📌 Core Information
🔹 Job Title: Assistant Community Manager - City View
🔹 Company: Greystar
🔹 Location: City View (CA), San Diego, CA
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting the Community Manager in overseeing financial and operational facets of the community
- Managing accounting tasks, processing payments, and ensuring resident satisfaction
- Working in a lease-up property with 122 units
- Operating the property management software (Yardi/OneSite)
- Communicating with residents, vendors, and the client/owner
ASSUMPTION: This role requires lease-up experience and involves daily financial transactions, resident communication, and adherence to company policies.
📋 Key Responsibilities
✅ Completes daily financial transactions and tasks related to the community's operation
✅ Operates the property management software and ensures its integrity
✅ Reviews resident files and accounting records to determine unpaid fees and implements procedures for collecting on delinquencies
✅ Reviews and submits invoices from vendors, contractors, and service providers for payment
✅ Follows established procedures related to evictions and represents the community in court hearings
✅ Processes resident move-outs and applies appropriate deposit and lease cancellation fees
✅ Promotes resident satisfaction and retention by responding to complaints, questions, and requests
✅ Acts as the on-site supervisor in the absence of the community manager
✅ Assists in managing the client/owner relationship by meeting with owners, conducting community tours, and providing updates about the community's performance
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently and in a team environment.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: Lease-up experience required
Required Skills:
- Proficient in Microsoft Office Suite
- Strong communication and interpersonal skills
- Ability to work independently and in a team environment
- Strong organizational skills and attention to detail
- Proficiency in Yardi/OneSite property management software
Preferred Skills:
- Bachelor's degree in Business, Finance, or a related field
- Experience with property management software
- Fluency in Spanish
ASSUMPTION: While a bachelor's degree is preferred, relevant experience and strong organizational skills are considered more important for this role.
💰 Compensation & Benefits
Salary Range: $24.00 to $25.00 per hour (San Diego, CA)
Benefits:
- Medical, Dental, Vision, and Disability & Life Insurance
- Paid Time Off (15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays)
- Onsite housing discount at Greystar-managed communities
- 6-Week Paid Sabbatical after 10 years of service
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans
- Charitable giving program
Working Hours: Tuesday - Saturday (subject to change due to business needs)
ASSUMPTION: The salary range provided is an hourly rate and may vary based on experience and business needs. Benefits are subject to change and may vary based on employment status and location.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate (Property Management, Investment Management, and Development & Construction Services)
Company Size: 10,001+ employees (Global)
Founded: 1993 (Charleston, South Carolina)
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services
- Headquartered in Charleston, South Carolina, Greystar manages and operates more than $315 billion of real estate in 250 markets globally
- Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's global presence and integrated business model provide employees with diverse career opportunities and exposure to various aspects of the real estate industry.
📊 Role Analysis
Career Level: Entry-Level (Assistant Community Manager)
Reporting Structure: Reports directly to the Community Manager
Work Arrangement: On-site, Tuesday - Saturday (subject to change due to business needs)
Growth Opportunities:
- Progression to Community Manager or other management roles within Greystar
- Expansion into different areas of the real estate industry (e.g., investment management, development, or construction services)
- Opportunities to work in various markets and countries due to Greystar's global presence
ASSUMPTION: Greystar's large size and global presence offer numerous growth and development opportunities for employees.
