π Core Information
πΉ Job Title: Assistant Community Manager - Greys Harbor at Lake Norman
πΉ Company: Bell Partners Inc
πΉ Location: Charlotte, North Carolina, United States
πΉ Job Type: Full-Time
πΉ Category: Real Estate
πΉ Date Posted: April 3, 2025
πΉ Experience Level: Entry-Level (0-2 years)
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Assisting the Community Manager in financial administration and leasing efforts
- Maintaining community performance and resident satisfaction
- Collaborating with the leadership team to enhance community operations
- Processing notices to vacate and managing delinquencies
- Performing administrative duties as assigned
ASSUMPTION: This role requires a strong focus on customer service, teamwork, and attention to detail. It is ideal for individuals seeking to start or advance their career in property management.
π Key Responsibilities
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Assist the Community Manager in financial administration, including:
- Posting rental collections
- Making bank deposits
- Overseeing accounting functions for the community
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Support leasing efforts by:
- Leasing apartments when necessary
- Conducting market surveys and recommending pricing changes
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Maintain and update resident lease files and computer records
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Process notices to vacate, manage delinquencies, and file evictions
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Field resident concerns and coordinate resolution with the Community Manager or other members of the leadership team
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Perform administrative duties as assigned
ASSUMPTION: This role involves a mix of administrative, customer service, and leasing responsibilities. Strong organizational skills and the ability to multitask are essential for success.
π― Required Qualifications
Education: Bachelor's degree in business, sales, or a related field
Experience: 1+ years of experience in the property management industry preferred
Required Skills:
- Strong collections and accounting/bookkeeping skills
- Exceptional customer service abilities
- Strong knowledge of MS Office Suite, including Excel
- Demonstration of Bell Core Values and ability to work successfully on a team
- Clear oral and written communication and superior interpersonal skills
- Organization and a professional image
Preferred Skills:
- Previous supervisory experience and leasing experience
- Onesite/Rent Roll experience
ASSUMPTION: Candidates with relevant experience and a strong background in collections and accounting will be well-suited for this role.
π° Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (Estimated based on industry standards for entry-level property management roles in Charlotte, NC)
Benefits:
- Family health insurance
- 401(k) match
- Vacation, personal days, and sick time
- Customized training programs
- Associate referral bonus plan
- Diverse, equitable, and inclusive work environment
- A culture that empowers you to make a difference
Working Hours: Full-time, typically Monday through Friday, with on-call responsibilities as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level property management roles in Charlotte, NC. Actual compensation may vary based on experience and performance.
π Applicant Insights
π Company Context
Industry: Real Estate, specifically Apartment Management and Investment
Company Size: 1,001-5,000 employees (Mid-sized)
Founded: 1976
Company Description:
- Bell Partners Inc. is a privately held, vertically integrated apartment investment and management company
- Focused on quality multifamily rental communities throughout the United States
- Currently manages over 85,000 apartment homes in markets across the U.S.
Company Specialties:
- Real Estate Investments
- Construction/Renovation Services
- Marketing and Public Relations
- Apartment Management/Operations
- Procurement, Training, and Revenue Management
Company Website: bellpartnersinc.com
ASSUMPTION: Bell Partners Inc. is a well-established company in the real estate industry, offering opportunities for career growth and development.
π Role Analysis
Career Level: Entry-level to Mid-level (depending on experience)
Reporting Structure: Reports directly to the Community Manager, with potential oversight of the leasing staff
Work Arrangement: Full-time, on-site position with potential on-call responsibilities
Growth Opportunities:
- Advancement to Community Manager or other leadership roles
- Expansion of responsibilities and skillset within the property management field
- Potential relocation to other Bell Partners properties or offices
ASSUMPTION: This role offers opportunities for growth and development within the property management industry, with potential advancement to leadership positions.
