📌 Core Information
🔹 Job Title: Assistant Community Manager
🔹 Company: Havenpark Communities
🔹 Location: Sanger, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 7, 2025
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting with planning and coordinating community events, activities, and projects
- Handling routine office work and administrative duties for the community
- Cultivating resident satisfaction and addressing resident issues with care and urgency
- Managing collections, sales and leasing, and work orders
ASSUMPTION: This role requires a balance of administrative tasks, resident interaction, and project coordination. The ideal candidate will be organized, detail-oriented, and possess strong communication skills.
📋 Key Responsibilities
✅ Resident Relations (~40% of time):
- Cultivate resident satisfaction within your community
- Address resident issues with care and urgency
- Plan and execute community events as directed by the Community Manager
✅ Collections (~40% of time):
- Prepare bills and statements for approval by the Community Manager
- Ensure all rent is collected on time
- Complete all legal action and notices required in compliance with State and Fair Housing Standards
✅ Sales and Leasing (~10% of time):
- Assist in ensuring all homes are ready to be occupied within Havenpark expectations
- Assist CM and SLA with document preparation or coordination for new move-ins or lease renewal
✅ Work Orders (~10% of time):
- Manage work orders to ensure all rental work orders are completed within 48 hours of receipt
ASSUMPTION: This role may require occasional travel to other communities for events or training.
🎯 Required Qualifications
Education: High school diploma or GED
Experience: 1 year of experience in property management
Required Skills:
- Strong communication and interpersonal skills
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office Suite
- Basic knowledge of property management principles
Preferred Skills:
- Bilingual (Spanish/English)
- Experience with property management software
ASSUMPTION: While not explicitly stated, having a clean driving record and reliable transportation may be required for this role.
💰 Compensation & Benefits
Salary Range: $30,000 - $35,000 per year (Based on industry standards for Assistant Community Managers in Texas)
Benefits:
- Competitive salary
- Comprehensive health benefits
- Generous PTO
- Paid holidays
- 401(k) with 6% company match
- Opportunities to learn, develop, and sharpen skills
Working Hours: Full-time, Monday-Friday, with occasional weekend or evening hours for events or emergencies
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and performance.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically manufactured home communities
Company Size: 201-500 employees (According to LinkedIn)
Founded: 2015
Company Description:
- Havenpark Communities is an operator and developer of manufactured home communities
- They strive to make caring communities attainable for responsible residents across America
- The company believes in respectful and professional management, well-maintained communities, and attainable homeownership
Company Specialties:
- Real Estate
- Manufactured Home Communities
- Property Management
Company Website: havenparkcommunities.com
ASSUMPTION: Havenpark Communities is a growing company with a focus on providing quality and affordable manufactured homes in desirable communities across the United States.
📊 Role Analysis
Career Level: Entry-level to mid-level
Reporting Structure: This role reports directly to the Community Manager
Work Arrangement: On-site, with occasional travel required
Growth Opportunities:
- Potential advancement to Community Manager or other leadership roles within the company
- Opportunities to learn and develop skills in property management and community development
- Possibility to work with and learn from experienced professionals in the industry
ASSUMPTION: This role offers opportunities for growth and development within the company, as Havenpark Communities continues to expand its portfolio of communities.
🌍 Location & Work Environment
Office Type: On-site, with a focus on community engagement
Office Location(s): Sanger, TX
Geographic Context:
- Sanger is a small city located in Denton County, Texas
- The community is approximately 45 minutes north of Dallas
- The area offers a mix of urban and rural living, with easy access to nearby cities and outdoor recreation
Work Schedule: Full-time, with occasional weekend or evening hours for events or emergencies
ASSUMPTION: The work environment is community-focused, with a strong emphasis on resident satisfaction and community engagement.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening
- In-person interview with the Community Manager and/or other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication and interpersonal skills
- Organizational skills and attention to detail
- Problem-solving and decision-making abilities
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your experience with resident relations, collections, and event planning
- Demonstrate your enthusiasm for the company's mission and values
ATS Keywords: Assistant Community Manager, Property Management, Resident Relations, Collections, Event Planning, Administrative Duties, Customer Service
ASSUMPTION: The application process may vary depending on the specific needs of the community and the candidate pool.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management software (e.g., AppFolio, Buildium, Yardi)
- Communication tools (e.g., email, phone, text messaging)
ASSUMPTION: The specific tools and technologies used may vary depending on the community's needs and the company's standards.
👔 Cultural Fit Considerations
Company Values:
- Respect
- Grit
- Collaboration
- Stewardship
- Boldness
Work Style:
- Community-focused and resident-centric
- Team-oriented and collaborative
- Adaptable and responsive to changing needs
- Results-driven and committed to excellence
Self-Assessment Questions:
- Do you have strong communication and interpersonal skills, with a genuine desire to help others?
- Are you organized, detail-oriented, and able to manage multiple tasks and priorities effectively?
- Do you thrive in a community-focused environment and enjoy working with residents to improve their living experience?
ASSUMPTION: Candidates who align with Havenpark Communities' values and work style will be more likely to succeed in this role and contribute to the company's mission.
⚠️ Potential Challenges
- Dealing with difficult or upset residents and finding creative solutions to their problems
- Managing multiple priorities and deadlines, sometimes with limited resources
- Occasional travel to other communities for events or training, which may require flexibility in scheduling
- Working in a fast-paced, growing company that may have changing priorities and expectations
ASSUMPTION: These challenges can be overcome with strong communication, problem-solving skills, and a commitment to the company's mission and values.
📈 Similar Roles Comparison
- This role is similar to a Leasing Consultant or Leasing Agent, but with a broader range of responsibilities and a focus on community management
- Compared to a Community Manager, this role has a more limited scope of responsibilities and may have less autonomy
- This role offers opportunities for growth and development within the company, as Havenpark Communities continues to expand its portfolio of communities
ASSUMPTION: Candidates should consider their career goals and preferences when comparing this role to similar positions in the industry.
📝 Sample Projects
- Planning and executing a community-wide event, such as a holiday party or family fun day
- Developing and implementing a resident engagement program to improve satisfaction and retention
- Assisting with the preparation and coordination of documents for new move-ins or lease renewals
ASSUMPTION: These sample projects are intended to provide a sense of the types of tasks and responsibilities associated with this role. The specific projects and initiatives may vary depending on the community's needs and the company's priorities.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role support the company's mission and values, and how can I contribute to them?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the most important qualities and skills for success in this role, and how can I demonstrate them during the interview process?
ASSUMPTION: These questions are intended to help candidates better understand the role, the company, and the opportunities for growth and development. Candidates should tailor their questions to their specific interests and concerns.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your experience with resident relations, collections, and event planning
- Demonstrate your enthusiasm for the company's mission and values
- Follow up with the hiring manager within one week of submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
