📌 Core Information
🔹 Job Title: Assistant Community Manager
🔹 Company: Allied Orion Group
🔹 Location: Katy, Texas, United States
🔹 Job Type: On-site
🔹 Category: Real Estate
🔹 Date Posted: April 10, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting the Community Manager in overseeing property management
- Handling financial and accounting aspects of the property
- Managing on-site staff during the Community Manager's absence
- Performing multi-family property leasing, marketing, and resident relations functions
ASSUMPTION: This role requires a high level of organization, attention to detail, and strong communication skills to effectively manage various aspects of the property and team.
📋 Key Responsibilities
✅ Financial and Accounting: Process payments, track late payments, apply late charges, send late notices, handle NSF/returned checks, follow up on delinquencies, process evictions, and complete final account statements.
✅ Property Management: Assume Property Manager's duties/authority in the absence of the immediate supervisor, and perform other duties as assigned.
✅ Multi-Family Property Leasing, Marketing, and Resident Relations: Perform all functions related to multi-family property leasing, marketing, and resident relations.
ASSUMPTION: This role involves a wide range of responsibilities, requiring the incumbent to be adaptable, proactive, and able to prioritize tasks effectively.
🎯 Required Qualifications
Education: High school diploma or equivalent required; college degree preferred.
Experience: One (1) year of experience in multi-family property management required.
Required Skills:
- Multi-Family Leasing
- Accounting
- Marketing
- Customer Service
- Supervisory Skills
- Communication
- Mathematical Skills
- Proficiency in Property Management Software and Microsoft Office
- Knowledge of Fair Housing Laws, OSHA Requirements, EEOC Laws, and Local Ordinances
Preferred Skills:
- National Apartment Leasing Professional (NALP)
- Certified Occupancy Specialist (COS)
- Tax Credit Specialist (TCS)
- Housing Quality Standards (HQS)
- Uniform Physical Condition Standards (UPCS)
- LIHTC training
ASSUMPTION: A strong background in multi-family property management, along with excellent communication and organizational skills, is crucial for success in this role.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for this role and experience level)
Benefits:
- Health, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off
- Employee Assistance Program
- Tuition Reimbursement
Working Hours: Full-time, 40 hours per week
ASSUMPTION: The salary range is an estimate based on industry standards for this role and experience level. Actual salary may vary based on the company's internal compensation structure and the candidate's qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically Multi-Family Property Management
Company Size: Medium-sized company with 501-1,000 employees, offering a structured environment with opportunities for growth and development.
Founded: 1985, with over 40 years of experience in the industry.
Company Description:
- Full-service, multi-family residential management company
- Serves a wide variety of clients, including institutions, private partnerships, foreign investors, individual owners, and government housing organizations
- Certified by the Institute of Real Estate Management (IREM) as an Accredited Management Organization (AMO)
Company Specialties:
- Property Management
- Construction Services
- Compliance and Inspection Services
- Due Diligence Services
- Development
- Commercial Real Estate
- Asset Management
Company Website: http://www.aogliving.com
ASSUMPTION: Allied Orion Group offers a comprehensive range of services, making it a well-rounded choice for candidates seeking a career in multi-family property management.
📊 Role Analysis
Career Level: Mid-level, with opportunities for growth into management or specialized roles within the company.
Reporting Structure: Reports directly to the Community Manager, with potential oversight from the Regional Property Supervisor and/or Regional Vice President.
Work Arrangement: On-site, full-time position, with the possibility of occasional overtime or on-call duties.
Growth Opportunities:
- Advancement to Community Manager or other management roles
- Specialization in areas such as compliance, development, or construction services
- Expansion of responsibilities based on performance and company growth
ASSUMPTION: This role provides a solid foundation for a career in multi-family property management, with ample opportunities for growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site, with a dedicated office space at the property.
Office Location(s): Katy, Texas, with potential travel to other properties or the company headquarters in Houston.