π Location & Work Environment
Office Type: Corporate office environment with a focus on teamwork and collaboration
Office Location(s): 10706 Sikes Pl, Suite 250, Charlotte, North Carolina 28277, US
Geographic Context:
- Charlotte, North Carolina is the most populous city in the state and the 17th most populous city in the United States
- The city is known for its vibrant urban core, diverse neighborhoods, and growing job market
- Charlotte is home to numerous Fortune 500 companies and offers a variety of cultural attractions, including museums, theaters, and sports teams
Work Schedule: Typical full-time work hours, with potential on-call responsibilities as needed
ASSUMPTION: The Charlotte office provides a collaborative work environment with opportunities for professional growth and development.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the hiring manager
- In-person or virtual interview with the hiring manager and/or other team members
- Background check and reference check (if applicable)
- Job offer and onboarding
Key Assessment Areas:
- Customer service skills and experience
- Administrative and organizational skills
- Problem-solving and decision-making abilities
- Familiarity with property management software and tools
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the property management industry and Bell Partners' mission and values
- Prepare examples of how you have handled customer service challenges or administrative tasks in previous roles
ATS Keywords: Apartment Management, Property Management, Leasing, Collections, Accounting, Customer Service, Teamwork, MS Office Suite
ASSUMPTION: The application process for this role is typical for the property management industry, with a focus on assessing customer service skills, administrative abilities, and cultural fit.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Property management software (e.g., Onesite, Rent Roll)
- Accounting and bookkeeping software (e.g., QuickBooks)
ASSUMPTION: Familiarity with Microsoft Office Suite and property management software is essential for success in this role.
π Cultural Fit Considerations
Company Values:
- Integrity
- Accountability
- Teamwork
- Excellence
- Customer Focus
Work Style:
- Collaborative and team-oriented
- Results-driven and goal-focused
- Adaptable and responsive to change
- Strong communication and interpersonal skills
Self-Assessment Questions:
- Do you demonstrate a strong commitment to customer service and satisfaction?
- Are you able to work effectively in a team environment and collaborate with others to achieve common goals?
- Do you possess strong organizational skills and the ability to manage multiple priorities and tasks?
ASSUMPTION: Bell Partners values a strong work ethic, team collaboration, and a customer-focused mindset. Candidates who align with these values will be well-suited for this role.
β οΈ Potential Challenges
- Managing resident concerns and conflicts
- Meeting financial and operational targets under tight deadlines
- Adapting to changes in the real estate market and industry trends
- Balancing multiple responsibilities and priorities
ASSUMPTION: This role may present challenges related to customer service, time management, and adaptability to change. Successful candidates will possess strong problem-solving skills and the ability to thrive in a dynamic work environment.
π Similar Roles Comparison
- Compared to other Assistant Community Manager roles, this position may offer more responsibility and autonomy, depending on the specific property and management team
- Within the real estate industry, this role is similar to other entry-level property management positions, with a focus on customer service, administration, and leasing
- Career progression may include advancement to Community Manager, Regional Manager, or other leadership roles within Bell Partners or the broader real estate industry
ASSUMPTION: This role offers opportunities for growth and development within the property management industry, with potential advancement to leadership positions.
π Sample Projects
- Conducting a market survey and recommending pricing changes for a Bell Partners property
- Processing notices to vacate and managing delinquencies for a portfolio of Bell Partners properties
- Collaborating with the Community Manager and Regional Manager to enhance community performance and resident satisfaction
ASSUMPTION: These sample projects illustrate the range of responsibilities and tasks associated with the Assistant Community Manager role at Bell Partners.
β Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role fit into the overall structure and goals of the Bell Partners team and organization?
- What opportunities are there for growth and development within this role and the broader Bell Partners organization?
- How does Bell Partners support work-life balance for its employees?
- What are the most important qualities and skills for success in this role, according to the hiring manager?
ASSUMPTION: These interview questions are designed to help candidates better understand the role, the company, and the opportunities for growth and development.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of how you have handled customer service challenges or administrative tasks in previous roles
- Follow up with the hiring manager one week after submitting your application to confirm receipt and express your continued interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.