Assistant Community Manager

📌 Core Information

🔹 Job Title: Assistant Community Manager

🔹 Company: TM ASSOCIATES MANAGEMENT INC

🔹 Location: Jupiter, FL, United States

🔹 Job Type: On-site, Full-time

🔹 Category: Real Estate

🔹 Date Posted: April 15, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Providing exceptional customer service to tenants
• Assisting the Community Manager in various tasks to maintain high occupancy rates
• Coordinating daily activities with the Site Manager
• Performing inspections, rent collection, and resident activities

ASSUMPTION: This role requires a high level of customer service skills and attention to detail, as well as the ability to multitask and prioritize tasks effectively.

📋 Key Responsibilities

✅ Ensure tenants receive prompt, efficient, courteous, and quality service

✅ Maintain high occupancy rates by achieving and maintaining close to 100% occupancy

✅ Assist Community Manager with recertifications, inspections, and maintenance staff direction

✅ Greet site visitors and residents, and assist with rent collection and record keeping

✅ Perform site errands, including trips to banks, stores, and other vendors

✅ Maintain necessary administrative records of purchases and site activity files

✅ Attend mandatory meetings and seminars

ASSUMPTION: This role involves a significant amount of customer interaction and administrative tasks, requiring strong communication and organizational skills.

🎯 Required Qualifications

Education: High school diploma or equivalent required

Experience: 0-2 years of experience in a similar role or related field

Required Skills:

• Strong communication skills, both oral and written in English
• Basic arithmetic skills
• Valid driver's license with an acceptable driving record
• Reliable transportation for site errands
• Ability to work independently and in a team environment
• Proficiency in Microsoft Office Suite

Preferred Skills:

• Experience in property management or a related field
• Bilingual or multilingual skills

ASSUMPTION: While a high school diploma is the minimum requirement, candidates with some college education or relevant certifications may have an advantage.

💰 Compensation & Benefits

Salary Range: $30,000 - $35,000 per year (Based on industry standards for entry-level property management roles in Jupiter, FL)

Benefits:

• Full medical, dental, and vision insurance at an affordable rate on the first day after the first full calendar month of employment
• 401K match program with eligibility to start contributing on the first day of employment

Working Hours: Full-time, 40 hours per week, with the possibility of occasional overtime

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically residential property management

Company Size: 201-500 employees, providing a medium-sized company environment with opportunities for growth and development

Founded: 1978, with over 40 years of experience in the industry

Company Description:

• TM Associates Management, Inc. (TMAM) is one of the mid-Atlantic area's most reputable full-service residential property management companies, with over 10,000 units under management
• TMAM excels in the management of conventional and affordable housing, with LIHTC, HUD, USDA-RD, and/or Bond financing
• The company takes pride in its employees and offers training, benefits, and leadership opportunities

Company Specialties:

• Conventional and affordable housing management
• LIHTC, HUD, USDA-RD, and Bond financing

Company Website: http://www.tmamgroup.com

ASSUMPTION: TM Associates Management, Inc. is a well-established company with a strong reputation in the real estate industry, offering opportunities for career growth and development.

📊 Role Analysis

Career Level: Entry-level to mid-level, with opportunities for growth and advancement within the company

Reporting Structure: The Assistant Community Manager reports directly to the Site Manager and receives direction and instruction from them

Work Arrangement: On-site, full-time position with the possibility of occasional overtime

Growth Opportunities:

• Advancement to Community Manager or other management roles
• Expanding responsibilities and taking on more complex tasks
• Cross-training and development opportunities within the company

ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to gain valuable experience in the property management industry.

