📌 Core Information
🔹 Job Title: Assistant Vice President / Vice President, Social Media Data Intelligence Analyst
🔹 Company: Bank of America
🔹 Location: Sydney, New South Wales, Australia
🔹 Job Type: Full-Time, Hybrid
🔹 Category: Banking, Financial Services
🔹 Date Posted: April 8, 2025
🔹 Experience Level: 2-5 years
🔹 Remote Status: On-site with hybrid flexibility
🚀 Job Overview
Key aspects of this role include:
- Monitoring risk and reporting on business intelligence related to the bank and financial industry topics in social and traditional media
- Delivering actionable insights from unstructured data using advanced analytics and data mining techniques
- Supporting research led by Senior Analysts and collaborating with internal business partners
- Working with social media monitoring software platforms and constructing complex queries using Boolean logic
- Synthesizing data into meaningful business insights and presenting to internal audiences
ASSUMPTION: This role requires a strong analytical mindset, excellent communication skills, and a solid understanding of the macro social media environment and industry trends.
📋 Key Responsibilities
✅ Monitor key themes, trends, and emerging topics from social media research
✅ Research and escalate business intelligence and risk-related topics to issue owners
✅ Work with business partners across the enterprise to understand business issues and priorities
✅ Prepare deep-dive analysis of discussions around topics, products, and business lines
✅ Recognize and identify inconsistencies or inaccuracies in tools, data, analytics, and reporting
✅ Produce metrics from tools and export data when necessary to create additional visualizations of data
✅ Connect key insights to business outcomes during the analytic process
ASSUMPTION: This role involves a high degree of multitasking, prioritization, and attention to detail, as well as the ability to handle multiple types of reports with tight deadlines.
🎯 Required Qualifications
Education: Bachelor’s Degree or equivalent work experience
Experience: 2-5 years of relevant experience in social media monitoring, data analysis, or a related field
Required Skills:
- Strong knowledge and hands-on experience using social media monitoring software platforms (e.g., Brandwatch, Sprinklr, Talkwalker)
- Ability to construct complex queries using Boolean logic to maximize results in different tools
- Data science background including collecting, analyzing, and interpreting data to find patterns and insights in large unstructured data sets
- Strong business writing skills – clear, concise, and audience appropriate
- Understanding of the macro social media environment and industry
- Experience with data verification, quality control, and analytics
- Attention to detail and ability to analyze data at a tactical quantitative and strategic qualitative level
- Ability to synthesize data into meaningful business insights and present to internal audiences
- Ability to work closely with internal business partners to explain the impact of data and findings
- Ability to handle multiple types of reports with tight deadlines and large amounts of data
- Microsoft Office productivity tools and ability to produce professional quality level reports and presentations
- Research background and experience with a brand, agency, or vendor
- Analytic experience must include the analysis of language/semantics and images
Preferred Skills:
- Financial services industry background
ASSUMPTION: Given the role's focus on data analysis and interpretation, a strong background in data science or a related field is essential. Additionally, excellent written communication skills are crucial for presenting findings to internal stakeholders.
💰 Compensation & Benefits
Salary Range: Based on industry standards for a mid-level data analyst role in Sydney, the estimated salary range is AUD 90,000 - 120,000 per annum. This estimate takes into account the required experience level, the company's size, and the location.
Benefits:
- Competitive benefits package, including health insurance and retirement plans
- Employee stock purchase plan
- Tuition assistance and professional development opportunities
- Generous time-off policies, including vacation, sick, and holiday leave
- Employee discounts on banking and financial services
Working Hours: Full-time position with standard banking hours (Monday-Friday, 9:00 AM - 5:00 PM) and flexibility for hybrid work arrangements.
ASSUMPTION: The salary range provided is an estimate based on industry standards and may vary depending on the candidate's specific qualifications and experience. Benefits are subject to change and may vary based on the candidate's location and employment status.
📌 Applicant Insights
🔍 Company Context
Industry: Bank of America is a multinational investment bank and financial services holding company, providing a wide range of banking, investing, asset management, and other financial and risk management products and services to consumers, small- and middle-market businesses, and large corporations.
