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Assistant Community Manager - Greys Harbor at Lake Norman

Bell Partners Inc
Full-time
On-site
Charlotte, North Carolina, United States
πŸ“± Social Media Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Assistant Community Manager - Greys Harbor at Lake Norman

πŸ”Ή Company: Bell Partners Inc

πŸ”Ή Location: Charlotte, North Carolina, United States

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Real Estate

πŸ”Ή Date Posted: April 3, 2025

πŸ”Ή Experience Level: Entry-Level (0-2 years)

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Assisting the Community Manager in financial administration and leasing efforts
  • Maintaining community performance and resident satisfaction
  • Collaborating with the leadership team to enhance community operations
  • Processing notices to vacate and managing delinquencies
  • Performing administrative duties as assigned

ASSUMPTION: This role requires a strong focus on customer service, teamwork, and attention to detail. It is ideal for individuals seeking to start or advance their career in property management.

πŸ“‹ Key Responsibilities

βœ… Assist the Community Manager in financial administration, including:

  • Posting rental collections
  • Making bank deposits
  • Overseeing accounting functions for the community

βœ… Support leasing efforts by:

  • Leasing apartments when necessary
  • Conducting market surveys and recommending pricing changes

βœ… Maintain and update resident lease files and computer records

βœ… Process notices to vacate, manage delinquencies, and file evictions

βœ… Field resident concerns and coordinate resolution with the Community Manager or other members of the leadership team

βœ… Perform administrative duties as assigned

ASSUMPTION: This role involves a mix of administrative, customer service, and leasing responsibilities. Strong organizational skills and the ability to multitask are essential for success.

🎯 Required Qualifications

Education: Bachelor's degree in business, sales, or a related field

Experience: 1+ years of experience in the property management industry preferred

Required Skills:

  • Strong collections and accounting/bookkeeping skills
  • Exceptional customer service abilities
  • Strong knowledge of MS Office Suite, including Excel
  • Demonstration of Bell Core Values and ability to work successfully on a team
  • Clear oral and written communication and superior interpersonal skills
  • Organization and a professional image

Preferred Skills:

  • Previous supervisory experience and leasing experience
  • Onesite/Rent Roll experience

ASSUMPTION: Candidates with relevant experience and a strong background in collections and accounting will be well-suited for this role.

πŸ’° Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for entry-level property management roles in Charlotte, NC)

Benefits:

  • Family health insurance
  • 401(k) match
  • Vacation, personal days, and sick time
  • Customized training programs
  • Associate referral bonus plan
  • Diverse, equitable, and inclusive work environment
  • A culture that empowers you to make a difference

Working Hours: Full-time, typically Monday through Friday, with on-call responsibilities as needed

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level property management roles in Charlotte, NC. Actual compensation may vary based on experience and performance.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Real Estate, specifically Apartment Management and Investment

Company Size: 1,001-5,000 employees (Mid-sized)

Founded: 1976

Company Description:

  • Bell Partners Inc. is a privately held, vertically integrated apartment investment and management company
  • Focused on quality multifamily rental communities throughout the United States
  • Currently manages over 85,000 apartment homes in markets across the U.S.

Company Specialties:

  • Real Estate Investments
  • Construction/Renovation Services
  • Marketing and Public Relations
  • Apartment Management/Operations
  • Procurement, Training, and Revenue Management

Company Website: bellpartnersinc.com

ASSUMPTION: Bell Partners Inc. is a well-established company in the real estate industry, offering opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Entry-level to Mid-level (depending on experience)

Reporting Structure: Reports directly to the Community Manager, with potential oversight of the leasing staff

Work Arrangement: Full-time, on-site position with potential on-call responsibilities

Growth Opportunities:

  • Advancement to Community Manager or other leadership roles
  • Expansion of responsibilities and skillset within the property management field
  • Potential relocation to other Bell Partners properties or offices

ASSUMPTION: This role offers opportunities for growth and development within the property management industry, with potential advancement to leadership positions.

