π Core Information
πΉ Job Title: Assistant Marketing Manager
πΉ Company: Hilton Grand Vacations
πΉ Location: Sedona, AZ
πΉ Job Type: Full time
πΉ Category: Hospitality
πΉ Date Posted: June 27, 2025
πΉ Experience Level: 2-5 years
πΉ Remote Status: On-site
π Job Overview
Key aspects of this role include:
- Collaborating with on-site and off-property marketing teams to improve and increase bookings
- Assisting in day-to-day operations and supporting the team to achieve budget and corporate objectives
- Coaching marketing representatives and guest ambassadors, and participating in recruiting and training new team members
- Potential earnings of up to $90,000 per year
ASSUMPTION: The role involves a mix of strategic planning, team management, and hands-on marketing tasks. Success in this role requires strong organizational skills, leadership abilities, and a solid understanding of marketing principles.
π Key Responsibilities
β
Assist the marketing management team with day-to-day operations, including maintaining and growing the number of guest contacts, bookings, staff assignments, and scheduling
β
Support the team to achieve budget and regional/corporate objectives and ensure timely delivery of targets and goals
β
Coach marketing representatives and guest ambassadors on performance, complete documentation, and issue verbal and written disciplinary actions as appropriate
β
Recruit and interview potential new team members, along with participating in new hire training and mentoring
β
Partner with the marketing manager to provide coaching and performance documentation to team members for performance standards, including performance reviews
β
Ability to cover shifts for absent team members, including interacting with guests, booking tours, and selling packages
β
Complete other duties and tasks as assigned by management
ASSUMPTION: The role requires a high level of multitasking, adaptability, and strong communication skills to effectively manage team members and interact with guests.
π― Required Qualifications
Education: High School Diploma or GED
Experience: Minimum 2 years of marketing or sales experience and 6 months of people management experience in a sales and marketing environment
Required Skills:
- Proven ability to work flexible schedules, including mornings, evenings, weekends, and holidays
- Strong communication and leadership skills
- Excellent organizational skills and attention to detail
- Proficiency in Microsoft Office Suite
Preferred Skills:
- Timeshare/Vacation Ownership experience
- Bilingual or multilingual skills
ASSUMPTION: While not explicitly stated, having a bachelor's degree in marketing, business, or a related field may be beneficial for this role.
π° Compensation & Benefits
Salary Range: Up to $90,000 per year, based on industry standards for an Assistant Marketing Manager role in Sedona, AZ
Benefits:
- Excellent health care options (medical, dental, and vision)
- 401(k) with Employer matching and Employee Stock Purchase Program
- Paid Time Off (PTO) that allows for adventure, rest, relaxation, or recuperation
- Go Hilton Team Member Travel Program offers team member and family travel discounts
- Perks at Work Discount Program
- Internal growth opportunities and ongoing training and development
Working Hours: Full-time position with flexible scheduling, including mornings, evenings, weekends, and holidays
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's qualifications and experience.
π Applicant Insights
π Company Context
Industry: Hospitality, specifically vacation ownership and timeshare
Company Size: 10,001+ employees, providing ample opportunities for career growth and internal mobility
Founded: 1992, with a rich history and established brand in the vacation ownership industry
Company Description:
- Hilton Grand Vacations is a global leader in vacation ownership, developing, marketing, and operating a portfolio of high-quality, shared-ownership properties in highly desired vacation destinations
- The company also manages and operates innovative club membership programs providing exclusive exchange, leisure travel, and reservation services for its members
- At Hilton Grand Vacations, the culture of hospitality extends to its more than 10,000 team members who play an important role in delivering exceptional service, quality accommodations, and memorable travel experiences
Company Specialties:
- Vacation Ownership
- Real Estate Sales
- Customer Service
- Resort Operations
- Sales and Marketing
- Call Center
- Corporate
- Guest Services
- Telesales
- Real Estate
- Hospitality
- Timeshare
- Human Resources
- Finance
- Accounting
- and IT
Company Website: careers.hgv.com
ASSUMPTION: Hilton Grand Vacations is a well-established company with a strong brand and a diverse range of properties and services, providing a stable and exciting work environment for its team members.
π Role Analysis
Career Level: Mid-level, with opportunities for growth and advancement within the marketing department and the company as a whole
Reporting Structure: The Assistant Marketing Manager will report directly to the Marketing Manager and may oversee marketing representatives and guest ambassadors
Work Arrangement: On-site, full-time position with flexible scheduling, including mornings, evenings, weekends, and holidays
Growth Opportunities:
- Advancement to a Marketing Manager or similar role within the company
- Expansion of responsibilities and team management as the company grows
- Potential relocation to other Hilton Grand Vacations properties or corporate offices
ASSUMPTION: The role offers significant growth potential, both within the marketing department and the company at large, for qualified and motivated candidates.
π Location & Work Environment
Office Type: On-site, with the opportunity to work at various Hilton Grand Vacations properties in Sedona, AZ
Office Location(s): Sedona, AZ
Geographic Context:
- Sedona is a popular tourist destination known for its stunning red rock formations, art galleries, and outdoor activities
- The city offers a high quality of life, with a vibrant arts scene, excellent dining options, and a strong sense of community
- Sedona is located approximately 110 miles north of Phoenix, providing easy access to urban amenities and attractions
Work Schedule: Full-time position with flexible scheduling, including mornings, evenings, weekends, and holidays. The work environment is fast-paced and dynamic, with a strong focus on teamwork and collaboration.
