📌 Core Information
🔹 Job Title: Assistant Manager, Account Management
🔹 Company: Delivery Hero
🔹 Location: Lahore, Punjab, Pakistan
🔹 Job Type: Full-time
🔹 Category: Management
🔹 Date Posted: 2025-04-24
🔹 Experience Level: 0-2 years
🔹 Remote Status: On-site
🚀 Job Overview
Key aspects of this role include:
- Driving growth and ensuring retention of Homechef Vendors
- Building and maintaining strong relationships with vendors
- Excellent communication and consultative sales approach
- Strong analytical skills and problem-solving abilities
- Highly driven and self-motivated, with a target-oriented mindset
ASSUMPTION: This role is focused on vendor management and growth, requiring a balance of strong communication, analytical, and sales skills.
📋 Key Responsibilities
✅ Responsible for driving growth, ensuring retention, and maintaining strong relationships with Homechef Vendors
✅ Excellent communication skills, with a consultative sales approach and strong persuasion and influencing abilities
✅ Strong relationship builder, with a positive attitude and team player mindset
✅ Highly driven, self-motivated, target-oriented, resilient, and tenacious
✅ Customer-focused, enjoys working autonomously, hits the ground running, and demonstrates a willingness to learn
✅ Strong analytical skills, makes well-judged decisions, good numeracy, pays strong attention to detail, is a strong problem solver, demonstrates good commercial awareness, and thinks outside the box to generate new ideas
✅ Has a flexible approach, thrives under pressure, and enjoys working in a fast-paced environment
✅ Highly organized and plans and prioritizes work effectively
ASSUMPTION: The role involves a mix of strategic planning, vendor management, and analytical problem-solving, with a focus on driving growth and retention.
🎯 Required Qualifications
Education: Bachelor's degree in a business-related field
Experience: 1-2 years of proven experience in account directorship
Required Skills:
- Excellent communication and negotiation skills
- Strong presentation and business reviews skills
- Knowledge of food and operational costing
Preferred Skills:
- Experience in the food industry or related field
- Fluency in local languages (e.g., Urdu, Punjabi)
ASSUMPTION: While the role requires specific skills, experience in the food industry or related field is not explicitly required but would be beneficial.
💰 Compensation & Benefits
Salary Range: PKR 80,000 - 120,000 per month (Estimated, based on industry standards for the role and experience level)
Benefits:
- Performance-based bonuses
- Health insurance
- Employee discounts on food delivery
- Opportunities for professional growth and development
Working Hours: Full-time (40 hours/week), with flexibility for overtime as needed
ASSUMPTION: The salary range is estimated based on industry standards for the role, experience level, and location. Actual compensation may vary based on individual performance and company policy.
📌 Applicant Insights
🔍 Company Context
Industry: Food delivery and technology
Company Size: 10,001+ employees (Global), with a significant presence in Pakistan
Founded: 2011 (Globally), with operations in Pakistan starting in 2014
Company Description:
- Delivery Hero is a global leader in online food ordering and delivery, operating in over 70 countries worldwide
- The company offers a wide range of food options through its platform, including local restaurants, fast food chains, and home chef vendors
- Delivery Hero is committed to providing an amazing experience to its customers, focusing on speed, ease, and convenience
Company Specialties:
- Online food ordering and delivery
- Technology and eCommerce
- Marketing and branding
- Apps and software development
- Food technology and innovation
Company Website: http://www.deliveryhero.com
ASSUMPTION: Delivery Hero is a well-established company in the food delivery industry, with a strong global presence and a significant market share in Pakistan.
📊 Role Analysis
Career Level: Junior to Mid-level management
Reporting Structure: The role reports directly to the Manager, Account Management
Work Arrangement: On-site, with potential for remote work in the future
Growth Opportunities:
- Progression to Senior Account Manager or similar roles
- Expansion into other business units or regions
- Development of leadership and management skills
ASSUMPTION: This role offers opportunities for career growth and development within the company, as well as the chance to gain valuable experience in account management and vendor relations.
