π Core Information
πΉ Job Title: Assistant Community Manager
πΉ Company: Bell Partners Inc
πΉ Location: Charlotte, NC
πΉ Job Type: Full-Time
πΉ Category: Real Estate
πΉ Date Posted: April 9, 2025
πΉ Experience Level: 0-2 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Assisting the Community Manager in financial administration
- Supporting leasing consultants and managing resident concerns
- Maintaining community performance and enhancing operations
- Collaborating with the Community Manager and Regional Manager
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work effectively with both residents and team members.
π Key Responsibilities
β
Assist the Community Manager in financial administration, including:
- Posting rental collections
- Making bank deposits
- Overseeing accounting functions
β
Support leasing consultants and manage resident concerns, including:
- Leasing apartments when necessary
- Processing notices to vacate and managing delinquencies
- Fielding resident concerns and coordinating resolutions
β
Maintain and update resident lease files and computer records
β
Conduct monthly market surveys and recommend pricing changes
β
Perform administrative duties as assigned by the Community Manager
ASSUMPTION: The role may require occasional weekend or evening work to accommodate residents' schedules.
π― Required Qualifications
Education: Bachelor's degree in business, sales, or a related field
Experience: 1+ years of experience in property management industry preferred
Required Skills:
- Strong collections experience and accounting/bookkeeping skills
- Exceptional customer service and teamwork abilities
- Strong knowledge of MS Office Suite, including Excel
- Demonstration of Bell Core Values
Preferred Skills:
- Previous supervisory experience and leasing experience
- Onesite/Rent Roll experience
ASSUMPTION: A valid driver's license and reliable transportation are required for this role.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Based on industry standards for an Assistant Community Manager with 0-2 years of experience in Charlotte, NC)
Benefits:
- Family health insurance
- 401(k) match
- Vacation, personal days, and sick time
- Customized training programs
- Associate referral bonus plan
Working Hours: Full-time, typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to accommodate residents' needs
ASSUMPTION: The salary range provided is an estimate and may vary based on the candidate's experience and the company's internal compensation structure.
π Applicant Insights
π Company Context
Industry: Bell Partners is a privately-held, vertically integrated apartment investment and management company focused on quality multifamily rental communities throughout the United States.
Company Size: Bell Partners has 1,001-5,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration.
Founded: 1976, with over 40 years of experience in the real estate industry
Company Description:
- Bell Partners manages over 85,000 apartment homes across the U.S.
- The company offers a full-service platform with expertise in acquisitions, construction, financing, property operations, and related support functions.
- Bell Partners is committed to creating communities where residents are proud to live and fostering a culture that encourages associates to invest in and serve one another.
Company Specialties:
- Real Estate Investments
- Construction/Renovation Services
- Marketing and Public Relations
- Apartment Management/Operations
- Procurement, Training, and Revenue Management
Company Website: bellpartnersinc.com
ASSUMPTION: Bell Partners' extensive experience and full-service platform enable the company to provide comprehensive support to its associates and residents.
π Role Analysis
Career Level: This role is an entry-level to mid-level position within the property management industry, offering opportunities for growth and development.
Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and may oversee leasing staff daily.
Work Arrangement: This is an on-site role, with the possibility of occasional remote work to accommodate residents' schedules.
Growth Opportunities:
- Progression to a Community Manager role
- Expansion into other areas of property management or real estate
- Development of leadership and management skills
ASSUMPTION: Bell Partners' mid-sized company structure and full-service platform provide ample opportunities for career growth and advancement.
π Location & Work Environment
Office Type: Bell Partners' Charlotte office is a professional, collaborative environment with a focus on customer service and teamwork.
Office Location(s): 10706 Sikes Pl, Suite 250, Charlotte, North Carolina 28277
Geographic Context:
- Charlotte, NC, is the most populous city in North Carolina and the 17th-most populous city in the U.S.
- The city is known for its vibrant cultural scene, diverse neighborhoods, and growing job market.
- Charlotte offers a moderate cost of living, with affordable housing options and a variety of amenities.
Work Schedule: The work schedule is typically Monday-Friday, 8:00 AM - 5:00 PM, with flexibility to accommodate residents' needs.
ASSUMPTION: The Charlotte office provides a supportive and collaborative work environment, with opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills
- Customer service orientation
- Attention to detail and organizational skills
- Adaptability and flexibility
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of Bell Partners' core values and commitment to customer service
- Prepare examples of your problem-solving skills and customer service experiences
ATS Keywords: Apartment management, property management, leasing, collections, accounting, customer service, teamwork, MS Office Suite
ASSUMPTION: Bell Partners uses an Applicant Tracking System (ATS) to manage job applications, so including relevant keywords in your resume can help your application stand out.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management software (e.g., Onesite, Rent Roll)
- Accounting software (e.g., QuickBooks)
ASSUMPTION: Familiarity with industry-specific software and tools is preferred but not always required, as training will be provided.
π Cultural Fit Considerations
Company Values:
- We Care
- We Deliver
- We Invest in Our People
- We Embrace Diversity
- We Are Accountable
Work Style:
- Collaborative and team-oriented
- Customer-focused and resident-centric
- Adaptable and responsive to change
- Results-driven and committed to excellence
Self-Assessment Questions:
- Do you have a proven track record of providing exceptional customer service?
- Are you comfortable working in a fast-paced, dynamic environment?
- Can you demonstrate a strong commitment to Bell Partners' core values?
ASSUMPTION: Bell Partners values a diverse and inclusive work environment, and candidates from all backgrounds are encouraged to apply.
β οΈ Potential Challenges
- Managing resident concerns and conflicts
- Meeting financial and operational targets
- Adapting to changes in the real estate market
- Balancing multiple responsibilities and priorities
ASSUMPTION: These challenges can be overcome with strong problem-solving skills, adaptability, and a commitment to customer service.
π Similar Roles Comparison
- Assistant Community Manager vs. Community Manager: The Assistant Community Manager role focuses on supporting the Community Manager, while the Community Manager role involves more strategic decision-making and leadership.
- Property Management vs. Real Estate Development: Property management involves day-to-day operations and customer service, while real estate development focuses on acquiring, developing, and selling properties.
- Career Path: Assistant Community Manager β Community Manager β Regional Manager β Vice President of Property Management
ASSUMPTION: The specific career path and opportunities for advancement may vary based on individual performance, company growth, and market conditions.
π Sample Projects
- Implementing a new leasing process to improve resident satisfaction and occupancy rates
- Conducting a comprehensive review of community financials and identifying opportunities for cost savings and revenue growth
- Planning and executing community events and resident engagement initiatives
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that an Assistant Community Manager may undertake in this role.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed?
- How does Bell Partners support the professional growth and development of its associates?
- What are the key priorities for this role in the first 90 days?
- How does Bell Partners foster a culture of diversity, equity, and inclusion?
- What opportunities are there for advancement within the property management department or the company as a whole?
ASSUMPTION: These interview questions demonstrate a candidate's interest in the role, the company, and their own professional development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for your interview by researching Bell Partners and practicing common interview questions
- Follow up with the hiring manager after your interview to express your interest in the role
- If selected for the position, complete the onboarding process and attend any required training sessions
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.