📌 Core Information
🔹 Job Title: Assistant Community Manager
🔹 Company: Havenpark Communities
🔹 Location: Del Valle, TX
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 7, 2025
🔹 Experience Level: Entry Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting in planning and coordinating community events, activities, and projects
- Handling routine office work and administrative duties for the community
- Cultivating resident satisfaction and addressing resident issues with care and urgency
- Managing collections, sales and leasing, and work orders
ASSUMPTION: This role requires a balance of administrative tasks, resident interaction, and project coordination. The ideal candidate will be organized, personable, and able to multitask.
📋 Key Responsibilities
✅ Resident Relations (~40% of time): Cultivate resident satisfaction, address resident issues, plan and execute community events
✅ Collections (~40% of time): Prepare bills and statements, ensure timely rent collection, complete legal action and notices
✅ Sales and Leasing (~10% of time): Assist in ensuring homes are ready for occupancy, assist in document preparation for new move-ins or lease renewals
✅ Work Orders (~10% of time): Manage work orders to ensure completion within 48 hours of receipt
ASSUMPTION: This role requires strong organizational skills, attention to detail, and excellent communication skills to manage multiple responsibilities and prioritize tasks effectively.
🎯 Required Qualifications
Education: High school diploma or GED
Experience: Minimum of 1 year of experience in property management
Required Skills:
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to multitask and prioritize responsibilities
- Proficiency in Microsoft Office Suite
- Familiarity with property management software (preferred)
Preferred Skills:
- Bilingual (Spanish/English)
- Experience with manufactured home communities
ASSUMPTION: While a background in property management is preferred, Havenpark Communities may consider candidates with transferable skills from related fields, such as customer service or administrative roles.
💰 Compensation & Benefits
Salary Range: $30,000 - $35,000 per year (Based on industry standards for entry-level property management roles in Texas)
Benefits:
- Competitive salary
- Comprehensive health benefits
- Generous PTO
- Paid holidays
- 401(k) with 6% company match
- Opportunities to learn and develop
Working Hours: Full-time, Monday - Friday, with occasional weekend or evening hours for community events
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level property management roles in Texas. Actual compensation may vary based on experience, skills, and community-specific needs.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically manufactured home communities
Company Size: 201-500 employees (Mid-sized)
Founded: 2015
Company Description:
- Havenpark Communities is an operator and developer of manufactured home communities
- They strive to make caring communities attainable for responsible residents across America
- The company focuses on respectful and professional management, well-maintained communities, and attainable homeownership
Company Specialties:
- Real Estate
- Manufactured Home Communities
- Property Management
Company Website: havenparkcommunities.com
ASSUMPTION: Havenpark Communities is a growing company in the real estate industry, with a focus on providing quality and affordable manufactured homes in desirable communities across the United States.
📊 Role Analysis
Career Level: Entry-level, with opportunities for growth and development within the company
Reporting Structure: This role reports directly to the Community Manager
Work Arrangement: On-site, with occasional travel for community events or company meetings
Growth Opportunities:
- Advancement to Community Manager or other leadership roles within the company
- Cross-training and skill development in various aspects of property management
- Opportunities to work in different communities and gain diverse experience
ASSUMPTION: This role offers a unique opportunity for entry-level candidates to gain valuable experience in property management and grow within a rapidly expanding company.
🌍 Location & Work Environment
Office Type: On-site, with a focus on community engagement and resident interaction
Office Location(s): Del Valle, TX
Geographic Context:
- Del Valle is a suburb of Austin, Texas, with a growing population and a mix of urban and rural characteristics
- The community is located near major highways, providing easy access to nearby cities and attractions
- The area offers a range of housing options, from affordable to luxury, catering to diverse resident needs
Work Schedule: Full-time, Monday - Friday, with occasional weekend or evening hours for community events
ASSUMPTION: The Del Valle location offers a unique blend of urban and rural living, with easy access to nearby cities and attractions, providing a desirable work-life balance for employees.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person interview with the Community Manager and/or other team members
- Background check and reference checks
- Job offer and onboarding
Key Assessment Areas:
- Communication and interpersonal skills
- Organizational skills and attention to detail
- Problem-solving and decision-making abilities
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Demonstrate your understanding of property management and manufactured home communities in your application materials
- Prepare examples of how you have handled resident issues, planned events, or managed collections in previous roles
ATS Keywords: Property Management, Resident Relations, Collections, Sales, Leasing, Work Orders, Administrative Duties, Event Planning, Customer Service
ASSUMPTION: The application process for this role may vary depending on the specific community and hiring manager, but generally follows a structured interview process focused on assessing key skills and cultural fit.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management software (e.g., AppFolio, Buildium, Yardi)
- Email and calendar tools (e.g., G Suite, Microsoft 365)
ASSUMPTION: The tools and technologies required for this role are standard for property management positions and can be easily learned by candidates with basic computer skills.
👔 Cultural Fit Considerations
Company Values:
- Respect
- Grit
- Collaboration
- Stewardship
- Boldness
Work Style:
- Customer-focused
- Team-oriented
- Adaptable and flexible
- Proactive and solution-oriented
Self-Assessment Questions:
- How do you demonstrate respect and empathy when dealing with challenging residents?
- Can you provide an example of a time when you went above and beyond to solve a problem or improve a situation?
- How do you balance multiple priorities and tasks in a fast-paced environment?
ASSUMPTION: Havenpark Communities values employees who embody their core values and work collaboratively to create caring communities for both residents and employees.
⚠️ Potential Challenges
- Dealing with difficult or upset residents
- Managing multiple priorities and tasks in a fast-paced environment
- Occasional travel for community events or company meetings
- Adapting to the unique needs and characteristics of each community
ASSUMPTION: While this role presents unique challenges, Havenpark Communities offers a supportive work environment and opportunities for growth and development to help employees overcome these obstacles.
📈 Similar Roles Comparison
- Unlike other property management roles, this position focuses specifically on manufactured home communities, requiring an understanding of unique resident needs and community dynamics
- Compared to other entry-level property management roles, this position offers a competitive salary and comprehensive benefits package
- This role provides an opportunity to grow within a rapidly expanding company, with potential career paths in community management, leadership, or other specialized areas of property management
ASSUMPTION: While this role shares similarities with other property management positions, its focus on manufactured home communities and growth opportunities within Havenpark Communities sets it apart.
📝 Sample Projects
- Planning and executing a community-wide event, such as a holiday party or family fun day
- Developing and implementing a resident engagement program to improve satisfaction and retention
- Assisting in the preparation and coordination of new move-ins or lease renewals, ensuring a smooth and positive experience for residents
ASSUMPTION: These sample projects provide a glimpse into the day-to-day responsibilities and initiatives that an Assistant Community Manager might undertake to support the success of their community.
❓ Key Questions to Ask During Interview
- How does Havenpark Communities support the professional development and growth of its employees?
- What are the most rewarding and challenging aspects of working as an Assistant Community Manager in this community?
- How does the company foster a culture of collaboration and teamwork among its employees?
- What opportunities exist for advancement or cross-training within the company?
- How does Havenpark Communities ensure the well-being and satisfaction of its residents?
ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company culture and work environment.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant skills and experiences for this role
- Prepare for your interview by researching Havenpark Communities and practicing examples of how you have handled resident issues, planned events, or managed collections in previous roles
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the position
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