🌍 Location & Work Environment
Office Type: Modern, collaborative office space
Office Location(s): Lahore, Punjab, Pakistan
Geographic Context:
- Lahore is the second-largest city in Pakistan, with a population of over 11 million
- The city is known for its rich history, culture, and vibrant food scene
- Lahore is a major commercial and economic hub, with a thriving startup ecosystem
Work Schedule: Monday to Friday, with flexibility for overtime as needed
ASSUMPTION: Lahore offers a dynamic and diverse work environment, with a mix of traditional and modern cultural influences.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screening
- On-site or virtual interview with the hiring manager
- Final decision and offer
Key Assessment Areas:
- Communication and presentation skills
- Analytical and problem-solving abilities
- Sales and negotiation skills
- Cultural fit and alignment with company values
Application Tips:
- Highlight relevant experience and achievements in account management or related fields
- Demonstrate a strong understanding of the food delivery industry and market trends
- Showcase your ability to work autonomously and drive results
- Prepare examples of successful vendor relationships and growth strategies
ATS Keywords: Account Management, Vendor Relations, Sales, Negotiation, Communication, Analytical Skills, Problem Solving, Food Delivery, Growth, Retention
ASSUMPTION: The application process is likely to be competitive, with a focus on assessing communication, analytical, and sales skills, as well as cultural fit.
🛠️ Tools & Technologies
- Salesforce or similar CRM platforms
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Google Workspace (Gmail, Google Drive, Google Docs)
- Data analysis and visualization tools (e.g., Tableau, Power BI)
ASSUMPTION: The role may require the use of various tools and technologies to manage vendor relationships, analyze data, and create reports.
👔 Cultural Fit Considerations
Company Values:
- We build, we deliver, we lead.
- We move fast, take action, and adapt.
- No matter where you’re from or what you believe in, we build, we deliver, we lead.
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Results-driven and focused on growth
Self-Assessment Questions:
- Do you thrive in fast-paced environments and enjoy working under pressure?
- Are you comfortable working autonomously and driving results?
- Do you align with the company's values and mission?
ASSUMPTION: Delivery Hero values a fast-paced, collaborative, and results-driven work environment, with a strong focus on growth and innovation.
⚠️ Potential Challenges
- Managing a large portfolio of vendors with varying needs and expectations
- Navigating a competitive market and driving growth in a saturated industry
- Adapting to the company's fast-paced and dynamic work environment
- Balancing the demands of multiple stakeholders, including vendors, customers, and internal teams
ASSUMPTION: The role presents unique challenges related to vendor management, market competition, and the company's fast-paced work environment.
📈 Similar Roles Comparison
- Unlike traditional account management roles, this position focuses specifically on vendor relations within the food delivery industry
- The role requires a strong understanding of the food delivery market and trends, as well as the ability to build and maintain relationships with vendors
- Career progression in this role may lead to opportunities in senior account management, business development, or other related fields
ASSUMPTION: While this role shares similarities with traditional account management positions, it is unique in its focus on vendor relations within the food delivery industry.
📝 Sample Projects
- Developing and implementing a vendor retention strategy to improve customer satisfaction and reduce churn
- Analyzing vendor performance data to identify trends and opportunities for growth
- Negotiating contracts and terms with vendors to optimize pricing and service levels
ASSUMPTION: Sample projects in this role may involve vendor management, data analysis, and negotiation, with a focus on driving growth and retention.
❓ Key Questions to Ask During Interview
- What are the key priorities for this role in the first 90 days?
- How does the company support the growth and development of its employees?
- What are the most significant challenges facing the account management team currently?
- How does the company measure success for this role, and what are the key performance indicators?
- What is the company's approach to vendor relations and retention, and how does this role fit into that strategy?
ASSUMPTION: Interview questions should focus on understanding the role's priorities, the company's growth and development opportunities, and the specific challenges and strategies related to vendor management.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight relevant experience and skills for this role
- Prepare examples of successful vendor relationships and growth strategies
- Follow up with the hiring manager one week after submission to express your interest and reiterate your qualifications
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
