📌 Core Information
🔹 Job Title: Assistant Community Manager
🔹 Company: Greystar
🔹 Location: Nines at Kierland, Scottsdale, AZ
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 15, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Managing daily financial transactions and bookkeeping tasks
- Preparing financial reports and processing invoices
- Collecting rent and fees, and completing bank deposits
- Supporting the Community Manager in operational tasks and resident relations
- Assisting in managing the client/owner relationship
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently and in a team environment. Proficiency in property management software (Yardi/OneSite) is essential.
📋 Key Responsibilities
✅ Complete daily transactions and tasks related to the financial operation of the community
✅ Operate the property management software (Yardi/OneSite) and complete transactions accurately
✅ Review resident files and accounting records to determine unpaid and/or late fees owed
✅ Review and submit invoices from vendors, contractors, and service providers for payment
✅ Follow established procedures related to evictions and represent the community in court hearings
✅ Process resident move-outs and apply appropriate deposit and lease cancellation fees
✅ Promote resident satisfaction and retention by responding to complaints, questions, and requests
✅ Act as the on-site supervisor in the absence of the community manager and manage the operation of the community
✅ Assist in managing the client/owner relationship by meeting with owners, conducting community tours, and providing updates and information
ASSUMPTION: This role involves a mix of administrative, operational, and customer service tasks. The ideal candidate should be comfortable working in a fast-paced environment and handling multiple priorities.
🎯 Required Qualifications
Education: High school diploma or equivalent required. Associate's degree in accounting, business, or a related field preferred.
Experience: 0-2 years of experience in accounting, property management, or a related field.
Required Skills:
- Proficient in property management software (Yardi/OneSite)
- Strong organizational skills and attention to detail
- Excellent communication and customer service skills
- Ability to work independently and in a team environment
- Proficient in Microsoft Office Suite (Word, Excel, Outlook)
Preferred Skills:
- Bilingual (English/Spanish)
- Experience with Yardi Voyager or similar property management software
- Knowledge of the local real estate market
ASSUMPTION: While not explicitly stated, having a valid driver's license and reliable transportation may be required for this role due to the on-site nature of the position.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for entry-level accounting and property management roles in Scottsdale, AZ)
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life Insurance benefits
- Generous Paid Time Off (15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays)
- 6-Week Paid Sabbatical after 10 years of service
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance, and Legal Plans
- Charitable giving program and benefits
Working Hours: Full-time, Monday-Friday, with occasional evenings, weekends, and holidays as needed.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications. The benefits listed are for full-time employees and may vary for union or prevailing wage roles.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate - Greystar specializes in rental housing, logistics, and life sciences sectors, with a focus on institutional-quality assets.
Company Size: Greystar is a large company with over 10,000 employees globally, providing opportunities for growth and career advancement.
Founded: Greystar was founded in 1993 by Bob Faith to provide world-class service in the rental residential real estate business.
Company Description:
- Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services.
- The company manages and operates more than $315 billion of real estate in 250 markets globally, with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets.
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's extensive global presence and diverse service offerings provide ample opportunities for career growth and development within the company.
📊 Role Analysis
Career Level: Entry-Level - This role is an excellent starting point for individuals interested in pursuing a career in property management or accounting within the real estate industry.
Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and may have supervisory responsibilities in the manager's absence.
Work Arrangement: On-site - This role requires working on-site at the Nines at Kierland community in Scottsdale, AZ. Occasional travel may be required to assist other properties, attend training classes, or participate in business meetings.
Growth Opportunities:
- Progression to Community Manager or other management roles within Greystar's property management division
- Transition to Greystar's investment management or development and construction services divisions
- Expansion into other real estate sectors or geographic regions within Greystar's global platform
ASSUMPTION: Greystar's extensive global presence and diverse service offerings provide ample opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site - This role requires working on-site at the Nines at Kierland community in Scottsale, AZ.
Office Location(s): Nines at Kierland, Scottsdale, AZ
Geographic Context:
- Scottsdale, AZ is a vibrant and growing city with a strong real estate market
- The Nines at Kierland community is a luxury apartment complex located in the Kierland Commons mixed-use development
- The area offers a mix of urban and suburban living, with easy access to shopping, dining, and entertainment options
Work Schedule: Full-time, Monday-Friday, with occasional evenings, weekends, and holidays as needed.
