Assistant Leasing & Marketing Manager

📌 Core Information

🔹 Job Title: Assistant Leasing & Marketing Manager

🔹 Company: Campus Apartments

🔹 Location: Statesboro, GA

🔹 Job Type: On-site

🔹 Category: Real Estate

🔹 Date Posted: July 10, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Assisting in day-to-day property operations to ensure customer satisfaction and fiscal stability
• Managing leasing processes and maintaining high occupancy levels
• Responding to resident concerns and fostering good public relations
• Assisting in marketing efforts and resident retention programs
• Performing administrative duties and maintaining accurate records

ASSUMPTION: This role requires a high level of customer service, communication, and organizational skills. It is ideal for an enthusiastic, outgoing individual who thrives in a fast-paced environment.

📋 Key Responsibilities

✅ Assist with leasing to ensure full lease-up and high occupancy levels

✅ Maintain accurate records of availability and lease renewal reports

✅ Approve, enter, and present rental applications to the General Manager

✅ Manage property licenses and renewal processes

✅ Assist with the check-out process and ensure compliance with final account statement requirements

✅ Ensure accurate and efficient leases and resident check-ins

✅ Investigate and respond to resident concerns and complaints

✅ Assist in preparing weekly performance reports

✅ Assist in developing and implementing advertising/marketing programs

✅ Assist in developing and implementing resident retention programs

✅ Maintain courteous communication with residents, applicants, employees, and vendors

✅ Answer telephones as needed

✅ Perform general administrative duties such as filing and typing

ASSUMPTION: This role involves a mix of customer-facing and administrative tasks, requiring strong multitasking skills and the ability to manage multiple priorities.

🎯 Required Qualifications

Education: Bachelor's degree or equivalent combination of education and experience

Experience: 0-2 years of relevant experience

Required Skills:

• Excellent customer service skills
• Strong communication skills
• Proficient in Microsoft Word, Excel, and Outlook
• Knowledge of Entrata is preferred
• Accurate typing and record-keeping skills
• Ability to operate various office equipment
• Valid driver's license and current automobile insurance (preferred)
• First Aid/CPR certification (or willingness to obtain)

Preferred Skills:

• Experience in student housing or property management
• Bilingual or multilingual skills

ASSUMPTION: While a bachelor's degree is preferred, equivalent experience may be considered. Relevant experience in customer service, sales, or property management may be beneficial for this role.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level real estate positions in Georgia)

Benefits:

• Health, dental, and vision insurance
• 401(k) retirement plan
• Paid time off (vacation, sick, and holidays)
• Employee discounts on rent
• Professional development opportunities

Working Hours: Full-time, typically Monday-Friday, with some weekend and evening hours required for leasing and resident events

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level real estate positions in Georgia. Actual compensation may vary based on experience and performance.

📌 Applicant Insights

🔍 Company Context

Industry: Real Estate, specifically student housing and property management

Company Size: 501-1,000 employees (mid-sized company, offering opportunities for growth and advancement)

Founded: 1958 (over 60 years of experience in the industry)

Company Description:

• One of the nation's largest providers of on- and off-campus student housing
• Manages over $2 billion in assets under management in 24 states, serving more than 70 colleges and universities
• Focuses on providing high-quality housing facilities that exceed the expectations of residents, university administrators, business partners, and other stakeholders

Company Specialties:

• Student Housing
• Property Management
• Public-Private Partnerships
• Mixed-Use Development
• Commercial Development
• Construction Management
• Financing
• Technology Services

Company Website: http://www.campusapartments.com

ASSUMPTION: Campus Apartments is a well-established company with a strong reputation in the student housing industry. They value excellence, integrity, and smart growth, providing opportunities for career advancement and professional development.

📊 Role Analysis

Career Level: Entry-level to mid-level (depending on experience and performance)

Reporting Structure: Reports to the General Manager

Work Arrangement: On-site, full-time, with some remote work possible for certain tasks

Growth Opportunities:

• Advancement to Leasing & Marketing Manager or other management positions
• Expansion of responsibilities and leadership opportunities
• Cross-functional learning and skill development

ASSUMPTION: This role offers opportunities for career growth and advancement within the company, as well as the chance to develop skills in property management, marketing, and customer service.

