📌 Core Information
🔹 Job Title: Assistant Digital & Partnerships Manager
🔹 Company: FWD Insurance
🔹 Location: Singapore - Suntec Tower 4
🔹 Job Type: Full-Time
🔹 Category: Insurance
🔹 Date Posted: May 26, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving business development for FWD's digital business through partnerships
- Managing relationships with intermediaries, brokers, and affinity partners
- Developing and implementing marketing plans and campaigns
- Negotiating and drafting partnership contracts
- Analyzing sales performance and providing recommendations
ASSUMPTION: This role requires a balance of strategic thinking, relationship management, and analytical skills to drive growth in FWD's digital business.
📋 Key Responsibilities
✅ Develop strategies and tactics to grow FWD’s digital business through partnership channels
✅ Propose actionable marketing plans & campaigns to achieve sustainable growth
✅ Manage and maintain long-term relationships with existing and new partners
✅ Manage the lead-generation programme with partners to drive sales conversions
✅ Prepare commercial partnership arrangements ensuring regulatory compliance and business viability
✅ Work closely with internal and external stakeholders to align business propositions and operations
✅ Draft and review contracts for partnerships, including obtaining necessary approvals and signoffs
✅ Manage and prepare sales reports and analysis, providing recommendations in accordance with market changes
ASSUMPTION: This role involves a mix of strategic planning, relationship building, and data-driven decision making to achieve business growth.
🎯 Required Qualifications
Education: Bachelor’s Degree
Experience: Minimum 3-5 years of experience in the financial industry
Required Skills:
- Knowledge of IFA industry, GI, and Life protection products
- Strong analytical and presentation skills
- Customer centricity, collaboration, and teamwork
- Proficient in both written and spoken English
- Good communication and interpersonal skills
- Strong stakeholder management skills
- Strong negotiation skills
Preferred Skills:
- GI and Life insurance certifications
ASSUMPTION: Candidates with relevant insurance industry experience and strong analytical skills will be well-suited for this role.
💰 Compensation & Benefits
Salary Range: SGD 60,000 - 80,000 per annum (Estimated, based on industry standards for the role and experience level)
Benefits:
- Medical and dental insurance
- Life and disability insurance
- Retirement benefits
- Employee assistance program
- Learning and development opportunities
Working Hours: Full-time, Monday to Friday, 9:00 AM to 6:00 PM (Flexible, with the possibility of working from home occasionally)
ASSUMPTION: The salary range is estimated based on industry standards for the role and experience level in Singapore. Actual compensation may vary based on individual qualifications and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: Insurance
Company Size: 5,001-10,000 employees
Founded: 2013
Company Description:
- FWD Group is a pan-Asian life and health insurance business serving approximately 30 million customers across 10 markets
- FWD's customer-led and digitally enabled approach aims to deliver innovative propositions, easy-to-understand products, and a simpler insurance experience
- FWD operates in some of the fastest-growing insurance markets in the world, with a vision of changing the way people feel about insurance
Company Specialties:
- Life insurance
- Accident and health insurance
- General insurance
- Employee benefits
- Financial planning
- Group insurance
- Broker management
- Bancassurance
- Tied agency
- Alternative distribution
- Digital commerce
- Insurance tech
- Intermediaries
- Travel insurance
Company Website: www.fwd.com
ASSUMPTION: FWD Insurance is a growing and innovative insurance company with a strong focus on digital transformation and customer-centricity.
