ARI logo

Assistant Marketing Manager

ARI
Full-time
On-site
Matthews, North Carolina, United States
🌐 Digital Marketing

πŸ“Œ Core Information

πŸ”Ή Job Title: Assistant Marketing Manager

πŸ”Ή Company: ARI

πŸ”Ή Location: Matthews, NC

πŸ”Ή Job Type: Full-Time

πŸ”Ή Category: Marketing

πŸ”Ή Date Posted: April 23, 2025

πŸ”Ή Experience Level: 2-5 years

πŸ”Ή Remote Status: On-site

πŸš€ Job Overview

Key aspects of this role include:

  • Serving as the first point of contact for consumers to educate and assist in securing business
  • Building and nurturing business relationships with clients
  • Achieving sales targets and quotas
  • Conducting market research to maintain a good understanding of the market and industry trends
  • Providing regular feedback to management about the performance of the sales team

ASSUMPTION: This role is entry-level and focuses on training and development, with a strong emphasis on customer service and sales.

πŸ“‹ Key Responsibilities

βœ… Building and nurturing business relationships with clients, including follow-up meetings and problem-solving to improve the customer experience

βœ… Achieving sales targets by setting the standard of hard work, executing sales systems, and representing brand partners with integrity and professionalism

βœ… Conducting market research to maintain a good understanding of the market and industry trends in order to identify consumer demographics and provide great customer service

βœ… Providing regular feedback to management about the performance of the sales team and identifying areas for improvement, offering solutions

ASSUMPTION: The role requires strong communication, problem-solving, and customer service skills, as well as the ability to work in a fast-paced, performance-based environment.

🎯 Required Qualifications

Education: Associates degree or some college preferred, but not required

Experience: 2+ years of experience in client-facing, customer service roles

Required Skills:

  • Strong student mentality and proven ability to teach and train others
  • Comfortability in a fast-paced, performance-based position
  • Excellent communication and customer service skills
  • Strong sales and problem-solving skills

Preferred Skills:

  • Experience in marketing, advertising, or a related field
  • Familiarity with CRM software

ASSUMPTION: While an associates degree is preferred, the company is willing to consider candidates with relevant experience who may not have a degree.

πŸ’° Compensation & Benefits

Salary Range: $57,000 - $67,000 per year

Benefits:

  • Health, dental, and vision insurance
  • 401(k) plan with company match
  • Paid time off (vacation, sick, and holidays)
  • Employee discounts on products and services

Working Hours: Full-time, Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for meetings and events

ASSUMPTION: The salary range is based on industry standards for entry-level marketing positions in the Charlotte, NC area.

πŸ“Œ Applicant Insights

πŸ” Company Context

Industry: Marketing Services

Company Size: 11-50 employees

Founded: 2015 (estimated, based on LinkedIn profile)

Company Description:

  • AIM is a premier business consulting firm renowned for its regional excellence, with a focus on e-commerce, home delivery, telecommunications, clean energy, and smart home technology
  • The company is dedicated to nurturing business expansion and creating pathways for progress, serving as a versatile partner for industry giants
  • AIM is founded on tenacity, creativity, invention, and optimism, empowering employees and promoting a diverse, performance-based work environment

Company Specialties:

  • E-commerce
  • Home delivery
  • Telecommunications
  • Clean energy
  • Smart home technology

Company Website: ariimperialmarketing.com

ASSUMPTION: AIM is a growing company with a strong focus on customer service and sales, offering opportunities for career growth and development.

πŸ“Š Role Analysis

Career Level: Entry-level, with opportunities for growth and advancement

Reporting Structure: This role reports directly to the Marketing Manager

Work Arrangement: On-site, with some flexibility for meetings and events

Growth Opportunities:

  • Training and development opportunities to advance within the marketing department
  • Potential to move into a management or leadership role as the company grows
  • Chance to gain experience in various aspects of marketing, including customer acquisition, business development, and campaign management

ASSUMPTION: This role is ideal for a recent graduate or career changer looking to gain experience in marketing and sales, with a strong focus on customer service and relationship building.

🌍 Location & Work Environment

Office Type: Corporate office environment

Office Location(s): 205 Regency Executive Park Dr, STE 310, Charlotte, NC 28217

Geographic Context:

  • Matthews, NC is a suburb of Charlotte, with a population of approximately 27,000 people
  • The area offers a mix of urban and suburban living, with easy access to shopping, dining, and entertainment options
  • The cost of living in Matthews is slightly lower than the national average

Work Schedule: Monday-Friday, 9:00 AM - 5:00 PM, with some flexibility for meetings and events

ASSUMPTION: The work environment is fast-paced and performance-based, with a strong emphasis on customer service and sales.

