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Assistant Director, Strategic Communications

Public Service Division
Full-time
On-site
Singapore
πŸ“£ Marketing Communications (MarCom)

πŸ“Œ Core Information

πŸ”Ή Job Title: Assistant Director, Strategic Communications

πŸ”Ή Company: Public Service Division, Singapore

πŸ”Ή Location: Singapore

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Public Relations & Communications

πŸ”Ή Date Posted: April 15, 2025

πŸ”Ή Experience Level: 5-10 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Assisting the Head of Cluster/Director in managing the cluster to achieve its desired outcomes
  • Developing, implementing, and reporting the Strategic Communications strategy and action plan
  • Managing public relations, media relations, marketing, and communications efforts
  • Crisis management and event planning
  • Staff development and mentoring

ASSUMPTION: This role requires a high level of strategic thinking, leadership, and communication skills. It involves working closely with various stakeholders and managing multiple projects simultaneously.

πŸ“‹ Key Responsibilities

βœ… Assist in the development and implementation of the cluster’s work plan aligned to whole-of-MUIS strategic plans

βœ… Ensure effective and efficient implementation of the cluster’s work plan within the allocated budget and according to the set target and timeline

βœ… Contribute to the corporate planning and branding process

βœ… Manage public relations, including accurate and timely information and messaging dissemination via various channels

βœ… Aid in the preparation of speeches and/or presentations to public and stakeholders

βœ… Maintain a quality, consistent, and respected media management service that balances the needs of internal and external stakeholders and encourages transparency of information and process

βœ… Ensure the engagement of and effective media relations is maintained at all times to benefit the organization

βœ… Prepare press releases in a timely manner

βœ… Guide and support subordinates in driving marketing efforts to promote the organization’s programs to key stakeholders

βœ… Work with the Communications team to determine a comprehensive marketing and public relations strategy and plan that will increase the awareness and stimulate involvement of the wider public

βœ… Support subordinates in managing the social media platforms and making sense of data trends

βœ… Work with the team in ensuring the organization’s image is protected at all times when managing crisis

βœ… Aid in the preparation of crisis communication materials at times of crisis

βœ… Provide comms support prior to, during, and after events to ensure extensive and accurate coverage of the events

βœ… Work with the relevant departments to ensure the organization’s reputation and image is maintained in the conduct of the event

βœ… Seek and develop new partnerships with strategic partners and enhance relationships with existing partners to enhance the organization’s work and image

βœ… Mentor subordinates to enhance their potential and work performance

βœ… Identify areas of development for subordinates and ensure they receive at least 60 hours of training per year

βœ… Encourage a healthy and productive working environment within the team

βœ… Perform any other duties as assigned by the Head of Cluster/Director

ASSUMPTION: This role requires strong leadership, communication, and interpersonal skills. It involves managing multiple projects and working with various stakeholders, including the public, media, and internal teams.

🎯 Required Qualifications

Education: Tertiary education in Mass Communications, public relations, or any related subject

Experience: 5-7 years of relevant professional experience preferred

Required Skills:

  • Demonstrated leadership and supervisory experience with sound decision-making and problem-solving skills
  • Able to communicate persuasively
  • Strong interpersonal skills and ability to work with stakeholders across different departments
  • Strong network in the corporate sector is an advantage
  • Flexible, resourceful, and ability to handle multiple consecutive projects effectively and efficiently
  • Good knowledge of trends and issues concerning the Malay/Muslim community is an advantage

Preferred Skills:

  • Experience in crisis communication
  • Experience in event planning and management
  • Fluency in Malay or other local languages

ASSUMPTION: Candidates with experience in strategic communications, public relations, and marketing within the government or non-profit sectors may have an advantage. Familiarity with the Malay/Muslim community in Singapore is also beneficial.

πŸ’° Compensation & Benefits

Salary Range: SGD 8,000 - 12,000 per month (Estimated based on industry standards for the role, experience level, and location)

Benefits:

  • Government pension scheme
  • Medical and dental benefits
  • Leave entitlements
  • Training and development opportunities
  • Flexible work arrangements

Working Hours: Monday to Friday, 8:30 AM to 5:30 PM (with a 1-hour lunch break). Occasional work on weekends and public holidays may be required.

ASSUMPTION: The salary range provided is an estimate based on industry standards for similar roles in Singapore. The actual salary may vary depending on the candidate's qualifications and experience.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: The Public Service Division (PSD) is the human resource agency of the Singapore government. It plays a critical role in developing and implementing human resource strategies and policies to support the public sector in delivering quality public services.

Company Size: The PSD is a mid-sized government agency with approximately 4,000 employees.

Founded: The PSD was established in 2001 as the Public Service Department and renamed the Public Service Division in 2012.

Company Description:

  • The PSD is responsible for developing and implementing human resource strategies and policies to support the public sector in delivering quality public services.
  • It aims to attract, develop, and retain a high-quality public service workforce that is committed to serving the people of Singapore.
  • The PSD works closely with other government agencies to ensure that the public sector has the right people with the right skills to deliver on its mission.

Company Specialties:

  • Human resource management
  • Public sector talent development
  • Organizational development
  • Public sector leadership

Company Website: http://www.tech.gov.sg

ASSUMPTION: The PSD is a mid-sized government agency with a focus on human resource management and development. It plays a critical role in supporting the public sector in delivering quality public services.

πŸ“Š Role Analysis

Career Level: This role is at the senior management level, reporting directly to the Head of Cluster/Director.

Reporting Structure: The Assistant Director, Strategic Communications will oversee a team of communications professionals, including officers and executives.