ASSUMPTION: The location and work environment provide a unique blend of natural beauty, cultural experiences, and professional growth opportunities for team members.
πΌ Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- In-person or virtual interview with the marketing manager and other team members
- Background check and reference check
- Job offer and onboarding
Key Assessment Areas:
- Marketing and sales experience and skills
- Leadership and team management abilities
- Adaptability and problem-solving skills
- Communication and interpersonal skills
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant marketing and sales experience, as well as your leadership and team management skills
- Prepare examples of your marketing and sales achievements, as well as your experience with coaching and mentoring team members
- Research Hilton Grand Vacations and the Sedona market to demonstrate your enthusiasm for the role and your understanding of the company and its properties
ATS Keywords: Marketing, Sales, Assistant Manager, Team Management, Coaching, Recruitment, Training, Performance Documentation, Guest Interaction, Timeshare, Vacation Ownership
ASSUMPTION: The application process is designed to assess candidates' skills, experience, and cultural fit, with a focus on marketing and sales abilities and leadership potential.
π οΈ Tools & Technologies
- Microsoft Office Suite (Word, Excel, PowerPoint)
- Customer Relationship Management (CRM) software (e.g., Salesforce, Zoho CRM)
- Marketing automation tools (e.g., Marketo, HubSpot)
- Social media platforms (e.g., Facebook, Instagram, Twitter)
- Email marketing platforms (e.g., Mailchimp, Constant Contact)
ASSUMPTION: The role requires proficiency in Microsoft Office Suite and may involve the use of various marketing and customer relationship management tools, depending on the specific needs of the team and the company.
π Cultural Fit Considerations
Company Values:
- Hospitality
- Integrity
- Leadership
- Teamwork
- Ownership
- Now
Work Style:
- Fast-paced and dynamic
- Collaborative and team-oriented
- Results-driven and focused on achieving targets and goals
- Adaptable and able to work flexible schedules
Self-Assessment Questions:
- Do you have a passion for hospitality and a commitment to providing exceptional service?
- Are you a strong leader with excellent communication and interpersonal skills?
- Are you able to work collaboratively with a team and adapt to a fast-paced, dynamic work environment?
- Do you have a proven track record of success in marketing and sales, with a focus on achieving targets and goals?
ASSUMPTION: Hilton Grand Vacations values team members who are passionate about hospitality, committed to providing exceptional service, and able to work collaboratively in a fast-paced, dynamic work environment.
β οΈ Potential Challenges
- Managing a diverse team with varying levels of experience and skills
- Adapting to a fast-paced, dynamic work environment with flexible scheduling
- Balancing the demands of marketing and sales with the need to provide exceptional guest service
- Navigating the complexities of the vacation ownership industry and its unique regulations and requirements
ASSUMPTION: The role presents unique challenges that require strong leadership, adaptability, and a commitment to providing exceptional service and achieving targets and goals.
π Similar Roles Comparison
- Assistant Marketing Manager roles in other industries may have different target markets, products, or services, but share similar responsibilities for day-to-day operations, team management, and coaching
- Marketing Manager roles may have more strategic responsibilities and less hands-on involvement in day-to-day operations
- Sales Manager roles may focus more on sales targets and less on marketing and branding efforts
ASSUMPTION: The Assistant Marketing Manager role at Hilton Grand Vacations is unique in its focus on vacation ownership and timeshare, but shares many similarities with related marketing and sales management roles in other industries.
π Sample Projects
- Developing and implementing a marketing campaign to increase bookings for a new Hilton Grand Vacations property
- Coaching and training a team of marketing representatives to achieve sales targets and improve guest satisfaction
- Recruiting and interviewing potential new team members to fill open positions within the marketing department
ASSUMPTION: The role involves a diverse range of marketing and sales projects, with a focus on achieving targets and goals and providing exceptional guest service.
β Key Questions to Ask During Interview
- What are the most significant challenges facing the marketing team currently, and how can this role help address them?
- How does this role fit into the overall marketing strategy for Hilton Grand Vacations, and what are the key priorities for the first 90 days?
- What opportunities are there for growth and advancement within the marketing department and the company as a whole?
- How does Hilton Grand Vacations support the professional development and growth of its team members?
- What is the company culture like, and how does this role contribute to maintaining and enhancing that culture?
ASSUMPTION: The interview process is an opportunity for candidates to learn more about the role, the team, and the company, and to assess their fit with the organization's culture and values.
π Next Steps for Applicants
To apply for this position:
- Submit your application through the Hilton Grand Vacations careers website
- Tailor your resume and cover letter to highlight your relevant marketing and sales experience, as well as your leadership and team management skills
- Prepare examples of your marketing and sales achievements, as well as your experience with coaching and mentoring team members
- Research Hilton Grand Vacations and the Sedona market to demonstrate your enthusiasm for the role and your understanding of the company and its properties
- Follow up with the hiring manager one week after submitting your application to express your continued interest in the role
β οΈ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.