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Assistant Community Manager

Fairfield Residential
Full-time
On-site
Houston, Texas, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Assistant Community Manager

πŸ”Ή Company: Fairfield Residential

πŸ”Ή Location: Houston, Texas

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Managing property accounting and reporting
  • Leasing apartments and promoting resident satisfaction
  • Mentoring the leasing team and working closely with the Community Manager
  • Ensuring revenue and profit targets are met while maintaining high standards for customer service

ASSUMPTION: This role requires a balance of financial management, customer service, and team leadership skills. The ideal candidate will have experience in residential leasing, sales, or property management and be comfortable using property management software like Yardi.

πŸ“‹ Key Responsibilities

βœ… Maintain all property accounting and reporting, including collecting and posting rent, financial and leasing reports, month end, pre close, bank deposits, and ensuring a balanced rent roll.

βœ… Prepare monthly close-out and financial reports, process invoices for payment, collect rent, fees, and other payments, complete bank deposits, dispositions, and account reconciliations.

βœ… Use property management software such as Yardi to record, track, and report on all financial workings of the community.

βœ… Lease apartments, promote resident satisfaction and retention, and take appropriate action to resolve and address service issues.

βœ… Cheer, lead, and mentor the leasing team, and work closely with the Community Manager regarding all property operations.

ASSUMPTION: The Assistant Community Manager will be expected to handle a variety of tasks, from financial management to customer service and team leadership. Strong organizational skills and the ability to multitask are crucial for success in this role.

🎯 Required Qualifications

Education: High school diploma or equivalent required.

Experience: Minimum of one year of residential leasing, sales, and/or property management experience required. Experience in leadership and supervising a staff preferred.

Required Skills:

  • Strong knowledge of Microsoft Outlook, Word, and Excel
  • Strong math and accounting skills
  • Understanding of financial statements (budget, financial reports, accounting information, etc.)
  • Strong understanding of federal, state, and local fair housing laws and provisions
  • Proficiency in Yardi or other related property management accounting software

Preferred Skills:

  • Experience using Yardi or other related property management accounting software

ASSUMPTION: While a bachelor's degree in a related field is not explicitly required, it may be beneficial for candidates seeking to advance their careers in property management.

πŸ’° Compensation & Benefits

Salary Range: $22.00 - $25.00 per hour. This position is non-exempt; the range above reflects hourly rates.

Benefits:

  • Paid time off, paid holidays and sick days, paid time off for volunteering activities (optional)
  • Matched 401(k)
  • Medical, dental & vision insurance
  • Flexible spending account
  • Life insurance

Working Hours: Full-time position with a flexible schedule, including weekends, evenings, and some holidays.

ASSUMPTION: The salary range provided is based on the company's estimated rate of pay and may vary depending on the candidate's skills, education, and experience. The benefits listed are subject to change and may be contingent upon meeting eligibility requirements.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Fairfield Residential is a vertically integrated real estate operator and investment manager in the multifamily sector. They specialize in new construction, acquisitions, and property management.

Company Size: Fairfield Residential has 1,001-5,000 employees, making it a mid-sized company. This size allows for ample opportunities for growth and collaboration among associates.

Founded: Fairfield Residential was founded in 1985 and has since grown to become one of the top multifamily housing owners, developers, and property managers in the U.S.

Company Description:

  • Fairfield is a vertically integrated real estate operator and investment manager in the multifamily sector
  • They offer in-house development, construction, acquisition, property, and asset management services
  • Fairfield strives to enhance vibrant neighborhoods, deliver attractive returns, work collaboratively, and make meaningful, sustainable contributions to their communities

Company Specialties:

  • New construction - apartment homes
  • University student housing
  • Tax credit affordable housing properties
  • Redeveloped Apartment homes
  • Mixed-use and transit-oriented attached housing communities
  • Multifamily housing
  • Apartments
  • Apartment Homes
  • Acquisitions
  • Property Management

Company Website: http://www.fairfieldresidential.com/

ASSUMPTION: Fairfield Residential's focus on multifamily housing and commitment to enhancing communities make it an attractive employer for candidates interested in real estate and property management.

πŸ“Š Role Analysis

Career Level: The Assistant Community Manager role is an entry-level to mid-level position in property management. It offers opportunities for growth and advancement within the company.

Reporting Structure: This role reports directly to the on-site Community Manager and works closely with the leasing team.

Work Arrangement: This is a full-time, on-site position with a flexible schedule. Associates may be required to work weekends, evenings, and some holidays.

Growth Opportunities:

  • Successful Assistant Community Managers may be promoted to more senior positions on the Property Management team
  • Fairfield Residential offers opportunities for growth and advancement within the company

ASSUMPTION: The Assistant Community Manager role is an excellent opportunity for candidates seeking to establish a career in property management and real estate.

🌍 Location & Work Environment

Office Type: The Assistant Community Manager will work on-site at the East Bend Apartments community in Houston, Texas.