ASSUMPTION: The on-site nature of this role requires candidates to be comfortable working in a fast-paced, customer-facing environment and managing multiple priorities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening with the Greystar HR team
- On-site or virtual interview with the Community Manager and/or other members of the Greystar team
- Background check and reference check (if applicable)
- Job offer and onboarding
Key Assessment Areas:
- Problem-solving skills and the ability to work independently
- Strong communication and customer service skills
- Proficiency in property management software (Yardi/OneSite)
- Attention to detail and organizational skills
- Adaptability and the ability to work in a fast-paced environment
Application Tips:
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on problem-solving, customer service, and teamwork
- Research Greystar's company culture and be prepared to discuss how your values align with the organization
ATS Keywords: Assistant Community Manager, Property Management, Accounting, Financial Reporting, Yardi/OneSite, Resident Relations, Vendor Management, Eviction Procedures, Customer Service, Team Coordination, Lease Enforcement, Revenue Maximization, Bank Reconciliation, Invoice Processing, Community Management, Operational Compliance, Relationship Management
ASSUMPTION: Greystar's application process is designed to assess candidates' skills and cultural fit for the role and the organization.
🛠️ Tools & Technologies
- Yardi/OneSite (Property Management Software)
- Microsoft Office Suite (Word, Excel, Outlook)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Various accounting and financial reporting tools
ASSUMPTION: Proficiency in the listed tools and technologies is essential for success in this role. Greystar may provide training and resources to help candidates develop the necessary skills.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Excellence
- Innovation
- Collaboration
- Accountability
- Diversity & Inclusion
Work Style:
- Fast-paced and dynamic environment
- Team-oriented and collaborative culture
- Focus on results and continuous improvement
- Adaptability and flexibility
- Strong customer focus
Self-Assessment Questions:
- How do your personal values align with Greystar's company values?
- Are you comfortable working in a fast-paced, customer-facing environment?
- How do you approach problem-solving and decision-making in a team setting?
- Can you provide an example of a time when you went above and beyond to provide excellent customer service?
ASSUMPTION: Greystar's company culture emphasizes integrity, excellence, and a strong commitment to customer service. Candidates should be prepared to discuss their alignment with these values and provide specific examples of their skills and experiences.
⚠️ Potential Challenges
- Working evenings, weekends, and holidays as needed to manage resident relations and community operations
- Managing multiple priorities and deadlines in a fast-paced environment
- Dealing with difficult residents or vendor situations
- Adapting to changes in company policies, procedures, or business practices
- Navigating a large, global organization with diverse service offerings
ASSUMPTION: The potential challenges listed above require strong communication, problem-solving, and adaptability skills. Candidates should be prepared to discuss their strategies for overcoming these challenges and maintaining a positive work environment.
📈 Similar Roles Comparison
- Assistant Community Manager vs. Community Manager - The Assistant Community Manager role focuses on supporting the Community Manager in day-to-day operations, while the Community Manager role involves more strategic decision-making and leadership responsibilities.
- Real Estate Industry Context - Greystar's extensive global presence and diverse service offerings provide unique opportunities for career growth and development within the real estate industry.
- Career Path Comparison - The Assistant Community Manager role can serve as a stepping stone to other management roles within Greystar's property management division or a transition to the company's investment management or development and construction services divisions.
ASSUMPTION: Greystar's extensive global presence and diverse service offerings provide ample opportunities for career growth and development within the company, making the Assistant Community Manager role an attractive option for individuals interested in pursuing a career in the real estate industry.
📝 Sample Projects
- Developing and implementing a new resident communication strategy to improve customer satisfaction and retention
- Streamlining the invoice processing and payment workflow to reduce processing times and improve efficiency
- Collaborating with the maintenance team to complete a comprehensive property audit and address any identified maintenance issues
ASSUMPTION: The sample projects listed above are designed to showcase the Assistant Community Manager's ability to work independently, collaborate with other departments, and drive meaningful change within the community.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the Assistant Community Manager role, and how can I best prepare to succeed in this position?
- How does Greystar support the professional development and growth of its employees?
- What are the key priorities for the Assistant Community Manager role in the first 30, 60, and 90 days?
- How does Greystar measure the success of its Assistant Community Managers, and what metrics are most important for this role?
- What are the opportunities for growth and advancement within Greystar's property management division, and how can I position myself for these opportunities?
ASSUMPTION: The key questions listed above are designed to help candidates better understand the role, the company, and the opportunities for growth and development within Greystar's property management division.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience and skills for this role
- Prepare a cover letter that explains your interest in the Assistant Community Manager position and how your qualifications and skills make you a strong fit for the role
- Prepare for behavioral interview questions that focus on problem-solving, customer service, and teamwork
- Research Greystar's company culture and be prepared to discuss how your values align with the organization
- Follow up with the Greystar HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