πŸ’Ό Interview & Application Insights

Typical Process:

  • Online application and resume submission
  • Phone or video screen with the Hiring Manager
  • In-person or video interview with the Marketing Manager and a member of the sales team
  • Final interview with the CEO or a member of the executive team

Key Assessment Areas:

  • Customer service and communication skills
  • Problem-solving and sales skills
  • Ability to work in a fast-paced, performance-based environment
  • Alignment with company values and culture

Application Tips:

  • Tailor your resume and cover letter to highlight your customer service, sales, and communication skills, as well as any relevant experience in marketing or a related field
  • Be prepared to discuss your experience with customer service and sales, as well as your ability to work in a fast-paced, performance-based environment
  • Research the company and be prepared to discuss your alignment with their values and culture

ATS Keywords: Customer Service, Relationships, Customer Acquisition, Business Development, Leadership, Hospitality, Campaign Management, Communication, Training, Sales, Retail, Promotions, Team, Club, Athlete, Teamwork, Advertising, Marketing, Client Acquisition

ASSUMPTION: The application process is competitive, with a strong focus on customer service and sales skills, as well as the ability to work in a fast-paced, performance-based environment.

πŸ› οΈ Tools & Technologies

  • CRM software (e.g., Salesforce, HubSpot)
  • Marketing automation tools (e.g., Marketo, Pardot)
  • Social media management tools (e.g., Hootsuite, Buffer)
  • Project management tools (e.g., Asana, Trello)

ASSUMPTION: The role may require the use of various marketing and sales tools, depending on the specific needs of the company and the client.

πŸ‘” Cultural Fit Considerations

Company Values:

  • Tenacity
  • Creativity
  • Invention
  • Optimism

Work Style:

  • Fast-paced and performance-based
  • Customer-focused and results-driven
  • Collaborative and team-oriented

Self-Assessment Questions:

  • Do you thrive in a fast-paced, performance-based environment?
  • Are you passionate about customer service and sales?
  • Do you align with the company's values of tenacity, creativity, invention, and optimism?

ASSUMPTION: AIM is looking for candidates who are passionate about customer service and sales, with a strong work ethic and a desire to succeed in a fast-paced, performance-based environment.

⚠️ Potential Challenges

  • Working in a fast-paced, performance-based environment may be challenging for some candidates
  • The role requires strong customer service and sales skills, which may be difficult for candidates without relevant experience
  • The company is growing, which may result in changes and adjustments to the role and responsibilities
  • The cost of living in the Matthews, NC area may be higher than in other parts of the country

ASSUMPTION: The role may present challenges, but the company offers opportunities for growth and development, as well as a supportive work environment.

πŸ“ˆ Similar Roles Comparison

  • This role is similar to an Entry-Level Account Manager or Customer Service Representative position, with a focus on customer acquisition and business development
  • Unlike other roles in the marketing field, this position has a strong focus on customer service and sales, rather than creative or strategic aspects of marketing
  • Career paths may include advancement within the marketing department, as well as opportunities to move into management or leadership roles as the company grows

ASSUMPTION: This role is ideal for candidates looking to gain experience in marketing and sales, with a strong focus on customer service and relationship building.

πŸ“ Sample Projects

  • Developing and implementing a customer acquisition campaign for a new client
  • Conducting market research to identify consumer demographics and trends
  • Providing regular feedback to management about the performance of the sales team and identifying areas for improvement

ASSUMPTION: The role may involve a variety of projects, depending on the specific needs of the company and the client.

❓ Key Questions to Ask During Interview

  • What are the most important qualities you're looking for in a candidate for this role?
  • How does this role fit into the overall marketing strategy for the company?
  • What opportunities are there for growth and development within the marketing department?
  • How does the company support work-life balance for its employees?
  • What is the company's approach to customer service and sales, and how does this role fit into that strategy?

ASSUMPTION: Asking thoughtful questions during the interview process can help you better understand the role and the company, as well as demonstrate your interest and engagement.

πŸ“Œ Next Steps for Applicants

To apply for this position:

  • Submit your application through this link
  • Tailor your resume and cover letter to highlight your customer service, sales, and communication skills, as well as any relevant experience in marketing or a related field
  • Prepare for your interview by researching the company and practicing your responses to common interview questions
  • Follow up with the Hiring Manager after your interview to express your appreciation and reiterate your interest in the position

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.