📌 Core Information
🔹 Job Title: Assistant Leasing & Marketing Manager
🔹 Company: Campus Apartments
🔹 Location: Orlando, FL
🔹 Job Type: On-site
🔹 Category: Real Estate
🔹 Date Posted: July 11, 2025
🔹 Experience Level: Entry-level to 2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Assisting with day-to-day property operations to ensure customer satisfaction, fiscal stability, and good physical condition
- Supporting leasing efforts to maintain high occupancy levels and manage property availability
- Managing resident concerns, complaints, and renewals to foster good public relations
- Assisting in the development and implementation of advertising/marketing programs and resident retention strategies
- Collaborating with the General Manager and other team members to achieve property goals
ASSUMPTION: This role requires a high level of customer service, communication, and organizational skills. It is ideal for an enthusiastic, outgoing individual who thrives in a fast-paced environment and enjoys working with people.
📋 Key Responsibilities
✅ Assist with leasing efforts to ensure full lease-up and maintenance of high occupancy levels
✅ Manage property licenses and the renewal process by liaison with legal counsel and the City
✅ Assist in the check-out process to ensure compliance with final account statement requirements
✅ Ensure accurate leases and resident check-ins, and investigate and respond to resident concerns/complaints
✅ Assist in the preparation of weekly reports related to the property’s performance
✅ Collaborate in the development and implementation of advertising/marketing programs and resident retention strategies
✅ Maintain courteous communication with residents, applicants, employees, and vendors
✅ Perform general administrative duties such as filing and typing
ASSUMPTION: This role involves a mix of customer-facing tasks, administrative duties, and collaborative projects. Strong multitasking and time management skills are essential.
🎯 Required Qualifications
Education: Bachelor's degree or equivalent combination of education and experience
Experience: 0-2 years of relevant experience
Required Skills:
- Excellent customer service and communication skills
- Strong administrative and organizational skills
- Proficient in Microsoft Office (Word, Excel, Outlook)
- Knowledge of Entrata is preferred
- Ability to manage multiple tasks and meet deadlines
- Valid driver's license and current automobile insurance (preferred)
Preferred Skills:
- First Aid/CPR certification
- Experience with property management software
- Bilingual or multilingual skills
ASSUMPTION: Candidates with a background in customer service, property management, or a related field may be well-suited for this role. Previous experience with student housing is a plus but not required.
💰 Compensation & Benefits
Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level real estate roles in Orlando, FL)
Benefits:
- Health, dental, and vision insurance
- 401(k) retirement plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on rent and other services
- Opportunities for career growth and development
Working Hours: Full-time, Monday-Friday, with occasional evenings and weekends as needed
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's experience and qualifications.
📌 Applicant Insights
🔍 Company Context
Industry: Real Estate, specifically student housing and property management
Company Size: 501-1,000 employees, providing a mid-sized company environment with opportunities for growth and collaboration
Founded: 1958, with a rich history and established reputation in the student housing industry
Company Description:
- Campus Apartments is one of the nation’s largest providers of on- and off-campus student housing
- The company has $2 billion in assets under management in 24 states, serving more than 70 colleges and universities
- Campus Apartments offers a commitment to excellence, integrity, and smart growth, with a focus on providing high-quality, well-managed real estate that exceeds the expectations of residents, university administrators, business partners, and other stakeholders within the communities they serve
Company Specialties:
- Student Housing
- Property Management
- Public-Private Partnerships
- Mixed-Use Development
- Commercial Development
- Construction Management
- Financing
- Technology Services
Company Website: www.campusapartments.com
ASSUMPTION: Campus Apartments' extensive experience and commitment to quality make it an attractive employer in the student housing industry.
📊 Role Analysis
Career Level: Entry-level to 2 years of experience, with opportunities for growth and advancement within the company
Reporting Structure: The Assistant Leasing & Marketing Manager reports directly to the General Manager
Work Arrangement: On-site, with a focus on in-person interactions with residents, applicants, and team members
Growth Opportunities:
- Advancement to Leasing & Marketing Manager or similar role
- Expansion into other aspects of property management or real estate development
- Career progression within the company's extensive portfolio of properties and locations
ASSUMPTION: This role offers a strong foundation for a career in real estate, with opportunities for growth and development within the company.