Office Location(s): 269 East Bend Drive, Houston, TX 77080

Geographic Context:

  • Houston is the fourth most populous city in the United States and the most populous city in Texas
  • The city is known for its diverse economy, with strengths in energy, aeronautics, and healthcare
  • Houston offers a range of cultural and recreational activities, including museums, parks, and sports teams

Work Schedule: Full-time, with a flexible schedule that may include weekends, evenings, and some holidays.

ASSUMPTION: The Assistant Community Manager role requires a flexible schedule and the ability to work effectively in a fast-paced, customer-facing environment.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Submit your application through the provided link
  • Complete a phone or video screening with the hiring manager
  • Participate in an on-site or virtual interview with the Community Manager and other team members
  • Receive a job offer and complete onboarding

Key Assessment Areas:

  • Financial management skills, including accounting and reporting
  • Customer service and sales abilities
  • Leadership and team management skills
  • Understanding of fair housing laws and regulations

Application Tips:

  • Highlight your relevant experience in residential leasing, sales, or property management
  • Include any experience with Yardi or other property management software in your resume
  • Tailor your cover letter to the specific requirements and responsibilities of the Assistant Community Manager role

ATS Keywords: Residential Leasing, Sales, Property Management, Accounting, Financial Reporting, Yardi, Microsoft Outlook, Microsoft Word, Microsoft Excel, Math Skills, Fair Housing Laws, Teamwork, Mentoring, Marketing, Resident Retention

ASSUMPTION: Applicants should tailor their resumes and cover letters to highlight their relevant experience and skills for the Assistant Community Manager role.

πŸ› οΈ Tools & Technologies

  • Yardi (property management software)
  • Microsoft Outlook, Word, and Excel

ASSUMPTION: Proficiency in Yardi and Microsoft Office Suite is required for this role. Candidates should be comfortable using these tools and willing to learn additional software as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Creating Better Living for Better Lives
  • Collaboration
  • Growth
  • Integrity
  • Responsibility

Work Style:

  • Customer-centric
  • Team-oriented
  • Adaptable and flexible
  • Results-driven

Self-Assessment Questions:

  • Do you have a strong commitment to customer service and a passion for creating better living experiences for residents?
  • Are you comfortable working in a fast-paced, team-oriented environment and collaborating with others to achieve common goals?
  • Do you have strong leadership and mentoring skills, and are you able to guide and support a leasing team?

ASSUMPTION: Candidates should assess their fit with Fairfield Residential's company values and work style before applying for the Assistant Community Manager role.

⚠️ Potential Challenges

  • The Assistant Community Manager role requires a flexible schedule, including weekends, evenings, and some holidays
  • Candidates must be comfortable handling a variety of tasks, from financial management to customer service and team leadership
  • The role may involve working with difficult residents or handling challenging situations, requiring strong problem-solving skills and professionalism
  • Fairfield Residential is a large company with a diverse range of properties and teams, which may present unique challenges and opportunities

ASSUMPTION: Candidates should carefully consider the potential challenges of the Assistant Community Manager role and assess their ability to thrive in a fast-paced, customer-facing environment.

πŸ“ˆ Similar Roles Comparison

  • The Assistant Community Manager role is similar to a Leasing Consultant or Leasing Agent position, but with additional responsibilities in property management and team leadership
  • Compared to other property management roles, the Assistant Community Manager position offers opportunities for growth and advancement within the company
  • This role may be a good fit for candidates interested in a career in real estate or property management, seeking to gain experience in a variety of areas

ASSUMPTION: Candidates should compare the Assistant Community Manager role to similar positions in the real estate and property management industries to ensure they are a good fit for their career goals.

πŸ“ Sample Projects

  • Developing and implementing a marketing campaign to increase apartment leases and occupancy rates
  • Analyzing financial reports and making data-driven decisions to improve property performance
  • Mentoring and training new leasing team members to ensure consistent and high-quality customer service

ASSUMPTION: The Assistant Community Manager role offers a variety of projects and initiatives to help candidates develop their skills and advance their careers in property management.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of the Assistant Community Manager role, and how can I best prepare for them?
  • How does the leasing team collaborate and support each other in achieving common goals?
  • What opportunities are there for growth and advancement within the Property Management team at Fairfield Residential?
  • How does Fairfield Residential support work-life balance for its employees, particularly in this role?
  • What are the most rewarding aspects of working as an Assistant Community Manager at Fairfield Residential?

ASSUMPTION: Candidates should ask thoughtful and insightful questions during the interview process to demonstrate their interest in the Assistant Community Manager role and their commitment to the company's success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight your relevant experience in residential leasing, sales, or property management, as well as any experience with Yardi or other property management software
  • Write a cover letter that demonstrates your understanding of the Assistant Community Manager role and your enthusiasm for the opportunity to contribute to Fairfield Residential's success
  • Prepare examples of your past achievements in leasing, marketing, or customer service to showcase your skills and qualifications
  • Follow up with the hiring manager one week after submitting your application to inquire about the status of your application and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.