🌍 Location & Work Environment

Office Type: On-site, with the primary work location being the property where the Assistant Community Manager is assigned

Office Location(s): Jupiter, FL, United States

Geographic Context:

• Jupiter is a town in Palm Beach County, Florida, with a population of approximately 65,000 people
• The town is known for its beaches, boating, and outdoor activities
• Jupiter offers a mix of urban and suburban living, with easy access to nearby cities such as West Palm Beach and Miami

Work Schedule: Full-time, with a standard workweek of 40 hours, Monday through Friday, with the possibility of occasional overtime

ASSUMPTION: The work environment for this role is primarily on-site, with the Assistant Community Manager spending most of their time at the assigned property, interacting with tenants and visitors.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the Site Manager and/or Human Resources
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills and ability to handle tenant concerns
• Administrative and organizational skills
• Communication and teamwork skills
• Problem-solving abilities and attention to detail

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills for this role
• Demonstrate your customer service experience and any relevant property management or administrative experience
• Showcase your strong communication skills and ability to work independently and in a team environment

ATS Keywords: Customer Service, Tenant Relations, Property Management, Record Keeping, Administrative Tasks, Team Coordination, Problem Solving, Attention to Detail, Basic Arithmetic

ASSUMPTION: The application process for this role may vary depending on the specific needs of the company and the candidate pool.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, Outlook)
• Property management software (specific software may vary depending on the company)
• Smartphone or tablet for communication and record-keeping purposes

ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company and the property management software they use.

👔 Cultural Fit Considerations

Company Values:

• Knowledge: TMAM is committed to continuous learning and improvement
• Investment: TMAM invests in its employees, properties, and communities
• Transformation: TMAM strives to create positive change and impact

Work Style:

• Customer-focused: TMAM prioritizes exceptional customer service
• Team-oriented: TMAM values collaboration and teamwork
• Adaptable: TMAM expects employees to be flexible and adaptable to changing circumstances

Self-Assessment Questions:

• Do you have strong customer service skills and a passion for helping others?
• Are you organized, detail-oriented, and able to manage multiple tasks simultaneously?
• Do you work well in a team environment and have strong communication skills?

ASSUMPTION: TM Associates Management, Inc. values employees who are customer-focused, team-oriented, and adaptable, with a strong work ethic and a commitment to continuous learning and improvement.

⚠️ Potential Challenges

• Dealing with difficult or upset tenants and finding solutions to their concerns
• Managing multiple tasks and priorities simultaneously
• Working independently and taking initiative in a fast-paced environment
• Adapting to changes in company policies, procedures, or software

ASSUMPTION: While this role offers many opportunities for growth and development, it also presents challenges that require strong communication, problem-solving, and adaptability skills.

📈 Similar Roles Comparison

• Assistant Community Manager vs. Leasing Consultant: Both roles involve customer service and tenant relations, but the Assistant Community Manager has more administrative and record-keeping responsibilities
• Assistant Community Manager vs. Property Manager: The Assistant Community Manager reports to the Property Manager and assists them with various tasks, while the Property Manager has overall responsibility for the property and its management
• Assistant Community Manager vs. Maintenance Technician: The Assistant Community Manager focuses on tenant relations and administrative tasks, while the Maintenance Technician is responsible for maintaining the physical property and its systems

ASSUMPTION: While this role shares some similarities with other property management roles, it has unique responsibilities and requirements that set it apart.

📝 Sample Projects

• Assisting with the recertification process for tenants, ensuring all necessary documentation is collected and submitted accurately and on time
• Conducting regular inspections of the property, including buildings, grounds, and physical appearance, and documenting any issues or concerns
• Assisting with the planning and execution of resident events and activities, such as holiday parties, community gatherings, or educational workshops

ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities of the Assistant Community Manager and the skills and knowledge required to perform them effectively.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does this role support the overall goals and objectives of the company?
• What opportunities are there for growth and development within the company?
• How does the company support work-life balance for its employees?
• What is the typical career path for someone in this role, and what steps can I take to advance my career within the company?

ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and your commitment to success.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills for this role
• Prepare for the interview by researching the company and practicing common interview questions and answers
• Follow up with the hiring manager after the interview to express your appreciation and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.