Assistant Social Media Manager

📌 Core Information

🔹 Job Title: Assistant Social Media Manager

🔹 Company: ITSS

🔹 Location: Goldsboro, North Carolina, United States

🔹 Job Type: Part-Time, Remote

🔹 Category: Marketing & Communications

🔹 Date Posted: April 10, 2025

🔹 Experience Level: Entry-level (0-2 years)

🔹 Remote Status: Yes, with mandatory in-person events

🚀 Job Overview

Key aspects of this role include:

• Developing and executing creative social media strategies to align with the company's brand
• Planning and managing campaigns to boost engagement, brand awareness, and sales
• Creating and managing engaging content, including videos and graphics
• Growing and engaging social media communities
• Analyzing key performance metrics and optimizing content based on insights

ASSUMPTION: This role requires strong creativity, storytelling skills, and proficiency in graphic design and video editing tools. It also demands the ability to manage multiple projects and work independently.

📋 Key Responsibilities

✅ Develop and execute creative social media strategies that align with the company's brand

✅ Plan and manage campaigns to boost engagement, brand awareness, and sales

✅ Stay on top of social media trends to keep content fresh and exciting

✅ Shoot and edit video content for various platforms using Adobe Creative Suite or similar tools

✅ Design graphics and promotional materials using Adobe Creative Suite or similar tools

✅ Write engaging captions, blogs, and posts that reflect the company's brand voice

✅ Proofread content to ensure it's on point and error-free

✅ Interact with followers, reply to comments, answer DMs, and spark conversations

✅ Grow and engage social media communities with meaningful content and interactions

✅ Work with influencers, brand ambassadors, and partners to expand reach

✅ Track and analyze key performance metrics, including engagement, reach, and conversions

✅ Create reports and offer insights on what’s working and what needs improvement

ASSUMPTION: This role requires a strong understanding of social media platforms, including YouTube, Instagram, Facebook, TikTok, and X. It also demands the ability to analyze data and make data-driven decisions.

🎯 Required Qualifications

Education: Bachelor's degree in Marketing, Communications, or a related field (or equivalent experience)

Experience: Experience with social media and content creation is required

Required Skills:

• Strong storytelling, writing, and creativity
• Proficiency in graphic design and video editing (Adobe Suite, Canva, Final Cut Pro, etc.)
• Knowledge of social media platforms, including YouTube, Instagram, Facebook, TikTok, and X
• Experience running social media campaigns
• Ability to juggle multiple projects at once

Preferred Skills:

• Experience with social media analytics tools
• Knowledge of SEO best practices
• Familiarity with content management systems

ASSUMPTION: This role requires strong organizational skills and the ability to work independently with minimal supervision. It also demands a strong understanding of the company's brand and target audience.

💰 Compensation & Benefits

Salary Range: $35,000 - $45,000 per year (based on industry standards for entry-level marketing roles in the United States)

Benefits:

• Paid travel and hotel for mandatory events
• Experience building a social media resume

Working Hours: 20 hours per week, with flexible scheduling

ASSUMPTION: The salary range provided is an estimate based on industry standards for entry-level marketing roles in the United States. The actual salary may vary depending on the candidate's qualifications and experience.

📌 Applicant Insights

🔍 Company Context

Industry: IT Services and IT Consulting

Company Size: Medium (501-1,000 employees)

Founded: 2001

Company Description:

• ITSS develops banking technology solutions for financial institutions worldwide
• Specializes in T24, digital banking, TPH, jBloader, multifonds, managed services, and FCM
• Recognized as the Embedded Finance Partner of the Year by CIO Outlook

Company Specialties:

• T24
• Banking IT Services
• Digital Banking
• TPH
• jBloader
• Multifonds
• Managed Services
• FCM

Company Website: itssglobal.com

ASSUMPTION: ITSS is a well-established company in the IT services and consulting industry, with a strong focus on banking technology solutions. They value innovation and digital transformation in the banking and fintech industries.

📊 Role Analysis

Career Level: Entry-level (Assistant Social Media Manager)

Reporting Structure: This role reports directly to the Social Media Manager

Work Arrangement: Part-time, remote with mandatory in-person events

Growth Opportunities:

• Potential to transition into a full-time role with more responsibilities
• Opportunity to gain experience in event planning and management
• Possibility to work with international teams and gain global exposure

ASSUMPTION: This role offers significant growth opportunities for the right candidate, including the chance to gain experience in various aspects of social media management and event planning.

