📌 Core Information
🔹 Job Title: Assistant Community Manager - The Beverly Collection
🔹 Company: Greystar
🔹 Location: Canvas, Beverly, MA
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 7, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Financial management and bookkeeping for the community
- Resident communication and lease management
- Vendor relations and payment processing
- Assisting the Community Manager in daily operations
- Promoting resident satisfaction and retention
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work well with residents and vendors.
📋 Key Responsibilities
✅ Complete daily financial transactions, including rent collection, bank deposits, and account reconciliations
✅ Operate property management software (Yardi/OneSite) for recording and tracking financial transactions
✅ Review resident files and accounting records to determine unpaid fees, communicate with residents, and implement collection procedures
✅ Review and submit invoices from vendors, contractors, and service providers for payment
✅ Follow established procedures related to evictions, representing the community in court hearings as needed
✅ Process resident move-outs, reviewing lease terms, applying appropriate fees, and processing dispositions
✅ Promote resident satisfaction and retention by responding to complaints, questions, and requests in a timely manner
✅ Act as the on-site supervisor in the absence of the community manager, organizing and delegating daily work, and coordinating maintenance tasks
✅ Assist in managing the client/owner relationship by meeting with owners, conducting community tours, and providing updates and information about the community’s performance
ASSUMPTION: This role involves a high level of detail and requires strong communication skills to effectively manage resident and vendor relationships.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: 0-2 years of experience in property management or a related field
Required Skills:
- Proficient in Microsoft Office Suite
- Strong organizational skills and attention to detail
- Excellent communication and interpersonal skills
- Ability to work well under pressure and manage multiple tasks
- Proficiency in property management software (Yardi/OneSite) preferred
Preferred Skills:
- Bachelor's degree in Business, Finance, or a related field
- Experience in accounting or bookkeeping
- Fluency in Spanish
ASSUMPTION: While a degree in a related field is preferred, relevant experience and strong organizational skills are considered more important for success in this role.
💰 Compensation & Benefits
Salary Range: $30.00 - $32.00 per hour
Benefits:
- Competitive Medical, Dental, Vision, and Disability & Life insurance benefits
- Generous Paid Time off (15 days vacation, 4 personal days, 10 sick days, and 11 paid holidays)
- 6-Week Paid Sabbatical after 10 years of service
- 401(k) with Company Match up to 6% of pay after 6 months of service
- Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000
- Employee Assistance Program
- Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans
- Charitable giving program and benefits
Working Hours: Full-time, Monday-Friday, 8:30 AM - 5:30 PM, with on-call responsibilities
ASSUMPTION: The salary range provided is an hourly rate, and the benefits listed are for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate - Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development, and construction services in the institutional-quality rental housing, logistics, and life sciences sectors.
Company Size: Greystar is a large company with over 10,000 employees, providing ample opportunities for growth and career advancement.
Founded: Greystar was founded in 1993 by Bob Faith to become a provider of world-class service in the rental residential real estate business.
Company Description:
- Greystar manages and operates more than $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region.
- The company is the largest operator of apartments in the United States, managing more than 1,000,000 units/beds globally.
- Greystar has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets.
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's extensive global presence and diverse service offerings provide numerous opportunities for career growth and development.
📊 Role Analysis
Career Level: This role is an entry-level position, ideal for recent graduates or individuals seeking to begin a career in property management.
Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and works closely with the maintenance supervisor and other on-site team members.
Work Arrangement: This is an on-site position, requiring regular presence at the community. Occasional evening and weekend work may be required to cover on-call responsibilities.
Growth Opportunities:
- With experience and strong performance, Assistant Community Managers may advance to Community Manager or other leadership roles within the company.
- Greystar's extensive global presence and diverse service offerings provide numerous opportunities for career growth and development.
ASSUMPTION: Success in this role may lead to opportunities for advancement within the company, as Greystar values internal promotions and career growth.
🌍 Location & Work Environment
Office Type: The work environment is on-site at the Canvas community in Beverly, MA.
Office Location(s): Canvas, Beverly, MA
Geographic Context:
- The community is located in the Greater Boston area, providing easy access to urban amenities and cultural attractions.
- The area offers a mix of urban and suburban living options, with a variety of housing choices and neighborhoods to suit different preferences.
