Assistant Manager PR - Oak Brook, IL

📌 Core Information

🔹 Job Title: Assistant Manager PR - Oak Brook, IL

🔹 Company: Fogo de Chão

🔹 Location: Oak Brook, IL

🔹 Job Type: Full-Time

🔹 Category: Restaurants

🔹 Date Posted: 2025-07-10

🔹 Experience Level: 5-10 years

🔹 Remote Status: On-site

🚀 Job Overview

Key aspects of this role include:

• Supervising and advising restaurant team members
• Managing guest reservations and wait times using GuestBridge/OpenTable
• Ensuring guest satisfaction and resolving concerns
• Promoting a Culture of Recognition (OZ Principle)
• Managing inventory, forecasting, and setting targets

ASSUMPTION: This role requires a balance of leadership, customer service, and operational management skills. Candidates should be comfortable working in a fast-paced environment and have experience in restaurant operations.

📋 Key Responsibilities

✅ Advise and supervise restaurant team members

✅ Attract, develop, and retain all restaurant team members

✅ Utilize GuestBridge/OpenTable to manage guest reservations and wait times

✅ Ensure all employees have completed and hold unexpired food handler certifications

✅ Promote a Culture of Recognition (OZ Principle)

✅ Ensure guest satisfaction and resolve guest concerns

✅ Responsible for inventory, forecasting, and setting targets

✅ Promote EcoSure program management and action plan

✅ Ensure safety policies and procedures are communicated and adhered to

✅ Ensure guest and team member safety

✅ Ensure guest satisfaction with experience

ASSUMPTION: This role involves a high level of multitasking and requires strong organizational skills to manage various aspects of restaurant operations.

🎯 Required Qualifications

Education: High School Diploma or equivalent is required. Bachelor’s degree in hotel/restaurant management is desirable.

Experience: 5 years of restaurant operations experience and 3 years of churrasco and churrascaria cuisine knowledge preferred.

Required Skills:

• Proficient in Microsoft Office
• Proficient in food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports
• Occasional travel required

Preferred Skills:

• Proficient in Aloha Point of Sale
• Proficient in Hotschedules
• Proficient in Workday
• Proficient in GuestBridge
• Proficient in MenuLink

ASSUMPTION: Candidates with a combination of relevant experience and education may be considered for this role.

💰 Compensation & Benefits

Salary Range: $60,000 - $80,000 per year. Your rate is dependent upon your relevant work experience.

Benefits:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Short-Term Disability
• Critical Illness
• Hospital Indemnity
• Accident Coverage
• Permanent Life
• Pet Insurance

Working Hours: 40 hours per week, with a high level of endurance and mental acuity required to manage conflict and deal successfully with high stress situations.

ASSUMPTION: The salary range provided is an estimate based on industry standards for restaurant management positions with similar experience requirements.

📌 Applicant Insights

🔍 Company Context

Industry: Fogo de Chão is a Brazilian steakhouse chain, offering a unique dining experience focused on the art of churrasco.

Company Size: Fogo de Chão has 5,001-10,000 employees, providing ample opportunities for career growth and development.

Founded: Fogo de Chão was founded in 1979 in Brazil and has since expanded to multiple locations worldwide.

Company Description:

• Fogo de Chão strives to give guests an unforgettable dining experience of discovery while showcasing the Culinary Art of Churrasco.
• The company's mission is to ignite fire and joy to care for its team, guests, and communities.
• Fogo de Chão believes in feeding a purposeful future by providing fulfilling job opportunities and making space around the table for everyone to feel welcome.

Company Specialties:

• Churrascaria (Brazilian steakhouse)
• Steakhouse
• Group Dining
• Private Dining
• Wine

Company Website: www.fogo.com

ASSUMPTION: Fogo de Chão's focus on teamwork, integrity, excellence, humility, and the 'Deixa Comigo' (we’ve got you!) philosophy creates a supportive and collaborative work environment.

📊 Role Analysis

Career Level: This role is a mid-level management position, offering opportunities for growth and development within the company.

Reporting Structure: The Assistant Manager PR reports directly to the Restaurant Manager and is responsible for supervising and advising restaurant team members.

Work Arrangement: This is an on-site position, requiring a high level of endurance and mental acuity to manage conflict and deal successfully with high stress situations.

Growth Opportunities:

• Progression to a Restaurant Manager position
• Expansion of management skills and experience
• Potential opportunities in other departments or locations

ASSUMPTION: With Fogo de Chão's extensive employee base, there are numerous opportunities for career advancement and professional development.