Company Size: With over 220,000 employees worldwide, Bank of America is one of the world's largest financial institutions. This size offers opportunities for career growth and exposure to diverse business lines.
Founded: Bank of America was founded in 1904 and has since grown into a global financial powerhouse, serving approximately 56 million U.S. consumer and small business relationships.
Company Description:
- Bank of America is committed to responsible growth, delivering for clients, teammates, communities, and shareholders every day
- The company fosters a diverse and inclusive workplace, attracting and developing exceptional talent
- Bank of America is dedicated to supporting its teammates' physical, emotional, and financial wellness, as well as making an impact in the communities it serves
Company Specialties:
- Retail banking
- Wealth management
- Investment banking
- Commercial banking
- Global markets
Company Website: https://www.bankofamerica.com
ASSUMPTION: As a large, multinational corporation, Bank of America offers numerous opportunities for career growth and development. However, the company's size may also present challenges in terms of communication and decision-making processes.
📊 Role Analysis
Career Level: This role is at the mid-level, with opportunities for growth into senior or management positions within the data intelligence or risk management functions.
Reporting Structure: The role reports directly to the Senior Data Intelligence Analyst or a similar senior-level position within the Risk Management or Data Intelligence teams.
Work Arrangement: This is a hybrid role, with a combination of on-site and remote work. The specific work arrangement may vary depending on business needs and the employee's preferences.
Growth Opportunities:
- Progression into senior or management roles within the data intelligence or risk management functions
- Expansion into other areas of the business, such as wealth management, investment banking, or commercial banking
- Opportunities to work on cross-functional projects and gain exposure to different business lines
ASSUMPTION: Given the company's size and the nature of the role, there are numerous opportunities for career growth and development within Bank of America.
🌍 Location & Work Environment
Office Type: The Sydney office is a modern, collaborative workspace with state-of-the-art technology and amenities designed to support a productive and engaging work environment.
Office Location(s): 100 North Tryon Street, Charlotte, NC 28202, US; 16001 Dallas Pkwy, Addison, TX 75001, US; 3123 N Scottsdale Rd, Scottsdale, AZ 85251, US; 135 S La Salle St, Chicago, IL 60603, US; 500 W 7th St, Fort Worth, TX 76102, US; 333 S Hope St, Los Angeles, CA 90071, US; 7105 Corporate Dr, Plano, TX 75024, US; 115 W 42nd St, New York, NY 10036, US
Geographic Context:
- Sydney is a vibrant, multicultural city with a high quality of life, offering numerous recreational, cultural, and entertainment opportunities
- The city has a subtropical climate, with mild winters and warm summers
- Sydney is well-connected by public transportation, making it easy to commute to and from work
Work Schedule: The work schedule is Monday-Friday, with standard banking hours (9:00 AM - 5:00 PM). The role offers flexibility for hybrid work arrangements, allowing employees to balance their work and personal lives.
ASSUMPTION: The Sydney office provides a modern, collaborative work environment that supports productivity and engagement. The city's high quality of life and well-connected public transportation system make it an attractive location for both work and leisure.
💼 Interview & Application Insights
Typical Process:
- Online application submission
- Phone or video screen with the hiring manager
- On-site or virtual interview with the data intelligence team
- Final interview with the senior leadership team
- Background check and offer extension
Key Assessment Areas:
- Data analysis and interpretation skills
- Communication and presentation skills
- Problem-solving and critical thinking abilities
- Cultural fit and alignment with company values
Application Tips:
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role
- Demonstrate your understanding of the macro social media environment and industry trends in your application materials
- Prepare examples of your data analysis work and be ready to discuss them during the interview
ATS Keywords: Social media monitoring, data analysis, Boolean logic, business intelligence, risk management, data mining, data visualization, reporting, attention to detail
ASSUMPTION: The application process for this role is likely to be competitive, and candidates should emphasize their relevant experience and skills in their application materials. The interview process will focus on assessing the candidate's data analysis and communication skills, as well as their cultural fit with the company.
