Assistant Community Manager - Atlantic Nowell Creek

📌 Core Information

🔹 Job Title: Assistant Community Manager - Atlantic Nowell Creek

🔹 Company: Greystar

🔹 Location: Atlantic Nowell Creek, Charleston, SC

🔹 Job Type: Full-Time

🔹 Category: Real Estate

🔹 Date Posted: April 3, 2025

🔹 Experience Level: Entry Level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Managing daily financial transactions and resident accounts
• Ensuring compliance with lease agreements and maximizing revenue
• Promoting resident satisfaction and retention
• Acting as on-site supervisor in the absence of the community manager
• Assisting in managing the client/owner relationship

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently and in a team environment. Previous experience in property management or a related field is preferred.

📋 Key Responsibilities

✅ Completes daily transactions and tasks related to the financial operation of the community

✅ Operates property management software (Yardi/OneSite) and completes transactions accurately

✅ Reviews resident files and accounting records to determine unpaid and/or late fees owed

✅ Reviews and submits invoices from vendors, contractors, and service providers for payment

✅ Follows established procedures related to evictions and represents the community in court hearings

✅ Processes resident move-outs by reviewing lease terms and notice requirements

✅ Promotes resident satisfaction and retention by responding to complaints, questions, and requests

✅ Acts as on-site supervisor in the absence of the community manager

✅ Assists in managing the client/owner relationship by meeting with owners and providing updates

ASSUMPTION: This role involves a high degree of multitasking, prioritization, and problem-solving. Strong communication and customer service skills are essential for success in this position.

🎯 Required Qualifications

Education: High school diploma or equivalent required. Associate's or bachelor's degree in a related field preferred.

Experience: 0-2 years of experience in property management, financial operations, or a related field.

Required Skills:

• Proficient in property management software (Yardi/OneSite)
• Strong organizational skills and attention to detail
• Excellent communication and customer service skills
• Ability to work independently and in a team environment
• Proficient in Microsoft Office Suite

Preferred Skills:

• Bilingual (English/Spanish)
• Experience with Yardi or OneSite software
• Knowledge of the local real estate market

ASSUMPTION: Previous experience in property management or a related field is highly desirable for this role. Candidates with relevant experience may be given preference over those without.

💰 Compensation & Benefits

Salary Range: $23.00 - $25.00 per hour. Additional compensation may include participation in bonus programs and benefits package.

Benefits:

• Competitive Medical, Dental, Vision, and Disability & Life Insurance
• Generous Paid Time Off
• Onsite Housing Discount at Greystar-managed communities
• 6-Week Paid Sabbatical after 10 years of service
• 401(k) with Company Match up to 6% of pay after 6 months of service
• Paid Parental Leave and lifetime Fertility Benefit reimbursement
• Employee Assistance Program
• Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans
• Charitable giving program and benefits

Working Hours: Full-time, Monday-Friday, with on-call responsibilities as needed.

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in the Charleston, SC area. Actual compensation may vary based on experience, skills, and other factors.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate. Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in the institutional-quality rental housing, logistics, and life sciences sectors.

Company Size: 10,001+ employees. As a large company, Greystar offers opportunities for career growth and development, as well as a diverse and inclusive work environment.

Founded: 1993. Greystar was founded by Bob Faith to become a provider of world-class service in the rental residential real estate business.

Company Description:

• Greystar provides world-class service in the residential rental housing industry
• Vertically integrated business model integrates management, development, and investment disciplines
• Global team of 27,000+ employees with an average of over 23 years of industry experience
• Strives to provide beautiful living environments and innovative services that enhance the living experience

Company Specialties:

• Property Management Services
• Investment Management Services
• Development and Construction Services

Company Website: greystar.com

ASSUMPTION: Greystar's large size and global presence provide opportunities for career growth and development, as well as exposure to diverse perspectives and experiences.

📊 Role Analysis

Career Level: Entry Level. This role is an excellent opportunity for individuals new to the property management industry or looking to gain experience in a fast-paced, dynamic environment.

Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and works closely with the maintenance supervisor and other on-site team members.

Work Arrangement: On-site, full-time position with on-call responsibilities as needed. This role requires a flexible schedule, including evenings and weekends as needed.

Growth Opportunities:

• Advancement to Community Manager or other leadership roles within the company
• Cross-training and development opportunities in related fields, such as investment management or development
• Potential relocation to other Greystar properties or offices worldwide

ASSUMPTION: Greystar's large size and global presence provide numerous opportunities for career growth and development within the company.

🌍 Location & Work Environment

Office Type: On-site, residential apartment community

Office Location(s): Atlantic Nowell Creek, Charleston, SC

Geographic Context:

• Charleston, SC is a mid-sized city with a population of approximately 135,000 people
• The city is known for its historic architecture, rich cultural scene, and coastal location
• The cost of living in Charleston is relatively affordable compared to other major metropolitan areas in the United States

Work Schedule: Full-time, Monday-Friday, with on-call responsibilities as needed. This role requires a flexible schedule, including evenings and weekends as needed.