🌍 Location & Work Environment

Office Type: Corporate office environment with a focus on teamwork and collaboration

Office Location(s): 10706 Sikes Pl, Suite 250, Charlotte, North Carolina 28277, US

Geographic Context:

  • Charlotte, North Carolina is the most populous city in the state and the 17th most populous city in the United States
  • The city is known for its vibrant urban core, diverse neighborhoods, and growing job market
  • Charlotte is home to numerous Fortune 500 companies and offers a variety of cultural attractions, including museums, theaters, and sports teams

Work Schedule: Typical full-time work hours, with potential on-call responsibilities as needed

ASSUMPTION: The Charlotte office provides a collaborative work environment with opportunities for professional growth and development.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening with the hiring manager
  • In-person or virtual interview with the hiring manager and/or other team members
  • Background check and reference check (if applicable)
  • Job offer and onboarding

Key Assessment Areas:

  • Customer service skills and experience
  • Administrative and organizational skills
  • Problem-solving and decision-making abilities
  • Familiarity with property management software and tools

Application Tips:

  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Demonstrate your understanding of the property management industry and Bell Partners' mission and values
  • Prepare examples of how you have handled customer service challenges or administrative tasks in previous roles

ATS Keywords: Apartment Management, Property Management, Leasing, Collections, Accounting, Customer Service, Teamwork, MS Office Suite

ASSUMPTION: The application process for this role is typical for the property management industry, with a focus on assessing customer service skills, administrative abilities, and cultural fit.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Property management software (e.g., Onesite, Rent Roll)
  • Accounting and bookkeeping software (e.g., QuickBooks)

ASSUMPTION: Familiarity with Microsoft Office Suite and property management software is essential for success in this role.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Integrity
  • Accountability
  • Teamwork
  • Excellence
  • Customer Focus

Work Style:

  • Collaborative and team-oriented
  • Results-driven and goal-focused
  • Adaptable and responsive to change
  • Strong communication and interpersonal skills

Self-Assessment Questions:

  • Do you demonstrate a strong commitment to customer service and satisfaction?
  • Are you able to work effectively in a team environment and collaborate with others to achieve common goals?
  • Do you possess strong organizational skills and the ability to manage multiple priorities and tasks?

ASSUMPTION: Bell Partners values a strong work ethic, team collaboration, and a customer-focused mindset. Candidates who align with these values will be well-suited for this role.

⚠️ Potential Challenges

  • Managing resident concerns and conflicts
  • Meeting financial and operational targets under tight deadlines
  • Adapting to changes in the real estate market and industry trends
  • Balancing multiple responsibilities and priorities

ASSUMPTION: This role may present challenges related to customer service, time management, and adaptability to change. Successful candidates will possess strong problem-solving skills and the ability to thrive in a dynamic work environment.

πŸ“ˆ Similar Roles Comparison

  • Compared to other Assistant Community Manager roles, this position may offer more responsibility and autonomy, depending on the specific property and management team
  • Within the real estate industry, this role is similar to other entry-level property management positions, with a focus on customer service, administration, and leasing
  • Career progression may include advancement to Community Manager, Regional Manager, or other leadership roles within Bell Partners or the broader real estate industry

ASSUMPTION: This role offers opportunities for growth and development within the property management industry, with potential advancement to leadership positions.

πŸ“ Sample Projects

  • Conducting a market survey and recommending pricing changes for a Bell Partners property
  • Processing notices to vacate and managing delinquencies for a portfolio of Bell Partners properties
  • Collaborating with the Community Manager and Regional Manager to enhance community performance and resident satisfaction

ASSUMPTION: These sample projects illustrate the range of responsibilities and tasks associated with the Assistant Community Manager role at Bell Partners.

❓ Key Questions to Ask During Interview

  • What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
  • How does this role fit into the overall structure and goals of the Bell Partners team and organization?
  • What opportunities are there for growth and development within this role and the broader Bell Partners organization?
  • How does Bell Partners support work-life balance for its employees?
  • What are the most important qualities and skills for success in this role, according to the hiring manager?

ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight relevant experience and skills for this role
  • Prepare examples of how you have handled customer service challenges or administrative tasks in previous roles
  • Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.