🌍 Location & Work Environment

Office Type: Remote with mandatory in-person events

Office Location(s): Goldsboro, North Carolina, United States

Geographic Context:

• Goldsboro is a small city in North Carolina with a population of approximately 34,000
• The cost of living in Goldsboro is relatively low compared to other cities in the United States
• Goldsboro has a humid subtropical climate, with mild winters and hot, humid summers

Work Schedule: 20 hours per week, with flexible scheduling

ASSUMPTION: The remote work arrangement with mandatory in-person events allows for a good work-life balance, while the flexible scheduling enables candidates to manage their time effectively.

💼 Interview & Application Insights

Typical Process:

• Online application and resume submission
• Phone or video screening with the HR department
• In-depth interview with the Social Media Manager
• Final interview with the Marketing Director

Key Assessment Areas:

• Creativity and storytelling skills
• Proficiency in graphic design and video editing
• Understanding of social media platforms and trends
• Ability to manage multiple projects and work independently

Application Tips:

• Tailor your resume and cover letter to highlight your relevant skills and experiences
• Include examples of your previous social media work, if available
• Prepare questions to ask the interviewer about the company's social media strategy and goals

ATS Keywords: Social Media Strategy, Content Creation, Video Editing, Graphic Design, Writing, Community Engagement, Analytics, Optimization, Storytelling, Creativity, Social Media Trends, Campaign Management, Influencer Collaboration, Performance Metrics, Proofreading, Engagement

ASSUMPTION: The interview process is designed to assess the candidate's creativity, technical skills, and cultural fit. The company values candidates who can think outside the box and bring fresh ideas to the table.

🛠️ Tools & Technologies

• Adobe Creative Suite (Photoshop, Premiere Pro, After Effects)
• Social media management platforms (Hootsuite, Buffer, Sprout Social)
• Analytics tools (Google Analytics, Sprout Social, Hootsuite Insights)
• Content management systems (WordPress, Drupal, Joomla)

ASSUMPTION: The company uses industry-standard tools and technologies for social media management, content creation, and analytics. Candidates should be comfortable learning and using new tools as needed.

👔 Cultural Fit Considerations

Company Values:

• Innovation
• Customer-centricity
• Collaboration
• Integrity
• Excellence

Work Style:

• Creative and innovative
• Customer-focused
• Collaborative and team-oriented
• Results-driven
• Adaptable and open to feedback

Self-Assessment Questions:

• Do you thrive in a creative and innovative environment?
• Are you passionate about creating engaging content and connecting with audiences?
• Do you enjoy working collaboratively with others to achieve common goals?
• Are you open to feedback and willing to adapt your approach based on input from others?

ASSUMPTION: ITSS values candidates who are creative, innovative, and customer-focused. They look for individuals who can work collaboratively with others and are open to feedback and continuous learning.

⚠️ Potential Challenges

• Managing multiple projects and deadlines simultaneously
• Keeping up with the fast-paced and ever-changing social media landscape
• Attending mandatory in-person events, which may require travel
• Working remotely and maintaining a strong work-life balance

ASSUMPTION: This role may present challenges related to time management, staying current with social media trends, and balancing work and personal life. However, the company offers support and resources to help employees overcome these challenges.

📈 Similar Roles Comparison

• This role is similar to a Social Media Coordinator or Assistant Social Media Manager in other companies, but may have more responsibilities related to event planning and management
• In comparison to other marketing roles, this position focuses more on creative content creation and community engagement
• Career progression may include transitioning into a full-time role with more responsibilities, or moving into a related field such as event planning or public relations

ASSUMPTION: This role is similar to other assistant social media manager positions, but may offer unique opportunities related to event planning and management. Career progression may depend on the candidate's skills, experiences, and interests.

📝 Sample Projects

• Creating and executing a social media campaign to promote an upcoming event
• Designing graphics and promotional materials for a product launch
• Editing videos for social media platforms to increase engagement and reach
• Analyzing key performance metrics and creating reports to optimize content and strategy

ASSUMPTION: These sample projects are designed to give candidates an idea of the types of tasks they may be responsible for in this role. The actual projects may vary depending on the company's current priorities and goals.

❓ Key Questions to Ask During Interview

• What are the company's short-term and long-term goals for its social media presence?
• How does this role fit into the overall marketing strategy for the company?
• What are the most important qualities and skills for success in this role?
• What opportunities are there for professional development and growth within the company?
• How does the company support work-life balance for remote employees?

ASSUMPTION: These questions are designed to help candidates better understand the company's goals, expectations, and culture. They should also help candidates assess whether the role and company are a good fit for their skills, experiences, and career goals.

📌 Next Steps for Applicants

To apply for this position:

• Submit your application through this link
• Tailor your resume and cover letter to highlight your relevant skills and experiences
• Prepare examples of your previous social media work, if available
• Prepare questions to ask the interviewer about the company's social media strategy and goals
• Follow up with the hiring manager within one week of submitting your application

⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.