Geographic Context:
- Katy, Texas, is a suburb of Houston, offering a mix of urban and rural living
- Close proximity to major highways and amenities
- Access to a diverse range of housing options and neighborhoods
Work Schedule: Monday-Friday, 8:00 AM - 5:00 PM, with flexibility for on-call duties or overtime as needed.
ASSUMPTION: The on-site work environment offers ample opportunities for interaction with residents, team members, and visitors, requiring strong communication and interpersonal skills.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site interview with the Community Manager and/or other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills and adaptability
- Communication and interpersonal skills
- Customer service orientation
- Attention to detail and organizational skills
- Knowledge of multi-family property management and relevant software
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions focusing on problem-solving, customer service, and teamwork
- Research the company and its properties to demonstrate your interest and understanding of the role
- Arrive early for your interview and dress professionally
ATS Keywords: Multi-Family Leasing, Accounting, Marketing, Customer Service, Supervisory Skills, Communication, Mathematical Skills, Property Management Software, Microsoft Office, Fair Housing Laws, OSHA Requirements, EEOC Laws, Local Ordinances
ASSUMPTION: The interview process will focus on assessing the candidate's fit for the role, as well as their ability to work effectively within the company's culture and team dynamics.
🛠️ Tools & Technologies
- Property Management Software (e.g., Yardi, AppFolio, Entrata)
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) Software (e.g., Zoho CRM, HubSpot CRM)
- Accounting Software (e.g., QuickBooks, Sage Intacct)
- Email and Calendar Applications (e.g., Microsoft Outlook, Google Workspace)
ASSUMPTION: Proficiency in relevant software and tools is essential for success in this role, as they are used daily to manage various aspects of the property and team.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Teamwork
- Accountability
- Adaptability
Work Style:
- Collaborative and team-oriented
- Results-driven and proactive
- Adaptable and flexible
- Strong communication and interpersonal skills
- Attention to detail and organized
Self-Assessment Questions:
- How do you handle challenging residents or difficult situations professionally?
- Can you provide an example of a time when you had to adapt to a significant change in your work environment?
- How do you prioritize and manage multiple tasks and deadlines effectively?
ASSUMPTION: Allied Orion Group values candidates who align with their core values and work style, demonstrating strong communication, teamwork, and adaptability.
⚠️ Potential Challenges
- Dealing with difficult residents or challenging situations
- Managing a high volume of work and tight deadlines
- Adapting to changes in company policies, procedures, or work environment
- Balancing multiple responsibilities and priorities
ASSUMPTION: While this role offers numerous opportunities for growth and development, it also presents challenges that require strong problem-solving skills, adaptability, and resilience.
📈 Similar Roles Comparison
- Assistant Community Manager vs. Leasing Consultant: Both roles involve multi-family property leasing, but the Assistant Community Manager has additional responsibilities in property management, marketing, and resident relations.
- Assistant Community Manager vs. Community Manager: The Assistant Community Manager serves as a direct support to the Community Manager, with opportunities for advancement into the role with experience and demonstrated success.
- Assistant Community Manager vs. Property Manager: While both roles involve property management, the Assistant Community Manager focuses on supporting the Community Manager, while the Property Manager oversees multiple properties and teams.
ASSUMPTION: Understanding the differences between similar roles within the industry can help candidates identify the best fit for their career goals and skill sets.
📝 Sample Projects
- Developing and implementing a marketing campaign to increase property occupancy
- Streamlining the leasing process to improve efficiency and customer satisfaction
- Implementing a new property management software system and training team members on its use
ASSUMPTION: These sample projects demonstrate the range of responsibilities and initiatives that an Assistant Community Manager may undertake to contribute to the property's success.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare for them?
- How does this role support the company's long-term goals and growth strategies?
- What opportunities are there for professional development and advancement within the company?
- How does the company support work-life balance for its employees?
- What are the most rewarding aspects of working in this role and with this team?
ASSUMPTION: Asking thoughtful, insightful questions demonstrates your interest in the role and commitment to understanding the company's culture and dynamics.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare a cover letter emphasizing your interest in the role and the company, as well as your qualifications
- Prepare for behavioral interview questions focusing on problem-solving, customer service, and teamwork
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
