingual or multilingual skills
• Follow up with the hiring manager after your interview to express your interest in the role and reiterate your qualifications

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.