🔹 Job Title: Assistant Community Manager
🔹 Company: Associa
🔹 Location: Beltsville, Maryland
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 11, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
Key aspects of this role include:
ASSUMPTION: This role requires a high level of organization, strong communication skills, and the ability to multitask and prioritize effectively. It also involves frequent interaction with homeowners, Board members, and management staff, so excellent customer service and interpersonal skills are crucial.
✅ Assist General Manager with implementation of Board policy and directives within the scope of the management agreement
✅ Walk and inspect property, ensure property is well maintained and HOA Code, Compliance, Rules & Regulations are adhered
✅ Issues violation letters to homeowners and follow-up to ensure corrected
✅ Meet and greet homeowners, residents, members of the Board of Directors, maintenance vendors and contractors
✅ Research and respond to inquiries in-person, by phone, and email
✅ Data enter and update information in the database; record and track documents and information
✅ Assist in creating and managing the budgets; review financial reports, interpret Balance Sheet, Income Statement, Operating Expenses, and reserves
✅ Submit RFPs, manage the bidding and vendor selection process, develop vendor relationships, and mange capital projects
✅ Assist with maintenance requests and work orders; schedule and coordinate maintenance vendors and contractors for work to be done onsite
✅ Assist in preparing board packages. Coordinate and schedule monthly and annual board meetings
✅ Create and send out weekly mass communications by mail and email to homeowners notifying them of maintenance onsite, HOA guidelines, and community events
✅ Assist homeowners in completing architectural review forms and follow-up with homeowners on the Board’s decision
✅ Assist with other projects as assigned
ASSUMPTION: This role involves a wide range of responsibilities, requiring adaptability and the ability to handle multiple tasks simultaneously. Strong organizational skills and attention to detail are essential for success in this position.
Education: High school diploma or equivalent required. Associate's or bachelor's degree in a related field preferred.
Experience: 2+ years of single-family, multifamily, or leading experience required.
Required Skills:
Preferred Skills:
ASSUMPTION: Candidates with experience in property management, customer service, or a related field may find this role particularly suitable. Familiarity with HOA rules and regulations is also beneficial.
Salary Range: $40,000 - $55,000 per year (Based on industry standards for a Community Manager with 2-5 years of experience in the real estate sector in the Maryland area)
Benefits:
Working Hours: Full-time, Monday-Friday, 8:00 AM - 5:00 PM. Occasional evenings and weekends may be required to attend board meetings or handle emergencies.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. Benefits may also vary based on the company's current offerings and the candidate's eligibility.
Industry: Real Estate. Associa specializes in community management, serving more than 7.5 million residents worldwide through its 300 branch offices across North America.
Company Size: 10,001+ employees. As a large organization, Associa offers numerous opportunities for career growth and development.
Founded: 1979. Associa has over 45 years of experience in community management, making it one of the most established and respected companies in its industry.
Company Description:
Company Specialties:
Company Website: www.associaonline.com
ASSUMPTION: Associa's extensive experience and large size make it a stable and reputable employer in the real estate industry. Its focus on community management and customer service provides a clear mission and values for employees.
Career Level: Mid-level. This role requires 2+ years of experience and offers opportunities for growth and advancement within the company.
Reporting Structure: The Assistant Community Manager reports directly to the General Manager and works closely with homeowners, Board members, and management staff.
Work Arrangement: On-site, full-time. This role requires a physical presence at the property to perform inspections, meet with homeowners, and coordinate maintenance tasks.
Growth Opportunities:
ASSUMPTION: As a mid-level role within a large organization, the Assistant Community Manager position offers numerous opportunities for career growth and development. Employees can expect to gain valuable experience and skills that will be beneficial for future career advancement.
Office Type: On-site, with a physical presence required at the property.
Office Location(s): Beltsville, Maryland
Geographic Context:
Work Schedule: Full-time, Monday-Friday, with occasional evenings and weekends required for board meetings or emergencies.
ASSUMPTION: The on-site work arrangement and physical presence requirements for this role may appeal to candidates who prefer a structured work environment and enjoy interacting with homeowners and community members in person.
Typical Process:
Key Assessment Areas:
Application Tips:
ATS Keywords: Community Management, HOA, Property Management, Customer Service, Project Management, Communication, Conflict Resolution, Budget Management, Vendor Management, Property Inspection, Strategic Initiatives
ASSUMPTION: The interview process for this role is likely to focus on assessing the candidate's customer service skills, project management abilities, and understanding of HOA rules and regulations. Demonstrating relevant experience and providing specific examples of past achievements will be crucial for success.
ASSUMPTION: Familiarity with property management software and basic office tools is essential for success in this role. Candidates with experience using these tools may find the transition to this position smoother.
Company Values:
Work Style:
Self-Assessment Questions:
ASSUMPTION: Associa values employees who are dedicated to providing exceptional customer service, working collaboratively with team members, and maintaining a strong commitment to the company's mission and values.
ASSUMPTION: The Assistant Community Manager role can be challenging at times, requiring strong communication skills, adaptability, and the ability to handle difficult situations professionally. Candidates should be prepared to face these challenges and have strategies for overcoming them.
ASSUMPTION: Candidates should consider the unique aspects of this role and how it compares to related positions in the industry when evaluating their fit and career goals.
ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that an Assistant Community Manager may be involved in, demonstrating the dynamic and varied nature of the role.
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to understanding the company's culture and values.
To apply for this position:
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.