🌍 Location & Work Environment
Office Type: On-site (City View, San Diego, CA)
Office Location(s): 465 Meeting St, Suite 500, Charleston, SC 29403 (Headquarters), and other regional offices
Geographic Context:
- San Diego, CA, is a major city in Southern California with a population of approximately 1.4 million people
- The City View neighborhood is a suburban area with a mix of residential and commercial properties
- San Diego offers a Mediterranean climate with mild winters and warm, dry summers
Work Schedule: Tuesday - Saturday (subject to change due to business needs)
ASSUMPTION: The on-site work arrangement and specific work schedule may vary based on business needs and the property's lease-up status.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- In-person or virtual interview with the hiring manager and/or team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills and ability to handle multiple tasks simultaneously
- Strong communication and interpersonal skills
- Attention to detail and organizational skills
- Proficiency in Yardi/OneSite property management software
- Alignment with Greystar's company values and culture
Application Tips:
- Highlight relevant experience and skills in your resume, focusing on lease-up experience and proficiency in property management software
- Tailor your cover letter to the specific role and company, emphasizing your fit with Greystar's company values and culture
- Prepare examples of how you've handled challenging resident interactions or financial transactions in previous roles
ATS Keywords: Lease Up Experience, Accounting, Bookkeeping, Financial Reporting, Property Management Software, Resident Communication, Vendor Management, Eviction Procedures, Customer Service, Team Coordination
ASSUMPTION: Greystar's application process may vary based on the specific role and location, and the company uses an Applicant Tracking System (ATS) to manage job applications.
🛠️ Tools & Technologies
- Yardi/OneSite property management software
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email and calendar tools (e.g., Outlook, Gmail)
ASSUMPTION: Greystar provides the necessary tools and technologies for employees to perform their job functions effectively.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Innovation
- Teamwork
- Accountability
Work Style:
- Collaborative and team-oriented
- Results-driven and focused on continuous improvement
- Adaptable and responsive to change
- Customer-centric and committed to providing exceptional service
Self-Assessment Questions:
- Do you align with Greystar's company values, particularly integrity and excellence?
- Are you comfortable working in a fast-paced, dynamic environment with changing priorities?
- Do you thrive in a collaborative, team-oriented work environment?
ASSUMPTION: Greystar's company culture emphasizes integrity, excellence, and a strong work ethic, with a focus on teamwork and continuous improvement.
⚠️ Potential Challenges
- Working on-site and managing resident interactions may require handling challenging or difficult situations
- The role may involve working with tight deadlines and managing multiple tasks simultaneously
- The work schedule may vary based on business needs and the property's lease-up status
- Greystar's large size and global presence may present opportunities for growth and development but also competition for promotions and advancement
ASSUMPTION: Greystar's on-site work arrangement and specific work schedule may present challenges for some applicants, particularly those with scheduling conflicts or preferences for remote work.
📈 Similar Roles Comparison
- Assistant Community Manager vs. Leasing Consultant: Both roles involve resident communication and property management, but the Assistant Community Manager role has more financial and operational responsibilities
- Real Estate Industry Context: Greystar's global presence and integrated business model provide employees with diverse career opportunities and exposure to various aspects of the real estate industry
- Career Path Comparison: The Assistant Community Manager role can lead to progression into Community Manager or other management roles within Greystar, with opportunities to expand into different areas of the real estate industry
ASSUMPTION: Greystar's large size and global presence offer numerous growth and development opportunities for employees, with potential career paths leading to management, investment, development, or construction services roles.
📝 Sample Projects
- Managing the lease-up process for a new property, including marketing, resident screening, and lease execution
- Implementing a new property management software system and training staff on its use
- Conducting a comprehensive review of the community's financial records and implementing improvements to enhance efficiency and accuracy
ASSUMPTION: Greystar's diverse range of properties and global presence provide employees with opportunities to work on various projects, from lease-up operations to system implementations and financial reviews.
❓ Key Questions to Ask During Interview
- What are the primary challenges facing the community, and how can this role help address them?
- How does this role fit into the overall management structure of the community and Greystar?
- What opportunities are there for professional development and growth within Greystar?
- How does Greystar support work-life balance for its employees?
- What are the key priorities for this role in the first 30, 60, and 90 days?
ASSUMPTION: Greystar's large size and global presence offer numerous growth and development opportunities for employees, with potential career paths leading to management, investment, development, or construction services roles.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills, focusing on lease-up experience and proficiency in property management software
- Write a cover letter that demonstrates your fit with Greystar's company values and culture
- Prepare examples of how you've handled challenging resident interactions or financial transactions in previous roles
- Follow up with the hiring manager one week after submitting your application to express your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
