Assistant Community Manager - The Rowe at Commonwealth

📌 Core Information

🔹 Job Title: Assistant Community Manager - The Rowe at Commonwealth

🔹 Company: Greystar

🔹 Location: United States

🔹 Job Type: On-site

🔹 Category: 📱 Social Media Marketing

🔹 Date Posted: April 2, 2025

🔹 Experience Level: 0-2 years

🔹 Remote Status: On-site

📌 Essential Job Details

🚀 Job Overview

Key aspects of this role include:

• Supporting the Community Manager with financial and operational tasks
• Completing daily financial transactions and backing them up on Yardi/OneSite software
• Handling resident-related inquiries and issues to boost satisfaction and retention
• Coordinating with vendors and ensuring timely processing of invoices

ASSUMPTION: This role might require adaptability to handle varied tasks such as customer service, financial reporting, and property management which are common in similar positions.

📋 Key Responsibilities

✅ Complete daily transactions regarding community finances

✅ Operate property management software for data recording and analysis

✅ Implement collection procedures for unpaid fees and communicate with residents

✅ Process vendor payments and reconcile invoices

✅ Facilitate eviction processes and legal procedures when necessary

✅ Handle resident move-outs and manage associated financial tasks

✅ Act as an on-site supervisor in the absence of the Community Manager

✅ Maintain client/owner relationships through meetings and updates

ASSUMPTION: Responsibilities imply a need for strong organizational and multitasking abilities, typically required in property management roles.

🎯 Required Qualifications

Education: Not specified

Experience: 0-2 years in a related field

Required Skills:

• Accounting and financial reporting
• Proficiency in property management software
• Strong communication and problem-solving skills

Preferred Skills:

• Experience in customer service
• Effective team coordination abilities

ASSUMPTION: While formal education requirements are not specified, experience or training in property management could be beneficial to performing the job effectively.

💰 Compensation & Benefits

Salary Range: $23.00 - $25.00 per hour

Benefits:

• Competitive medical, dental, and vision insurance
• Generous paid time off, including vacation and holidays
• Onsite housing discounts at select locations

Working Hours: Typically 40 hours per week with variable weekend rotations

ASSUMPTION: Compensation reflects an industry-standard hourly rate with additional benefits that likely contribute to employee satisfaction.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, providing integrated management and development services

Company Size: Over 10,001 employees, affording extensive resources and opportunities

Founded: 1993

Company Description:

• Leader in rental housing management and development
• Global presence with operations in multiple countries
• Emphasis on community and customer satisfaction

Company Specialties:

• Property Management Services
• Investment Management Services
• Development and Construction Services

Company Website: https://www.greystar.com

ASSUMPTION: The company’s large scale and global presence suggest a stable and robust professional environment ideal for career growth.

📊 Role Analysis

Career Level: Entry to mid-level position

Reporting Structure: Reports to the Community Manager

Work Arrangement: On-site, full-time work with rotating weekend responsibilities

Growth Opportunities:

• Potential for advancement to Community Manager
• Opportunities in other real estate management roles
• Development of managerial skills through daily operations handling

ASSUMPTION: Success in this role could lead to promotions or cross-department opportunities within Greystar, fostering long-term career development.

🌍 Location & Work Environment

Office Type: On-site management office at the property location

Office Location(s): Part of Greystar's United States property network. Specific location not detailed.

Geographic Context:

• Proximity to major urban centers
• Access to company resources and facilities
• Potential for relocation options within Greystar’s diverse locations

Work Schedule: Monday-Friday 9 AM - 6 PM, rotating weekends

ASSUMPTION: The structured work environment is suitable for professionals seeking stability with the possibility of on-site living discounts enhancing convenience.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Initial phone screening
• In-person or video interviews

Key Assessment Areas:

• Proficiency in property management software
• Demonstrable customer service skills
• Problem-solving capabilities

Application Tips:

• Highlight relevant financial and software experience
• Demonstrate problem-solving and decision-making skills
• Discuss how you've handled prior customer service scenarios effectively

ATS Keywords: Accounting, Property Management, Yardi, Customer Service, Financial Reporting

ASSUMPTION: The inclusion of ATS keywords indicates a potential automated filtering process, so resumes should be tailored accordingly.

🛠️ Tools & Technologies

• Yardi and OneSite property management software
• Standard office productivity software (e.g., MS Office Suite)
• Financial reporting tools

ASSUMPTION: Knowledge of specialized property management software suggests that candidates with previous experience or certification in these vendors will have an advantage.

👔 Cultural Fit Considerations

Company Values:

• Commitment to customer satisfaction
• Integrity and ethical operation
• Innovation and continuous improvement

Work Style:

• Detail-oriented with strong organizational skills
• Ability to work independently and as part of a team
• Capable of managing multiple tasks efficiently

Self-Assessment Questions:

• Do I have prior experience in property management or related fields?
• Am I comfortable using software for financial transactions and reports?
• Can I manage work without supervision effectively?

ASSUMPTION: Understanding the company’s values and work style will assist potential applicants in determining their suitability for the role.

⚠️ Potential Challenges

• Managing diverse tasks simultaneously
• Resolving conflicts with residents effectively
• Ensuring timely payments and collections in a fast-paced environment
• Adapting to weekend work schedules

ASSUMPTION: These challenges may require adjustments in work-life balance and robust conflict-resolution skills for successful job performance.

📈 Similar Roles Comparison

• Assistant Property Manager positions at smaller firms may offer less comprehensive benefits
• Roles in larger urban areas might involve higher compensation but also increased standard of living costs
• Positions at technology-forward companies might involve more automation tools

ASSUMPTION: This role at Greystar offers a balance of competitive pay, benefits, and opportunities for professional growth which might not be as prominent in similar roles at smaller companies.

📝 Sample Projects

• Implementing a resident satisfaction survey and analysis
• Improving invoicing and reconciliation processes
• Coordinating a community event to improve resident engagement

ASSUMPTION: Projects reflect the job’s focus on financial management and community relations, providing opportunities for measurable impact.

❓ Key Questions to Ask During Interview

• What software systems does the community utilize for property management?
• How does Greystar support career growth for its employees?
• What are the primary expectations for this role within the first 90 days?
• How does the company handle resident disputes or complaints?
• What kind of team dynamics can I expect at this location?

ASSUMPTION: Questions are focused on operational processes and growth opportunities, aiding candidates in assessing fit and understanding job expectations.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Prepare to discuss specific experiences related to financial transactions and customer interactions
• Be ready to demonstrate proficiency in using property management software like Yardi or OneSite
• Highlight how your past experience aligns with the duties of this role
• Follow up within a week after applying to confirm receipt of your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.