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Assistant Community Manager

Bell Partners Inc
Full-time
On-site
Austin, Texas, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Assistant Community Manager

πŸ”Ή Company: Bell Partners Inc

πŸ”Ή Location: Austin, TX

πŸ”Ή Job Type: Full-Time, On-Site

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: April 4, 2025

πŸ”Ή Experience Level: 0-2 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Assisting the Community Manager in financial administration
  • Overseeing accounting functions and lease files
  • Supporting leasing consultants and conducting market surveys
  • Managing delinquency and evictions
  • Fielding resident concerns and performing administrative duties

ASSUMPTION: This role requires a high level of organization and attention to detail, as well as strong communication and customer service skills. It also involves some supervisory responsibilities and may require working with mechanical and electrical equipment.

πŸ“‹ Key Responsibilities

βœ… Assist the Community Manager in financial administration, including:

  • Posting rental collections
  • Making bank deposits
  • Overseeing accounting functions

βœ… Support leasing consultants in leasing apartments and conduct market surveys

βœ… Manage delinquency and file evictions as necessary

βœ… Field resident concerns and coordinate resolution with Community Manager or other members of the leadership team

βœ… Perform administrative duties as assigned by the Community Manager

ASSUMPTION: This role may require working evenings or weekends to assist residents and ensure community needs are met.

🎯 Required Qualifications

Education: Bachelor's degree in business, sales, or a related field

Experience: 1+ years of experience in property management industry preferred

Required Skills:

  • Strong collections experience and Accounting/Bookkeeping skills
  • Exceptional customer service and teamwork abilities
  • Strong knowledge of MS Office Suite, including Excel
  • Demonstration of Bell Core Values and superior interpersonal skills
  • Organization and a professional image

Preferred Skills:

  • Previous supervisory experience and leasing experience
  • Onesite/Rent Roll experience

ASSUMPTION: Candidates with relevant certifications (e.g., Certified Apartment Manager, Certified Apartment Supplier Executive) may be given preference.

πŸ’° Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Based on industry standards for Assistant Community Managers in Austin, TX)

Benefits:

  • Family health insurance
  • 401(k) match
  • Vacation, personal days, and sick time
  • Customized training programs
  • Associate referral bonus plan

Working Hours: Full-time, 40 hours per week. May require working evenings or weekends.

ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate, specifically Apartment Management and Operations

Company Size: 1,001-5,000 employees. Large enough to offer growth opportunities but small enough for individual impact.

Founded: 1976. Over 45 years of experience in the real estate industry.

Company Description:

  • Privately held, vertically integrated apartment investment and management company
  • Focused on quality multifamily rental communities throughout the United States
  • Offers an extensive full-service platform of expertise in acquisitions, construction, financing, property operations, accounting, risk management, and related support functions

Company Specialties:

  • Real Estate Investments
  • Construction/Renovation Services
  • Marketing and Public Relations
  • Communications
  • Apartment Management/Operations
  • Procurement
  • Training
  • Revenue Management

Company Website: bellpartnersinc.com

ASSUMPTION: Bell Partners is a well-established company with a strong reputation in the real estate industry. They value their associates and offer opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Early to mid-career level. This role offers opportunities for growth into Community Manager or other leadership positions.

Reporting Structure: Reports directly to the Community Manager and may oversee leasing staff.

Work Arrangement: On-site, full-time position. May require working evenings or weekends.

Growth Opportunities:

  • Advancement to Community Manager or other leadership roles
  • Cross-functional learning opportunities within the company's full-service platform
  • Potential relocation to other Bell Partners properties across the U.S.

ASSUMPTION: This role provides a strong foundation in apartment management and offers opportunities for career advancement within the company.

🌍 Location & Work Environment

Office Type: On-site, with a professional and collaborative work environment.

Office Location(s): 11210 Ranch to Market 2222, Austin, TX 78730, US

Geographic Context:

  • Austin is a vibrant city with a strong job market and a high quality of life
  • Close proximity to Bell South Lamar (New) apartment community
  • Easy access to major highways and public transportation

Work Schedule: Full-time, 40 hours per week. May require working evenings or weekends to assist residents and ensure community needs are met.