🌍 Location & Work Environment

Office Type: This role is based in a restaurant setting, with a fast-paced and dynamic work environment.

Office Location(s): Oak Brook, IL

Geographic Context:

• Oak Brook is a suburb of Chicago, offering a mix of urban and suburban living.
• The area has a diverse range of dining, shopping, and entertainment options.
• Oak Brook is conveniently located near major highways and public transportation, making it easily accessible.

Work Schedule: This role requires a flexible schedule, including evenings, weekends, and holidays, to accommodate the restaurant's operating hours.

ASSUMPTION: Candidates should be comfortable working in a fast-paced, high-pressure environment and have strong communication and leadership skills.

💼 Interview & Application Insights

Typical Process:

• Online application submission
• Phone or video screening
• In-person or virtual interview with the Restaurant Manager
• Background check and reference verification

Key Assessment Areas:

• Restaurant operations experience
• Leadership and management skills
• Customer service and problem-solving abilities
• Adaptability and resilience in high-stress situations

Application Tips:

• Highlight relevant restaurant operations experience and management skills in your resume.
• Tailor your cover letter to demonstrate your enthusiasm for Fogo de Chão's mission and values.
• Prepare examples of how you have handled challenging situations in previous roles to showcase your problem-solving skills.

ATS Keywords: Restaurant operations, management, customer service, team leadership, churrasco, churrascaria, GuestBridge, OpenTable

ASSUMPTION: Fogo de Chão's hiring process may vary depending on the location and specific needs of the restaurant.

🛠️ Tools & Technologies

• Microsoft Office
• Aloha Point of Sale (preferred)
• Hotschedules (preferred)
• Workday (preferred)
• GuestBridge (preferred)
• MenuLink (preferred)

ASSUMPTION: Proficiency in these tools is preferred but not always required. Training may be provided for the right candidate.

👔 Cultural Fit Considerations

Company Values:

• Teamwork
• Integrity
• Excellence
• Humility
• Deixa Comigo (we’ve got you!)

Work Style:

• Fast-paced and dynamic
• Collaborative and supportive
• Focused on guest satisfaction and team development

Self-Assessment Questions:

• Do you thrive in high-pressure, fast-paced environments?
• Are you committed to providing exceptional customer service and guest satisfaction?
• Can you effectively manage and develop a team, promoting a Culture of Recognition?

ASSUMPTION: Candidates who align with Fogo de Chão's values and work style will be most successful in this role.

⚠️ Potential Challenges

• Managing high-stress situations and conflict resolution
• Adapting to a fast-paced and dynamic work environment
• Balancing multiple responsibilities and priorities
• Meeting and exceeding guest expectations consistently

ASSUMPTION: These challenges can be overcome with strong leadership, communication, and problem-solving skills, as well as a commitment to Fogo de Chão's values and mission.

📈 Similar Roles Comparison

• This role differs from other restaurant management positions in its focus on the unique dining experience and art of churrasco.
• Fogo de Chão's emphasis on teamwork and collaboration sets it apart from other restaurant chains.
• Career progression in this role may involve moving into a Restaurant Manager position or exploring opportunities in other departments or locations.

ASSUMPTION: Candidates should research Fogo de Chão's unique dining experience and company culture to ensure a good fit for their career goals.

📝 Sample Projects

• Developing and implementing a new employee training program
• Improving guest satisfaction scores through targeted initiatives
• Managing inventory and forecasting to optimize food costs and minimize waste

ASSUMPTION: These sample projects illustrate the diverse range of responsibilities and initiatives that an Assistant Manager PR may undertake in this role.

❓ Key Questions to Ask During Interview

• How does Fogo de Chão support the professional development and growth of its managers?
• Can you describe the team structure and how the Assistant Manager PR role fits within it?
• How does Fogo de Chão foster a Culture of Recognition and promote employee engagement?
• What are the key priorities for this role in the first 90 days?
• How does Fogo de Chão balance the need for consistency in its dining experience with the desire to innovate and adapt to changing guest preferences?

ASSUMPTION: These questions can help candidates better understand the role, the company culture, and the opportunities for growth and development.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume to highlight your relevant restaurant operations experience and management skills.
• Write a cover letter that demonstrates your enthusiasm for Fogo de Chão's mission and values.
• Prepare examples of how you have handled challenging situations in previous roles to showcase your problem-solving skills.
• Follow up with the hiring manager one week after your interview to express your continued interest in the position.

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.