📌 Core Information
🔹 Job Title: Assistant Community Manager - The One at Columbia
🔹 Company: Greystar
🔹 Location: The One at Columbia, Columbia, SC
🔹 Job Type: Full-Time
🔹 Category: Real Estate
🔹 Date Posted: April 3, 2025
🔹 Experience Level: Entry-Level (0-2 years)
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Supporting the Community Manager in financial and operational facets of the community
- Managing accounting and bookkeeping tasks, preparing financial reports, and processing payments
- Operating property management software and ensuring the integrity of the system
- Communicating with residents regarding outstanding balances and enforcing lease terms
- Processing resident move-outs and representing the community in eviction proceedings
- Promoting resident satisfaction and retention through timely responses and service issue resolution
- Acting as the on-site supervisor in the absence of the community manager
- Managing the client/owner relationship by providing updates and responding to owner requests
ASSUMPTION: This role requires strong organizational skills, attention to detail, and the ability to work independently and in a team environment.
📋 Key Responsibilities
✅ Completes daily transactions and tasks related to the financial operation of the community
✅ Operates property management software and completes transactions accurately
✅ Reviews resident files and accounting records to determine unpaid and/or late fees owed
✅ Reviews and submits invoices from vendors, contractors, and service providers for payment
✅ Follows established procedures related to evictions and represents the community in court hearings
✅ Processes resident move-outs and applies appropriate deposit and lease cancellation fees
✅ Promotes resident satisfaction and retention by responding to complaints, questions, and requests
✅ Acts as the on-site supervisor in the absence of the community manager
✅ Assists in managing the client/owner relationship by providing updates and information about the community’s performance
ASSUMPTION: This role involves a high degree of multitasking, prioritization, and adaptability to various situations.
🎯 Required Qualifications
Education: High school diploma or equivalent required
Experience: 0-2 years of experience in property management or a related field
Required Skills:
- Proficient in Microsoft Office Suite
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to work independently and in a team environment
- Proficiency in property management software (Yardi/OneSite)
- Strong attention to detail and accuracy
Preferred Skills:
- Bachelor's degree in Business, Finance, or a related field
- Experience with accounting and bookkeeping
- Fluency in Spanish
ASSUMPTION: While a bachelor's degree is preferred, relevant experience and strong organizational skills are considered more important for this role.
💰 Compensation & Benefits
Salary Range: $21.00 - $23.00 per hour
Benefits:
- Robust benefits package, including medical, dental, vision, and disability & life insurance
- Generous paid time off, including vacation, personal days, sick days, and holidays
- 6-week paid sabbatical after 10 years of service
- 401(k) with company match up to 6% of pay after 6 months of service
- Paid parental leave and lifetime fertility benefit reimbursement up to $10,000
- Employee assistance program, critical illness, accident, hospital indemnity, pet insurance, and legal plans
- Charitable giving program and benefits
Working Hours: Monday-Friday; 9am-6pm + rotating weekends (Saturdays; 10am-5pm & Sundays; 1pm-5pm)
ASSUMPTION: The salary range provided is based on industry standards for entry-level property management roles in the United States.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate - Greystar is a leading global real estate company offering expertise in property management, investment management, development, and construction services in institutional-quality rental housing, logistics, and life sciences sectors.
Company Size: 10,001+ employees - Greystar is a large, established company with a global presence, offering opportunities for career growth and development.
Founded: 1993 - Greystar was founded by Bob Faith to become a provider of world-class service in the rental residential real estate business.
Company Description:
- Greystar is a vertically integrated global real estate company with a unique business model that integrates management, development, and investment disciplines across international, regional, and local levels.
- The company provides world-class service in the residential rental housing industry and offers innovative services that enhance the living experience for residents.
- Greystar's experienced and cross-functional executive team boasts an average of over 23 years of industry experience and provides a diverse perspective throughout the investment process.
Company Specialties:
- Property Management Services
- Investment Management Services
- Development and Construction Services
Company Website: greystar.com
ASSUMPTION: Greystar's extensive experience and global presence make it an attractive employer for individuals seeking a stable and growth-oriented career in the real estate industry.
📊 Role Analysis
Career Level: Entry-Level - This role is an excellent starting point for individuals interested in a career in property management or real estate.
Reporting Structure: The Assistant Community Manager reports directly to the Community Manager and works closely with the maintenance supervisor and other on-site team members.
Work Arrangement: On-site - This role requires a consistent on-site presence at the community, with a flexible work schedule that includes evenings, weekends, and holidays as needed.
Growth Opportunities:
- Progression to Community Manager or other leadership roles within Greystar's property management division
- Transition to investment management, development, or construction services roles within the company
- Expansion of responsibilities and skillset through cross-functional teamwork and collaboration
ASSUMPTION: Greystar's large size and diverse service offerings provide ample opportunities for career growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site - This role is based at the The One at Columbia community in Columbia, SC.
Office Location(s): The One at Columbia, Columbia, SC
Geographic Context:
- Columbia, SC is the capital and second-largest city in South Carolina, with a population of approximately 135,000 residents.
- The One at Columbia is a garden-style apartment community with 360 units, located in the heart of downtown Columbia.
- The community is conveniently located near major highways, shopping, dining, and entertainment options.
