- Job Title: Assistant Community Manager - Affordable
- Company: Fairfield Residential
- Location: San Antonio, Texas
- Job Type: Full-Time, On-Site
- Category: Real Estate, Property Management
- Date Posted: April 9, 2025
- Experience Level: Intermediate (2-5 years)
🚀 Job Overview
Key aspects of this role include:
- Managing property accounting and financial reporting
- Ensuring compliance with affordable housing regulations
- Providing exceptional customer service and sales support
- Collaborating with the Community Manager and leasing team
- Mentoring and leading leasing team members
ASSUMPTION: This role requires a strong balance of financial acumen, customer service skills, and leadership abilities. It's ideal for candidates seeking to advance their career in property management.
📋 Key Responsibilities
- Accounting & Bookkeeping:
- Maintain property accounting and reporting
- Prepare financial reports and process invoices
- Collect rent, fees, and other payments
- Complete bank deposits and account reconciliations
- Use property management software (Yardi) for financial tracking
- Affordable Compliance:
- Gather and follow up on income verifications for LIHTC and HUD programs
- Monitor income and rent limits, as well as utility allowances
- Prepare units for state required inspections
- Maintain positive relationship with local housing authority
- Customer Service & Sales:
- Lease apartments using leasing and sales experience
- Promote resident satisfaction and retention
- Address service issues and resolve complaints
- Teamwork:
- Mentor and lead leasing team members
- Collaborate with the Community Manager on property operations
ASSUMPTION: Successful candidates will have a proven track record in residential leasing, sales, and property management, with a strong focus on customer service and team leadership.
🎯 Required Qualifications
- Education: High school diploma or equivalent required
- Experience:
- Minimum of one year of residential leasing, sales, and/or property management experience required
- Minimum of one year of LIHTC experience required
- Experience in leadership and supervising a staff preferred
- Required Skills:
- Strong knowledge of Microsoft Outlook, Word, and Excel
- Strong math and accounting skills
- Understanding of financial statements (budget, financial reports, accounting information, etc.)
- Strong understanding of federal, state, and local fair housing laws and provisions
- Preferred Skills:
- Housing Credit Certified Professional (HCCP) Designation
- Knowledge of Low Income Housing Tax Credit (LIHTC)
- Knowledge of IRS 8823 guide and HUD 4350.3 manual
- Certified Occupancy Specialist (COS) or Certified Professional of Occupancy (CPO) designation (if HUD property)
- Assumption: Candidates with relevant certifications and experience in affordable housing compliance will have a competitive advantage.
💰 Compensation & Benefits
- Salary Range: $21.20 - $27.55 per hour (non-exempt position)
- Benefits:
- Paid time off, paid holidays, and sick days
- Matched 401(k)
- Medical, dental, and vision insurance
- Flexible spending account
- Life insurance
- Working Hours: Full-time, 40 hours per week, with flexible scheduling to include weekends, evenings, and some holidays
ASSUMPTION: The salary range is based on the midpoint price and may vary based on skills, education, and experience. Fairfield offers a comprehensive benefits package for full-time associates.
📌 Applicant Insights
🔍 Company Context
- Industry: Real Estate, Property Management
- Company Size: 1,001-5,000 employees
- Founded: 1985
- Company Description: Fairfield is a vertically integrated real estate operator and investment manager in the multifamily sector, offering in-house development, construction, acquisition, property, and asset management services. They strive to enhance vibrant neighborhoods, deliver attractive returns, work collaboratively, and make meaningful, sustainable contributions to their communities.
- Company Specialties: New construction, university student housing, tax credit affordable housing, redeveloped apartment homes, mixed-use and transit-oriented attached housing communities, multifamily housing, acquisitions, and property management
📊 Role Analysis
- Career Level: Intermediate (2-5 years)
- Reporting Structure: Reports to the on-site Community Manager
- Work Arrangement: On-site, full-time, with flexible scheduling
- Growth Opportunities: Successful candidates may be promoted to more senior positions on the Property Management team
ASSUMPTION: This role offers a clear path for career progression within Fairfield's property management team.
🌍 Location & Work Environment
- Office Type: On-site, with a focus on community engagement
- Office Location(s): San Antonio, Texas
- Geographic Context: San Antonio is the second-most populous city in Texas and the seventh-most populous city in the United States. It offers a diverse economy, rich cultural heritage, and a cost of living slightly below the national average.
- Work Schedule: Full-time, with flexible scheduling to include weekends, evenings, and some holidays
ASSUMPTION: The on-site work environment allows for direct interaction with residents and team members, fostering a collaborative and customer-focused atmosphere.
💼 Interview & Application Insights
- Typical Process: Application review, phone screen, in-person interview, and background check
- Key Assessment Areas: Financial acumen, customer service skills, leadership abilities, and cultural fit
- Application Tips:
- Tailor your resume and cover letter to highlight relevant experience in residential leasing, sales, and property management
- Prepare for behavioral interview questions focusing on problem-solving, teamwork, and customer service scenarios
- Familiarize yourself with Fairfield's company culture and values
🛠️ Tools & Technologies
- Yardi (property management software)
- Microsoft Office Suite (Outlook, Word, Excel)
👔 Cultural Fit Considerations
- Company Values: Fairfield values collaboration, growth, and a customer-centric mindset. They foster an open-dialogue environment that encourages idea sharing and personal growth.
- Work Style: Fairfield seeks associates who are proactive, detail-oriented, and committed to exceptional customer service. A strong work ethic and ability to thrive in a fast-paced environment are essential.
- Self-Assessment Questions:
- How do you handle challenging customer service situations?
- Describe a time when you had to balance multiple financial responsibilities and priorities.
- How do you approach mentoring and leading team members to achieve common goals?
ASSUMPTION: Candidates who align with Fairfield's company values and work style will be well-suited to this role and the company culture.
⚠️ Potential Challenges
- Balancing financial responsibilities with customer service and team leadership demands
- Maintaining compliance with affordable housing regulations and requirements
- Adapting to a fast-paced, on-site work environment with flexible scheduling
📈 Similar Roles Comparison
- Assistant Community Manager vs. Community Manager: The Assistant Community Manager role focuses more on day-to-day financial management and leasing support, while the Community Manager oversees the property's overall operations and strategic planning.
- Affordable Housing vs. Market-Rate Housing: Assistant Community Managers in affordable housing communities must maintain compliance with specific regulations and income restrictions, while those in market-rate communities focus on maximizing revenue and profit.
- Career Path: Successful Assistant Community Managers may progress to Community Manager, Regional Manager, or other senior roles within Fairfield's property management team.
📝 Sample Projects
- Preparing for and conducting state required inspections
- Implementing marketing campaigns to increase leasing activity
- Training and mentoring leasing team members on customer service and sales techniques
- Collaborating with the Community Manager to optimize property operations and budgeting
❓ Key Questions to Ask During Interview
- How does Fairfield support the professional growth and development of its property management team members?
- What are the most challenging aspects of managing a multifamily affordable housing community, and how can this role address them?
- How does Fairfield ensure compliance with affordable housing regulations and requirements?
- What opportunities exist for collaboration and idea sharing among Fairfield's property management team members?
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through [this link](https://ffres.wd1.myworkdayjobs.com/fairfieldcareers/job/San-Antonio-Texas/XMLNAME--Assistant-Community-Manager---Affordable_R0010117)
- Customize your resume and cover letter to highlight relevant experience and skills
- Prepare for interviews by researching Fairfield's company culture and values, and practicing your responses to behavioral interview questions
- Follow up with the hiring manager after your interview, expressing your interest in the role and any additional information you can provide
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
