📌 Core Information
🔹 Job Title: Assistant Digital & Partnerships Manager
🔹 Company: FWD Insurance
🔹 Location: Singapore - Suntec Tower 4
🔹 Job Type: Full-Time
🔹 Category: Insurance
🔹 Date Posted: May 26, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Growing FWD's digital business through partnership channels
- Developing strategies and tactics for sustainable growth
- Managing relationships with existing and new partners
- Collaborating with internal and external stakeholders
ASSUMPTION: This role requires a balance of strategic thinking, relationship management, and operational execution to drive digital business growth through partnerships.
📋 Key Responsibilities
✅ Develop strategies and tactics to grow FWD’s digital business through partnership channels such as IFAs, brokers, and affinity partners.
✅ Propose actionable marketing plans & campaigns to achieve sustainable growth
✅ Develop, manage, and maintain long-term relationships with existing and new partners.
✅ Manage the lead-generation programme with partners to drive discussions with partners to improve sales conversions.
✅ Prepare commercial partnership arrangements to ensure regulatory compliance and business viability
✅ Work closely with internal and external stakeholders to ensure alignment of business propositions and operations.
✅ Draft and review contracts for partnerships, including obtaining the necessary approvals and signoffs
✅ Manage and prepare sales reports and analysis and providing recommendations in accordance to market changes, aligning with company’s directions.
ASSUMPTION: This role involves a mix of strategic planning, relationship building, and operational tasks to drive digital business growth through partnerships.
🎯 Required Qualifications
Education: Bachelor’s Degree
Experience: Minimum 3-5 years of experience in the financial industry
Required Skills:
- Understand the principles, practices, and regulatory aspects of general insurance products
- Strong analytical and presentation skills
- Customer centricity, collaboration, and teamwork
- Proficient in both written and spoken English
- Good communication and interpersonal skills
- Strong stakeholder management skills
- Strong negotiation skills
Preferred Skills:
- Knowledge of the IFA industry, GI and Life protection products
- GI and Life insurance certifications
ASSUMPTION: Given the role's focus on partnerships and business development, candidates with relevant industry experience and strong interpersonal skills are likely to succeed.
💰 Compensation & Benefits
Salary Range: SGD 60,000 - 80,000 per annum (Estimated based on market research for similar roles in Singapore)
Benefits:
- Medical and dental insurance
- Retirement benefits
- Employee assistance program
- Training and development opportunities
Working Hours: Full-time position, typically Monday to Friday, 9:00 AM to 6:00 PM
ASSUMPTION: The salary range is estimated based on market research for similar roles in Singapore. Actual compensation may vary based on individual qualifications and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: Insurance
Company Size: 5,001-10,000 employees
Founded: 2013
Company Description:
- FWD Group is a pan-Asian life and health insurance business serving approximately 30 million customers across 10 markets
- FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience
- FWD operates in some of the fastest-growing insurance markets in the world with a vision of changing the way people feel about insurance
Company Specialties:
- Life insurance
- Accident and health insurance
- General insurance
- Employee benefits
- Financial planning
- Group insurance
- Broker management
- Bancassurance
- Tied agency
- Alternative distribution
- Digital commerce
- Insurance tech
- Intermediaries
- Travel insurance
Company Website: www.fwd.com
ASSUMPTION: FWD Insurance is a growing, customer-focused insurance company with a strong presence in Asia. Their digital-first approach and focus on innovation make them an attractive employer in the insurance industry.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: This role reports directly to the Head of GI and Digital Commerce
Work Arrangement: On-site, full-time position
Growth Opportunities:
- Potential career progression within the digital business or partnership teams
- Opportunities to work on cross-functional projects and gain exposure to different aspects of the business
- Training and development opportunities to enhance skills and knowledge
ASSUMPTION: This role offers opportunities for career growth and development within the digital business and partnership teams, as well as exposure to various aspects of the insurance industry.
