π Core Information
πΉ Job Title: Assistant Marketing Manager
πΉ Company: ARI
πΉ Location: Matthews, NC
πΉ Job Type: Full-Time
πΉ Category: Marketing
πΉ Date Posted: April 23, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Serving as the first point of contact for consumers to educate and assist in securing business
- Building and nurturing business relationships with clients
- Achieving sales targets and quotas
- Conducting market research to maintain a good understanding of the market and industry trends
- Providing regular feedback to management about the performance of the sales team
ASSUMPTION: This role is entry-level and focuses on training and development, with a strong emphasis on customer service and sales.
π Key Responsibilities
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Building and nurturing business relationships with clients, including follow-up meetings and problem-solving to improve the customer experience
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Achieving sales targets by setting the standard of hard work, executing sales systems, and representing brand partners with integrity and professionalism
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Conducting market research to maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service
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Providing regular feedback to management about the performance of the sales team and identifying areas for improvement, offering solutions
ASSUMPTION: The role requires strong communication, problem-solving, and customer service skills, as well as the ability to work in a fast-paced, performance-based environment.
π― Required Qualifications
Education: Associates degree or some college preferred, but not required
Experience: 2+ years of experience in client-facing, customer service roles
Required Skills:
- Strong student mentality and proven ability to teach and train others
- Comfortability in a fast-paced, performance-based position
- Excellent communication and customer service skills
- Strong sales and problem-solving skills
Preferred Skills:
- Experience in marketing, advertising, or a related field
- Familiarity with CRM software
ASSUMPTION: While an associates degree is preferred, the company is willing to consider candidates with relevant experience who may not have a degree.
π° Compensation & Benefits
Salary Range: $57,000 - $67,000 per year
Benefits:
- Health, dental, and vision insurance
- 401(k) plan with company match
- Paid time off (vacation, sick, and holidays)
- Employee discounts on products and services
Working Hours: Full-time, Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for meetings and events
ASSUMPTION: The salary range is based on industry standards for entry-level marketing positions in the Charlotte, NC area.
π Applicant Insights
π Company Context
Industry: Marketing Services
Company Size: 11-50 employees
Founded: 2015 (estimated, based on LinkedIn profile)
Company Description:
- AIM is a premier business consulting firm renowned for its regional excellence, with a focus on e-commerce, home delivery, telecommunications, clean energy, and smart home technology
- The company is dedicated to nurturing business expansion and creating pathways for progress, serving as a versatile partner for industry giants
- AIM is founded on tenacity, creativity, invention, and optimism, empowering employees and promoting a diverse, performance-based work environment
Company Specialties:
- E-commerce
- Home delivery
- Telecommunications
- Clean energy
- Smart home technology
Company Website: ariimperialmarketing.com
ASSUMPTION: AIM is a growing company with a strong focus on customer service and sales, offering opportunities for career growth and development.
π Role Analysis
Career Level: Entry-level, with opportunities for growth and advancement
Reporting Structure: This role reports directly to the Marketing Manager
Work Arrangement: On-site, with some flexibility for meetings and events
Growth Opportunities:
- Training and development opportunities to advance within the marketing department
- Potential to move into a management or leadership role as the company grows
- Chance to gain experience in various aspects of marketing, including customer acquisition, business development, and campaign management
ASSUMPTION: This role is ideal for a recent graduate or career changer looking to gain experience in marketing and sales, with a strong focus on customer service and relationship building.
π Location & Work Environment
Office Type: Corporate office environment
Office Location(s): 205 Regency Executive Park Dr, STE 310, Charlotte, NC 28217
Geographic Context:
- Matthews, NC is a suburb of Charlotte, with a population of approximately 27,000 people
- The area offers a mix of urban and suburban living, with easy access to shopping, dining, and entertainment options
- The cost of living in Matthews is slightly lower than the national average
Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for meetings and events
ASSUMPTION: The work environment is fast-paced and performance-based, with a strong emphasis on customer service and sales.
