📌 Core Information
🔹 Job Title: Assistant Community Manager - Ascension on the Bayou
🔹 Company: Greystar
🔹 Location: City Office Houston, Houston, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing daily financial transactions and reporting for the community
- Communicating with residents regarding payments, fees, and lease terms
- Processing vendor invoices and managing vendor relationships
- Assisting with evictions and move-outs, ensuring compliance with legal requirements
- Acting as on-site supervisor in the absence of the community manager
ASSUMPTION: This role requires a high level of attention to detail, strong communication skills, and the ability to work independently and as part of a team.
📋 Key Responsibilities
✅ Completes daily financial transactions and tasks related to the community's financial operation
✅ Operates property management software (Yardi/OneSite) to record, track, and report on all financial workings of the community
✅ Reviews resident files and accounting records to determine unpaid and/or late fees owed, communicates with residents regarding outstanding balances, and implements procedures for collecting on delinquencies
✅ Reviews and submits invoices from vendors, contractors, and service providers for payment, managing communication between the vendor/contractor, accounting, and the client/owner as needed
✅ Follows the Company’s established procedures related to evictions by following proper notice requirements, evicting residents, and representing the community as required in court hearings and eviction proceedings
✅ Processes resident move-outs by reviewing lease terms and notice requirements, applying appropriate deposit and lease cancellation fees, if applicable, and processing the disposition in accordance with established procedures and legal requirements
✅ Promotes resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner, and taking appropriate action to resolve and address service issues
✅ Acts as the on-site supervisor in the absence of the community manager by organizing and delegating daily work, coordinating maintenance and make-ready tasks with the maintenance supervisor, and managing the operation of the community in compliance with Company policies, procedures, and business practices
✅ Assists in managing the client/owner relationship by meeting with the owners, conducting community tours, providing updates and information about the community’s performance, and responding to owner requests as needed
ASSUMPTION: This role involves a mix of administrative, financial, and customer service tasks, requiring strong organizational skills and the ability to multitask.
🎯 Required Qualifications
Education: High school diploma or equivalent required; associate's degree in accounting, business, or a related field preferred
Experience: Previous experience in accounting, bookkeeping, or property management preferred but not required
Required Skills:
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
- Strong mathematical and analytical skills
- Excellent communication and interpersonal skills
- Ability to work independently and manage multiple tasks
- Proficiency in property management software (Yardi/OneSite) preferred
Preferred Skills:
- Bilingual (English/Spanish)
- Experience with property management software
- Knowledge of the local real estate market
ASSUMPTION: While previous experience in property management or accounting is preferred, the company may consider candidates with strong transferable skills and a willingness to learn.
💰 Compensation & Benefits
Salary Range: $17.50 - $22.00 per hour
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life Insurance benefits
- Generous Paid Time Off (15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays)
- 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter)
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy)
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans
- Charitable giving program and benefits
Working Hours: Full-time, Monday - Friday, 8:00 AM - 5:00 PM, with flexibility to work evenings, weekends, and holidays as needed
ASSUMPTION: The salary range provided is based on industry standards for entry-level accounting and property management positions in the Houston, TX area.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically rental housing, logistics, and life sciences
Company Size: 10,001+ employees, providing a large, established environment with opportunities for growth and career advancement
Founded: 1993, with over 27 years of experience in the real estate industry
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
- The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region
- Greystar is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: Greystar.com
ASSUMPTION: Greystar's extensive global presence and diverse service offerings provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Entry-level, with opportunities for advancement based on performance and tenure
Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and works closely with the maintenance supervisor and other on-site team members
Work Arrangement: On-site, with flexibility to work evenings, weekends, and holidays as needed
Growth Opportunities:
- Advancement to Community Manager or other management roles within the company
- Cross-functional opportunities within Greystar's diverse service offerings
- International assignments, as the company has a global presence
ASSUMPTION: Greystar's large employee base and diverse service offerings provide numerous opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site, with a professional and collaborative work environment
Office Location(s): City Office Houston, Houston, TX
Geographic Context:
- Houston, TX is the fourth most populous city in the United States, with a diverse and growing economy
- The city is home to a robust real estate market, with a strong demand for rental housing
- Houston has a humid subtropical climate, with mild winters and hot, humid summers
Work Schedule: Full-time, Monday - Friday, 8:00 AM - 5:00 PM, with flexibility to work evenings, weekends, and holidays as needed
ASSUMPTION: The on-site work environment provides opportunities for collaboration and professional growth, while the Houston location offers a dynamic and diverse real estate market.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills and ability to work independently
- Strong communication and interpersonal skills
- Attention to detail and mathematical proficiency
- Knowledge of property management software (Yardi/OneSite) and local real estate market
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on transferable skills if you lack direct experience in property management or accounting
- Tailor your cover letter to the specific role and company, emphasizing your fit for the position
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, communication abilities, and attention to detail
ATS Keywords: Assistant Community Manager, Property Management, Accounting, Bookkeeping, Financial Reporting, Resident Relations, Vendor Management, Eviction Procedures, Customer Service, Team Coordination, Lease Management, Revenue Maximization, Operational Management, Problem Solving, Attention to Detail, Time Management, Flexibility
ASSUMPTION: Greystar's hiring process is designed to assess candidates' skills and fit for the role, with a focus on problem-solving, communication, and attention to detail.