🌍 Location & Work Environment
Office Type: Corporate office
Office Location(s): Suntec Tower 4, Singapore
Geographic Context:
- Singapore is a global financial hub with a thriving insurance industry
- The office is located in the central business district, offering easy access to public transportation and amenities
- Singapore has a tropical climate with high temperatures and humidity throughout the year
Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM, with flexibility for occasional overtime or weekend work as needed
ASSUMPTION: The office environment is likely to be dynamic and collaborative, with a focus on driving business growth through digital channels and partnerships.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with hiring manager and/or team members
- Final interview with senior leadership
- Background check and offer
Key Assessment Areas:
- Industry knowledge and understanding of insurance products
- Strategic thinking and problem-solving skills
- Relationship-building and stakeholder management abilities
- Communication and presentation skills
- Analytical and reporting skills
Application Tips:
- Highlight relevant industry experience and achievements in your resume
- Tailor your cover letter to demonstrate your understanding of the role and how your skills and experience make you a strong fit
- Prepare examples of your analytical and problem-solving skills for the interview
- Research FWD Insurance and the insurance industry to show your enthusiasm and knowledge
ATS Keywords: Digital business, partnerships, intermediaries, IFAs, brokers, affinity partners, marketing plans, commercial arrangements, sales reports, stakeholder management, negotiation skills
ASSUMPTION: The application process is likely to involve multiple interviews and assessments to evaluate candidates' industry knowledge, strategic thinking, and interpersonal skills.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
- Project management tools (e.g., Asana, Trello)
- CRM software (e.g., Salesforce, HubSpot)
ASSUMPTION: The tools and technologies required for this role are likely to be standard for the insurance industry and may include data analysis, project management, and CRM software.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Agile
- Responsible
Work Style:
- Dynamic and fast-paced
- Data-driven and analytical
- Collaborative and team-oriented
- Focused on driving business growth
Self-Assessment Questions:
- Do you have a strong customer focus and a passion for delivering innovative solutions?
- Are you comfortable working in a dynamic, fast-paced environment and adapting to change?
- Do you have strong analytical and problem-solving skills, with the ability to translate data into actionable insights?
- Are you an effective communicator and collaborator, with the ability to build and maintain strong relationships with internal and external stakeholders?
ASSUMPTION: FWD Insurance values candidates who are customer-centric, innovative, collaborative, and agile, with a strong focus on driving business growth through digital channels and partnerships.
⚠️ Potential Challenges
- Managing multiple partnerships and stakeholders simultaneously
- Balancing strategic planning with operational tasks
- Keeping up with the fast-paced and dynamic nature of the digital business
- Adapting to market changes and regulatory requirements
ASSUMPTION: This role may present challenges in managing multiple partnerships and stakeholders, balancing strategic planning with operational tasks, and keeping up with the fast-paced nature of the digital business.
📈 Similar Roles Comparison
- This role is similar to a Business Development Manager or Partnerships Manager in the insurance industry, with a focus on digital business growth
- Compared to other roles in the insurance industry, this position requires a strong balance of strategic thinking, relationship management, and operational execution
- Career progression may involve moving into senior management or specialist roles within the digital business or partnership teams
ASSUMPTION: This role is similar to Business Development Manager or Partnerships Manager positions in the insurance industry, with a focus on digital business growth and a balance of strategic thinking, relationship management, and operational execution.
📝 Sample Projects
- Developing a marketing plan to drive digital business growth through a new partnership channel
- Analyzing sales data to identify trends and opportunities for improving sales conversions with existing partners
- Negotiating and drafting commercial partnership arrangements to ensure regulatory compliance and business viability
ASSUMPTION: Sample projects for this role may involve developing marketing plans, analyzing sales data, and negotiating commercial partnership arrangements to drive digital business growth through partnerships.
❓ Key Questions to Ask During Interview
- Can you describe the company's strategy for growing its digital business through partnerships?
- How does this role fit into the overall digital business and partnership teams, and what are the opportunities for career growth?
- What are the key priorities for this role in the first 90 days?
- How does the company support the development of skills and knowledge for this role?
- What is the company's approach to managing multiple partnerships and stakeholders simultaneously?
ASSUMPTION: Key questions to ask during the interview should focus on the company's strategy for growing its digital business through partnerships, career growth opportunities, key priorities, skill development, and stakeholder management.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight your relevant industry experience and achievements
- Write a cover letter that demonstrates your understanding of the role and how your skills and experience make you a strong fit
- Prepare examples of your analytical and problem-solving skills for the interview
- Follow up with the hiring manager one week after submitting your application to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