πΌ Interview & Application Insights
Typical Process:
- Online application and resume submission
- Phone or video screen with the Hiring Manager
- In-person or video interview with the Marketing Manager and a member of the sales team
- Final interview with the CEO or a member of the executive team
Key Assessment Areas:
- Customer service and communication skills
- Problem-solving and sales skills
- Ability to work in a fast-paced, performance-based environment
- Alignment with company values and culture
Application Tips:
- Tailor your resume and cover letter to highlight your customer service, sales, and communication skills, as well as any relevant experience in marketing or a related field
- Be prepared to discuss your experience with customer service and sales, as well as your ability to work in a fast-paced, performance-based environment
- Research the company and be prepared to discuss your alignment with their values and culture
ATS Keywords: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition
ASSUMPTION: The application process is competitive, with a strong focus on customer service and sales skills, as well as the ability to work in a fast-paced, performance-based environment.
π οΈ Tools & Technologies
- CRM software (e.g., Salesforce, HubSpot)
- Marketing automation tools (e.g., Marketo, Pardot)
- Social media management tools (e.g., Hootsuite, Buffer)
- Project management tools (e.g., Asana, Trello)
ASSUMPTION: The role may require the use of various marketing and sales tools, depending on the specific needs of the company and the client.
π Cultural Fit Considerations
Company Values:
- Tenacity
- Creativity
- Invention
- Optimism
Work Style:
- Fast-paced and performance-based
- Customer-focused and results-driven
- Collaborative and team-oriented
Self-Assessment Questions:
- Do you thrive in a fast-paced, performance-based environment?
- Are you passionate about customer service and sales?
- Do you align with the company's values of tenacity, creativity, invention, and optimism?
ASSUMPTION: AIM is looking for candidates who are passionate about customer service and sales, with a strong work ethic and a desire to succeed in a fast-paced, performance-based environment.
β οΈ Potential Challenges
- Working in a fast-paced, performance-based environment may be challenging for some candidates
- The role requires strong customer service and sales skills, which may be difficult for candidates without relevant experience
- The company is growing, which may result in changes and adjustments to the role and responsibilities
- The cost of living in the Matthews, NC area may be higher than in other parts of the country
ASSUMPTION: The role may present challenges, but the company offers opportunities for growth and development, as well as a supportive work environment.
π Similar Roles Comparison
- This role is similar to an Entry-Level Account Manager or Customer Service Representative position, with a focus on customer acquisition and business development
- Unlike other roles in the marketing field, this position has a strong focus on customer service and sales, rather than creative or strategic aspects of marketing
- Career paths may include advancement within the marketing department, as well as opportunities to move into management or leadership roles as the company grows
ASSUMPTION: This role is ideal for candidates looking to gain experience in marketing and sales, with a strong focus on customer service and relationship building.
π Sample Projects
- Developing and implementing a customer acquisition campaign for a new client
- Conducting market research to identify consumer demographics and trends
- Providing regular feedback to management about the performance of the sales team and identifying areas for improvement
ASSUMPTION: The role may involve a variety of projects, depending on the specific needs of the company and the client.
β Key Questions to Ask During Interview
- What are the most important qualities you're looking for in a candidate for this role?
- How does this role fit into the overall marketing strategy for the company?
- What opportunities are there for growth and development within the marketing department?
- How does the company support work-life balance for its employees?
- What is the company's approach to customer service and sales, and how does this role fit into that strategy?
ASSUMPTION: Asking thoughtful questions during the interview process can help you better understand the role and the company, as well as demonstrate your interest and engagement.
π Next Steps for Applicants
To apply for this position:
- Submit your application through this link
- Tailor your resume and cover letter to highlight your customer service, sales, and communication skills, as well as any relevant experience in marketing or a related field
- Prepare for your interview by researching the company and practicing your responses to common interview questions
- Follow up with the Hiring Manager after your interview to express your appreciation and reiterate your interest in the position
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.