🌍 Location & Work Environment

Office Type: On-site, with a focus on a collaborative and team-oriented work environment

Office Location(s): Statesboro, GA (with additional offices nationwide)

Geographic Context:

• Statesboro is a college town, home to Georgia Southern University
• Offers a mix of urban and suburban living, with a population of approximately 30,000
• Located about an hour from Savannah, GA, and two hours from Jacksonville, FL

Work Schedule: Full-time, typically Monday-Friday, with some weekend and evening hours required for leasing and resident events

ASSUMPTION: The work environment at Campus Apartments is fast-paced, collaborative, and focused on customer service. The Statesboro office is located in a college town, offering a unique blend of urban and suburban living.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the General Manager
• Background check and reference check
• Job offer and onboarding

Key Assessment Areas:

• Customer service skills
• Communication and interpersonal skills
• Problem-solving abilities
• Administrative and organizational skills
• Adaptability and multitasking skills

Application Tips:

• Tailor your resume and cover letter to highlight relevant experience and skills
• Demonstrate your enthusiasm for customer service and working in a fast-paced environment
• Prepare examples of how you have handled challenging customer service situations in the past
• Research Campus Apartments and the student housing industry to show your knowledge and interest in the field

ATS Keywords: Customer Service, Communication, Marketing, Leasing, Administrative Skills, Problem Solving, Microsoft Word, Excel, Outlook, Numerical Analysis, Record Keeping, Legal Knowledge, Teamwork, Positive Attitude, Attention to Detail, Time Management

ASSUMPTION: The application process at Campus Apartments is designed to assess your customer service skills, communication abilities, and problem-solving prowess. Tailoring your application to highlight these skills will increase your chances of success.

🛠️ Tools & Technologies

• Microsoft Office Suite (Word, Excel, Outlook)
• Entrata (property management software)
• Various office equipment (fax machine, copier, telephone, calculator, adding machine, key machine, key card system, vacuum)

ASSUMPTION: Familiarity with Microsoft Office Suite and Entrata is preferred, but not required. Training will be provided as needed.

👔 Cultural Fit Considerations

Company Values:

• Excellence
• Integrity
• Smart Growth
• Customer Focus
• Collaboration

Work Style:

• Fast-paced and dynamic
• Collaborative and team-oriented
• Focused on customer service and resident satisfaction
• Adaptable and flexible

Self-Assessment Questions:

• Do you thrive in a fast-paced, customer-facing environment?
• Are you able to manage multiple priorities and multitask effectively?
• Do you enjoy working collaboratively with a team to achieve common goals?
• Are you committed to providing excellent customer service and going above and beyond for residents?

ASSUMPTION: Campus Apartments values employees who are enthusiastic, customer-focused, and committed to providing excellent service. A strong cultural fit is essential for success in this role.

⚠️ Potential Challenges

• Managing high occupancy levels and lease-up targets during peak leasing seasons
• Handling resident concerns and complaints professionally and efficiently
• Balancing administrative tasks with customer-facing responsibilities
• Adapting to a fast-paced and dynamic work environment

ASSUMPTION: While this role offers many opportunities for growth and development, it also presents unique challenges that require strong customer service skills, adaptability, and a commitment to excellence.

📈 Similar Roles Comparison

• Unlike other property management roles, this position focuses specifically on student housing and has a strong emphasis on customer service and resident retention
• Compared to other marketing roles, this position requires a strong understanding of the property management industry and the ability to balance marketing efforts with administrative tasks
• Career progression in this role may include advancement to Leasing & Marketing Manager or other management positions within the company

ASSUMPTION: This role is unique in its focus on student housing and the balance of customer service, marketing, and administrative responsibilities. Comparable roles may be found in property management or marketing, but the specific focus on student housing sets this position apart.

📝 Sample Projects

• Developing and implementing a marketing campaign to promote a new property or lease-up
• Analyzing resident feedback and implementing changes to improve resident satisfaction
• Managing the check-out process for a large number of residents, ensuring accurate and efficient final account statements

ASSUMPTION: Sample projects in this role may involve marketing campaigns, resident retention initiatives, or administrative tasks designed to improve efficiency and resident satisfaction.

❓ Key Questions to Ask During Interview

• What are the most challenging aspects of this role, and how can I best prepare to succeed in them?
• How does this role contribute to the overall success of the company, and how will my performance be measured?
• What opportunities are there for growth and advancement within the company?
• How does the company support work-life balance for its employees?
• What is the company's approach to resident retention and customer service?

ASSUMPTION: Asking thoughtful questions during the interview process demonstrates your interest in the role and provides valuable insights into the company culture and expectations for the position.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your customer service experience and relevant skills
• Prepare examples of how you have handled challenging customer service situations in the past
• Research Campus Apartments and the student housing industry to show your knowledge and interest in the field
• Follow up with the hiring manager one week after submitting your application to express your continued interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.