Assistant Community Manager - Firewheel Town Village - Garland, TX

📌 Core Information

🔹 Job Title: Assistant Community Manager - Firewheel Town Village

🔹 Company: Valiant Residential

🔹 Location: Garland, Texas, United States

🔹 Job Type: On-site

🔹 Category: Social Media Marketing

🔹 Date Posted: Tue Apr 01 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Supporting the Community Manager in daily operations and acting as the primary contact in their absence
• Managing leasing activities and ensuring excellent resident relations
• Keeping detailed and accurate financial records
• Contributing to marketing efforts to attract new residents

ASSUMPTION: The role involves a combination of administrative duties and direct interaction with residents, requiring strong organizational skills and a customer-focused attitude.

📋 Key Responsibilities

✅ Assist in preparing and distributing advertising materials.

✅ Show units to potential tenants and assist in new tenant screening and onboarding.

✅ Maintain and update financial records and leasing documentation.

✅ Work closely with maintenance staff to address repair requests and ensure resident satisfaction.

✅ Ensure compliance with Fair Housing regulations and company policies.

✅ Participate in community marketing and renewal campaigns.

ASSUMPTION: Given the multifaceted nature of the role, the Assistant Community Manager is expected to be versatile, handling both customer service and administrative responsibilities efficiently.

🎯 Required Qualifications

Education: High school diploma or equivalent; 2+ years of college preferred

Experience: No specific minimum experience required, but apartment management experience is preferred

Required Skills:

• Excellent communication and interpersonal skills
• Ability to maintain professional demeanor under various circumstances
• Basic understanding of accounting and record-keeping practices

Preferred Skills:

• Proficiency in Yardi or similar property management software
• Hands-on experience in property management or leasing

ASSUMPTION: The role requires a dynamic candidate who is eager to learn and adapt rapidly, especially in varying tenant and property management scenarios.

💰 Compensation & Benefits

Salary Range: Not specified, typical compensation details would align with industry standards for similar roles and locations

Benefits:

• Multiple Medical Plans with one offering free coverage to employees
• Dental and Vision insurance
• Free Life Insurance for employees and voluntary life options
• 401k plan with Company match
• Generous PTO, sick time, and holiday benefits including birthday leave

Working Hours: 40 hours per week, including most weekends

ASSUMPTION: Benefits indicate a supportive and comprehensive package conducive to work-life balance, which can be attractive for candidates looking for long-term positions.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, with a focus on multifamily and commercial property management

Company Size: 501-1,000 employees, implying robust support structures but also individual influence on company culture

Founded: 1987, with a rich history of property management excellence

Company Description:

• Pioneers in next-generation property management
• Deep expertise and experience in property ownership and asset management
• Dedicated to fostering partnerships and community among its employees and residents

Company Specialties:

• Multi-Family Property Management
• Commercial Property Management
• Contract Negotiation

Company Website: http://www.valiantresidential.com

ASSUMPTION: The company’s tenure and specialization suggest stability and opportunity for growth for diverse career paths in property management.

📊 Role Analysis

Career Level: Entry to mid-level position with opportunities for growing into community management roles

Reporting Structure: Report directly to the Community Manager

Work Arrangement: On-site position requiring presence in Garland, TX

Growth Opportunities:

• Experience in complex property management tasks
• Networking within the multifamily residential industry
• Potential promotion to Community Manager and beyond

ASSUMPTION: The role is likely a stepping stone for those seeking to advance into higher responsibility positions within property management.

🌍 Location & Work Environment

Office Type: On-site residential management office

Office Location(s): Firewheel Town Village, Garland, TX

Geographic Context:

• Located in a lively suburban area with significant amenities
• Proximity to shopping centers and community resources
• Community-oriented environment fostering neighborhood ties

Work Schedule: 40 hours a week with weekend work required

ASSUMPTION: The Garland location offers a dynamic yet stable environment appealing to those interested in community engagement and property management careers.

💼 Interview & Application Insights

Typical Process:

• Application submission via company website or direct portal
• Initial phone screen to assess basic qualifications
• In-person or virtual interview with Community and Regional Managers

Key Assessment Areas:

• Communication skills and problem-solving ability
• Understanding of Fair Housing regulations
• Customer service orientation and teamwork

Application Tips:

• Highlight property management or customer service experience
• Demonstrate familiarity with Yardi software or equivalent
• Showcase ability to handle customer inquiries with professionalism

ATS Keywords: Leasing, Property Management, Customer Service, Fair Housing, Yardi

ASSUMPTION: The interview process is focused on assessing capabilities in managing resident relations and property management logistics.

🛠️ Tools & Technologies

• Yardi property management software
• Basic accounting software for financial records
• Standard office software for daily communications and scheduling

ASSUMPTION: Familiarity with these tools is crucial for efficiently managing property operations and tenant relations.

👔 Cultural Fit Considerations

Company Values:

• Innovation in property management
• Commitment to community and partnerships
• Customer-focused service ethos

Work Style:

• Collaborative and supportive team environment
• Proactive problem-solving encouraged
• High level of autonomy in handling daily tasks

Self-Assessment Questions:

• Can you handle a diverse range of tasks from leasing to financial management?
• Are you confident communicating with a wide range of people, from prospective tenants to maintenance staff?
• Do you thrive in dynamic environments where quick problem-solving is necessary?

ASSUMPTION: The cultural fit focuses on embracing a role that balances between operational tasks and interpersonal interactions essential for community living.

⚠️ Potential Challenges

• Managing high volume of resident and prospect inquiries
• Balancing administrative duties with direct customer service
• Adapting quickly to changes or urgencies in property management operations
• Ensuring all activities comply with Fair Housing standards and company policies

ASSUMPTION: Potential challenges are rooted in maintaining balance between efficiency in operations and providing excellent customer service.

📈 Similar Roles Comparison

• Greater emphasis on leasing and resident relations compared to strictly operational roles
• May require less financial oversight than higher-level management positions
• Opportunities to impact community directly through resident interactions

ASSUMPTION: This role offers a strong foundation in multifaceted property management, ideal for those considering advancing to a managerial role.

📝 Sample Projects

• Developing a marketing campaign for new resident outreach
• Streamlining lease renewal processes for higher retention
• Innovating resident engagement strategies for community building

ASSUMPTION: Sample projects likely include activities focused on enhancing resident experience and operational efficiency.

❓ Key Questions to Ask During Interview

• What are the current challenges faced by this community?
• How does this role integrate with other properties managed by the firm?
• What are your expectations for an ideal candidate in this position?
• How is success measured for this role?
• What training opportunities are available for advancement?

ASSUMPTION: Questions should aim to understand the community's current situation and broader company objectives to see if they align with your career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to highlight your experience in customer service and property management
• Ensure your resume features relevant skills such as leasing and financial records management
• Be ready to discuss any prior roles with focus on tenant interaction and leasing responsibilities
• Follow up after submission to express your interest timely and concretely

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.