🛠️ Tools & Technologies
- Yardi/OneSite property management software
- Microsoft Office Suite (Word, Excel, Outlook)
- Various accounting and financial reporting tools
ASSUMPTION: Familiarity with Yardi/OneSite and Microsoft Office Suite is preferred, as these tools are essential for the role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Innovation
- Collaboration
- Accountability
Work Style:
- Professional and respectful communication
- Strong attention to detail and commitment to accuracy
- Ability to work independently and manage multiple tasks
- Flexibility to work evenings, weekends, and holidays as needed
- Willingness to learn and adapt in a dynamic and growing organization
Self-Assessment Questions:
- How do you handle working with a high volume of transactions and maintaining accuracy?
- Can you provide an example of a time when you had to manage a difficult resident or vendor situation?
- How do you prioritize and manage multiple tasks and deadlines?
- Describe your experience with property management software (Yardi/OneSite) and how you've used it to streamline processes.
ASSUMPTION: Greystar values candidates who demonstrate strong attention to detail, excellent communication skills, and the ability to work independently and manage multiple tasks.
⚠️ Potential Challenges
- High volume of financial transactions and reporting requirements
- Dealing with difficult residents and vendor situations
- Working evenings, weekends, and holidays as needed
- Adapting to a dynamic and growing organization
ASSUMPTION: These challenges require strong organizational skills, attention to detail, and the ability to work independently and manage multiple tasks.
📈 Similar Roles Comparison
- Assistant Community Manager vs. Community Manager: The Assistant Community Manager role focuses on supporting the Community Manager in day-to-day tasks, while the Community Manager role involves more strategic decision-making and client relations.
- Real Estate Industry Context: The real estate industry is dynamic and competitive, with a strong demand for talented professionals who can adapt to changing market conditions.
- Career Path Comparison: The Assistant Community Manager role can lead to advancement to Community Manager or other management roles within the company, providing opportunities for career growth and development.
ASSUMPTION: Understanding the differences between similar roles and the career path opportunities within the real estate industry is essential for making informed career decisions.
📝 Sample Projects
- Implementing a new accounting or bookkeeping process to improve efficiency and accuracy
- Streamlining resident communication and payment processes to enhance resident satisfaction
- Managing a complex eviction or move-out process, ensuring compliance with legal requirements and minimizing disruption to the community
ASSUMPTION: These sample projects demonstrate the range of responsibilities and challenges faced by the Assistant Community Manager in supporting the financial and operational aspects of the community.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the Assistant Community Manager role, and how can I best prepare for them?
- How does the company support the professional development and growth of its employees?
- What opportunities are there for advancement within the company, and how can I position myself for these opportunities?
- How does the company foster a culture of collaboration and innovation, and how can I contribute to this culture?
- What are the most important qualities and skills for success in this role, and how can I demonstrate these qualities and skills during the interview process?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, focusing on transferable skills if you lack direct experience in property management or accounting
- Write a cover letter that emphasizes your fit for the role and company, addressing the required and preferred qualifications
- Prepare for behavioral and situational interview questions that assess your problem-solving skills, communication abilities, and attention to detail
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