- The community is conveniently located near major highways and public transportation, making it easily accessible for residents and employees.
Work Schedule: Full-time, Monday-Friday, 8:30 AM - 5:30 PM, with on-call responsibilities
ASSUMPTION: The on-site work environment provides opportunities for face-to-face interaction with residents and team members, fostering strong working relationships and a collaborative team culture.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening with the Recruiting Team
- On-site or virtual interview with the Community Manager and/or other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication skills and ability to work well with residents and vendors
- Organizational skills and attention to detail
- Problem-solving skills and ability to manage multiple tasks
- Understanding of property management software (Yardi/OneSite) and basic accounting principles
Application Tips:
- Highlight relevant experience in property management, accounting, or customer service
- Tailor your resume to emphasize skills and experience relevant to the role
- Prepare for behavioral interview questions that focus on problem-solving, communication, and customer service skills
ATS Keywords: Assistant Community Manager, Property Management, Accounting, Bookkeeping, Financial Reporting, Resident Communication, Vendor Management, Eviction Procedures, Customer Service, Team Coordination, Lease Management, Revenue Maximization, Community Tours, Owner Relationship Management, Problem Solving, Integrity, Professionalism
ASSUMPTION: Greystar's application process is designed to assess candidates' skills and cultural fit, with a focus on communication, organizational, and problem-solving abilities.
🛠️ Tools & Technologies
- Property management software (Yardi/OneSite)
- Microsoft Office Suite
- Accounting software (QuickBooks, etc.)
ASSUMPTION: Familiarity with property management software and basic accounting principles is essential for success in this role.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Professionalism
- Collaboration
- Accountability
- Innovation
Work Style:
- Team-oriented and collaborative
- Results-driven and focused on continuous improvement
- Adaptable and responsive to change
- Customer-focused and committed to exceptional service
Self-Assessment Questions:
- Do you have strong organizational skills and attention to detail?
- Are you able to work well under pressure and manage multiple tasks?
- Do you have excellent communication and interpersonal skills?
- Are you comfortable working with residents and vendors, and able to manage difficult conversations when necessary?
- Do you have a strong work ethic and commitment to providing exceptional service?
ASSUMPTION: Greystar values employees who are team-oriented, results-driven, and committed to providing exceptional service, with a strong work ethic and a customer-focused mindset.
⚠️ Potential Challenges
- Working with difficult residents or vendors may present challenges, requiring strong communication and conflict resolution skills
- Managing multiple tasks and deadlines may be stressful at times, requiring strong organizational skills and time management
- Occasional evening and weekend work may be required to cover on-call responsibilities, potentially impacting work-life balance
- The on-site work environment may present challenges for individuals who prefer remote or hybrid work arrangements
ASSUMPTION: Success in this role requires strong communication, organizational, and problem-solving skills, as well as the ability to work well under pressure and manage multiple tasks.
📈 Similar Roles Comparison
- Compared to other Assistant Community Manager roles, this position offers a competitive salary range and comprehensive benefits package
- Greystar's extensive global presence and diverse service offerings provide numerous opportunities for career growth and development
- This role may have more on-site responsibilities and fewer remote work options compared to similar roles at other companies
ASSUMPTION: Greystar's comprehensive benefits package, extensive global presence, and diverse service offerings make this role an attractive opportunity for individuals seeking a career in property management.
📝 Sample Projects
- Managing the annual budget and financial planning process for the community
- Implementing a new resident communication system to improve resident satisfaction and retention
- Streamlining the vendor management process to reduce costs and improve efficiency
ASSUMPTION: Success in this role requires strong project management skills, attention to detail, and the ability to work well with residents and vendors.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the role, and how can I best prepare to succeed in those areas?
- How does Greystar support the professional development and growth of its employees?
- What are the most important qualities and skills for success in this role, according to the Community Manager?
- How does Greystar foster a collaborative and inclusive work environment?
- What are the opportunities for advancement within the company, and how can I position myself for future growth?
ASSUMPTION: Asking thoughtful and insightful questions demonstrates your interest in the role and commitment to success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant experience in property management, accounting, or customer service
- Prepare for behavioral interview questions that focus on problem-solving, communication, and customer service skills
- Research Greystar's company culture and values to demonstrate your fit for the role
- Follow up with the Recruiting Team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