📊 Role Analysis
Career Level: Mid-level
Reporting Structure: Reports directly to the Head of GI and Digital commerce
Work Arrangement: On-site, with occasional work-from-home flexibility
Growth Opportunities:
- Potential career progression within the digital and partnerships team or broader FWD organization
- Learning and development opportunities to expand skills and knowledge in the insurance industry
- Exposure to various aspects of the business, including marketing, sales, and operations
ASSUMPTION: This role offers opportunities for professional growth and development within the dynamic and expanding insurance industry.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space in Suntec Tower 4, Singapore
Office Location(s): Singapore - Suntec Tower 4
Geographic Context:
- Singapore is a major global financial hub with a thriving insurance industry
- The office is located in the heart of Singapore's central business district, offering easy access to public transportation and amenities
- The city-state is known for its multicultural environment, high quality of life, and excellent education system
Work Schedule: Monday to Friday, 9:00 AM to 6:00 PM (Flexible, with the possibility of working from home occasionally)
ASSUMPTION: The work environment is dynamic, collaborative, and fast-paced, reflecting the company's growth and digital focus.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- Face-to-face interview with the hiring manager and/or team members
- Final round interview with senior leadership
- Background check and offer
Key Assessment Areas:
- Insurance industry knowledge
- Analytical and problem-solving skills
- Communication and interpersonal skills
- Cultural fit and alignment with FWD's values
Application Tips:
- Highlight relevant insurance industry experience and achievements in your resume
- Tailor your cover letter to demonstrate your understanding of the role and FWD's mission
- Prepare for behavioral and situational interview questions focusing on your problem-solving skills, stakeholder management, and negotiation abilities
- Research FWD's company culture and values to showcase your cultural fit
ATS Keywords: Business Development, Digital Marketing, Partnership Management, Sales Conversion, Regulatory Compliance, Stakeholder Management, Contract Drafting, Analytical Skills, Presentation Skills, Customer Centricity, Collaboration, Negotiation Skills, Interpersonal Skills, Communication Skills, Teamwork
ASSUMPTION: The application process is competitive, and candidates who demonstrate a strong understanding of the insurance industry and FWD's business will have a higher chance of success.
🛠️ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- CRM software (e.g., Salesforce, HubSpot)
- Data analysis tools (e.g., Excel, Google Analytics)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The required tools and technologies may vary based on the specific needs of the role and the team.
👔 Cultural Fit Considerations
Company Values:
- Customer-centric
- Innovative
- Collaborative
- Agile
- Responsible
Work Style:
- Dynamic and fast-paced
- Collaborative and team-oriented
- Focused on driving results and continuous improvement
- Adaptable and open to change
Self-Assessment Questions:
- How do you demonstrate customer-centricity in your daily work?
- Can you provide an example of a time when you had to adapt to significant change, and how did you approach it?
- How do you prioritize and manage multiple projects or tasks simultaneously?
ASSUMPTION: FWD Insurance values candidates who are customer-focused, adaptable, and results-driven, with a strong ability to work collaboratively in a dynamic environment.
⚠️ Potential Challenges
- Managing multiple stakeholders with varying priorities and expectations
- Keeping up with the fast-paced and ever-evolving insurance industry
- Balancing strategic planning with day-to-day operational tasks
- Adapting to a dynamic work environment with frequent changes and new initiatives
ASSUMPTION: Candidates should be prepared to navigate a fast-paced and sometimes challenging work environment, with a focus on adaptability and resilience.
📈 Similar Roles Comparison
- Compared to other partnership manager roles, this position places a stronger emphasis on digital business development and marketing
- In the insurance industry, this role is unique in its focus on growing digital business through partnerships, rather than traditional sales or underwriting
- Career progression in this role could lead to opportunities in digital commerce, marketing, or partnership management within FWD or the broader insurance industry
ASSUMPTION: This role offers a unique opportunity to specialize in digital business development within the insurance industry, with potential career growth in related fields.
📝 Sample Projects
- Developing and implementing a marketing campaign to drive sales conversions through a new partnership channel
- Negotiating and drafting a partnership contract with an affinity partner to ensure regulatory compliance and business viability
- Analyzing sales performance data to identify trends and make data-driven recommendations for improving sales conversions
ASSUMPTION: Sample projects in this role may vary depending on the specific needs of the business and the priorities of the team.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does this role fit into the broader digital commerce strategy for FWD?
- What are the most significant challenges facing the digital business, and how can this role help address them?
- What opportunities are there for professional development and growth within the team or broader organization?
- How does FWD support work-life balance for its employees?
ASSUMPTION: Asking insightful questions during the interview process demonstrates your interest in the role and helps you make an informed decision about the opportunity.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume to highlight relevant insurance industry experience and achievements
- Write a cover letter that demonstrates your understanding of the role and FWD's mission
- Prepare for behavioral and situational interview questions focusing on your problem-solving skills, stakeholder management, and negotiation abilities
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