Work Arrangement: This role is on-site, with occasional work from home or other locations as required.

Growth Opportunities:

  • Progression to a Director-level role within the PSD or other government agencies
  • Expansion of responsibilities to include additional clusters or functions
  • Opportunities to represent the PSD or MUIS at local and international events and forums

ASSUMPTION: This role offers significant opportunities for career growth and development within the public sector. It also provides the chance to work on high-profile projects and initiatives that have a significant impact on the Malay/Muslim community in Singapore.

🌍 Location & Work Environment

Office Type: The PSD's office is located in a modern, high-rise building in the central business district of Singapore.

Office Location(s): 10 Pasir Panjang Road, #01-01, Mapletree Business City, Singapore 117438

Geographic Context:

  • Singapore is a multicultural city-state and island country in Southeast Asia.
  • The PSD's office is located in the central business district, offering easy access to public transportation, shopping, and dining options.
  • The office is also close to several parks and recreational facilities.

Work Schedule: The standard workweek is Monday to Friday, from 8:30 AM to 5:30 PM, with a 1-hour lunch break. Occasional work on weekends and public holidays may be required.

ASSUMPTION: The PSD's office offers a modern and comfortable work environment, with easy access to amenities and recreational facilities. The work schedule is generally regular, with some flexibility for occasional work on weekends and public holidays.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application submission
  • Phone or video screening interview
  • Face-to-face interview with the hiring manager and/or panel
  • Background check and reference verification
  • Job offer

Key Assessment Areas:

  • Communication and presentation skills
  • Strategic thinking and planning
  • Leadership and team management
  • Cultural fit and alignment with the organization's values

Application Tips:

  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past achievements in strategic communications, public relations, and marketing
  • Research the PSD and MUIS to demonstrate your understanding of the organization and its mission

ATS Keywords: Strategic Communications, Public Relations, Media Relations, Marketing, Crisis Management, Event Planning, Staff Development, Leadership, Communication, Interpersonal Skills, Problem Solving, Flexibility, Resourcefulness, Networking, Training

ASSUMPTION: The application process for this role is likely to be competitive, with a focus on assessing the candidate's communication, leadership, and strategic thinking skills. Demonstrating a strong understanding of the organization and its mission will also be important.

πŸ› οΈ Tools & Technologies

  • Microsoft Office Suite (Word, Excel, PowerPoint)
  • Social media platforms (Facebook, Twitter, Instagram, LinkedIn)
  • Crisis communication software (e.g., Agility PR Solutions, Onclusive)
  • Event planning software (e.g., Eventbrite, Cvent)

ASSUMPTION: The tools and technologies required for this role are standard for communications professionals. Familiarity with crisis communication and event planning software is an advantage but not a requirement.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Service with Heart
  • Integrity
  • Respect
  • Excellence
  • Teamwork

Work Style:

  • Collaborative and team-oriented
  • Results-driven and focused on delivering outcomes
  • Adaptable and responsive to change
  • Committed to continuous learning and improvement

Self-Assessment Questions:

  • Do you have a strong commitment to public service and serving the people of Singapore?
  • Are you able to work effectively in a team and collaborate with stakeholders across different departments?
  • Are you committed to continuous learning and professional development?

ASSUMPTION: The PSD values candidates who are committed to public service, collaborative, and results-driven. Strong communication, leadership, and interpersonal skills are also essential for cultural fit.

⚠️ Potential Challenges

  • Managing multiple projects and priorities simultaneously
  • Working with various stakeholders, including the public, media, and internal teams
  • Dealing with crisis situations and managing public relations in high-pressure environments
  • Adapting to changes in government policies and priorities

ASSUMPTION: This role presents significant challenges, including managing multiple projects and priorities, working with various stakeholders, and dealing with crisis situations. Candidates should be adaptable, resilient, and able to thrive in high-pressure environments.

πŸ“ˆ Similar Roles Comparison

  • Compared to other senior communications roles in the public sector, this role has a broader scope and higher level of responsibility
  • This role requires a strong understanding of the Malay/Muslim community in Singapore and the ability to communicate effectively with diverse stakeholders
  • Career progression in the public sector typically involves moving between different agencies and roles to gain experience and develop skills

ASSUMPTION: This role offers a unique opportunity to work at the intersection of strategic communications, public relations, and marketing within the public sector. It requires a strong understanding of the Malay/Muslim community in Singapore and the ability to communicate effectively with diverse stakeholders.

πŸ“ Sample Projects

  • Developing and implementing a comprehensive marketing and public relations strategy for a major MUIS event
  • Managing the organization's social media platforms and creating engaging content to increase awareness and stimulate involvement
  • Preparing crisis communication materials and plans for a potential crisis situation

ASSUMPTION: These sample projects reflect the broad range of responsibilities and skills required for this role, including strategic planning, marketing, public relations, and crisis management.

❓ Key Questions to Ask During Interview

  • Can you describe the team structure and dynamics within the cluster?
  • How does this role fit into the organization's long-term strategic plans?
  • What are the key priorities for this role in the first 90 days?
  • How does the PSD support the professional development and growth of its employees?
  • What is the typical work-life balance for this role?

ASSUMPTION: These interview questions are designed to provide insight into the team dynamics, organizational priorities, and professional development opportunities for this role.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through the application portal
  • Tailor your resume and cover letter to highlight your relevant experience and skills for this role
  • Prepare examples of your past achievements in strategic communications, public relations, and marketing
  • Research the PSD and MUIS to demonstrate your understanding of the organization and its mission
  • Follow up with the hiring manager or HR representative within 7 days of submitting your application to confirm receipt and inquire about next steps

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.