B

Assistant Community Manager

Bell Partners Inc
Full-time
On-site
Charlotte, North Carolina, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Assistant Community Manager

πŸ”Ή Company: Bell Partners Inc

πŸ”Ή Location: Charlotte, NC

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: April 9, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Assisting the Community Manager in financial administration
  • Supporting leasing consultants and managing resident concerns
  • Maintaining community performance and enhancing operations
  • Collaborating with the Community Manager and Regional Manager

ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work effectively with both residents and team members.

πŸ“‹ Key Responsibilities

βœ… Assist the Community Manager in financial administration, including:

  • Posting rental collections
  • Making bank deposits
  • Overseeing accounting functions

βœ… Support leasing consultants and manage resident concerns, including:

  • Leasing apartments when necessary
  • Processing notices to vacate and managing delinquencies
  • Fielding resident concerns and coordinating resolutions

βœ… Maintain and update resident lease files and computer records

βœ… Conduct monthly market surveys and recommend pricing changes

βœ… Perform administrative duties as assigned by the Community Manager

ASSUMPTION: The role may require occasional weekend or evening work to accommodate residents' schedules.

🎯 Required Qualifications

Education: Bachelor's degree in business, sales, or a related field

Experience: 1+ years of experience in property management industry preferred

Required Skills:

  • Strong collections experience and accounting/bookkeeping skills
  • Exceptional customer service and teamwork abilities
  • Strong knowledge of MS Office Suite, including Excel
  • Demonstration of Bell Core Values

Preferred Skills:

  • Previous supervisory experience and leasing experience
  • Onesite/Rent Roll experience

ASSUMPTION: A valid driver's license and reliable transportation are required for this role.

πŸ’° Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Based on industry standards for an Assistant Community Manager with 0-2 years of experience in Charlotte, NC)

Benefits:

  • Family health insurance
  • 401(k) match
  • Vacation, personal days, and sick time
  • Customized training programs
  • Associate referral bonus plan

Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to accommodate residents' needs

ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and the company's internal compensation structure.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Bell Partners is a privately-held, vertically integrated apartment investment and management company focused on quality multifamily rental communities throughout the United States.

Company Size: Bell Partners has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.

Founded: 1976, with over 40 years of experience in the real estate industry

Company Description:

  • Bell Partners manages over 85,000 apartment homes across the U.S.
  • The company offers a full-service platform with expertise in acquisitions, construction, financing, property operations, and related support functions.
  • Bell Partners is committed to creating communities where residents are proud to live and fostering a culture that encourages associates to invest in and serve one another.

Company Specialties:

  • Real Estate Investments
  • Construction/Renovation Services
  • Marketing and Public Relations
  • Apartment Management/Operations
  • Procurement, Training, and Revenue Management

Company Website: bellpartnersinc.com

ASSUMPTION: Bell Partners' extensive experience and full-service platform enable the company to provide comprehensive support to its associates and residents.

πŸ“Š Role Analysis

Career Level: This role is an entry-level to mid-level position within the property management industry, offering opportunities for growth and development.

Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and may oversee leasing staff daily.

Work Arrangement: This is an on-site role, with the possibility of occasional remote work to accommodate residents' schedules.

Growth Opportunities:

  • Progression to a Community Manager role
  • Expansion into other areas of property management or real estate
  • Development of leadership and management skills

ASSUMPTION: Bell Partners' mid-sized company structure and full-service platform provide ample opportunities for career growth and advancement.

🌍 Location & Work Environment

Office Type: Bell Partners' Charlotte office is a professional, collaborative environment with a focus on customer service and teamwork.

Office Location(s): 10706 Sikes Pl, Suite 250, Charlotte, North Carolina 28277

Geographic Context:

  • Charlotte, NC, is the most populous city in North Carolina and the 17th-most populous city in the U.S.
  • The city is known for its vibrant cultural scene, diverse neighborhoods, and growing job market.
  • Charlotte offers a moderate cost of living, with affordable housing options and a variety of amenities.

Work Schedule: The work schedule is typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to accommodate residents' needs.

ASSUMPTION: The Charlotte office provides a supportive and collaborative work environment, with opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening
  • In-person or virtual interview with the hiring manager
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Problem-solving skills
  • Customer service orientation
  • Attention to detail and organizational skills
  • Adaptability and flexibility

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of Bell Partners' core values and commitment to customer service
  • Prepare examples of your problem-solving skills and customer service experiences

ATS Keywords: Apartment management, property management, leasing, collections, accounting, customer service, teamwork, MS Office Suite

ASSUMPTION: Bell Partners uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Property management software (e.g., Onesite, Rent Roll)
  • Accounting software (e.g., QuickBooks)

ASSUMPTION: Familiarity with industry-specific software and tools is preferred but not always required, as training will be provided.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We Care
  • We Deliver
  • We Invest in Our People
  • We Embrace Diversity
  • We Are Accountable

Work Style:

  • Collaborative and team-oriented
  • Customer-focused and resident-centric
  • Adaptable and responsive to change
  • Results-driven and committed to excellence

Self-Assessment Questions:

  • Do you have a proven track record of providing exceptional customer service?
  • Are you comfortable working in a fast-paced, dynamic environment?
  • Can you demonstrate a strong commitment to Bell Partners' core values?

ASSUMPTION: Bell Partners values a diverse and inclusive work environment, and candidates from all backgrounds are encouraged to apply.

⚠️ Potential Challenges

  • Managing resident concerns and conflicts
  • Meeting financial and operational targets
  • Adapting to changes in the real estate market
  • Balancing multiple responsibilities and priorities

ASSUMPTION: These challenges can be overcome with strong problem-solving skills, adaptability, and a commitment to customer service.

πŸ“ˆ Similar Roles Comparison

  • Assistant Community Manager vs. Community Manager: The Assistant Community Manager role focuses on supporting the Community Manager, while the Community Manager role involves more strategic decision-making and leadership.
  • Property Management vs. Real Estate Development: Property management involves day-to-day operations and customer service, while real estate development focuses on acquiring, developing, and selling properties.
  • Career Path: Assistant Community Manager β†’ Community Manager β†’ Regional Manager β†’ Vice President of Property Management

ASSUMPTION: The specific career path and opportunities for advancement may vary based on individual performance, company growth, and market conditions.

πŸ“ Sample Projects

  • Implementing a new leasing process to improve resident satisfaction and occupancy rates
  • Conducting a comprehensive review of community financials and identifying opportunities for cost savings and revenue growth
  • Planning and executing community events and resident engagement initiatives

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that an Assistant Community Manager may undertake in this role.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare to succeed?
  • How does Bell Partners support the professional growth and development of its associates?
  • What are the key priorities for this role in the first 90 days?
  • How does Bell Partners foster a culture of diversity, equity, and inclusion?
  • What opportunities are there for advancement within the property management department or the company as a whole?

ASSUMPTION: These interview questions demonstrate a candidate's interest in the role, the company, and their own professional development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare for your interview by researching Bell Partners and practicing common interview questions
  • Follow up with the hiring manager after your interview to express your interest in the role
  • If selected for the position, complete the onboarding process and attend any required training sessions

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.