ASSUMPTION: The on-site work environment provides opportunities for direct interaction with residents and team members, as well as a sense of community and belonging.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the hiring manager
• In-person or virtual interview with the hiring manager and other team members
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Problem-solving skills and ability to handle multiple tasks simultaneously
• Strong communication and customer service skills
• Attention to detail and accuracy in data entry
• Ability to work independently and in a team environment
• Knowledge of property management software (Yardi/OneSite) and Microsoft Office Suite

Application Tips:

• Highlight relevant experience in property management, financial operations, or a related field
• Tailor your resume and cover letter to emphasize skills and experiences that match the required qualifications
• Prepare for behavioral interview questions that focus on problem-solving, customer service, and teamwork

ATS Keywords: Property Management, Financial Operations, Customer Service, Accounting, Evictions, Lease Management, Vendor Relations, Team Leadership, Conflict Resolution, Communication, Data Entry, Reporting, Problem Solving, Time Management, Attention to Detail, Software Proficiency, Yardi, OneSite

ASSUMPTION: Greystar's application process is designed to assess candidates' skills and experiences in a fair and objective manner. Successful candidates will demonstrate strong problem-solving skills, excellent communication, and a commitment to providing exceptional customer service.

🛠️ Tools & Technologies

• Property management software (Yardi/OneSite)
• Microsoft Office Suite
• Email and calendar applications (e.g., Outlook, Gmail)
• Customer relationship management (CRM) software (e.g., Yardi CRM)

ASSUMPTION: Greystar provides the necessary tools and technologies for employees to perform their jobs effectively and efficiently.

👔 Cultural Fit Considerations

Company Values:

• Integrity
• Excellence
• Accountability
• Teamwork
• Innovation
• Respect

Work Style:

• Fast-paced and dynamic environment
• Collaborative and team-oriented culture
• Focus on results and continuous improvement
• Strong emphasis on customer service and resident satisfaction

Self-Assessment Questions:

• Do you thrive in a fast-paced, dynamic environment?
• Are you able to work independently and in a team environment?
• Do you have strong communication and customer service skills?
• Are you detail-oriented and able to handle multiple tasks simultaneously?
• Are you comfortable using property management software (Yardi/OneSite) and other relevant technologies?

ASSUMPTION: Greystar's culture is fast-paced, dynamic, and collaborative, with a strong emphasis on customer service and resident satisfaction. Successful candidates will be able to thrive in this environment and contribute to the company's mission and values.

⚠️ Potential Challenges

• Handling difficult resident interactions and conflict resolution
• Meeting tight deadlines and managing multiple priorities
• Working evenings and weekends as needed
• Adapting to a fast-paced, dynamic work environment
• Navigating a large, complex organization

ASSUMPTION: Greystar's fast-paced, dynamic work environment can present challenges, but also offers opportunities for growth and development. Successful candidates will be able to adapt to change and thrive in a fast-paced environment.

📈 Similar Roles Comparison

• Assistant Community Manager vs. Leasing Consultant: Both roles involve customer service and resident interactions, but the Assistant Community Manager has more responsibility for financial operations and lease management
• Assistant Community Manager vs. Maintenance Technician: The Assistant Community Manager focuses on financial operations and resident relations, while the Maintenance Technician is responsible for maintaining the physical condition of the property
• Assistant Community Manager vs. Community Manager: The Assistant Community Manager serves as a support to the Community Manager, while the Community Manager has overall responsibility for the property's operations and management

ASSUMPTION: Greystar offers a variety of roles within the property management industry, each with its own unique set of responsibilities and requirements. The Assistant Community Manager role is an excellent entry point into the industry, offering opportunities for growth and development within the company.

📝 Sample Projects

• Processing a high volume of resident move-outs during peak leasing season
• Implementing a new resident communication system to improve satisfaction and retention
• Collaborating with the maintenance team to complete a major property renovation project

ASSUMPTION: Greystar's Assistant Community Manager role offers a variety of projects and challenges, allowing candidates to gain experience in different aspects of property management and develop their skills and abilities.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of the Assistant Community Manager role?
• How does Greystar support the professional development and growth of its employees?
• What is the typical career path for an Assistant Community Manager within Greystar?
• How does Greystar measure the success of its Assistant Community Managers?
• What is the work-life balance like for Assistant Community Managers at Greystar?

ASSUMPTION: Greystar's interview process is designed to assess candidates' skills and experiences, as well as their fit with the company's culture and values. Successful candidates will be able to demonstrate their ability to thrive in a fast-paced, dynamic environment and contribute to the company's mission and goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant experience and skills
• Prepare for behavioral interview questions that focus on problem-solving, customer service, and teamwork
• Research Greystar's company culture and values to demonstrate your fit with the organization
• Follow up with the hiring manager one week after submitting your application to inquire about the status of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.