ASSUMPTION: The Austin office offers a dynamic and engaging work environment, with a diverse team and a strong focus on customer service.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screening with the hiring manager
  • In-person or virtual interview with the Community Manager and Regional Manager
  • Background check and reference check
  • Job offer and onboarding

Key Assessment Areas:

  • Customer service skills and ability to handle resident concerns
  • Financial administration and accounting skills
  • Teamwork and collaboration abilities
  • Problem-solving and decision-making skills
  • Adaptability and flexibility to work evenings or weekends

Application Tips:

  • Highlight relevant experience and skills in your resume, particularly in collections, accounting, and customer service
  • Tailor your cover letter to demonstrate your understanding of the role and your fit with Bell Partners' core values
  • Prepare examples of how you have handled resident concerns or managed delinquency in previous roles

ATS Keywords: Assistant Community Manager, Apartment Management, Collections, Accounting, Customer Service, Leasing, Resident Concerns, Delinquency, Evictions, Bell Partners

ASSUMPTION: The application process for Bell Partners is straightforward and focused on assessing the candidate's fit for the role and the company's core values.

πŸ› οΈ Tools & Technologies

  • Onesite/Rent Roll (preferred)
  • Microsoft Office Suite (required)
  • Property management software (e.g., Yardi, AppFolio)

ASSUMPTION: Familiarity with Onesite/Rent Roll and property management software is preferred but not required. Training will be provided as needed.

πŸ‘” Cultural Fit Considerations

Company Values:

  • We Care
  • We Deliver
  • We Are One Team
  • We Are Committed to Our Customers
  • We Are Committed to Our Associates

Work Style:

  • Collaborative and team-oriented
  • Customer-focused and results-driven
  • Adaptable and flexible, with a willingness to work evenings or weekends

Self-Assessment Questions:

  • Do you have a proven track record of providing excellent customer service?
  • Are you detail-oriented and organized, with strong accounting and bookkeeping skills?
  • Can you work effectively as part of a team and manage multiple priorities?
  • Are you comfortable working with mechanical and electrical equipment and hazardous materials?

ASSUMPTION: Bell Partners values associates who embody their core values and are committed to delivering exceptional customer service.

⚠️ Potential Challenges

  • Managing resident concerns and conflicts may be stressful and require strong communication skills
  • Working evenings or weekends may impact work-life balance
  • The role may require physical tasks, such as moving heavy objects or working with hazardous materials
  • Bell Partners is a large company with a diverse team, which may present unique challenges in communication and collaboration

ASSUMPTION: These challenges can be managed effectively with strong communication skills, adaptability, and a commitment to Bell Partners' core values.

πŸ“ˆ Similar Roles Comparison

  • Unlike other Assistant Community Manager roles, this position may require more supervisory responsibilities and may involve working with mechanical and electrical equipment
  • Bell Partners offers a comprehensive benefits package and opportunities for career growth and development
  • This role may require more evening and weekend work than other similar positions

ASSUMPTION: This role offers unique opportunities and challenges compared to similar positions in the industry.

πŸ“ Sample Projects

  • Developing and implementing a new collections process to improve efficiency and resident satisfaction
  • Conducting a comprehensive review of lease files and generating reports to identify trends and areas for improvement
  • Coordinating a community-wide event to engage residents and foster a sense of community

ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that an Assistant Community Manager may undertake at Bell Partners.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
  • How does Bell Partners support the professional development and growth of its associates?
  • What opportunities are there for advancement within the company, and how can I best position myself for these opportunities?
  • How does Bell Partners foster a culture of diversity, equity, and inclusion?
  • What is the typical career path for an Assistant Community Manager at Bell Partners?

ASSUMPTION: These questions demonstrate a candidate's interest in the role and their commitment to Bell Partners' success.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume to highlight relevant experience and skills, particularly in collections, accounting, and customer service
  • Write a cover letter that demonstrates your understanding of the role and your fit with Bell Partners' core values
  • Prepare examples of how you have handled resident concerns or managed delinquency in previous roles
  • Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.