Assistant Community Manager: Part-Time 20 hours a week!

📌 Core Information

🔹 Job Title: Assistant Community Manager: Part-Time 20 hours a week!

🔹 Company: ACC MANAGEMENT GROUP, INC.

🔹 Location: Glenwood City, Wisconsin, United States

🔹 Job Type: On-site

🔹 Category: 📱 Social Media Marketing

🔹 Date Posted: Mon Mar 31 2025 22:30:38 GMT+0000 (Coordinated Universal Time)

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Oversee a 110-unit scattered Section 8 property across various locations.
• Ensure properties are ready for showings and move-in dates.
• Maintain strong resident relations and address concerns promptly.
• Assist the Community Manager in daily operations and resident communication.

ASSUMPTION: This role will demand proficiency in property management and effective communication to handle diverse resident needs and property locations.

📋 Key Responsibilities

✅ Ensure complexes and vacancies are ready for showings and move-in dates.

✅ Effectively communicate property features and amenities to all prospects.

✅ Answer questions to all prospects and potential applicants promptly.

✅ Conduct showings of vacant units to all interested prospects.

✅ Greet and assist walk-in traffic during open office hours.

✅ Address resident concerns and all maintenance requests timely.

✅ Process all paperwork in accordance with company policies and Fair Housing requirements.

✅ Manage renewal notices and lease paperwork for new applicants.

✅ Collect rent payments and manage delinquency matters.

✅ Maintain strong relationships with vendors, suppliers, and service professionals.

✅ Document resident correspondence and report accidents or emergencies to the Community Manager.

✅ Stay updated on property description and fair housing laws.

ASSUMPTION: The role requires multitasking and a proactive approach to managing multiple properties and tenant relations efficiently.

🎯 Required Qualifications

Education: High School diploma or equivalent required.

Experience: Previous customer service experience required; 1-2 years of leasing or property management experience preferred.

Required Skills:

• Knowledgeable and proficient with office software (MS Outlook, Word, Excel).
• Excellent verbal and written communication skills.
• Ability to prioritize tasks and manage time efficiently.

Preferred Skills:

• Experience with Onesite software.
• Flexibility with working hours, including availability for later hours or Saturdays.

ASSUMPTION: Candidates should be adaptable, organized, and customer-focused with a basic understanding of property management software.

💰 Compensation & Benefits

Salary Range: Not specified; typically competitive for part-time roles in the real estate industry.

Benefits:

• Competitive pay
• Opportunities for growth and bonuses
• Training programs

Working Hours: 20 hours per week, with flexibility for later hours or Saturdays as needed.

ASSUMPTION: Compensation is competitive and tailored to the part-time nature of the role, with additional benefits supporting professional growth.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specializing in property management for luxury and affordable housing.

Company Size: 201-500 employees; offers a stable work environment with room for growth.

Founded: Not specified.

Company Description:

• Full-service, third-party property management firm.
• Proven track record with luxury and affordable housing.
• Manages over 9,000 apartment units in Wisconsin and northern Illinois.

Company Specialties:

• Affordable Housing
• Compliance and Property Management
• Section 42 and Section 8 Housing

Company Website: http://accmanagementgroup.com/

ASSUMPTION: ACC Management Group offers robust support and career development in the real estate sector, providing substantial opportunities for career advancement.

📊 Role Analysis

Career Level: Entry to mid-level role offering practical property management experience.

Reporting Structure: Reports directly to the Community Manager.

Work Arrangement: On-site presence required for effective property management and tenant interaction.

Growth Opportunities:

• Potential to advance to Community Manager or similar roles.
• Opportunity to develop specialized skills in property management.
• Access to ongoing training and development programs.

ASSUMPTION: The role serves as a stepping stone for career progression within the property management sector, with diverse growth opportunities.

🌍 Location & Work Environment

Office Type: Professional office environment, standard office equipment used.

Office Location(s): Primary office located in Hudson, WI; travel to properties in Glenwood City, Hammond, Hudson, and New Richmond.

Geographic Context:

• Hudson, WI provides access to a variety of amenities and is near the Minneapolis-St. Paul metro area.
• Glenwood City and surrounding areas offer a mix of urban and rural environments.
• Locations are part of a dynamic real estate market with diverse housing needs.

Work Schedule: Flexibility in work schedule with possible Saturday hours.

ASSUMPTION: The geographical spread requires applicants to adapt to various community settings and commute between locations as needed.

💼 Interview & Application Insights

Typical Process:

• Initial screening via application review.
• Phone interview to assess communication skills.
• In-person interview with the Community Manager.

Key Assessment Areas:

• Customer service experience and problem-solving skills.
• Familiarity with property management protocols.
• Adaptability to dynamic work environments.

Application Tips:

• Highlight relevant customer service and property management experience.
• Emphasize skills in communication and time management.
• Include any relevant software proficiencies.

ATS Keywords: Customer Service, Leasing, Property Management, Office Skills, Communication, Time Management

ASSUMPTION: The application process is straightforward and emphasizes strong interpersonal skills and practical property management capabilities.

🛠️ Tools & Technologies

• MS Office Suite (Outlook, Word, Excel)
• Property management software (e.g., Onesite)
• Standard office equipment (computers, photocopiers)

ASSUMPTION: Familiarity with office software and property management tools is vital for efficient role execution.

👔 Cultural Fit Considerations

Company Values:

• Teamwork
• Open Communication
• Flexibility

Work Style:

• Collaborative and team-oriented
• Focused on customer satisfaction and resident relations
• Professional and adaptable to change

Self-Assessment Questions:

• How do you handle multiple tasks and prioritize effectively?
• Can you describe a time you resolved a difficult customer issue?
• What motivates you to work in property management?

ASSUMPTION: Applicants should demonstrate a strong alignment with the company's values and possess the ability to thrive in a rapidly changing environment.

⚠️ Potential Challenges

• Managing multiple property locations and their distinct needs.
• Balancing part-time hours with workload demands.
• Ensuring consistent communication across diverse resident demographics.
• Adapting to unexpected issues arising from property maintenance or resident concerns.

ASSUMPTION: This position may require effective time management and prioritization to address challenges across scattered property locations.

📈 Similar Roles Comparison

• Similar roles may not offer as much diversity in property types (luxury, affordable) managed.
• Other positions may not have the same growth or bonus opportunities.
• Part-time roles in other companies may come with less flexibility in work hours.

ASSUMPTION: Compared to typical part-time property management roles, this position at ACC offers unique challenges and growth potential.

📝 Sample Projects

• Coordinating a community event to engage residents and boost community spirit.
• Updating and managing a property database for accuracy and efficiency.
• Implementing a new resident feedback system to improve service quality.

ASSUMPTION: Potential projects will likely focus on resident engagement, process improvements, and community management.

❓ Key Questions to Ask During Interview

• What are the key performance metrics for this role?
• Can you describe the team dynamics and company culture?
• What challenges have previous Assistant Community Managers faced?
• How does the company support career development in this role?
• What are the expectations for communication with remote property locations?

ASSUMPTION: Asking targeted questions provides insights into role expectations and growth opportunities within ACC Management Group.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Include a tailored resume highlighting relevant experience.
• Prepare a cover letter addressing your fit for the role and your interest in ACC Management Group.
• Be ready to discuss specific examples of your past success in customer service roles.
• Ensure any required documentation (e.g., driver's license, certifications) is up-to-date and readily available.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.