Assistant Communications Manager

📌 Core Information

🔹 Job Title: Assistant Communications Manager

🔹 Company: ARI

🔹 Location: Charlotte, NC

🔹 Job Type: Full-time

🔹 Category: Marketing & Communications

🔹 Date Posted: April 7, 2025

🔹 Experience Level: 2-5 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Developing and executing promotional sales solutions
• Leading a team of sales professionals
• Maintaining communication with partners and clients
• Supporting the Senior Key Account Manager in developing client partnerships

ASSUMPTION: This role requires a balance of strategic planning and hands-on execution, with a strong focus on customer satisfaction and team leadership.

📋 Key Responsibilities

✅ Develop, execute, and oversee promotional sales solutions to ensure complete customer satisfaction, quota attainment, proper handling of customer complaints, and lead a highly-skilled, vibrant team of sales professionals.

✅ Use fact-based and value-based selling tools when engaging customers to drive sales and engagement and reduce account cancellations.

✅ Assist the Senior Key Account Manager in developing strong working partnerships with fellow industry leaders and client executives.

✅ Stay current on products, services, and promotions available. Use your book of business to create cross-selling opportunities when new items are made available.

✅ Assist the Talent Acquisition department in actively searching for the industry's top talent through headhunting, candidate sourcing, and virtual career fairs.

✅ Work directly with and maintain constant communication with partners, clients, and consumers across the local region.

✅ Support and represent our company’s standards, core values, and purpose, inside and outside of work hours.

ASSUMPTION: This role requires a high level of organization, strong communication skills, and the ability to balance multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Business, or a related field

Experience: 2-5 years of experience in sales, marketing, or a related field

Required Skills:

• Proven sales experience and a track record of achieving or exceeding sales targets
• Excellent communication and interpersonal skills
• Strong leadership and team management skills
• Ability to work independently and in a team environment
• Proficiency in Microsoft Office Suite and CRM software

Preferred Skills:

• Experience in the marketing or advertising industry
• Fluency in Spanish

ASSUMPTION: Candidates with experience in sales, marketing, customer service, and team leadership will be well-suited for this role.

💰 Compensation & Benefits

Salary Range: $56,000 - $65,000 per year

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan with company match
• Paid time off (vacation, sick, and holidays)
• Employee discounts on products and services

Working Hours: Full-time, Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for client needs

ASSUMPTION: The salary range is based on industry standards for a role of this level in the Charlotte, NC area.

📌 Applicant Insights

🔍 Company Context

Industry: Marketing Services

Company Size: 11-50 employees

Founded: 2024

Company Description:

• AIM is a premier business consulting firm renowned for its regional excellence
• Our steadfast dedication to nurturing business expansion and creating pathways for progress has propelled us to the forefront of leadership on a national level
• Our expertise spans e-commerce, home delivery, telecommunications, clean energy, and smart home technology, making us a versatile partner for industry giants

Company Specialties:

• Business Consulting
• Marketing & Advertising
• Sales & Customer Acquisition

Company Website: ariimperialmarketing.com

ASSUMPTION: ARI is a growing company with a strong focus on regional expansion and client success.

📊 Role Analysis

Career Level: Mid-level

Reporting Structure: Reports directly to the Senior Key Account Manager

Work Arrangement: On-site, with some flexibility for client needs

Growth Opportunities:

• Potential advancement to a full Communications Manager role
• Expansion of responsibilities based on company growth and client needs
• Opportunities to work with and learn from industry leaders

ASSUMPTION: This role offers opportunities for professional growth and development within the company.

🌍 Location & Work Environment

Office Type: Modern, professional office space

Office Location(s): 205 Regency Executive Park Dr, STE 310, Charlotte, NC 28217

Geographic Context:

• Charlotte, NC is the largest city in the state and serves as a major hub for business, finance, and culture in the Southeast
• The office is located in the Regency Executive Park, a convenient and accessible location with ample parking
• The area offers a variety of dining, shopping, and entertainment options

Work Schedule: Full-time, Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for client needs

ASSUMPTION: The office environment is professional and collaborative, with a strong focus on teamwork and communication.

💼 Interview & Application Insights

Typical Process:

• Phone or video screen with the Hiring Manager
• In-person interview with the Hiring Manager and a member of the Senior Leadership Team
• Final interview with the CEO

Key Assessment Areas:

• Sales and communication skills
• Leadership and team management skills
• Problem-solving and analytical skills
• Cultural fit and alignment with company values

Application Tips:

• Highlight your sales experience and achievements in your resume and cover letter
• Tailor your application to demonstrate your understanding of the role and the company
• Prepare examples of your sales strategies and successes to discuss during the interview

ATS Keywords: Sales, Marketing, Customer Service, Teamwork, Leadership, Communication, Outreach, Advertising, Training, Campaigns, Customer Acquisitions, Business, Internship, Clients, Team Sports, Entrepreneurship

ASSUMPTION: The application process is designed to assess your sales skills, leadership potential, and cultural fit with the company.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, PowerPoint)
• CRM software (e.g., Salesforce, HubSpot, Zoho CRM)
• Project management tools (e.g., Asana, Trello, Microsoft Project)

ASSUMPTION: Proficiency in Microsoft Office Suite and CRM software is essential for success in this role.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Collaboration
• Innovation
• Accountability

Work Style:

• Fast-paced and dynamic
• Results-driven and focused on achieving sales targets
• Collaborative and team-oriented
• Adaptable and responsive to client needs

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic sales environment?
• Are you a strong communicator with excellent interpersonal skills?
• Do you have a proven track record of achieving or exceeding sales targets?
• Are you comfortable working in a team and collaborating with others to achieve common goals?

ASSUMPTION: ARI values a strong work ethic, a focus on results, and a commitment to collaboration and teamwork.

⚠️ Potential Challenges

• Managing a team of sales professionals and ensuring their success
• Balancing multiple priorities and deadlines
• Adapting to the unique needs and preferences of diverse clients
• Staying current on industry trends and developments

ASSUMPTION: This role presents unique challenges and opportunities for growth and development.

📈 Similar Roles Comparison

• Compared to other Assistant Communications Manager roles, this position offers a broader range of responsibilities and opportunities for growth
• ARI's focus on regional expansion and client success sets it apart from other marketing and advertising firms
• This role offers the opportunity to work with and learn from industry leaders, providing a strong foundation for future career growth

ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the industry.

📝 Sample Projects

• Developing and executing a promotional sales campaign for a new client
• Creating and implementing a customer retention strategy to reduce account cancellations
• Assisting in the recruitment and onboarding of new sales team members

ASSUMPTION: These sample projects are designed to provide a sense of the day-to-day responsibilities and challenges of the role.

❓ Key Questions to Ask During Interview

• What are the most significant challenges facing the sales team currently, and how can this role help address them?
• How does ARI support the professional development and growth of its employees?
• What is the company's strategy for expanding its client base and growing its business in the coming years?
• How does ARI foster a culture of collaboration and teamwork among its employees?
• What are the most important qualities and skills for success in this role, according to the Hiring Manager?

ASSUMPTION: These interview questions are designed to provide insight into the company's culture, priorities, and expectations for the role.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your sales experience and achievements
• Prepare examples of your sales strategies and successes to discuss during the interview
• Follow up with the Hiring Manager one week after submitting your application to express your continued interest in the role

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.