🛠️ Tools & Technologies
- Social media monitoring software platforms (e.g., Brandwatch, Sprinklr, Talkwalker)
- Microsoft Office Suite (Excel, PowerPoint, Word)
- Data visualization tools (e.g., Tableau, Power BI)
- Programming languages (e.g., Python, R) for advanced data analysis
ASSUMPTION: The specific tools and technologies required for this role may vary depending on the company's existing technology stack and the candidate's specific skills and experience.
👔 Cultural Fit Considerations
Company Values:
- Put clients first
- Act like owners
- Collaborate effectively
- Deliver with excellence
- Be inclusive
- Support teammates
Work Style:
- Results-driven and focused on delivering high-quality work
- Collaborative and able to work effectively with cross-functional teams
- Adaptable and able to thrive in a dynamic, fast-paced environment
Self-Assessment Questions:
- Do you have a proven track record of delivering high-quality data analysis and insights in a fast-paced environment?
- Are you able to collaborate effectively with cross-functional teams and stakeholders to understand their needs and deliver meaningful insights?
- Do you thrive in a dynamic, results-driven work environment, and are you able to adapt to changing priorities and deadlines?
ASSUMPTION: Bank of America values a diverse and inclusive workplace, and candidates who can demonstrate their ability to work effectively with a wide range of stakeholders and contribute to a positive, collaborative work environment are likely to be successful in this role.
⚠️ Potential Challenges
- The role may require working with large, complex datasets and managing multiple projects with tight deadlines
- The company's size and structure may present challenges in terms of communication and decision-making processes
- The role may require working with stakeholders at various levels within the organization, including senior leadership
- The Sydney office may have a competitive work environment, with high expectations for performance and results
ASSUMPTION: While this role presents numerous opportunities for career growth and development, it also comes with its own set of challenges, including the need to manage multiple projects and stakeholders effectively and the potential for a competitive work environment.
📈 Similar Roles Comparison
- Compared to similar roles in other industries, this role may require a higher level of attention to detail and a greater emphasis on data verification and quality control
- The financial services industry is highly regulated, and candidates should be prepared to work within a compliance-focused environment
- This role may offer opportunities for career progression into senior or management positions within the data intelligence or risk management functions
ASSUMPTION: While this role shares similarities with other data analysis and intelligence roles, it is unique in its focus on the financial services industry and the need to work within a compliance-focused environment. Candidates should be prepared to adapt their skills and experience to this specific context.
📝 Sample Projects
- Analyzing social media sentiment around a recent data breach to identify potential reputational risks and inform the company's response
- Developing a predictive model to identify emerging trends in the financial services industry based on social media and other data sources
- Conducting a comprehensive audit of the company's social media monitoring tools and processes to identify opportunities for improvement and optimization
ASSUMPTION: These sample projects are intended to illustrate the types of data analysis and intelligence work that candidates for this role may be expected to perform. The specific projects and tasks assigned to the successful candidate will depend on the company's priorities and the candidate's skills and experience.
❓ Key Questions to Ask During Interview
- Can you describe the team structure and dynamics within the data intelligence function?
- How does this role fit into the broader risk management and data intelligence strategies at Bank of America?
- What are the most pressing challenges facing the data intelligence team, and how would this role contribute to addressing them?
- How does Bank of America support the professional development and career growth of its data intelligence analysts?
- What is the company's approach to work-life balance, and how does this role fit into that framework?
ASSUMPTION: These questions are designed to help candidates better understand the role, the team, and the company's priorities and culture. Candidates should tailor their questions to the specific context of the interview and the information they have gathered during the application process.
📌 Next Steps for Applicants
To apply for this position:
- Submit your application through the following link: https://ghr.wd1.myworkdayjobs.com/lateral-apac/job/Sydney/Assistant-Vice-President---Vice-President--Social-Media-Data-Intelligence-Analyst_25015803
- Tailor your resume and cover letter to highlight your relevant experience and skills for this role, emphasizing your data analysis and communication skills, as well as your understanding of the macro social media environment and industry trends
- Prepare examples of your data analysis work and be ready to discuss them during the interview, demonstrating your ability to synthesize data into meaningful business insights and present to internal audiences
- Follow up with the hiring manager or recruiter one week after submitting your application to confirm receipt and inquire about the next steps in the interview process
⚠️ This job description contains AI-assisted information. Details should be verified directly with the employer before making decisions.