🌍 Location & Work Environment
Office Type: On-site, with a focus on in-person interactions and collaboration
Office Location(s): 12024 Royal Wulff Lane, Orlando, FL 32817
Geographic Context:
- Orlando is a vibrant, multicultural city with a strong job market and numerous attractions
- The property is located in a residential area, with easy access to major highways and nearby amenities
- The city offers a diverse range of housing options, from urban apartments to suburban homes
Work Schedule: Full-time, Monday-Friday, with occasional evenings and weekends as needed
ASSUMPTION: The Orlando location provides a dynamic work environment with access to a wide range of cultural, recreational, and professional opportunities.
💼 Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screening
- In-person or virtual interview with the General Manager
- Background check and reference check (if applicable)
- Job offer and onboarding
Key Assessment Areas:
- Customer service skills and communication
- Administrative and organizational skills
- Problem-solving and decision-making abilities
- Cultural fit and enthusiasm for the role
Application Tips:
- Highlight relevant experience and skills in your resume and cover letter
- Demonstrate your enthusiasm for the role and the company's mission
- Prepare examples of your customer service and problem-solving skills
- Research the company and the student housing industry to show your knowledge and interest
ATS Keywords: Leasing, Marketing, Customer Service, Property Management, Administrative Skills, Microsoft Office, Entrata, Student Housing, Real Estate
ASSUMPTION: The application process may vary depending on the specific needs of the company and the candidate pool.
🛠️ Tools & Technologies
- Microsoft Office (Word, Excel, Outlook)
- Entrata (property management software)
- Various communication and collaboration tools (email, phone, video conferencing)
ASSUMPTION: The required tools and technologies may vary depending on the specific needs of the role and the company.
👔 Cultural Fit Considerations
Company Values:
- Excellence
- Integrity
- Smart Growth
- Customer Focus
- Collaboration
Work Style:
- Customer-focused and service-oriented
- Collaborative and team-based
- Adaptable and responsive to change
- Results-driven and goal-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, customer-facing environment?
- Are you able to manage multiple tasks and meet deadlines effectively?
- Do you enjoy working collaboratively with a team to achieve common goals?
- Are you passionate about providing excellent customer service and going above and beyond to meet the needs of residents?
ASSUMPTION: A strong cultural fit is essential for success in this role, as it involves frequent interaction with residents, applicants, and team members.
⚠️ Potential Challenges
- Managing high occupancy levels and lease renewals during peak seasons
- Addressing resident concerns and complaints in a timely and effective manner
- Balancing administrative duties with customer-facing responsibilities
- Adapting to the unique needs and preferences of a diverse resident population
ASSUMPTION: These challenges can be overcome with strong organizational skills, effective communication, and a commitment to providing excellent customer service.
📈 Similar Roles Comparison
- Compared to a Leasing Consultant role, this position involves more administrative duties and collaborative projects
- Unlike a Property Manager role, this position focuses more on leasing and marketing efforts and less on day-to-day property operations
- Career progression from this role may include advancement to Leasing & Marketing Manager, Property Manager, or other related positions within the company
ASSUMPTION: This role offers a unique blend of customer-facing, administrative, and collaborative responsibilities, providing a strong foundation for a career in real estate.
📝 Sample Projects
- Developing and implementing a marketing campaign to promote a new property or amenity
- Managing the renewal process for a significant portion of the property's residents
- Collaborating with the General Manager to improve property occupancy rates and resident satisfaction
ASSUMPTION: These projects demonstrate the diverse range of responsibilities and opportunities available in this role.
❓ Key Questions to Ask During Interview
- What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
- How does this role contribute to the overall success of the property and the company?
- What opportunities are there for growth and development within the company?
- How does the company support work-life balance for its employees?
- What are the most important qualities and skills for success in this role, according to the General Manager?
ASSUMPTION: These questions can help you better understand the role, the company, and the expectations for success.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your relevant experience and skills
- Prepare for your interview by researching the company and the student housing industry, and practicing your customer service and problem-solving skills
- Follow up with the hiring manager after your interview to express your appreciation and reiterate your interest in the role
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