Work Schedule: Monday-Friday; 9am-6pm + rotating weekends (Saturdays; 10am-5pm & Sundays; 1pm-5pm) - This role requires a consistent on-site presence during standard business hours, with rotating weekend shifts to provide coverage for residents and visitors.
ASSUMPTION: The on-site work environment at The One at Columbia offers a dynamic and fast-paced atmosphere, with opportunities for interaction with residents, team members, and visitors.
💼 Interview & Application Insights
Typical Process:
- Online application submission through the Greystar careers portal
- Phone or video screening with the hiring manager or a member of the HR team
- In-person or virtual interview with the hiring manager and a member of the HR team
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Communication and interpersonal skills
- Organizational and time management skills
- Attention to detail and accuracy
- Problem-solving and decision-making abilities
- Adaptability and flexibility in a fast-paced environment
Application Tips:
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Demonstrate your understanding of the property management industry and Greystar's business model in your application materials
- Prepare for behavioral interview questions that focus on your problem-solving, communication, and teamwork skills
- Research Greystar's company culture and values to ensure a strong fit with your personal work style and career goals
ATS Keywords: Assistant Community Manager, Property Management, Accounting, Bookkeeping, Financial Reporting, Resident Relations, Eviction Procedures, Lease Enforcement, Property Management Software, Yardi/OneSite
ASSUMPTION: Greystar's hiring process is designed to assess candidates' skills, experience, and cultural fit for the role and the company.
🛠️ Tools & Technologies
- Yardi/OneSite property management software
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Email and calendar management tools (Outlook, Google Workspace)
- Customer relationship management (CRM) software (e.g., Zoho CRM, HubSpot CRM)
ASSUMPTION: Greystar provides its team members with the necessary tools and technologies to perform their jobs effectively and efficiently.
👔 Cultural Fit Considerations
Company Values:
- Integrity
- Expertise
- Innovation
- Collaboration
- Accountability
Work Style:
- Fast-paced and dynamic work environment
- Strong focus on teamwork and collaboration
- Opportunities for career growth and development
- Flexible work schedule, including evenings, weekends, and holidays as needed
Self-Assessment Questions:
- Do you thrive in a fast-paced, dynamic work environment?
- Are you comfortable working flexible hours, including evenings, weekends, and holidays as needed?
- Do you possess strong communication, interpersonal, and problem-solving skills?
- Are you detail-oriented and able to maintain accuracy in your work?
- Do you enjoy working as part of a team and collaborating with others to achieve common goals?
ASSUMPTION: Greystar's company culture emphasizes integrity, expertise, innovation, collaboration, and accountability, with a strong focus on teamwork and career growth opportunities.
⚠️ Potential Challenges
- Working evenings, weekends, and holidays as needed to provide coverage for residents and visitors
- Managing multiple priorities and tasks simultaneously in a fast-paced work environment
- Dealing with difficult or upset residents and finding solutions to their concerns
- Adapting to changes in the property management industry and Greystar's business model
- Balancing the demands of the role with personal and family responsibilities
ASSUMPTION: Greystar's on-site roles can be challenging at times, but the company offers robust benefits and opportunities for career growth to support its team members.
📈 Similar Roles Comparison
- Assistant Community Manager vs. Community Manager - The Assistant Community Manager role focuses on supporting the Community Manager in the day-to-day operations of the community, while the Community Manager role involves more strategic decision-making and leadership responsibilities.
- Property Management vs. Real Estate Development - Property management roles focus on the day-to-day operations and maintenance of rental properties, while real estate development roles involve the acquisition, planning, and construction of new properties.
- Greystar vs. Competitors - Greystar is a large, global real estate company with a strong focus on property management, investment management, and development services. Competitors may specialize in different aspects of the real estate industry or have a more regional focus.
ASSUMPTION: Greystar's Assistant Community Manager role offers a unique opportunity to gain experience in property management and real estate, with potential for career growth and development within the company.
📝 Sample Projects
- Assisting with the lease-up of a new apartment community, including marketing, leasing, and resident retention strategies
- Managing the annual budget and financial planning process for an existing apartment community
- Coordinating maintenance and make-ready tasks to ensure timely and efficient turnovers between residents
- Implementing new technology or software solutions to improve operational efficiency and resident satisfaction
ASSUMPTION: Greystar's Assistant Community Manager role offers a diverse range of projects and responsibilities, providing opportunities for professional growth and development.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of the Assistant Community Manager role, and how can I best prepare to succeed in this position?
- How does Greystar support the professional development and career growth of its Assistant Community Managers?
- What opportunities are there for collaboration and teamwork within the Assistant Community Manager role, and how does Greystar foster a culture of collaboration?
- How does Greystar measure the success of its Assistant Community Managers, and what key performance indicators (KPIs) are most important for this role?
- What are the most important qualities and skills for success in the Assistant Community Manager role, and how can I demonstrate these qualities during the interview process?
ASSUMPTION: Asking thoughtful and insightful questions during the interview process demonstrates your interest in the role and commitment to success at Greystar.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the Greystar careers portal
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare for behavioral interview questions that focus on your problem-solving, communication, and teamwork skills
- Research Greystar's company culture and values to ensure a strong fit with your personal work style and career goals
- Follow up with the hiring manager or HR team one week after submitting your application to inquire about the status of your application
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
